2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Suspension, Air bags, Apr 20, 2018, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Power train, Apr 9, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Vehicle speed control, Apr 9, 2018
WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".
Structure, Apr 8, 2018
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
Fuel/propulsion system, Apr 8, 2018
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Air bags, Seats, Apr 5, 2018, crash
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Latches/locks/linkages, Apr 3, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Steering, Power train, Structure, Mar 14, 2018
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Exterior lighting, Mar 9, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Structure, Feb 22, 2018
MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.
Parking brake, Service brakes, Feb 22, 2018, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Power train, Other or unspecified, Feb 7, 2018
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Vehicle speed control, Engine, Feb 7, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Power train, Wheels, Feb 2, 2018
VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED
Electrical system, Feb 1, 2018
VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.
Power train, Jan 29, 2018
I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.
Air bags, Jan 29, 2018, crash
ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN
Electrical system, Latches/locks/linkages, Jan 25, 2018
2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I, AS THE CUSTOMER, FILE A COMPLIANT WITH NHTSA.
Air bags, Jan 19, 2018, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE DRIVER BLACKED OUT WHILE DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR
Power train, Other or unspecified, Jan 4, 2018
EVERY TIME I DRIVE ON A LONG TRIP AND TRY TO PASS SOME ONE THE REAR END FEELS LIKE IT IS GOING TO FALL OFF AND I LOOS POWER AND THE TRANS MAKES A LOUND NOISE AND FEELS LIKE IT IS GOING TO BREAK OFF I PAID A LOT OF MONEY FOR THIS TRUCK NO CODES COME UP BUT THERE IS A IUUSE PLEASE HELP ME.
Air bags, Seat belts, Jan 1, 2018, crash
HEAD ON COLLISION WITH BOTH CARS IN MOTION. OTHER VEHICLE (LEXUS SEDAN) RAN RED LIGHT AT 20 MPH ON CITY STREET AND TURNED INTO INTERSECTION, CAUSING HEAD ON COLLISION WITH DODGE RAM TRUCK TRAVELING AT 30 MPH. AIR BAGS DID NOT DEPLOY IN DODGE RAM AND DRIVER AND PASSENGER HIT DASHBOARD. INJURIES RESULTED. AIR BAGS DID DEPLOY IN LEXUS. BOTH VEHICLES DAMAGED TOO BADLY TO BE DRIVEN AND REQUIRED TOWING. ## VIN PASSED ## DODGE RAM 1500 2017 ##
Visibility/wiper, Dec 26, 2017
WE BOUGHT A 2017 RAM 1500 ON APRIL 29, 2017. ON DEC 20, 2017, WE TOOK OUR TRUCK TO CARMAN DODGE AND WAS TOLD THAT WE NEEDED A WHOLE NEW WIPER UNIT (WIPER ASSEMBLY UNIT). THIS WAS NOT COVERED UNDER OUR WARRANTY. WE HAD THE TRUCK FOR LESS THAN 8 MONTHS. PLEASE EXPLAIN TO ME HOW THIS PIECE OF STEEL WOULD BREAK AND NOT BE COVERED UNDER MY WARRANTY. I WAS TOLD THE PART WAS "BROKEN" AND IT'S NOT A DEFECT. AFTER SPENDING AN HOUR ON THE PHONE WITH CHRYSLER, THEY STILL REFUSE TO COVER THIS. I HAD TO PAY $390 FOR THIS NEW PART/INSTALLATION. IT'S BEYOND ME HOW THIS IS NOT CONSIDERED A DEFECT AND WHY THIS WOULD NOT BE COVERED UNDER MY WARRANTY.
Steering, Power train, Electrical system, Dec 18, 2017
POWER STEERING MOTOR FAILURE WHILE DRIVING. STEERING WHEEL WOULD LOCK WHILE TURNING AND IN MOTION AT CITY SPEEDS - LESS THAN 45MPH. HIGHWAY SPEEDS ~70 MPH. TOTAL INTERMITTENT LOSS OF VEHICLE CONTROL WHILE IN MOTION. ENGINE WOULD SHUT OFF MOMENTARILY, LOSS OF ALL ELECTRICAL SYSTEMS, TRANSMISSION WOULD NOT SHIFT, STEERING WHEEL WOULD LOCK.
Air bags, Nov 21, 2017, crash
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE AND FLIPPED OVER. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LEFT RIB FRACTURE, BRUISES ON THE RIBS, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000....UPDATED 12/11/17 *BF *JS *TR *TR
Steering, Wheels, Nov 17, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE DROVE ROUGHLY AND THE STEERING WHEEL VIBRATED. WHILE DRIVING WITH THE REAR WINDOWS DOWN, THE TURBULENCE CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED EAR TRAUMA/POPPING AND THE CONTACT'S EYES TO WATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN HIESTER CHRYSLER DODGE JEEP RAM, 940 N MAIN ST, LILLINGTON, NC 27546 910-893-8088) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED AND OTHER WINDOWS SHOULD BE OPENED FOR THE TURBULENCE. THE REAR PASSENGER TIRE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32784742. JESSICA AT 844-378-0573 EXT 81498 STATED THAT THE INFORMATION ABOUT THE TURBULENCE WAS IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS 2,837.