2009 Subaru Forester
Problems, recalls and owner-reported issues
Air bags is the leading concern among 178 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Forester model years with reports.
Of the 2009 reports, 19 involved a crash and 7 involved a fire. 5 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat beltsNov 10, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.
The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-22.
Campaign 22V838000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKC-18.
Campaign 18V014000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
Campaign 18V013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 11, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Baja, 2009 Forester, Legacy and Outback and 2006-2009 Impreza (including WRX and STI models) and Tribeca vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the passenger front air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-17.
Campaign 17V026000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Electrical systemOct 13, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
If the air injection pump overheats, it may melt and increase the risk of a fire.
Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Campaign 16V738000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Service brakes, hydraulicDec 31, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V-311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
Brake fluid may leak due to the brake line corrosion and may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under NHTSA recall no. 14V-311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under NHTSA recall no. 14V-311 prior to December 23, 2014 will continue to be processed under NHTSA recall no. 14V-311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Campaign 14V830000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Seat belts, rear/otherMar 13, 2012
SUBARU IS RECALLING CERTAIN MODEL YEAR 2009-2012 FORESTER VEHICLES MANUFACTURED FROM NOVEMBER 26, 2007, THROUGH MARCH 13, 2012. THE AUTOMATIC LOCKING RETRACTOR in the SEAT BELT ASSEMBLIES LOCATED IN THE REAR CENTER SEATING OF THE AFFECTED VEHICLES DO NOT MEET LOCKABILITY REQUIREMENTS AND FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, OCCUPANT CRASH PROTECTION. SPECIFICALLY, THE ASSEMBLIES MAY NOT PERMIT PROPER INSTALLATION AND SECURE ATTACHMENT OF A CHILD RESTRAINT IN THAT SEATING POSITION.
AN INSECURE INSTALLATION OF A CHILD RESTRAINT CAN INCREASE THE RISK OF INJURY TO A CHILD DURING A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR CENTER SEAT BELT ASSEMBLY WITH A NEWLY MODIFIED AUTOMATIC LOCKING RETRACTOR, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED ON MARCH 26, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 12V099000 on NHTSA.gov
EquipmentApr 2, 2009
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
Campaign 09E011000 on NHTSA.gov
Engine and engine cooling, engineSep 11, 2008
SUBARU IS RECALLING 16,715 MY 2007-2008 LEGACY SEDANS AND WAGONS, MY 2008 IMPREZA SEDANS AND WAGONS, AND MY 2009 FORESTER VEHICLES. SOME VEHICLES MAY HAVE THE CYLINDER HEAD-SIDE OIL SUPPLY PIPE AND TURBOCHARGER-SIDE PIPE IMPROPERLY ASSEMBLED.
VIBRATION WOULD OCCUR WHILE DRIVING AND, OVER TIME, COULD EVENTUALLY RESULT IN CRACKING THE PIPE WHICH WOULD ALLOW OIL TO LEAK. IF LEAKING OIL CONTACTS COMPONENTS OPERATING AT HIGH TEMPERATURES, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
DEALERS WILL INSPECT FOR CRACKING OR AN OIL LEAK AT THE OIL SUPPLY PIPE AT THE CYLINDER HEAD-SIDE. AN ADDITIONAL BRACKET WILL BE INSTALLED TO INCREASE RIGIDITY OF THE PIPE AND THE PIPE ASSEMBLY WILL BE REPLACED WITH A MODIFIED PART. THE RECALL BEGAN ON OCTOBER 20, 2008. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 08V460000 on NHTSA.gov
Representative owner complaints: air bags
40 reports, newest first. Show all
Air bags, Mar 12, 2025
Airbag lights have been going on and off ever since I took it into to get my airbags recalled and Subaru will not take a look at it with out me signing a form saying I am liable to pay 200 dollars if it happens to be anything else unrelated to the recall warranty.
Air bags, Apr 30, 2024
No local dealer to complete recall NHTSA Recall Number 20V002000. Vehicle is too old, too high miles to be trusted to take on an extended road trip to a dealer. Contacting Subaru wasn’t any help.
Air bags, Feb 3, 2021
2009 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO ISSUE WITH AIRBAG. *LD THE CONSUMER STATED THE AIRBAG IS ON RECALL AS WELL AS MANY OTHERS ON THE ISLAND OF HAWAII. THE MANUFACTURER DECLINED TO SEND A CERTIFIED REPAIR TECHNICIAN TO THE CONSUMERS. INSTEAD, THE MANUFACTURER SUGGESTED THAT THE CONSUMERS SEND THE VEHICLE FRO LANA'I, HAWAII TO OAHU, HAWAII TO HAVE THE VEHICLE REPAIRED. THE CONSUMER STATED THE TRIP WOULD COST AT LEAST 900.00 PER OWNER. THE CONSUMER REQUESTED TO HAVE A REPAIR TECHNICIAN TO COME TO LANA'I. *JS *JS
Air bags, Mar 3, 2020
SUBARU DEALER (MARK SHAW SUBARU 1650 W 104TH AVE, DENVER, CO 80234, PHONE (720) 724-9280) REFUSES TO REPLACE THE PASSENGER AIR BAG THAT IS ON RECALL BECAUSE IT WAS DEPLOYED. THEY REFUSE TO PROVIDE ANY WRITTEN DOCUMENTATION ON WHY OR WHAT IS NEEDED FOR THEM TO PERFORM THE RECALL WORK.
Air bags, Apr 5, 2018
WE ARE EXTREMELY CONCERNED THAT THE TAKATA AIRBAG IN OUR 2009 SUBARU FORESTER HAS NOT BEEN REPLACED YET. ESPECIALLY FRUSTRATING IS THE FACT THAT, EVERY SIX MONTHS OR SO, WE GET A NOTICE FROM TK HOLDINGS WARNING US ABOUT THE POTENTIALLY DEADLY AIRBAG (AS IF WE DIDN'T KNOW) AND URGING US TO CONTACT OUR DEALER FOR A FREE REPLACEMENT. EACH TIME WE GET THAT NOTICE, WE AGAIN CALL OUR DEALER, FOX MOTORS IN MARQUETTE, MICH., AND ARE TOLD THAT OUR REPLACEMENT AIRBAG WILL BE ORDERED. MONTHS PASS WITH NO WORD. THEN WE GET ANOTHER RECALL NOTICE. THEN WE CALL FOX MOTORS AGAIN. MONTHS PASS. REPEAT. REPEAT. WE APPRECIATE THE NEED TO REPLACE TAKATA AIRBAGS IN HOT, HUMID PLACES FIRST. IF WE LIVED IN THE SOUTH, WE WOULD CERTAINLY WANT PRIORITY IN THIS DANGEROUS MATTER. BUT IT'S BEEN NINE YEARS SINCE THE FIRST TAKATA AIRBAG DEATH, AND FIVE YEARS SINCE TAKATA ADMITTED THE DANGER. PEOPLE WHO LIVE IN THE NORTH DO TRAVEL IN THE SOUTH WITH TAKATA AIRBAGS LURKING IN THEIR DASHBOARDS. IT'S TIME TO GET THIS DONE FOR ALL OF US! AND, ON THE SUBJECT OF RECALLS IN GENERAL: WE ARE SCANDALIZED BY THE FACT THAT TAKATA (OR ITS BANKRUPTCY MANAGER) IS HANDLING THIS DEADLY ISSUE IN SUCH A LEISURELY MANNER, WHILE VOLKSWAGEN WAS REQUIRED TO SPEND MILLIONS OF DOLLARS PROMPTLY REPLACING PERFECTLY FUNCTIONAL, NON-LETHAL CARS BECAUSE THE COMPANY FUDGED ITS POLLUTION NUMBERS. THESE TWO RECALLS ARE GROSSLY OUT OF PROPORTION TO THE RESPECTIVE OFFENSES. WE HAVE NO CONNECTION TO VOLKSWAGEN; HAVE NEVER EVEN OWNED ONE. BUT WE KNOW UNFAIRNESS WHEN WE SEE IT. THANK YOU FOR YOUR ATTENTION IN THIS CRITICAL MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Mar 28, 2018
TAKATA RECALL. THE VERY DAY THAT I RECEIVED THE RECALL NOTICE THAT THIS REPAIR WAS 'URGENT' AND WITH AN EXPLICIT WARNING OF 'DO NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT ' UNTIL THIS REPAIR WAS COMPLETED, I CALLED MY LOCAL DEALER, WHERE I HAD PURCHASED THE CAR, (SERRA OF TRAVERSE CITY MI) AND THE EARLIEST THEY COULD SCHEDULE ME WAS SIXTY (YES, 60) DAYS AWAY!!!! WE ARE A SINGLE CAR FAMILY, AND THIS WOULD HAVE HAD A SERIOUS DETRIMENTAL IMPACT ON OUR JOBS, AND ASSORTED FAMILY COMMITMENTS. SO I CALLED SUBARU BY THE BAY, A SUBARU DEALER ABOUT 65 MILES AWAY, AND FROM WHOM I HAD NEVER PURCHASED ANYTHING, AND THEY GOT ME IN FOR AIR BAG REPLACEMENT WITHIN FOUR DAYS!
Air bags, Mar 22, 2018
TAKATA RECALL : I RECEIVED THE RECALL NOTICE, CALLED THE ONLY SUBARU DEALER IN THE AREA, AND WAS TOLD THEY DO NOT HAVE ANY REPLACEMENT AIRBAGS AND DON'T KNOW WHEN THEY WILL GET MORE. I AM CONCERNED FOR MY FAMILY'S SAFETY AND I AM UPSET ABOUT THE HARDSHIP NOT HAVING A USEABLE FRONT PASSENGER SEAT CAUSES FOR MY FAMILY WITH NO TIMELINE FOR REMEDY.
Air bags, Engine, Jan 5, 2018
TAKATA AIR BAG: I AM WRITING TO COMPLAINING ABOUT SUBARU'S INABILITY TO COMPLETE TWO NHTSA RECALL NOTICES: IN THE FALL OF 2016 WE GOT TWO RECALLS ON OUR CAR, 16V738000 (AIR INJECTION PUMP) AND 17V026000 (PASSENGER AIRBAG). WE HAVE BEEN WORKING FOR OVER 16 MONTHS WITH THEIR CUSTOMER SERVICE PERSONNEL TO GET THE REQUIRED PARTS SHIPPED TO A GERMAN SUBARU DEALERSHIP TO GET OUR CAR BACK ON THE ROAD. OVER THIS TIME WE HAVE SEEN NOTHING CONCRETE, HAD A LACK OF FOLLOW UP, HAD OUR CUSTOMER SERVICE CLAIM NUMBER DELETED IN THEIR SYSTEM AND REINSTATED AGAIN AND WERE TOLD ALL THE BLAME WAS ON YOUR PARENT COMPANY IN JAPAN AND THEIR INABILITY TO EITHER RESPOND TO YOUR RECALL DEPARTMENTS PERSONNEL EMAILS AND WE HAVE BEEN TOLD HOW DANGEROUS IT IS TO SHIP THESE PARTS. I HAVE ANOTHER JAPANESE CAR WITH ME IN GERMANY, A HONDA. HONDA OF AMERICA CONTACTED HONDA OF GERMANY AND HAVE AUTHORIZED A LOCAL DEALERSHIP TO ORDER AND REPLACE THE PART ON MY HONDA'THAT PROCESS ONLY TOOK 6 WEEKS VERSUS 16 MONTHS WE HAVE BEEN WAITING WITH SUBARU. MY PATIENCE HAS RUN VERY THIN. I KNOW THAT GETTING AMERICAN SERVICEMEN'S VEHICLES SERVICED OVERSEAS IS NOT A NEW PROBLEM AND IT SHOULD NOT TAKE THIS LONG. CAN YOU PLEASE INQUIRE WITH SUBARU AND PUT PRESSURE AT THE RIGHT LEVEL TO GET THESE PROBLEMS FIXED.
Air bags, Oct 24, 2017
TAKATA RECALL LOCAL DEALER STILL DOES NOT HAVE REPLACEMENT PARTS. THEIR ONLY SUGGESTION IS TO NOT HAVE ANYONE SIT IN THE PASSENGER SEAT. THEY HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE, YET NEW CARS ARE BEING PRODUCED, WITH [SUPPOSEDLY GOOD INFLATORS]. APPARENTLY PROFIT COMES BEFORE SAFETY.
Air bags, Sep 25, 2017
TAKATA AIRBAG RECALL-NOTICE IN THE MAIL THAT MY VEHICLE IS IN THE LIST. LET ME KNOW WHAT TO DO.
Air bags, Sep 21, 2017
TAKATA RECALL I HAVE BEEN CALLING THE SUBARU DEALER SEVERAL TIMES OVER THE LAST 6 MONTH. I EXPLAINED TO THEM THAT WE'RE NOT USING THE FRONT SEAT SINCE WE LEARNED OF THE RECALL. I'M GETTING PUSHED OFF TIME AFTER TIME LISTENING TO THE SAME EXCUSE: "I WILL TAKE ABOUT TWO WEEKS TILL WE GET THE PARTS IN". THIS IS UNACCEPTABLE.
Air bags, Aug 26, 2017
TAKATA RECALL - MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER.
Air bags, Aug 11, 2017
TAKATA RECALL: SUBARU HAS STILL NOT FIXED OUR AIRBAGS. WE CONTINUE TO DRIVE THE CAR AND FEEL IT IS VERY UNSAFE. WE WERE TOLD BY SUBARU THAT THEY WILL NOTIFY US - BUT IT IS HAS BEEN SEVERAL YEARS AND WE'VE RECEIVED NO NOTICE.
Air bags, May 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 29, 2017
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 24, 2017
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 24, 2017
TAKATA RECALL: I RECEIVED NOTICE OF A RECALL FROM SUBARU FOR THE PASSENGER SIDE AIRBAG BUT THE RECALL ACTION IS WHOLLY INADEQUATE. THEY SAY IT WILL BE ONE YEAR BEFORE THE PARTS ARE AVAILABLE (MARCH 2018) AND UNTIL THEN DON'T LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. ARE THEY SERIOUS? THAT COMPLETELY DESTROYS THE VALUE OF THE VEHICLE FOR RESALE AND RENDERS IT FAIRLY USELESS FOR MOST TRANSPORTATION AS I FREQUENTLY HAVE A PASSENGER. TRIED CALLING SUBARU BUT THEY SIMPLY TOOK MY PHONE NUMBER BY AUTOMATED RESPONSE AND HAVE NOT CALLED BACK.
Air bags, Mar 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT THE MANUFACTURER WOULD NOT HAVE REMEDY PARTS AVAILABLE TILL MARCH OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 20, 2017
TAKATA RECALL: I UNDERSTAND THAT THIS RECALL IS INCOMPLETE. MY COMPLAINT HAS TO DO WITH SUBARU'S FAILURE TO NOTIFY OWNERS OF THE PROBLEM. MY INSURANCE COMPANY RECENTLY SUGGESTED I CHECK FOR TAKATA RECALLS FOR MY SUBARU. I WAS SURPRISED BY TWO THINGS; 1) WHEN I LOGGED IN TO THE OWNER SECTION OF THE SUBARU WEBSITE (MYSUBARU), UNDER RECALLS SUBARU INDICATED THERE WERE NO OPEN RECALLS ON THIS VEHICLE. I WAS GLAD TO KNOW THAT. 2) HOWEVER, I DECIDED TO CLICK ON THE "VIEW ALL RECALLS" BUTTON BELOW IT, AND WAS TAKEN TO A PAGE WHICH CLEARLY SHOWED THE OPEN TAKATA PASSENGER AIRBAG RECALL, SINCE JULY OF 2016. TO DECEIVE THE CUSTOMER BY SAYING THERE WERE NO OPEN RECALLS, AND THEN TO DISCOVER NOT ONLY THE RECALL, BUT THE FACT THAT I HAD NOT BEEN CONTACTED IN THE SEVEN MONTHS SINCE IT WAS LISTED, IS WRONG IN MY OPINION. IN THOSE MONTHS, I HAVE HAD A VARIETY OF PEOPLE RIDE IN THAT PASSENGER SEAT. I WOULD HAVE HAD THEM SIT IN THE BACK IF I HAD KNOWN OF THE RECALL. FOR SUBARU NOT TO INFORM OWNERS IS TO PLAY FAST AND LOOSE WITH THE SAFETY AND LIVES OF OCCUPANTS. SUBARU CLAIMS TO HOLD SAFETY AS THEIR HIGHEST COMMITMENT. THIS KIND OF ACTION DOES NOT CONVINCE ME OF THAT. THANK YOU FOR YOUR GOOD WORK AT NHTSA IN HOLDING MANUFACTURERS AND SUPPLIERS TO PROPER STANDARDS FOR AUTOMOBILE SAFETY. AND THANK YOU FOR PROVIDING THIS AVENUE FOR OWNERS TO EXPRESS CONCERNS.
Air bags, Feb 5, 2017
I RECEIVED NOTIFICATION FROM SUBARU THAT THE PASSENGER SIDE AIRBAG HAD BEEN RECALLED. I CALLED THE SUBARU DEALERSHIP WHERE I BOUGHT THE CAR AND THEY HAVE NOT DONE ANYTHING. THEY SAID THEY WOULD CALL ME WHEN THEY RECEIVED THE PARTS. NOW I AM UNABLE TO RENEW MY REGISTRATION.
Air bags, Jan 24, 2017
"TAKATA RECALL" I HAVE ATTEMPTED THROUGH 3 SEPARATE SUBARU DEALERS TO COMPLETE MY AIR BAG RECALL COMPLETED. ONE DEALER CLAIMED THEY COULD NOT OBTAIN THE PART, ANOTHER STATED IT WAS BACK ORDERED FOR MONTHS & WOULD CONTACT ME WHEN PART WAS AVAILABLE, ANOTHER STATED THE REPAIR WOULD TAKE 3-4D AYS & I WOULD BE W/O MY CAR. I ATTEMPTED TO CONTACT SUBARU NATIONAL WITHOUT RESOLUTION OR SUPPORT. I HAVE BEEN WAITING OVER 1 YR FOR REPAIR WORK. THERE ONLY ADVISE IS NOT TO HAVE ANYONE SIT IN THE DRIVER SIDE FRONT SEAT. REALLY!! HOW ABOUT COMPLETEING THE NECESSSARY WORK?? PLEASE ADVISE