2012 Subaru Forester
Problems, recalls and owner-reported issues
Engine is the leading concern among 105 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Forester model years with reports.
Of the 2012 reports, 15 involved a crash and 5 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Seat beltsNov 10, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.
The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-22.
Campaign 22V838000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Electrical systemOct 13, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
If the air injection pump overheats, it may melt and increase the risk of a fire.
Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Campaign 16V738000 on NHTSA.gov
Service brakes, hydraulicDec 31, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V-311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
Brake fluid may leak due to the brake line corrosion and may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under NHTSA recall no. 14V-311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under NHTSA recall no. 14V-311 prior to December 23, 2014 will continue to be processed under NHTSA recall no. 14V-311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Campaign 14V830000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Seat belts, rear/otherMar 13, 2012
SUBARU IS RECALLING CERTAIN MODEL YEAR 2009-2012 FORESTER VEHICLES MANUFACTURED FROM NOVEMBER 26, 2007, THROUGH MARCH 13, 2012. THE AUTOMATIC LOCKING RETRACTOR in the SEAT BELT ASSEMBLIES LOCATED IN THE REAR CENTER SEATING OF THE AFFECTED VEHICLES DO NOT MEET LOCKABILITY REQUIREMENTS AND FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, OCCUPANT CRASH PROTECTION. SPECIFICALLY, THE ASSEMBLIES MAY NOT PERMIT PROPER INSTALLATION AND SECURE ATTACHMENT OF A CHILD RESTRAINT IN THAT SEATING POSITION.
AN INSECURE INSTALLATION OF A CHILD RESTRAINT CAN INCREASE THE RISK OF INJURY TO A CHILD DURING A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR CENTER SEAT BELT ASSEMBLY WITH A NEWLY MODIFIED AUTOMATIC LOCKING RETRACTOR, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED ON MARCH 26, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 12V099000 on NHTSA.gov
Representative owner complaints
105 reports, newest first.
Air bags, Aug 27, 2017
TAKATA RECALL RECOGNITION
Power train, Aug 23, 2017
SINCE MARCH, 2017 MY FORESTER BEGAN MAKING A GRINDING NOISE WHEN I FIRST STARTED THE CAR AND PRESSED THE CLUTCH IN TO REVERSE OUT OF THE GARAGE. MY MECHANIC SAID IT WAS TOO EARLY FOR THE CLUTCH TO FAIL AT ONLY 74,000 MILES AND LUBRICATED IT-- TWICE OVER THE INSURING MONTHS AS THE NOISE NOT ONLY PERSISTED BUT GOT LOUDER AND MORE PERSISTENT. IN AUGUST, I TOOK THE CAR TO ANOTHER INDEPENDENT SHOP OUT OF TOWN AND THEY CONFIRMED MY SUSPICIONS THAT THE THROW OUT BEARING WAS FAILING. TO REPAIR IT INVOLVED A NEW CLUTCH KIT AND A DAY OF LABOR FOR A $1300 BILL. I HAVE BEEN DRIVING THE CAR FIVE DAYS NOW SINCE IT WAS FIXED AND THE CLUTCH SEEMS TO BE WORKING FINE AGAIN. I AM FILING THIS REPORT SO OTHERS WILL BE AWARE OF A MANUAL TRANSMISSION FAILURE WAY TOO EARLY IN MILEAGE AND NOT ASSUME IT'S A SQUEAK THAT LUBRICANT CAN FIX. FOR TEN YEARS, I HAD A 2002 MANUAL FORESTER THAT I DROVE FOR OVER 200,000 MILES AND NEVER HAD A CLUTCH PROBLEM. A CLUTCH REBUILD AT 75,649 MILES IS RIDICULOUS AND SUBARU SHOULD WARN OWNERS OF THE PROBLEM.
Air bags, Jun 18, 2017
"TAKATA RECALL" RECEIVED LETTER FROM SUBARA OF AMERICA, INC. 3/24/17 IN REFERENCE TO RECALL. INSTRUCTED TO TAKE VEHICLE TO LOCAL DEALERSHIP FOR REPAIR. TOOK VEHICLE NEXT DAY TO DEALERSHIP, WHICH STATED THEY HAD REPAIR PARTS AND MADE AN APPOINTMENT FOR REPAIRS WITHIN A WEEK. THE DAY BEFORE SCHEDULED APPOINTMENT, SERVICE DEPT. PHONED ME AND SAID THAT THEY DIDN'T HAVE THE REPAIR PARTS. I HAVE MADE ATTEMPTS TO CONTACT THE SERVICE DEPT WITH PROMISES OF A CALL BACK, WHICH NEVER MATERIALIZE. I BELIEVE THAT SINCE THE VEHICLE WAS NOT PURCHASED AT THIS DEALERSHIP, I AM BEING OVERLOOKED. THIS RECALL EFFECTS MY WIFE WHO HAS WALKING PROBLEMS AND MUST RIDE IN THE FRONT PASSENGERS SEAT. DEALERSHIP OFFERS A LOANER CAR FOR THESE RECALLS, BUT NEVER RETURNS MY CALLS TO MY CELL PHONE.
Air bags, May 8, 2017
TAKATA RECALL: I AM WRITING TO MAKE A FORMAL COMPLAINT AGAINST SUBARU OF AMERICA, INC. AND THEIR DEALERSHIPS, REGARDING THEIR FAILURE TO FULFILL THEIR RESPONSIBILITIES AS PART OF THE TAKATA RECALL (NHTSA CAMPAIGN: 17V-014000). MY LOCAL SUBARU DEALERSHIP, DOWNTOWN SUBARU OF OAKLAND, CALIFORNIA, HAS REFUSED TO PROVIDE EITHER SERVICE OR A LOANER VEHICLE, IN ACCORDANCE WITH THE NHTSA'S MANDATED RESPONSIBILITIES OF MANUFACTURERS AND THEIR DEALERSHIPS FOR THIS RECALL. I AM UNABLE TO OPERATE MY CAR WITHOUT A PERSON IN THE FRONT PASSENGER SEAT, WHERE THE DEFECTIVE AIRBAG IS INSTALLED, BECAUSE MY WIFE AND I SHARE ONE CAR AND HAVE TWO INFANT CAR SEATS INSTALLED IN THE REAR OF THE CAR.
Air bags, Mar 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 20, 2017
TAKATA RECALL--JUST RECEIVED A NOTICE TODAY IN THE MAIL, MARCH 20, 2017, FROM SUBARU THAT MY FORESTER HAS A DEFECTIVE "PASSENGER SIDE FRONTAL AIRBAG CONTAINING...AMMONIUM NITRATE." I AM ADVISED IN THIS LETTER OF THE DANGER THIS PRESENTS, AND THAT "PARTS ARE NOT AVAILABLE AT THIS TIME" AND MIGHT NOT BE AVAILABLE UNTIL DECEMBER." I AM ADVISED, "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW RIDICULOUS IS THAT???? FOR A PERIOD OF POSSIBLY NINE MONTHS, NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. SURELY, THE CAR COMPANIES CAN DO BETTER THAN THIS. I'VE BEEN IN TOUCH WITH MY DEALERSHIP. THEY (NO SURPRISE) WILL HAVE TO GET BACK TO ME. THIS IS RIDICULOUS AND UNACCEPTABLE, AND I'M A FAN OF SUBARUS.
Air bags, Mar 18, 2017
I RECEIVED THE RECALL LETTER FROM SUBARU AMERICA, WHO DESCRIBED TERRIFYING CONSEQUENCES ABOUT THEIR DEFECTIVE PASSENGER SIDE AIRBAG. HOWEVER, WHAT THEY COULD DO AT THE MOMENT IS JUST TO ADVICE NOT LETTING ANYONE RIDE ON THAT SIDE BEFORE REPAIR. THERE WAS NOT EVEN A DEADLINE FOR SUCH A REPAIR. THIS IS SO DISAPPOINTING SINCE THERE IS NO WAY TO FIT MY FAMILY INTO THE BACK SEATS. THE REALITY IS THAT SUBARU IS STILL PRODUCING NEW VEHICLES WITH COMPETENT AIRBAGS EVERYDAY. THE COMPANY REALLY SHOULD CONSIDER THE FEELINGS OF THEIR CURRENT OWNERS AND TREAT THEM BETTER!
Seats, Mar 17, 2017, fire
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR FILLED THE INSIDE OF THE VEHICLE. THE SEAT BECAME VERY HOT AND BURNED A HOLE THROUGH THE SEAT AND THE CONTACT'S CLOTHING. THERE WERE NO INJURIES. THE CONTACT TURNED OFF THE SEAT HEATER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT WAS A SECOND OCCURRENCE AND THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A SAVINGS COUPON IN ADDITION TO THE SEAT REPLACEMENT. THE VEHICLE WAS NOT COMPLETELY DAMAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Electrical system, Engine, Fuel/propulsion system, Dec 29, 2016
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR AND BATTERY FAILED. THERE WAS ALSO TOO MUCH FUEL IN THE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 65,235.
Engine, Nov 18, 2016
BOUGHT THIS VEHICLE FROM BANK OWNED, IT WAS 3 YEARS OLD WHEN BOUGHT, IT HAD 70,000 MILES. IN ONE YEAR OF USAGE/SERVICE TIME, WITH 3 OIL CHANGES/2 WITH EXTREME OIL BURNING. NO SIGNS OF SMOKE, OVERHEAT, BUT WITHIN THE 4TH YEAR OF OWNERSHIP IT BEGAN TO MAKE ENGINE NOISES. A RATTLING WHICH AS IT TURN OUT, AND UNBEKNOWN TO US VEHICLE WAS KNOWN TO HAVE PROBLEMS WITH, AND I TOOK IT TO THE DEALER, THEY TOLD US THAT THE VEHICLE COVERAGE WAS AT 100,000 MILES/A CUT OFF FOR COVERAGE ON A CLASS ACTION SUIT. THEY TOOK OUR CAR, STORED IT, BECAUSE IT HAD GONE 120 MILES OVER THE CUT OFF, AND WE'RE STILL WAITING TO SEE IF THEY WILL HONOR THEIR PROMISE OF COVERAGE BEING THAT IT'S NOT AN OLD VEHICLE.
Engine, Nov 17, 2016
I BOUGHT THIS CAR IN FEBRUARY. I ONLY HAD IT A COUPLE DAYS AND DECIDED I SHOULD CHECK THE OIL. NO OIL ON THE DIPSTICK!! PUT 2 QUARTS IN TO BRING IT LEVEL. I HAVE TO CHECK THE OIL EVERY FEW DAYS TO MAKE SURE IT DOES NOT RUN OUT. I AM HAVING TO PUT IN A QUART EVERY 500 MILES! THIS IS NOT NORMAL OIL CONSUMPTION! THE OIL IS CHANGED EVERY 3,000 MILES. I BOUGHT THIS CAR BECAUSE OF SUBARU'S REPUTATION. NEVER AGAIN! AFTER DOING RESEARCH, I FOUND OUT THERE WAS A LAWSUIT FILED. HOW CAN A DEALER SELL A CAR THAT IS THE OBJECT OF A LAWSUIT? SUBARU SHOULD BE RECALLING THIS VEHICLE. NOW I'M STUCK MAKING PAYMENTS ON A CAR THAT WON'T LAST.
Electrical system, Electronic stability control (ESC), Engine, Oct 28, 2016
WHICH DRIVING ON THE INTERSTATE AT RUSH HOUR AT 65 MPH... WITH ABSOLUTELY NO WARNING OR WARNING LIGHT MY CAR STALLED. WHEN THIS HAPPENED THE STEERING WENT OUT ALONG WITH THE BRAKES AND ALL POWER. I SAT IN THE FAST LANE OF TRAFFIC UNABLE TO SAFELY EXIT MY CAR FOR ALMOST AND HOUR UNTIL HELP ARRIVED. I TOOK THE CAR TO THE DEALERSHIP NEIL HUFFMAN IN LOUISVILLE KY WHERE I PURCHASED THE CAR NEW 4 YEARS AGO. I WAS TOLD THE MASS AIRFLOW SENSOR HAD FAILED. I WAS ALSO TOLD THAT THEY HAD NO IDEA WHY THIS HAPPENED AT 65 MPH WITH NO WARNING. I PAID THE 403.00 REPAIR AND CONTACT SUBARU USA DUE TO MY CONCERNS. ALTHOUGH I CALLED SEVERAL TIMES AND WAS ON HOLD EACH TIME FOR UP TO 10 MIN AND ALSO EMAILED.. STILL NOT RESPONSE. THIS SEEMS TO BE A MAJOR SAFETY CONCERN. I NO LONGER FEEL SAFE IN THE CAR.. AND PLAN TO PURCHASE A NEW CAR SOON.. BUT AM CONCERNED SOMEONE ELSE WILL BE MY CAR AND BE IN DANGER. *TR
Vehicle speed control, Oct 20, 2016, crash
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED THE VEHICLE WAS TOTALED. *JB
Engine, Aug 12, 2016
MY CAR IS SUBURU FORESTER 2012. I USUALLY CHANGE THE OIL IN THE CAR BETWEEN 7000-10000 MILES. ON JAN 13-2016, AT 71854 MILE, AMSOIL 5 QUART SYNTHETIC OIL WAS PLACED AT OIL CHANGE. ON AUG 8TH AT 80600, I WENT IN FOR OIL CHANGE AND ALSO THE CAR WAS MAKING KNOCKING SOUND. THE SUBURU DEALER TOLD ME ENGINE SEIZED DUE TO LACK OF OIL IN THE ENGINE. THE CAR WAS DEEMED NOT DRIVABLE. THERE WERE NO EVIDENCE OF OIL LEAK UNDER THE CAR OR AROUND THE OIL CONTAINER ON THE ENGINE, WHEN CHECK BY THE GLASSMAN DEALER IN SOUTHFIELD MICHIGAN. SUBURU FORESTER DOES NOT HAVE ANY ENGINE OIL LEVEL LIGHT. THE ENGINE CONSUMES THE OIL AND, THE OWNERS SHOULD BE WARNED ABOUT THIS. I LOST 6000.00 MONEY ON THE TRADE IN DUE TO THE ENGINE CONDITION.
Electrical system, Aug 10, 2016, fire
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE VEHICLE POWERED DOWN ON ITS OWN. THE VEHICLE WAS ABLE TO RESTART AFTER TWO ATTEMPTS; HOWEVER, SMOKE EMITTED UNDER THE HOOD NEAR THE DRIVER'S SIDE WINDSHIELD AREA. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT CLUTCH FLUID DRAINED OUT OF THE RESERVOIR, AND THE SMOKE WAS CAUSED BY FLUID DRAINING TO THE EXHAUST PIPE. THE VEHICLE WAS NOT REPAIRED AND THE DIAGNOSTIC WAS NOT ACCURATE. THE VEHICLE WAS TOWED TO ANOTHER DEALER WHERE IT WAS DIAGNOSED AS STARTER RELAY FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. IN ADDITION, THE CHIP FOR THE KEY FOB WAS NOT RESPONDING TO THE SYSTEM. IT WAS DIAGNOSED THAT THE BODY INTEGRATED UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Vehicle speed control, Aug 3, 2016, crash
AFTER HITTING A CURB PULLING INTO A PARKING LOT, THE CAR IMMEDIATELY ACCELERATED AT A LIGHTENING SPEED AND RACED AT INCREASING SPEED FORWARD KNOCKING OVER A BUSH AND CRASHING INTO A BRICK WALL OF A CHURCH BUILDING. THE SEVERE IMPACT CAUSED THE AIRBAGS TO OPEN AND THE FRONT OF THE CAR WAS SO DAMAGED THAT IT IS CONSIDERED A TOTAL LOSS. THIS ALL OCCURRED IN A MATTER OF SECONDS MYSELF, THE DRIVER, AND A PASSENGER WERE SENT TO EMERGENCY ROOM WITH MULTIPLE ABRASIONS AND CONTUSIONS.
Electrical system, Aug 1, 2016
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE AT A RED LIGHT, THE VEHICLE LOST POWER AND HAD ELECTRICAL ISSUES. THE CONTACT STATED THAT THE SPEEDOMETER READ 2 MPH OVER THE ACTUAL SPEED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS UNABLE TO BE RESTARTED BY THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
Vehicle speed control, Jul 26, 2016, crash
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD AND THE VEHICLE CRASHED INTO THE GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Service brakes, Jun 28, 2016, crash
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE REVERSING INTO A CAR PORT IN THE DRIVEWAY, THE VEHICLE SURGED AT A HIGH RATE OF SPEED, CRASHED INTO ANOTHER CAR PORT IN THE DRIVEWAY, AND CRASHED INTO ANOTHER VEHICLE. THE UNINTENDED ACCELERATION FAILURE CAUSED DAMAGE TO TWO CAR PORTS AND THE OTHER VEHICLE. WHEN THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, IT DID NOT RESPOND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V830000 (SERVICE BRAKES, HYDRAULIC) AND 14V311000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Service brakes, Fuel/propulsion system, Feb 8, 2016
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE COMING TO A STOP, THE VEHICLE MADE AN INTERMITTENT CLUNKING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE HAD A LOT OF ELECTRICAL ISSUES. WHILE DRIVING 5 MPH, ALL THE ELECTRICAL COMPONENTS IN THE INSTRUMENT PANEL FAILED AND A WHINING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE VEHICLE WAS EXPERIENCING FUEL ISSUES. WHEN THE VEHICLE WAS FUELED, THE FUEL GAUGE READING WAS INACCURATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,330.
Electrical system, Dec 1, 2015, fire
WHILE IDLING IN A PARKING LOT, MY FORESTER CAUGHT FIRE. THE FIRE WAS PUT OUT QUICKLY. SO, THE DAMAGE WAS FORTUNATELY ISOLATED TO THE LOCATION WHERE THE FIRE STARTED. IT SEEMS THAT THE CONNECTOR BETWEEN THE WIRING HARNESS AND ONE OF THE O2 SENSORS ON THE FRONT OF THE VEHICLE IGNITED. THE FIRE BURNED THE WIRING HARNESS NEAR THE CONNECTOR AND DAMAGED THE O2 SENSOR. BOTH NEEDED TO BE REPLACED TO REPAIR MY VEHICLE. THIS FIRE HAPPENED SPONTANEOUSLY AND SEEMS TO BE A SAFETY RISK . IN MY OPINION, A 3.5 YEAR OLD VEHICLE SHOULD NOT SPONTANEOUSLY CATCH FIRE.
Visibility/wiper, Nov 2, 2015
THE DRIVER-SIDE SUN VISOR DROPPED OUT OF IT'S BRACKET, AND FELL IN FRONT OF THE DRIVER'S FACE, WHILE DRIVING IN TOWN, STARTLING THE DRIVER AND BLOCKING DRIVER'S COMPLETE VIEW OF ON COMING TRAFFIC.
Service brakes, Hydraulic, Jul 11, 2015
ON JUNE 9, 2015 I BROUGHT MY 2012 SUBARU FORESTER (MILEAGE 41184) INTO THE SUBARU DEALER FOR A "BRAKE PIPE INSPECTION RECALL" AND TO REPLACE A BROKEN PLASTIC MOLDING IN THE FRONT OF THE CAR. INSPECTION BY THE MECHANIC AT THIS TIME STATED THAT ALL THE BRAKES WERE IN GOOD SHAPE ACCORDING TO THEIR RATING SYSTEM. ONE MONTH LATER, ON JULY 8, 2015, I BROUGHT MY 2012 SUBARU FORESTER (MILEAGE 42513) BACK TO THE SUBARU DEALER BECAUSE OF VIBRATION AND NOISE EMANATING FROM THE FRONT OF THE CAR. INSPECTION BY THE SERVICE MECHANIC SHOWED THAT THE FRONT BRAKES HAD LOCKED UP, WERE NOT RELEASING, AND HAD WORN OUT THE BRAKE PADS AND SCORCHED THE FRONT ROTORS FROM THE HEAT GENERATED BY THIS MALFUNCTION. IT WAS NECESSARY FOR THEM TO REPLACE THE ROTORS AND PADS. IN A PERIOD OF 30 DAYS AND 1329 MILES THE AUTOMOBILE WENT FROM GOOD BRAKES TO WORN-OUT BRAKES WITH SCORCHED ROTORS FROM THE HIGH HEAT GENERATED. SUBARU IS FORTUNATE THAT I WAS AWARE SOMETHING WAS WRONG -- SOMETHING WHICH IF NOT FIXED COULD HAVE CAUSED A FIRE OR BRAKE FAILURE WHILE ON BUSY HIGHWAY AND POTENTIALLY RESULTED IN BODILY INJURY OR DEATH TO THE OCCUPANTS. THIS IS NO WAY "NORMAL" BRAKE WEAR. THE PROBLEM NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY SUBARU BEFORE SOMEONE GETS INJURED.
Service brakes, Jun 23, 2015
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL STIFFENED AND FAILED TO STOP THE VEHICLE. THE DEALER STATED THAT THE BRAKE HOSE WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 11,600.
Service brakes, Feb 27, 2015, crash
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V830000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REMEDY WAS PERFORMED BUT, DUE TO THE INCOMPLETE REPAIR INSTRUCTIONS, THE VEHICLE WAS NOT REPAIRED CORRECTLY. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS APPLIED AND SANK TO THE FLOORBOARD FAILING TO STOP THE VEHICLE. A CRASH OCCURRED AND THE PASSENGER SUSTAINED RIB CAGE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,055.