2019 Subaru Forester
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 833 owner complaints filed for this model year. This is the highest complaint count among 26 Forester model years with reports.
Of the 2019 reports, 37 involved a crash and 11 involved a fire. 21 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Suspension, rearApr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Campaign 21V263000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, crankcase (pcv)Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
An unexpected loss of power while driving can increase the risk of a crash.
Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Campaign 19V856000 on NHTSA.gov
Steering, electric power assist systemFeb 6, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Campaign 19V065000 on NHTSA.gov
Representative owner complaints: visibility
406 reports, newest first. Show all
Visibility/wiper, Feb 14, 2020
THE WINDSHIELD ON MY VEHICLE CRACKED OVERNIGHT WHILE SITTING PARKED IN MY GARAGE. THE CRACK BEGINS EXACTLY AT THE TOP DEAD CENTER OF THE WINDSHIELD AND EXTENDS STRAIGHT DOWNWARD AND IS APPROXIMATELY 16" LONG AT THIS POINT. THERE ARE NO ROCK CHIPS OR DAMAGE THAT CLEARLY LEAD THO THIS FRACTURE. THE VEHICLE IS ONLY 1 YEAR OLD WITH JUST OVER 10K MILES ON IT. I NOTIFIED MY LOCAL DEALER AND THEY STATED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I HAVE ALSO CONTACTED SUBARU OF AMERICA REGARDING THE ISSUE AND AM AWAITING A RESPONSE.
Visibility/wiper, Feb 10, 2020
I'VE OWNED MY CAR FOR JUST OVER A YEAR AND MY 3RD WINDSHIELD HAS JUST CRACKED. MY FIRST WINDSHIELD CRACKED WHEN A SMALL ROCK HIT THE TOP CORNER OF THE DRIVER SIDE WINDOW AND WITHIN 5 MINUTES IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT HAD TO BE REPLACED AND RECALIBRATED, WHICH I HAD TO PAY A $250 DEDUCTIBLE. MY SECOND WINDSHIELD EXPERIENCED A CRACKED A FEW MONTHS AFTER BEING REPLACED AND NOTHING HIT IT THAT I'M AWARE OF. THE CRACK STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD, JUST UNDER THE WINDSHIELD WIPERS AND BY THE MIDDLE OF THE DAY IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT TOO HAD TO BE REPLACED AND RECALIBRATED FOR ANOTHER $250. SAFELIGHT ASSURED ME THAT THIS 2ND WINDSHIELD WOULD BE STRONGER THAN THE FIRST. TODAY, WHEN I GOT IN MY CAR AFTER WORK, I FOUND ANOTHER CRACK IN THE BOTTOM CENTER OF THE WINDSHIELD AND IT WASN'T THERE THIS MORNING AND NOTHING HIT IT. IT'S ABOUT 6' IN LENGTH AND WILL PROBABLY SPREAD TONIGHT. THEN TO TOP THAT OFF, ON MY DRIVE HOME, DRIVING 35 MPH, A SMALL ROCK WAS KICKED UP FROM THE CAR IN FRONT OF ME AND HAS NOW PUT A CRACK IN THE CENTER OF THE PASSENGER SIDE OF THE WINDSHIELD. I'VE NEVER IN MY LIFE EXPERIENCED SUCH A POORLY CONSTRUCTED WINDSHIELD THAT CRACKS SO EASILY. I'M FED UP WITH THIS
Visibility/wiper, Feb 10, 2020
I WENT TO MY STATIONARY VEHICLE IN A.M.AND NOTICED THE WINDSHIELD HAD A LONG CRACK WITH NO APPARENT REASON. NO NICKS OR OTHER DAMAGE NOTED THAT COULD CAUSE THIS TO HAPPEN. I DIDN'T EVEN MAKE THE FIRST PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED. AFTER CALLING NUMEROUS AFTERMARKET WINDSHIELD COMPANIES THE ONLY WINDSHIELD YOU CAN GET IS THE OEM IF YOU WANT THE EYESIGHT CAMERAS TO WORK AND YOU MUST HAVE THE EYESIGHT CAMERA RECALIBRATE BY THE DEALERSHIP. AFTER READING ALL THESE WINDSHIELD COMPLAINTS I WONDER HOW MANY SIMILAR WINDSHIELD ISSUES HAVE OCCURRED THAT HAVE NOT BEEN REPORTED ON NHTSA? JUST GOOGLE 2019 SUBARU FORESTER DEFECTIVE WINDSHIELD. THIS ISSUE IS TO WIDE SPREAD.
Other or unspecified, Visibility/wiper, Feb 10, 2020
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Visibility/wiper, Feb 9, 2020
I BOUGHT A 2019 FORRESTER SUBARU AND EXPERIENCED A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I NOTICED THE CRACK AS I WAS DRIVING IT HOME THE DAY I BOUGHT IT. I HAVE READ THAT MANY OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCED CRACKS ON THEIR WINDSHIELDS FOR NO APPARENT REASON. SUBARU FORESTER USES SPECIAL GLASS TO ENSURE THE CAMERAS INSIDE THE VEHICLE WORK SO PERHAPS THE GLASS IS DEFECTIVE. SUBARU HAS HAD ISSUES WITH THEIR WINDSHIELD IN THE PAST WITH OLDER MODELS.
Visibility/wiper, Feb 9, 2020
PARKED MY VEHICLE IN MY DRIVEWAY WITH NO OVERHEAD COVER AFTER I RETURNED HOME FROM WORK AT APPROXIMATELY 1430 HOURS ON 2/7/20. THE AMBIENT TEMPERATURE AT THIS TIME WAS APPROXIMATELY 25 DEGREES FAHRENHEIT. THE VEHICLES WINDSHIELD DID NOT HAVE A CRACK AT THIS TIME. NOTHING HIT MY WINDSHIELD ON MY WAY HOME FROM WORK. I STARTED MY VEHICLE WITH MY REMOTE START LEAVING MY RESIDENCE AT APPROXIMATELY 1800 HOURS ON THE SAME DATE. AS I SAT IN THE OPERATORS SEAT OF MY VEHICLE APPROXIMATELY 1 MINUTE AFTER I INITIATED THE REMOTE START, I OBSERVED A LARGE CRACK IN MY WINDSHIELD. THE CRACK STARTS BELOW MY WINDSHIELD WIPER UNDER THE PLASTIC PIECE WHERE THE EDGE OF THE WINDSHIELD GLASS IS COVERED. UPON CLOSER INSPECTION FROM OUTSIDE OF THE VEHICLE I DISCOVERED ZERO EVIDENCE TO SUPPORT AN OBJECT HAD STRUCK MY VEHICLES WINDSHIELD. THE CRACK APPEARS TO HAVE SPONTANEOUSLY OCCURRED. I PERFORMED SOME RESEARCH ONLINE AND DISCOVERED SPONTANEOUS WINDSHIELD CRACKS ON MY PARTICULAR VEHICLE IS A KNOWN ISSUE DUE TO SUBPAR DEFECTIVE GLASS AND THAT CRACKS ARE CAUSED BY THE HEAT FROM THE WINDSHIELD WIPER HEATER USED IN COMBINATION WITH THE WINDSHIELD DEFROSTER. WHICH IS THE EXACT CIRCUMSTANCE MY WINDSHIELD CRACKED IN. RESEARCH ALSO ADVISED THAT THIS A KNOWN ISSUE THAT HAS NOT BEEN ADDRESSED BY SUBARU NOR DO THEY COVER REPAIR/REPLACEMENT COSTS. WINDSHIELD REPAIR/REPLACEMENT IS VERY EXPENSIVE BECAUSE OF THE SPECIAL OEM SUBARU GLASS THAT IS REQUIRED IN ORDER FOR THE SUBARU EYESIGHT SENSORS TO FUNCTION PROPERLY WHICH MY VEHICLE IS EQUIPPED WITH. SUBARU ALSO REFUSES TO COVER THE COSTLY RECALIBRATION OF THE SUBARU EYESIGHT SENSORS WHICH IS REQUIRED WHEN THE WINDSHIELD IS REPLACED. RECALIBRATION ALONE COSTS APPROXIMATELY $1000-$2000 USD IN ADDITION TO THE COST OF THE WINDSHIELD AND WINDSHIELD INSTALLATION. I SHOULD NOT HAVE TO PAY THOUSANDS OF DOLLARS FOR A MANUFACTURING DEFECT THAT SUBARU APPEARS TO IGNORE
Visibility/wiper, Feb 7, 2020
BOUGHT THE CAR ON FEB-2019. PARKED THE VEHICLE ON THE STREET 12/27/2019 NIGHT, NEXT DAY MORNING THE VEHICLE WINDOWSHIELD GET 8 INCHES CRACK. CHECK AROUND THE VEHICLE, DID NOT FIND ANYTHING ON THE VEHICLE & NO SCRATCH ON THE CAR BODY. FIXED IT SAME DAY, 4 WEEKS LATER, THE CRACK GET ANOTHER 7 INCHES LONGER. COMPLAINED IT TO THE DEALER & GET TOLD: I AM NOT THE ONLY ONE HAD THE ISSUE, IT IS NOT COVERED BY WARRANTY, INSURENCE SHOULD COVER IT.
Visibility/wiper, Feb 3, 2020
WINDSHIELD SUDDENLY CRACKED. NO VISIBLE AREA THAT WOULD INDICATE IT WAS THE RESULT OF A ROCK AND THE CRACK FORMING FROM THE INITIAL IMPACT. UNCERTAIN OF CAUSE. CRACK IS ROUGHLY 14-16 INCHES FROM THE TOP OF THE PASSENGER SIDE DOWN TO JUST UNDER THE REAR-VIEW MIRROR IN A HOOK LIKE FASHION. CRACK WAS INITIALLY DISCOVERED ON A STATIONARY VEHICLE, PARKED IN A RESTAURANT PARKING LOT. THE CRACK WAS NOT OBSERVED PRIOR TO GETTING INTO THE VEHICLE.
Visibility/wiper, Feb 3, 2020
I TOOK MY FORESTER 2019 UP TO BIG BEAR MOUNTAIN. MY VEHICLE WAS PARKED OUTSIDE OF THE CABIN. IN THE MORNING DUE TO COLD WEATHER THE WINDSHIELD HAD ICE AND SNOW, WHEN I TURNED ON THE HEATER IN DEFROST MODE A BIG CRACKED APPEARED ON THE WINDSHIELD.
Visibility/wiper, Feb 1, 2020
ON OCTOBER 15, 2019 MY HUSBAND, I AND OUR GRANDSON WERE DRIVING ON A TOWN STREET AND THE REAR PASSENGER WINDOW GLASS ON THE RIGHT SIDE BROKE AND SHATTERED AND GLASS FLEW ALL OVER THE CAR. THERE WAS A LANDSCAPER ON A LAWN FACING AWAY FROM THE ROAD BUT NO ROCK OR ANYTHING CAME AT THE WINDOW. ON DECEMBER 11, 2019 A TRUCK DROVE BY OUR CAR PARKED IN FRONT OF OUR HOUSE ON A SIDE STREET AND THIS TIME THE REAR PASSENGER WINDOW ON THE LEFT SIDE BROKE AND THE GLASS SHATTERED ALL OVER THE CAR. BOTH OF THESE INCIDENTS SEEMED TO HAPPEN FROM THE FORCE OF THE AIR/WIND PRESSURE. WE BELIEVE THAT THERE IS A DEFECT IN THESE WINDOWS AS THEY SHOULD NOT SHATTER OUT OF NOWHERE LIKE THIS. WE CONTACTED DONALDSONS SUBARU IN SAYVILLE, NY AND WERE TOLD THE REPAIRS ARE NOT COVERED UNDER THE WARRANTY. WE EXPLAINED THAT NOTHING CAUSED THESE WINDOWS TO SHATTER, SO WE SHOULD NOT BE HELD RESPONSIBLE. WE ALSO CALLED THE SUBARU CORPORATE OFFICE AND WERE TOLD IT IS 'ENVIRONMENTAL' SO THEY ARE NOT RESPONSIBLE. WE HAVE NOTICED ONLINE THAT MANY OTHER PEOPLE WITH SUBARU VEHICLES ALSO COMPLAINED OF THIS SAME THING HAPPENING. THIS IS DANGEROUS ESPECIALLY AS WE DRIVE WITH OUR GRANDSON IN THE BACK SEAT. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT SUBARU SHOULD ADDRESS AND BE HELD RESPONSIBLE FOR. WE HAD THE FIRST WINDOW REPAIRED ON JANUARY 20, 2019 AT THE COST TO US OF $550 DOLLARS. ON FEBRUARY 4, 2019 WE ARE HAVING THE SECOND WINDOW REPAIRED AT THE SAME COST. EVEN IF NOTHING CAN BE DONE AT THIS POINT IN REGARD TO THIS WE WANT IT ON RECORD IN CASE IT HAPPENS AGAIN OR IF IT HAPPENS TO OTHERS AND A PATTERN IS NOTED.
Visibility/wiper, Jan 26, 2020
FIRST WINDSHIELD REPLACEMENT OCCURRED 3 MONTHS AFTER PURCHASE DUE TO A SMALL ROCK CHIP, NOW 8"-LONG CRACK HAS SPONTANEOUSLY APPEARED WITH NO KNOWN CAUSE 9 MONTHS LATER.
Visibility/wiper, Jan 26, 2020
THE WINDSHIELD DEVELOPED A FOOT-LONG, SNAKING CRACK ON THE PASSENGER SIDE BOTTOM SPONTANEOUSLY ONE NIGHT WHILE PARKED IN A COVERED CARPORT. NO INCLEMENT WEATHER THAT NIGHT, AND NOTHING ELSE THAT COULD HAVE CAUSED THE DAMAGE.
Visibility/wiper, Jan 25, 2020
I WAS PARKED ON A PUBLIC STREET FOR 15' AND FOUND 6 INCH CRACK IN MY WINDSHIELD. I WAS NOT PARKED UNDER ANY TREES AND THE WEATHER WAS CLEAR. THE CRACK STARTED UNDER THE DRIVER SIDE WINDSHIELD WIPER.
Visibility/wiper, Jan 17, 2020
GOT IN MY CAR, AND NOTICED A GIANT CRACK GOING UP FROM BOTTOM OF DRIVER'S SIDE WINDSHIELD TO MIDDLE. ONCE LOOKING THERE IS A SMALL CHIP AT BASE OF WINDSHIELD
Visibility/wiper, Jan 16, 2020
WINDSHIELD CRACKED DURING DAY WHILE SITTING IN PARKING LOT AT MY OFFICE. NO H/O INJURY OR ROCK HITTING WINDSHIELD.
Visibility/wiper, Jan 8, 2020
ONE MORNING I WENT OUT TO START MY CAR AND NOTICED TO LARGE PARALLEL CRACKS VERTICAL CRACKS ABOUT A FOOT APART IN THE WINDSHIELD ON THE DRIVER'S SIDE. ONE CRACK RUN STARTS AT THE TOP OF THE WINDSHIELD AND RUNS ABOUT 12 INCHES. THE OTHER CRACK STARTS AT THE BOTTOM AND RUNS ABOUT 18 INCHES. THE CRACKS CAN BE FELT TO THE TOUCH FROM THE OUTSIDE OF THE WINDSHIELD. TO THE BEST OF MY KNOWLEDGE, THERE HAVE BEEN NO INCIDENTS WHILE DRIVING THE CAR THAT WOULD LEAD TO THE CRACKS SPONTANEOUSLY APPEARING. SHORTLY AFTER FINDING THE CRACKS IN THE WINDSHIELD, SMALL HORIZONTAL CRACKS BEGAN DEVELOPING IN THE PASSENGER SIDE FRONT WINDOW. MY SUBARU DEALERSHIP ACKNOWLEDGED THAT ODD BEHAVIOR AND APPEARANCE OF THE CRACKS AND WAS NOT SURE WHAT COULD CAUSE SUCH BEHAVIOR, BUT WOULD NOT CLAIM THAT THERE WAS A MANUFACTURER'S DEFECT. A QUICK GOOGLE SEARCH REVEALED THAT MANY OTHER SUBARU FORESTER OWNERS HAVE EXPERIENCED SIMILAR CRACKING IN THE WINDSHIELD.
Exterior lighting, Electronic stability control (ESC), Visibility/wiper, Jan 8, 2020
1. WHILE THE CAR IS IN MOTION (AND UNDER NORMAL DRIVING CONDITIONS) ON HIGHWAYS, MY FRONT WINDSHIELD HAS CRACKED 4X SINCE TAKING DELIVERY OF NEW VEHICLE AT THE END OF JULY 2019. ONCE THE FRONT WINDSHIELD CRACKS, IT CONTINUES TO SPREAD. DURING THE PROCESS OF PAYING FOR THE VEHICLE, I WAS ENCOURAGED AT EVERY STEP TO PURCHASING ADDITIONAL WINDSHIELD COVERAGE TO COVER THE COST OF REPLACING THE FRONT WINDSHIELD IN CASE IT NEEDED TO BE REPLACED DUE TO THE EYESIGHT CAMERA SYSTEM. THE WINDSHIELD HAS CRACKED ON THE INTERSTATE, A STATE TOLLWAY, AND A HIGHWAY. 2. THE BLUE TEMPERATURE LIGHT TURNS ON FOR FIVE MINUTES OR MORE WHEN STARTING THE VEHICLE. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY DISMISS ME SAYING THAT THIS IS A NORMAL CONDITION OF THE CAR (WHICH WAS NOT MENTIONED DURING THE SALES PROCESS) AND TO JUST WAIT UNTIL THE BLUE TEMPERATURE LIGHT GOES OUT BEFORE DRIVING THE CAR. WHEN TAKING THE CAR BACK TO THE DEALERSHIP FOR THE REPLACEMENT OF THE FRONT WINDSHIELD FOR 4TH TIME, THEY FINALLY LISTENED TO ME AND ADDED CHECKING THE COOLANT TO THE LIST BUT IT HAS BEEN A FIGHT TO HAVE THIS LOOKED AT. 3. WHILE THE CAR WAS IN MOTION AND WITH NO OTHER CARS IN FRONT OF ME, TO THE SIDE OR BEHIND ME, THE CAR PRE-COLLISION SYSTEM ACTIVATED AND BRAKED THE CAR ON ITS OWN. THERE WAS NO PRE-WARNING THAT THE CAR WAS GOING TO BRAKE. 4. THE CAR AUTO LIGHT ON AND OFF FUNCTION DOES NOT FULLY TURN ON THE CAR LIGHTS AT NIGHT. 5. WHILE THE CAR IS IN MOTION AND BACKING OUT OF A PARKING SPACE, I HEAR A BIG KA-THUNK SOUND FROM THE FRONT LEFT OF THE CAR. IT DOESN'T MATTER WHICH WAY THE STEERING IS BEING TURNED. ORDERED THE CAR IN JUNE 2019, WAS TOLD THAT THE CAR WOULDN'T BE READY UNTIL MID-AUG. DUE TO THE FACTORY SHUTTING DOWN FOR A TWO WEEK HOLIDAY IN JAPAN, RECEIVED NOTICE FROM THE DEALERSHIP THAT THE CAR HAD BEEN DELIVERED MUCH EARLIER THAN EXPECTED IN JULY.
Visibility/wiper, Jan 5, 2020
A SMALL CHIP IN THE WINDSHIELD TOWARDS THE CENTER. THIS HAS PROBABLY NOT HAPPENED DURING DRIVING AND THE CHIP WAS CONFIRMED DURING THE FIRSTS ERVICE.
Visibility/wiper, Dec 29, 2019
WAS DRIVING ON A US HWY WHEN ALL IF A SUDDEN I HEARD A LOUD SNAP. I WAS PASSING A SEMI AT THE TIME SO THOUGHT THE SOUND MIGHT HAVE COME FROM THE SEMI THROWING ROCKS. AT THAT TIME THERE WAS NO EVIDENCE OF A CHIP OR CRACK ON THE WINDSHIELD. THE NEXT MORNING THE WINDSHIELD WAS CRACKED FROM THE FAR RIGHT SIDE ACROSS THE DRIVER'S LINE IF VIEW.
Visibility/wiper, Dec 26, 2019
CRACKED WINDSHIELD THAT I HAD A FIX DONE BUT CRACK SEEMS TO BE GETTING WORSE.
Visibility/wiper, Dec 26, 2019
ON 10/23/19, I NOTICED A CRACK IN THE WINDSHIELD OF MY 2019 SUBARU FORESTER. I HAD NOT SEEN OR HEARD ANYTHING HIT THE WINDSHIELD PRIOR TO SEEING THE CRACK. I TOOK THE SUBARU FORESTER TO THE DEALERSHIP FROM WHERE I BOUGHT IT AND WAS INFORMED THAT WINDSHIELD REPLACEMENT WAS NOT COVERED BY MY WARRANTY. I THEN PAID SAFELITE $772.10 ON 10/25/19 TO REPLACE THE WINDSHIELD.
Visibility/wiper, Dec 24, 2019
DEFECTED WINDSHIELD, WINDSHIELD CRACKED. WAS DRIVING ON THE FREEWAY ATTACHED PHOTOS ARE THE SAME TODAY AS THE DAY IT HAPPEN.
Visibility/wiper, Dec 24, 2019
VERY SMALL ROCK HIT WINDSHIELD WHILE ON HIGHWAY, CAUSING TINY CHIP NEAR THE DRIVER'S A PILLAR. WITHIN 24 HOURS THE WINDOW HAD CRACKED ACROSS THE LENGTH OF THE WINDSHIELD, NECESSITATING REPLACEMENT. I HAVE A PHOTO. I BELIEVE THE RESULTING DESTRUCTION OF THE ENTIRE WINDSHIELD DUE TO A VERY SMALL CHIP IS PREPOSTEROUS AND SHOULD NOT HAVE OCCURRED.
Visibility/wiper, Dec 24, 2019
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING 40 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND COMING FROM THE DRIVER'S SIDE WINDOW. THE CONTACT PULLED OVER AND FELT SOME ROUGH SPOTS THAT WERE CRACKS ON THE GLASS. THE CONTACT CALLED KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) AND WAS INFORMED TO CALL HER INSURANCE COMPANY BECAUSE THEY COULD NOT ASSIST. THE CONTACT SCHEDULED AN APPOINTMENT WITH A WINDOW REPAIR COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,731.
Visibility/wiper, Dec 24, 2019
NOTICED A HALF INCH CRACK ON FAR PASSENGER SIDE OF WINDSHIELD. NO IDEA HOW IT HAPPENED. NO MEMORY OF A STONE HITTING THE CAR. REPAIRED AT SAFELITE. TOLD LIKELY WILL NEED REPLACEMENT DUE TO LOCATION OF CRACK (CLOSE TO FRAME) TOLD TO MONITOR. SINCE THEN MULTIPLE CHIPS/NICKS TO WINDSHIELD. AGAIN, NO ROCKS/STONES. JUST TINY NICKS IN GLASS THAT ARE SOMETIMES VISIBLE AND SOMETIMES NOT. CONCERNED OVER LONGEVITY OVER WINDSHIELD. 11 YEAR OLD CAR WINDSHIELD IN BETTER SHAPE.