2016 Subaru Forester
Problems, recalls and owner-reported issues
Air bags is the leading concern among 414 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Forester model years with reports.
Of the 2016 reports, 40 involved a crash and 3 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationOct 3, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.
Campaign 19V701000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 28, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Campaign 19V149000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerMar 21, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
An engine stall increases the risk of a crash.
Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.
Campaign 16V162000 on NHTSA.gov
Representative owner complaints
414 reports, newest first.
Electrical system, Jun 17, 2019
THE REAR HATCH DOOR HAS OPENED THREE TIMES WITHOUT MY DOING ANYTHING TO OPEN IT.. EACH TIME I HAVE FOUND THE DOOR UP AFTER THE CAR HAD BEEN PARKED OVERNIGHT IN MY CARPORT. I LIVE ALONE AND NO ONE ELSE HAS ACCESS TO THE ELECTRONIC CONTROLS.
Power train, Engine, Jun 7, 2019
ON TWO DIFFERENT OCCASIONS 24 HOURS APART THE CAR STALLED (SEEMED TO DROP INTO NEUTRAL) AT HIGHWAY SPEEDS ~80MPH AFTER GREATER THAN 1.5 HOURS OF DRIVING. THE RPM JUMPED UP AND THE CAR LOST ALL ACCELERATION DESPITE PRESSING THE ACCELERATOR. ONCE ON THE SIDE OF THE ROAD IN PARK THE ENGINE DIED. BOTH TIMES IT FAILED TO START AGAIN WITH MULTIPLE SPACED OUT ATTEMPTS OVER MORE THAN 2 HOURS. WE HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP AND BOTH TIMES AFTER BEING UNLOADED HOURS LATER IT STARTED WITH NO ISSUE AND THE DEALERS COULD FIND NOTHING WRONG AND SENT US HOME. A VERY UNSAFE INTERMITTENT ISSUE WITH NO OBVIOUS CAUSE OR FIX.
Power train, Engine, Jun 4, 2019
2 SEPARATE INCIDENTS OF COMPLETE ENGINE POWER LOSS WHILE ON HIGHWAY AT CRUISING SPEEDS. FIRST INCIDENT OCCURRED WHILE THE VEHICLE WAS GOING ABOUT 70MPH ON A HIGHWAY. WE HEARD A LOUD BANG THEN ENGINE DIED AND WE LOST ALL POWER TO THE CAR. THERE WAS A LOT OF SMOKE BUT WE WERE ABLE TO COAST IT TO THE SHOULDER OF THE ROAD. WHEN WE OPENED HOOD THERE WAS OIL EVERYWHERE AND A GIANT CRACK AND HOLE IN THE ENGINE. WE HAD TO TOW IT 170 MILES HOME WHERE IT WAS IN THE SHOP 5 WEEKS GETTING FIXED. AFTER HAVING THE CAR ONLY 3 WEEKS THE SECOND INCIDENT OCCURRED WHERE THE CAR LOST TORQUE WHEN TRYING TO ACCELERATE INTO ONCOMING TRAFFIC. IT WENT UP TO 60 NORMALLY BUT THEN FALTERED AND DROPPED DOWN TO 20MPH. WE WENT TO THE SIDE OF THE ROAD, TURNED OFF THE CAR AND STARTED IT BACK UP AND IT WAS FINE DRIVING NORMALLY THEN DID THE SAME THING AGAIN. WE DROVE IT TO THE SUBARU DEALERSHIP AND RIGHT IN FRONT OF THE DEALER WE HEARD A LOUD BANG, TONS OF SMOKE, AND AS SOON AS WE PULLED UP TO SUBARU WE OPENED THE HOOD AND SURE ENOUGH THERE WAS OIL EVERYWHERE AND A CRACK IN THE ENGINE IN WHAT APPEARS TO BE THE SAME AREA. EXTREMELY SCARY INCIDENTS.
Exterior lighting, May 28, 2019
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). BOB BAKER SUBARU (5500 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-2200) WAS UNABLE TO SERVICE THE RECALL CAMPAIGN BECAUSE THE TOOLS, EQUIPMENT, AND PART WERE UNAVAILABLE FROM THE MANUFACTURER. IT WAS STATED THAT THE PART MAY NOT BECOME AVAILABLE UNTIL MID OCTOBER OF 2019. THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Exterior lighting, May 28, 2019
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT CALLED TUCSON SUBARU AT 520-422-2111 (LOCATED AT 4901 N ORACLE RD, TUCSON, AZ 85704) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, May 24, 2019
PROBLEMS SCHEDULING AN APPOINTMENT WITH CARBONE SUBARU ON COMMERCIAL DRIVE, YORKVLLE NY. 1: COULDN'T GET THROUGH ON PHONE TO MAKE AN APPOINTMENT. CALLED NUMEROUS TIMES AND LISTENED TO THEIR OBNOXIOUS PROMOTIONAL SPEECH TO MANY TIMES AND NEVER GOT A PERSON. TRIED LEAVING A MESSAGE AND NOBODY CALLED BACK. WENT IN PERSON AND THEY SAID THE EARLIES THEY COULD SCHEDULE ME IN WAS THE LAST WEEK IN JULY!
Electrical system, Engine, May 22, 2019, fire
TL* THE CONTACT OWNED A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY 5 MINUTES BEFORE THE NEIGHBOR NOTICED FLAMES COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE NEARBY MOTOR HOME AND HOUSE ALSO CAUGHT ON FIRE AND WERE DESTROYED ALONG WITH THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Other or unspecified, Apr 26, 2019
WHEN USING THE NAVIGATION FUNCTION, THE AUDIO STOPS PROVIDING VOICE DIRECTIONS, FORCING THE DRIVER TO HAVE TO PHYSICALLY LOOK AT THE MAP DISPLAY FOR DIRECTIONS, TAKING EYES OFF OF THE ROAD. THIS HAS OCCURRED ON HIGHWAYS AS WELL AS IN CITY DRIVING. THIS ALSO LOCKS THE RADIO DISPLAY WHICH PREVENTS ANY OTHER USAGE OF THE INFORMATION SCREEN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 10 MONTHS, THE LAST TIME IN APRIL 2019..
Visibility/wiper, Apr 25, 2019
THE WINDSHIELD SEEMS TO BE BRITTLE. ROCK CHIPS DEVELOP INTO LONG CRACKS THAT CONTINUE LENGTHENING WITHIN WEEKS. ROCK CHIPS CANNOT BE REPAIRED WITHOUT FURTHER CRACKING CONTINUING. ONE TECHNICIAN TRIED SIX TIMES TO REPAIR A CRACK. THE WINDSHIELD HAD TO BE REPLACED FOR $802.13 AND A CLAIM FILED WITH INSURANCE. WITHIN 14 MONTHS THE WINDSHIELD HAS DEVELOPED A SNACKING CRACK THAT IS CONTINUING TO GROW FROM A ROCK CHIP AGAIN. IT'S CONCERNING THAT ANOTHER INSURANCE CLAIM WILL NEED TO BE FILED AND THAT THE WINDSHIELD CAN NOT WITHSTAND NORMAL ROCK CHIPS. IT IS ALSO CONCERNING HOW THE WINDSHIELD WILL PERFORM IN AN ACCIDENT. ALSO THE REQUIRED WINDSHIELD TO MAINTAIN 'EYESIGHT' IS NOT AFFORDABLE WITHOUT FILING AN INSURANCE CLAIM. THE CHIPS DEVELOP WHEN DRIVING 50-65 MILES AN HOUR ON THE HIGHWAY.
Service brakes, Apr 23, 2019
WHILE GETTING READY TO SLOW FOR A TRAFFIC LIGHT RED SIGNAL THE ABS LIGHT CAME ON INCLUDING THE NEED TO TOW THE VEHICLE. I GOT THE VEHICLE TO A PARKING LOT ABOUT 1 MILE AWAY WITH THE WARNING LIGHT STILL ON AND THE VEHICLE SLOWED TO ABOUT 2 MILES PER HOUR UNTIL I STOPPED. I SHUT OFF THE VEHICLE AND RESTARTED IT, THE ABS LIGHTS DID NOT COME BACK ON. THE BRAKES PERFORMED NORMALLY. I DROVE HOME. OVERNIGHT THE BRAKE LIGHTS CAME ON AND I NOW HAVE A DEAD BATTERY. THE BRAKE LIGHT IGNITION SWITCH WAS REPLACED ON A RECALL LAST WEEK ABOUT 150 MILES AGO.
Power train, Apr 22, 2019
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AFTER THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED EVERY TIME THE CONTACT PARKED THE VEHICLE AND REMOVED THE KEY FROM THE IGNITION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCHOMP SUBARU (580 S HAVANA ST, AURORA, CO 80012, (720) 343-2210), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
Electrical system, Apr 16, 2019
WE'VE HAD THE CAR FROM NEW LEASE THE BATTERY HAS DIED AT LEAST 4 TIMES. AFTER THE 2ND TIME, WE TOOK IT TO THE DEALER TO BE CHECKED. THEY SAID BATTERY AND CHARGER WERE FINE. IT IS NOT FINE IF THE BATTERY CAN'T HOLD ENOUGH POWER TO START CAR AFTER LEAVING KEY ON ACC FOR 15 MINUTES WITH NO LIGHTS, NO RADIO, NOTHING KNOWINGLY DRAWING POWER. EVEN WHEN THE BATTERY STARTS THE CAR NORMALLY, CRANKING IS SLOW, ALMOST UNABLE TO CRANK. I HAVE HAD TO RESCUE MY WIFE, HER SON-IN-LAW HAS HAD TO, BUT WHAT IF WE AREN'T AVAILABLE. A CAR SHOULD BE GENERALLY ABLE TO START UNLESS YOU'VE LEFT THE LIGHTS ON FOR HOURS. THE LAST SITUATION, DRIVEN TO MCDONALD'S, PARKED AND ENGINE OFF, KEY WAS TURNED TO ACC TO ROLL DOWN WINDOW; NOTHING ELSE. AFTER 15-20 MINUTES, CAR WOULD NOT START, DEAD BATTERY. I HAD TO COME AND JUMP IT.
Visibility/wiper, Apr 13, 2019
I WAS DRIVING DOWN THERE HIGHWAY IN UTAH WITH NO VEHICLES IN FRONT OF ME. I HEARD A LOUD CRACKING NOISE COME FROM THE PASSENGER SIDE UPPER CORNER OF THE WINDSHIELD. I STOPPED AND INSPECTED THE WINDSHIELD AND DID NOT SEE AND CHIPS OR CRACKS. I KEPT DRIVING ON THE HIGHWAY FOR APPROXIMATELY 4 HOURS AND WHEN I STOPPED I NOTICED A 4 INCH CRACK IN THE UPPER AREA OF THE PASSENGER SIDE WHERE THE ORIGINAL CRACKING NOISE CAME FROM. THERE WAS SIGNIFICANT TEMPERATURE FLUCTUATIONS THIS PAST WEEK WHILE IN UTAH (30F AT NIGHT AND 60-65F DURING THE DAY). THE HIGHWAY WAS SMOOTH (NOT BUMPY OR ROUGH). IT WAS A CLEAR AND SUNNY DAY.
Other or unspecified, Apr 7, 2019
HAVE BEEN UNABLE TO GET KEY OUT OF IGNITION ABOUT 1/2 THE TIME AFTER I TURNED THE CAR OFF AND HAVE IT IN PARK. AND HAS HAPPENED OFF AND ON OVER THE LAST FEW MONTHS.
Air bags, Apr 7, 2019
KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. DEALER WANTS TO REPLACE THE SET SENSOR AT MY COST. THE VEHICLE ONLY HAS 41,000 MILES. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND SUBARU IS NOT FIXING THE ISSUE LEAVING DRIVER IN DANGER. THIS NEEDS TO BE A RECALL!
Wheels, Apr 5, 2019
WHEEL BEARING HAD TO BE REPLACED. NOISES OCCURRED WHEN DRIVING. DEALERSHIP FIXED WITHOUT CHARGE.
Other or unspecified, Apr 1, 2019
HAVE BEEN UNABLE TO GET KEY OUT OF IGNITION ABOUT 1/2 THE TIME AFTER I TURNED THE CAR OFF AND HAVE IT IN PARK. AND HAS HAPPENED OFF AND ON OVER ABOUT THE LAST MONTH OR 2 MONTHS.
Air bags, Mar 30, 2019
THE FRONT PASSENGER SEAT AIRBAG OCCUPANCY SENSOR IS MALFUNCTIONING AND SWITCHING OFF THE AIRBAG WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT.
Electronic stability control (ESC), Service brakes, Mar 25, 2019
BRAKE LIGHTS MAY NOT ILLUMINATE RECALL (WUE-90) WHEN I'M PARKED OR DRIVING, MULTIPLE ALERTS SHOW ON MY DASHBOARD (EYESIGHT OFF, ABS NEEDS TO BE CHECKED, VEHICLE DYNAMICS CONTROL SYSTEM NEEDS TO BE CHECKED, HILL START ASSIST SYSTEM NEEDS TO BE CHECKED). SOMETIMES WHEN I START MY CAR AND I'M ABOUT TO CHANGE TO DRIVE, IT WON'T LET ME SWITCH OUT OF PARK. I'VE ALSO NOTICED THAT WHEN THE ALERTS GO OFF, MY BRAKE LIGHTS DON'T ALWAYS ILLUMINATE. THIS BEGAN HAPPENING IN OCTOBER 2018. I WAS THEN IN AN ACCIDENT AND AFTER MY CAR WAS REPAIRED, THE PROBLEM APPEARED TO BE FIXED UNTIL THE LIGHTS BEGAN TO ILLUMINATE AGAIN AT THE BEGINNING OF MARCH 2019. YOU CAN SEE THE WARNING LIGHTS THAT HAVE ILLUMINATED IN THE ATTACHMENTS.
Other or unspecified, Mar 16, 2019
SIRIUS RADIO WILL NOT LIST ALL CHANNELS AVAILABLE CAUSING USER TO HAVE TO MANUALLY TUNE RADIO, WHICH IS A SAFETY HAZARD. DEALER UNABLE TO FIX AFTER SIX MONTHS. HAVE BEEN ADVISED NOT A WIDE PROBLEM BUT DEALER IS SEEING A FEW OTHER FORESTERS WITH THIS PROBLEM, BUT NO FIX.
Wheels, Other or unspecified, Mar 15, 2019
COULDN'T START CAR FOUND OUT IT WAS BECAUSE MY BRAKE LIGHTS WERE NOT WORKING HAD TO HAVE REPLACE AT MY OWN EXPENSE. NOW I CANT ALWAYS GET MY KEY OUR OF THE IGNITION. ALSO MY TIRE PRESSURES DON'T STAY UP. I HAVE HAD TO INFLATE THEM ABOUT 3 TIME IN AS MANY MONTHS.
Steering, Power train, Electronic stability control (ESC), Mar 12, 2019
ON SEMI-SLICK PATCHES OF ROAD, THE 2016 FORESTER DRIVETRAIN WREAKS HAVOC ON THE CONTROL SYSTEMS AND STEERING CAUSING THE VEHICLE TO VIOLENTLY BREAK RIGHT OR LEFT REQUIRING HARD STEERING TO STEER FORWARD. PASSENGERS SUFFER MOTION SICKNESS; IT IS THAT BAD. WHILE OTHER TRAFFIC (E.G., SEMI-TRUCKS, GRAVEL HAULERS, 20+ FOOT TRAILED VEHICLES) CAN PASS THE FORESTER WITH NO PROBLEM AT MUCH HIGHER SPEEDS, THE 2016 FORESTER CANNOT BE DRIVEN OVER 40MPH OR SEVER LOSS OF CONTROL (E.G., EXPRESSWAY); MUCH LIKE LUG NUTS LOOSE ON ONE OR MORE WHEELS. THE 2016 FORESTER IS A DEATH TRAP EVEN AT 40MPH BECAUSE UNKNOWN WHEN IT WILL JUST BREAK TO RIGHT OR LEFT. PUT NEW TIRES ON; SAME PROBLEM (FACTORY SPEC ALIGNMENT OKAY). TOOK TO DEALER, AND REAR WHEELS WERE ADJUSTED WITH IRREGULAR ALIGNMENT TO TRY TO KEEP VEHICLE FROM TRACKING IN A FASHION TO TRY TO PREVENT THE PROBLEM. A LITTLE BETTER WITH IRREGULAR ALIGNMENT BUT NOW 5% TO 10% LOSS MPG AND GREATER TIRE WEAR. I STILL DO NOT TRUST THE VEHICLE. JUST A TERRIBLE RIDE. EVEN ON DRY ROADS, I THOUGHT IT WAS THE WIND; BUT NO WIND; JUST DANGEROUS AND UNACCEPTABLE ENGINEERING BETWEEN STEERING-DRIVETRAIN-WHEELS-VEHICLE SYSTEMS. I HAVE PAID OVER $700 ON THIS PROBLEM PLUS LOSS OF MPG. LOOKING TO TRADE IN BUT I AM NOT COMFORTABLE PASSING ALONG A DEATH TRAP TO SOMEONE ELSE; SO I AM STUCK WITH A $33,000 PIECE OF JUNK.
Service brakes, Feb 9, 2019
BRAKE PEDAL GOES TO FLOOR WHEN STOPPING WITH MAXIMUM LOAD WHEN STOPPING ON STREET OR HIGHWAY.
Steering, Power train, Other or unspecified, Jan 17, 2019
WHILE VEHICLE WAS IN MOTION ON CITY STREETS AND HIGHWAYS THE REAR-END SHIFTS TO THE LEFT WHEN DRIVING OVER A BUMP (DRY OR WET PAVEMENT). IT ALSO SHIFTS TO THE LEFT WHEN DRIVING ON ICE. I KNOW CARS PERFORM POORLY ON ICE, BUT I'VE HAD MANY DRIVING CAREERS AND THIS PROBLEM IS UNIQUE AND NOT NORMAL FOR ANY CAR. ALSO IT HYDROPLANES EASILY. THE REAR TIRES (ESPECIALLY THE RIGHT REAR TIRE) WEAR UNNATURALLY. I HAVE TO REPLACE TIRES APPROXIMATELY EVERY 18000 MILES. THIS IS A MANUAL TRANSMISSION AND I RARELY HIT THE BRAKES. I DON'T ACCELERATE AGGRESSIVELY AND NEVER SLAM ON THE BRAKES. I USUALLY GET 60000+ MILES FROM MY TIRES. THE FRONT TIRES BY COMPARISON LAST 5-10 TIMES LONGER THAN THE REAR TIRES BASED ON THE AMOUNT OF TREAD WEAR AS COMPARED TO THE REAR TIRES OVER THE SAME AMOUNT OF MILES AS I DO ROTATE THEM REGULARLY. THIS CAR MAKES ME FEEL UNSAFE ON ICE AT ANY SPEED AND IS A LITTLE BIT HAIR RAISING JUST ON WET PAVEMENT. WHY IT WOULD SHIFT TO THE LEFT ON THE SMALLEST OF BUMPS AND EVEN ON DRY PAVEMENT (WORSE ON WET PAVEMENT) IS BEYOND ME. RECENTLY THE CONTROL ARMS AND TIE RODS HAD TO BE REPLACED AT 102K MILES. AFTER THAT REPAIR THE CHECK ENGINE LIGHT CAME ON AND AIR SENSORS HAD TO BE REPLACED. THIS CAR SEEMS LIKE A LEMON TO ME. I BOUGHT THIS NEW CAR FIGURING I WOULDN'T HAVE ISSUES I'VE HAD WITH USED CARS. I ENTERED A DATE OF 2016 WHEN THIS HAPPENED SINCE IT HAS BEEN HAPPENING SINCE I BOUGHT THIS CAR ALTHOUGH IT HAPPENS EVERY TIME I'M ON ICE.
Air bags, Jan 8, 2019, crash
TL* THE CONTACT OWNED A 2016 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE HYDROPLANED, STRUCK A WALL, AND WAS STRUCK BY THREE OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED FACE AND MINOR CONTUSIONS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.