2013 Subaru Forester
Problems, recalls and owner-reported issues
Engine is the leading concern among 77 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Forester model years with reports.
Of the 2013 reports, 13 involved a crash and 2 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Seat beltsNov 10, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.
The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-22.
Campaign 22V838000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Electrical systemOct 13, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
If the air injection pump overheats, it may melt and increase the risk of a fire.
Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Campaign 16V738000 on NHTSA.gov
Service brakes, hydraulicDec 31, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V-311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
Brake fluid may leak due to the brake line corrosion and may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under NHTSA recall no. 14V-311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under NHTSA recall no. 14V-311 prior to December 23, 2014 will continue to be processed under NHTSA recall no. 14V-311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Campaign 14V830000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Representative owner complaints
77 reports, newest first.
Air bags, Dec 28, 2025, crash
I had a family member driving an 2013 Subaru Forester all-wheel drive with a manual transition. The car had crash and rolled. The car at the most rolled twice and none of the air bags never deployed. I have photos of the accident and of the vehicle at the towed yard and its clear as day that the air bags are still rolled up.
Engine, Feb 4, 2025
The contact owns a 2013 Subaru Forester. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the contact was informed that the VIN was not covered for the repair under the recall. The failure mileage was approximately 150,000.
Structure, Aug 23, 2024
See attached document for complaint.
Vehicle speed control, May 28, 2024, crash
The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.
Engine, Aug 5, 2023
On 7/31/23 I was driving on the highway when I started to hear a knocking sound. I got off the highway and my car stalled at the light off the exit. I was able to restart it after three tries and get it about 50 ft to the shoulder. At that point there was smoke coming from under the hood. I called AAA and had it towed to a nearby garage. They told me it had to go to the dealer because it likely needed a new engine. They said that the oil had mixed with the antifreeze. The dealer stated it needed a new engine. It was a catastrophic engine failure. I never had any warning (no panel lights ever illuminated) of any issue with the oil or engine issues. I feel very lucky that I did not have an accident due to this sudden failure. The cost of the repairs is estimated between $9,000 and $15,000 on a vehicle that is supposed to last 250K. It currently has 98K miles on it. My biggest complaint is there was never any warning of this. I feel that is a failure of the electronic system that should have alerted me of engine issues and a defective engine. I also filed a complaint with Subaru but have not heard from them yet.
Engine, Jul 11, 2023
While driving, the engine suddenly went dead with no warning. No lights came on no over heating signal, no warnings. Just gone. I could have been killed in other circumstances. Fortunately, I was going down hill in the slow lane and was able to get at least partially off the road. Subaru said the engine had no oil! This should not be possible with no warning and the good care and maintenance I have given the car. I just learned that Subaru settled a class action law suit for this exact problem. This is extremely dangerous and very common. Yet, Subaru did not let me know and will not do anything about it. How many others are in danger?
Engine, Jun 27, 2023
I was driving on the highway and the oil light came on as well as a ticking noise and vibration throughout the car. The engine shut off and now will not start. There is plenty of oil, gas, and the battery is charged. The engine turns when I turn the key but won't actually start and run. Makes a loud squeek as it trys.
Service brakes, Engine, Apr 28, 2023
When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not start for up to 5 minutes creating a safety hazard.
Service brakes, Dec 9, 2022
My 2013 Subaru Forester had some noise (grinding) from the rear passenger side brake pad. I set up an appointment to have it inspected later that week. I then used my car to run an errand several days later. I was driving on the highway and found I had no brakes (brake pedal went to the floor). I was able to get to a parking lot and stop the car. When I exited the vehicle, I went to the right (passenger side) rear wheel and noticed brake fluid was on the pavement. This is concerning as the brake system should have redundancy (front brakes still work if the rear does not or vice versa). I had no brake pressure. I was told by the Subaru dealer that the brake pad had broken and fallen out, and in so doing the piston "went too far out" and brake fluid leaked as a result. This to me should not have eliminated all braking power for the vehicle. I was lucky to have been able to stop and get to a parking lot safely.
Engine, Nov 13, 2022
My car is consuming oil.
Exterior lighting, Nov 9, 2022
The contact owns a 2013 Subaru Forester. The contact stated that while driving at various speeds, the headlights and taillights became inoperable. The vehicle was taken to an independent mechanic who changed the taillight light bulbs approximately 10 times. The headlight light bulbs were replaced 4 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 70,000. The VIN was not available.
Power train, Air bags, Oct 31, 2022, crash
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
Air bags, Aug 27, 2021, crash
The contact owned a 2013 Subaru Forester. The contact stated while driving at 58 mph, another vehicle behind the contact rear-ended their vehicle which caused the vehicle to spun out of control and hit a concrete barrier between highways twice causing damages to the front and rear of the vehicle. The side air bags did deploy but the front driver side air bag did not deploy. The contact stated at the time of impact the contact was thrown backward in their seat which their seat belt did not hold the contact in place which caused the contact to move around in the vehicle in the midst of the crash. The contact sustain injuries such as a fractured right thumb, neck strain, lumps on the top and side of the head, bruises along their body where medical treatment was needed at a hospital via ambulance. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximate 60,698.
Electrical system, Other or unspecified, Apr 23, 2021
I UNDERSTAND THAT THERE WAS A RECALL FOR THIS VEHICLE THAT CLAIMS TO BE REPAIRED- THE IGNITION TURNING OFF WHILE DRIVING. THIS HAPPENED A FEW MINUTES AGO WHILE DRIVING 65+ ON THE FREEWAY AND WE WERE ALMOST HIT BY AN 18 WHEELER BECAUSE OF IT. ZERO POWER WHATSOEVER. I WAS ABLE TO PUT IT IN NEUTRAL AND TURN THE KEY A FEW TIMES AND RESTART IT. AFTERWARDS, THE CHECK ENGINE, STABILITY CONTROL, TIRE PRESSURE, SEATBELT LIGHTS ARE ALL ON, CRUISE CONTROL IS FLASHING (I DON'T USE CRUISE). I DON'T KNOW HOW THE INCLUDED PICTURE HELPS. I FEEL LIKE THIS ISSUE WAS EITHER ABSOLUTELY NOT ADDRESSED, OR IF IT WAS, THE REPAIR HAS DEFINITELY FAILED. EITHER WAY, I NEED TO KNOW WHAT I SHOULD DO BECAUSE THIS IS MY ONLY VEHICLE, MY KIDS HAVE TO RIDE IN IT AND I CAN'T TRUST IT NOT TO KILL EVERYONE NOW.
Vehicle speed control, Apr 12, 2021, crash
ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS
Engine, Feb 7, 2021
EXCESSIVE OIL LEAKING FROM VALVE COVER SEALS AND CAM SHAFT SEALS. VEHICLE ONLY HAS 120K MILES. VEHICLE LEAKS APPROXIMATELY 2 QUART OF OIL EVERY 1000MILES. DEALER COST TO REPAIR IS OVER $2500. REPAIR CAN'T BE COMPLETED WITHOUT COMPLETELY REMOVING ENGINE FROM VEHICLE, AND EXTENSIVE TARE DOWN OF MOTOR. UNACCEPTABLE MECHANICAL FAILURE FOR A REGULARLY DEALER MAINTAINED VEHICLE OF THIS AGE,
Power train, Jan 16, 2021
THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL "GOODWILL REIMBURSEMENT" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.
Power train, Jan 11, 2021
THE CAR ENGINE WANTS TO STALL OUT WHEN CHANGING FROM REVERSE TO DRIVE WHILE PULLING ONTO THE STREET. IT USUALLY DOES THIS WITHIN THE FIRST 10 MINUTES OF DRIVING. IT ALSO WANTS TO STALL OUT WHEN I COME TO A COMPLETE STOP-IT WILL SHUDDER AND SHAKE AND CATCH ITSELF AT TIMES BUT IT USUALLY STALLS OUT. IT WILL STALL OUT IN TRAFFIC WHEN I AM STOPPING AT A LIGHT. I HAVE TO RESTART THE CAR AND CONTINUE. I TOOK THE CAR TO THE DEALERSHIP AND THEY STATED THE TORQUE CONVERTER NEEDS REPLACED FOR 1200.00.
Other or unspecified, Oct 9, 2020
MY FORESTER WILL NOT RELEASE THE KEYS FROM THE IGNITION, EVEN WHEN I AM VERY CAREFUL TO PUT IT IN PARK. I UNDERSTAND THAT THIS IS A WELL KNOWN PROBLEM, AS THEY HAVE A TSB 16-112-18R ABOUT IT. WHEN I CONTACTED SUBARU OF AMERICA, THEY REFUSED TO COVER THE COST OF THE REPAIR DUE TO THE FACT THAT THE CAR IS A 2013 MODEL, EVEN THOUGH IT ONLY HAS 36,000 MILES ON IT. THEY INSTEAD PROVIDED A COUPON FOR $250 TOWARD THE REPAIR. I CLEARLY CANNOT GO ANYWHERE WITH THE CAR IN THIS CONDITION, AS IT REQUIRES LEAVING THE CAR UNLOCKED WITH THE KEYS IN THE IGNITION. THIS HAPPENED WHEN I PULLED INTO MY GARAGE LAST EVENING. I FEEL VERY FORTUNATE THAT I WAS NOT IN A LOCATION WHERE I HAD TO LEAVE THE CAR.
Other or unspecified, Jul 29, 2020
EXCESSIVE OIL COMSUMTION - STARTED BEFORE 100,000 AROUND 2016- HAS GOTTEN WORSE - BURN A QUART AND A HALF IN 1100 MILES.... HAD OIL CONSUMPTION TEST BEFORE WARRENTY RAN OUT AND WAS TOLD ITS FINE. EXCELLENT MAINTAINANCE ON CAR - OIL CONSUMPTION RUINED CATALYTIC CONVERTOR BY 150,000 - HAD TO REPLACE/ KEEP CALLING SUBARU 800 NUMBER TOLD THAT THIS IS NORMAL FOR WEAR AND TEAR ON CAR
Engine, Jun 16, 2020
OIL CONSUMPTION REGULAR OIL CHANGES EVERY 5,000 MILES BOUGHT CAR WITH JUST OVER 22,000 MILES AFTER ONLY 30,000 MILES HEARD KNOCKING NOISE CHECKED DIP STICK NO OIL KNOW WARNING SIGNS WHAT SO EVER I.E. ENGINE RUNNING HOT ,NO OIL LIGHT NOTHING.EVER SINCE TAKES A QUART OF OIL EVERY 1,000 MILES. *TR
Engine, Mar 3, 2020
2013 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION ISSUE. *LD THE CONSUMER STATED THE VEHICLE NEEDED OIL ADDED IN BETWEEN OIL CHANGES. THE MANUFACTURER WAS NOTIFIED AND OFFERED 1500 TOWARDS A NEW CAR OR REPAIR. THE CONSUMER WAS DISSATISFIED. *JS
Seat belts, Engine, Feb 28, 2020
1. CARS SHORT BLOCK IS REPLACED 4 DAYS AGO UNDER WARRANTY. THE TEMPERATURE DROPPED TO -20 CELCIUS (-25 CELSIUS WITH WIND CHILL) I STARTED THE CAR AND IT IS MAKING RATTLING NOISE. ALTHOUGH I ALWAYS WARM THE CAR BY FOR APPROX 5 MIN LIKE LAST DAY, YET A CONTINUOUS RATTLING NOISE IS THERE, AND I HAVE A FEELING THAT TIME-TO-TIME IT SHAKE VIGOROUSLY AFTER SHORT BLOCK REPLACEMENT BY THE SUBARU DEALER. I HAVE YET TO CONTACT THE DEALER FOR THE ISSUE. PRESENTLY VEHICLE IS MAKING RATTLING NOISE WHILE STATIONARY AND ALL THE TIME WHEN IN MOTION TOO. 2. SEAT BELT RECEIVER FOR DRIVER AND PASSENGER SIDE AND LITERALLY BAD; DEALER REFUSED TO REPLACE THEM UNDER WARRANT. ALTHOUGH I PUT A LITTLE OF LITHIUM GREASE THEN-AFTER THEY ARE WORKING GREAT.
Equipment, Other or unspecified, Jan 8, 2020
THE ?LOOKUP? FOR THE VIN NO. ON YOUR WEBSITES IS DYSFUNCTIONAL. MY VIN IS [XXX] (SUBARU FORESTER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Nov 20, 2019
THE CRUISE CONTROL LIGHT ON THE DASH HAS COME ON BY ITSELF AND IS FLASHING CONSTANTLY AS SOON AS THE VEHICLE IS TURNED ON. IT CANNOT BE TURNED OFF OR ON WITH THE CONTROLS. THIS PROBLEM HAS CAUSED THE CHECK ENGINE LIGHT AND THE UNEVEN TRACTION LIGHT TO COME ON AS WELL. THERE WAS A RECALL FOR THIS EXACT SAME PROBLEM ON THE 2014 MODELS. I OWN A 2013 MODEL AND IT DOING THE SAME THING. CONTACTED SUBARU MAIN BRANCH ABOUT THE ISSUE AND THEY WILL NOT STAND BEHIND THE PROBLEM EVEN THOUGH THE RECOGNIZE THE PROBLEM IS THE SAME IN MY VEHICLE AS 2014 RECALL.