2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Fuel/propulsion system, Jul 9, 2019
JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE
Steering, Jul 3, 2019
I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED AND JUST AS I ENTERED A CURVE THE STEERING WENT OUT AND A WARNING CAME UP ON THE INSTRUMENT PANEL WHICH SAID POWER STEERING FAILURE. ONCE I WAS IN A SAFE PLACE TO DO SO I TURNED THE ENGINE OFF AND RE-STARTED IT. EVERYTHING RETURNED TO NORMAL.
Power train, Jun 27, 2019
TAKARA RECALL ERRATIC SHIFTING OF SECOND AND THIRD GEARS.
Fuel/propulsion system, Jun 26, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Air bags, Jun 26, 2019, crash
I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.
Electrical system, Exterior lighting, Jun 20, 2019, fire
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Power train, Jun 20, 2019, crash
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY WITH THE POSSIBILITY OF IT BEING IN THE PARK POSITION. THE CONTACT MENTIONED THAT HE WAS DISTRACTED TAKING PHOTOGRAPHS AT THE TIME WHEN THE BRAKE PEDAL WAS RELEASED AND BEGAN TO EXIT THE VEHICLE. AS THE CONTACT ATTEMPTED TO EXIT, THE VEHICLE ROLLED AWAY CAUSING THE DRIVER TO FALL OUT THE VEHICLE AND HIT HIS HEAD ON THE GROUND. AS A RESULT OF THE FALL, THE CONTACT HAD A VAGUE MEMORY AS TO THE EXACT EVENTS THAT TOOK PLACE. THE VEHICLE ROLLED OVER A 400 FEET CLIFF. WHEN THE DRIVER FELL OUT OF THE VEHICLE, HE WAS UNCONSCIOUS FOR AN UNKNOWN AMOUNT OF TIME, SUSTAINED AN ANKLE, CRACKED HEAD, AND FRACTURED HIP INJURIES. MEDICAL ATTENTION WAS NOT SOUGHT. THE CONTACT HAD TO LIMP A FEW MILES ON FOOT TO A CELL PHONE SITE AND CONTACTED THE HIGHWAY PATROL. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 9730-2019-01017. NO AMBULANCE OR FIRE DEPARTMENT PRESENT. THE VEHICLE WAS TOWED OUT THE CLIFF LINE WHICH TOOK 8 HOURS TO COMPLETE AND WAS TAKEN TO AN IMPOUND LOT. THE INSURANCE COMPANY PICKED IT UP AFTERWARDS. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE APPARENT FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V100000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *TR *BF *JB *DT *AS *TR
Power train, Electrical system, Jun 14, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Electrical system, Engine, Jun 13, 2019
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Electrical system, Jun 10, 2019
AS SOON AS I HIT OVER 36,000 MILES, I BEEN HAVING TROUBLE WITH DOOR LOCKS. SOME DOORS LOCK AND UNLOCK. SOMETIMES THEY ALL WORK FINE. IT IS VERY RANDOM. USING THE KEY FOB AND POWER LOCK BUTTON IN CAR IS WORKING RANDOMLY. I HAVE READ ONLINE THIS HAS BEEN AN ISSUE FOR MANY YEARS.
Electrical system, Jun 10, 2019
I HAVE REPLACED THE BATTERIES IN BOTH KEY SETS. WHEN YOU HIT THE BUTTON TO UNLOCK THE DOORS ONLY THE DRIVER DOOR UNLOCKS. YOU NOW HAVE TO HAVE A KEY IN THE IGNITION BEFORE THE OTHER DOORS WILL UNLOCKED INCLUDING THE TAILGATE.
Air bags, Jun 10, 2019, crash
TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY
Suspension, Jun 10, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Engine, May 30, 2019, crash, fire
TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR
Other or unspecified, May 27, 2019, fire
DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.
Engine, May 21, 2019
AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.
Other or unspecified, Engine, May 9, 2019
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Electrical system, Back over prevention, May 1, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Electrical system, Other or unspecified, Engine, Apr 30, 2019
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Fuel/propulsion system, Apr 24, 2019
FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.
Air bags, Structure, Apr 22, 2019, crash
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Fuel system, Other, Apr 22, 2019
2017 RAM 1500. CONSUMER WRITES IN REGARDS TO FUEL TANK STRAP MOUNTING BRACKET SAFETY RECALL. *LD THE CONSUMER DISAPPROVED OF THE WARRANTY EXTENSION BEING THE SOLUTION TO THE FUEL TANK STRAP MOUNTING BRACKET FAILURE.*JS
Other or unspecified, Apr 17, 2019
24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.
Structure, Apr 17, 2019, crash
I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.
Fuel/propulsion system, Apr 9, 2019
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR