2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Power train, Nov 9, 2017, crash
I MOTIONED TO PUT MY VEHICLE IN PARK WITH ELECTRONIC ROTARY SHIFTER, IN A PARKING LOT. VEHICLE WAS NOT MOVING AT FIRST. EXITED VEHICLE. STARTED WALKING TOWARD DESTINATION. NOTICED VEHICLE WAS ROLLING BACKWARDS. RAN AFTER VEHICLE. VEHICLE STRUCK ANOTHER CAR. VEHICLE CAME TO REST NOTICED ELECTRONIC ROTARY SHIFTER INDICATING REVERSE. CHRYSLER CARE CASE # 32683922. IT HAS BEEN THREE WEEKS SO FAR. THEY ARE NOT RETURNING MY PHONE CALLS, NOR HAVE THEY CONTACTED ME AT ALL.
Power train, Nov 6, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Steering, Exterior lighting, Engine, Nov 6, 2017
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Other or unspecified, Nov 5, 2017, crash
I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE
Vehicle speed control, Nov 1, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.
Structure, Oct 27, 2017
ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS
Engine, Oct 27, 2017
EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.
Electrical system, Oct 3, 2017, crash
ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.
Other or unspecified, Sep 14, 2017
2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.
Electrical system, Sep 14, 2017
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE
Steering, Sep 11, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Electronic stability control (ESC), Aug 22, 2017, crash
MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND
Structure, Aug 15, 2017
TAILGATE FALLS OPEN WHILE DRIVING, UNSECURED LOAD COULD FALL OUT
Power train, Aug 12, 2017
WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.
Power train, Wheels, Aug 11, 2017
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Power train, Aug 8, 2017, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Power train, Aug 3, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Other or unspecified, Engine, Jul 31, 2017
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Power train, Jul 27, 2017
I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.
Service brakes, Jul 14, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Power train, Jul 11, 2017, crash
ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.
Tires, Jul 6, 2017
TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P275/60R20 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS TAKEN TO THE DEALER (HEWLETT HOUSE OF TIRES IN HEWLETT, NY) WHERE IT WAS DIAGNOSED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE TIRE. THE CONTACT ALSO NOTICED THAT THE DRIVER'S SIDE AND REAR DRIVER'S SIDE TIRES HAD BULGES. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE BULGE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,800. ... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Air bags, Jun 19, 2017, crash
WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN
Structure, May 27, 2017
I BOUGHT A NEW 2017 RAM TRUCK.THE TOP OF THE TRUCK IS MADE OF VERY CHEAP METAL IT DENTS VERY EASY DOES NOT TAKE TO MUCH AT ALL TO DENT THE TRUCK. A FEW DAYS AFTER GETTING MY NEW TRUCK IT HAD A DENT THE SIZE OF A BASKET BALL.THE DEALER SENT IT TO A DENT LESS PAINT REPAIR SHOP.AFTER THEY FIXED IT YOU COULD STILL TELL WHERE THE DENT WAS IF THE LIGHTING WAS RIGHT.IF PARKED OUT IN THE SUN LIGHT IT LOOK FINE.PARKED UNDER MY CAR PORT YOU COULD TELL THAT THERE USE TO BE A DENT IN THAT SPOT. RAM IS USING VERY CHEAP METAL TO MAKE THE NEW RAM TRUCKS.MY FRIENDS THINKS THIS HAPPENED AFTER THEY RAN THE TRUCK THROUGH THERE CAR WASH BEFORE I LEFT THE DEALER SHIP WITH MY NEW TRUCK.HE SAID MAYBE THE AIR THEY USE TO DRY THE TRUCK OFF MAY HAVE PUT THE DENT THERE.BUT I AM NOT SURE WHERE THE DENT CAME FROM.I FILL REALLY UNSAFE IN MY NEW RAM TRUCK BECAUSE IF THE TRUCK WAS IN A ROLLOVER IT WOULD CRUSH US. IT WOULD CRUSH LIKE A TIN CAN. I GIVE THE TRUCK 1 OUT OF 10 STARS 1 STAR I FILL LIKE EVER PERSON THAT HAS BOUGHT THIS TRUCK HAS BEEN RIPPED OFF.THESE TRUCKS ARE WAY OVER PRICED FOR WHAT YOU GET IN RETURN FOR YOUR MONEY. I WOULD LIKE TO HAVE A FULL REFUND OF MY MONEY FOR THIS NEW 2017 UNSAFE RAM THAT DENTS WHEN YOU JUST TOUCH IT A LITTLE. THE METAL ON TOP OF THE CAP IS ALSO VERY FLIMSY YOU CAN PUT YOUR HAND ON TOP OF THE CAP AND PUT VERY LITTLE PRESSURE AND IT MOVES. THE TOP OF THE TRUCK SHOULD HAVE NO FLEX TO THE TOP OF THE TRUCK AT ALL IT SHOULD BE SOLID METAL ON TOP OF THE TRUCK. I THINK THE FINDERS NEEDS TO BE A LITTLE THICKER METAL AND ALSO THE REST OF THE TRUCK SHOULD BE MADE A WAY BETTER METAL SHOULD BE USED FOR THE WHOLE TRUCK.THEY WANT YOU TO PAY LOTS OF MONEY FOR SOME THING THAT IS MADE REALLY CHEAP.I WILL SEND A PICTURE OF THE TRUCK BEFORE IT WAS FIXED BY PAINT REPAIR.
Other or unspecified, May 24, 2017
I DO NOT FEEL AS THOUGH THE GEAR KNOB IS SAFE. I THOUGHT I HAD TURNED THE KNOB TO PARK & OPENED MY DOOR TO GET OUT & THE TRUCK WAS IN REVERSE. GEAR SHIFT STICKS ARE MUCH MORE ACCURATE. I WOULD SUGGEST GETTING RID OF THE KNOB, OR, HAVING SOME SORT OF SAFETY MECHANISM THAT WOULD NOT ALLOW THE VEHICLE TO MOVE IF THE DOOR OPENS, OR SOMETHING SIMILAR. HAD I NOT REALIZED THAT I WAS NOT IN PARK SOON ENOUGH, I COULD HAVE RAN MYSELF OVER OR HIT SOMETHING.