2000 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 207 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Outback model years with reports.
Of the 2000 reports, 17 involved a crash and 5 involved a fire. 7 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 29, 2013
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Campaign 13E065000 on NHTSA.gov
Suspension, rearApr 22, 2003
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Campaign 03V153000 on NHTSA.gov
Representative owner complaints: power train
42 reports, newest first. Show all
Power train, Jun 7, 2004
THERE CURRENTLY HAS BEEN SEVERAL TECHNICAL SERVICE BULLETINS REGARDING 2000-2002 MANUAL TRANSMISSION SUBARU OUTBACKS. THESE BULLETINS REFER TO A DEFECT IN THE CLUTCH THAT CAUSES A PREMATURE WEAR OF THE CLUTCH AND YOKE DUE TO AN IMBALANCE IN CAUSING THE CAR TO "JUDDER" OR SHUDDER WHEN ENGAGING INTO GEARS. I HAVE HAD AN INDEPENDENT MECHANIC, GLEN OWNER OF OAKLAND AUTO WORKS STATE THAT HE COULD NOT WARRANTY THE REPAIR OF CLUTCH BECAUSE THE RECOMMENDED REPAIR BY SUBARU DOES NOT RELIABLY FIX THE PROBLEM AND MANY PEOPLE END UP HAVING TO HAVE THE CLUTCH REPLACED NUMEROUS TIMES IN A SHORT TIME SPAN. SUBARU IS AWARE OF THIS PROBLEM BECAUSE THEY HAVE CHANGED THE CLUTCH KIT SEVERAL TIMES AND THE METHOD OF REPAIR TO ADDRESS THE PROBLEM YET HAVE FAILED TO PERFORM A RECALL. I AM CURRENTLY UNSURE ON HOW TO PROCEED IN THE REPAIR OF MY VEHICLE AS THE REPAIR COST IS $1350.00 AND IF THE UNIT FAILS OUTSIDE OF WARRANTY I MAY BE SUBJECT HAVING TO PAY THIS AMOUNT AGAIN. SOME OTHER PROBLEMS WHICH ERRUPT FROM THIS DEFECT INCLUDE THE CLUTCH CATCHING FIRE. THE CLUTCH PEDAL STICKING AND NOT RELEASING DUE TO THE YOKE BEING WORN FOR THE CLUTCH "JUDDER". LAST, PREMATURE OF THE CLUTCH WITH ONLY HAVING A LIFESPAN OF 30,000 MILES OR LESS. *AK
Engine and engine cooling, Power train, Mar 16, 2004
PURCHASED CAR WITH 78K ON IT. PRIOR IT DRIVING FROM COLORADO TO WISCONSIN, HAD IT LOOKED OVER. REPLACED LEAKING WATER PUMP, TIMING BELT, AND LEAKING FWD DRIVE SHAFT SEAL. WITHIN A WEEK OF GETTING TO WISCONSIN, RADIATOR AND DRIVER SIDE HEAD GASKET FOUND TO BE LEAKING. HEAD GASKETS ARE BIG ON SUBARU WEB SIGHTS. SOA RECOMMENDS A "CONDITIONER" TO PUT IN THE RADIATOR, BUT IT WAS NOT AVAILABLE YET. PARTS GUY SAID PROBLEM WAS THAT OWNERS ARE NOT ALLOWING CAR TO WARM UP IN COLD ENVIRONMENTS. *JB
Power train, Dec 12, 2003
CLUTCH SHUDDERS & REQUIRED REPLACEMENT. HINDSIGHT BEING 20/20, I REALIZE THE CLUTCH APPEARS TO HAVE BEEN DEFECTIVE FROM DATE OF DELIVERY. MY OWN REVIEW OF AUTOMOTIVE WEBSITES INDICATES THAT OTHERS HAVE EITHER HEARD OF OR HAVE HAD THIS PROBLEM AND SUBARU OF AMERICA HAS BEEN OF NO ASSISTANCE. I HAVE HAD NUMEROUS DISCUSSION IN THE LAST FEW MONTHS WITH SOA ABOUT THIS AND THEY REFUSE TO ACKNOWLDGE THEY HAVE A PROBLEM. *AK
Power train, Dec 4, 2003
AUTOMOBILE PERFORMANCE/MAINTENANCE. *NLM
Power train, Equipment, Oct 27, 2003
PREMATURE CLUTCH FAILURE ON SUBARU OUTBACK WAGON 2000. ORIGINAL CLUTCH REPLACED AT 7500 MILES AND FOUND TO HAVE A MANUFACTURERS DEFECT, BENT FORKS.EW CLUTCH PLACED IN CAR. SHORTLY AFTER, SMELL OF BURNING, ESP. WHEN BACKING UP OR IN COLD WEATHER, WHICH LASTED FOR 1 MONTH. CLUTCH THEN FAILED PREMATURELY AFTER 40,000 MILES. MY HYPOTHESIS IS THAT THE CLUTCH LOST A SUBSTANTIAL AMOUNT OF ITS LINING AND LIFE SPAN WHEN BURNING UP IN THE FIRST MONTH OF USE. NUMEROUS POSTING ON EDMUNDS.COM REGARDING PREMATURE CLUTCH FAILURE, BURNING SMELL, AND CLUTCH SHUDDER IN SUBARU OUTBACKS. MY EXPERIENCE, AND THE EXPERIENCE OF OTHER OWNERS, SUGGESTS THAT THERE IS A GENERAL DEFECT PRESENT IN SUBARU CLUTCHES FROM 2000-2002. LEASE INVESTIGATE THIS DEFECT AND CONSIDER A RECALL.*AK
Power train, Oct 1, 2003
THE VEHICLE EXPERIENCED A DELAYED RESPONSE WHEN CHANGING FROM ONE GEAR INTO ANOTHER. THE VEHICLE WAS STOPPED ON A STEEP SLOPE AND PUT INTO REVERSE. THE DRIVER TOOK HIS FOOT OFF THE BRAKE AND ONTO THE ACCELERATOR THEN THE VEHICLE ROLLED FORWARD. THE CONSUMER BELIEVES THIS PROBLEM IS CALLED SHIFT LAG. *AK *NLM
Power train, Sep 21, 2003
WE EXPERIENCED PROBLEMS WITH OUR 2000 SUBARU LEGACY OUTBACK AS SIMILARLY REPORTED IN COMPLAINT # 766462 (TRANSMISSION LEAKING FLUID, SMOKING, FAILURE). SUBARU DEALER REFUSED TO PROVIDE WARRANTY SERVICE FOR THE TRANSMISSION WORK (2 INCIDENTS BETWEEN AUG 2002 AND MAY 2003), AND ONLY A LETTER BY US IN JUNE 2003 (NOTING PREVIOUS REPORTS IN NHTSA WEBSITE & ELSEWHERE) FINALLY CONVINCED SUBARU USA HEADQUARTERS TO INVESTIGATE THE PROBLEM FURTHER. THE FIX SUBARU PERFORMED WAS REPLACEMENT OF A SEAL BETWEEN THE TRANSMISSION AND DIFFERENTIAL HOUSING, WHICH SEEMS TO LARGELY RESOLVE THE PROBLEM (ALTHOUGH A SLIGHT SMOKE ODOR STILL OCCURS WHEN DRIVING AT HIGH SPEEDS). SUBARU USA ALSO REFUNDED ALL OUR PREVIOUS CHARGES BY THE DEALER FOR PRIOR UNSUCCESSFUL REPAIRS (WHICH SHOULD HAVE BEEN FREE UNDER THE WARRANTY). THERE APPEARS TO BE AN INHERENT DEFECT IN THIS TRANSMISSION (4EAT MODEL) UNDER HIGH HEAT CONDITIONS, WHICH HAS A LONG HISTORICAL TRACK RECORD IN THIS REGARD. IN ONE INCIDENCE, WE ALMOST INCURRED A SEVERE FIRE ON THE ROAD AND THIS COULD BE A POTENTIALLY FATAL HAZARD. NHTSA SHOULD EXAMINE THIS PROBLEM CLOSELY WITH SUBARU.*JB
Power train, Apr 13, 2003
"FUZZY LOGIC" TRANSMISSION CONTROLLER IS DANGEROUSLY SLOW, INCONSISTENT, AND UNPREDICTABLE. SCANNING 19 INPUTS IS EXCESSIVE OVER-KILL AND REMOVES MUCH OF DRIVER'S CONTROL AND PEACE OF MIND. *NLM
Power train, Mar 23, 2003, fire
CLUTCH AND FLYWHEEL CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. CAR HAS 36000 MILES ON IT AND IS SERVICED BY THE DEALER REGULARLY. DEALER CHARGED ME $1200 TO REPLACE THE CLUTCH AND SAID THAT IT WAS MY FAULT, THAT I MUST "RIFE THE CLUTCH" OR HABITUALLY OVERLOAD THE VEHICLE, NEITHER OF WHICH IS TRUE. I SUSPECT THE CLUTCH WAS FLAWED TO BEGIN WITH. *JB
Power train, Feb 24, 2003
THE TRANSMISSION FAILED, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE, THE TRANSMISSION WAS REPLACED 3 TIMES.*JB
Power train, Jan 22, 2003
TRANSMISSION FAILURE
Engine and engine cooling, Power train, Jul 6, 2002
SEVERAL WEEKS AGO THE DEALER REPLACED THE FIRST GEAR OF THE MANUAL TRANSMISSION BECAUSE IT REPEATEDLY CAME OUT OF GEAR WHEN GOING DOWN STEEP INCLINES, SUCH AS IN A PARKING GARAGE. AFTER THE WORK WAS COMPLETED, THE CAR EMITTED A VERY STRONG SMELL. I HAVE TAKEN THE CAR BACK TO THE DEALER FOUR TIMES. THE LAST TIME THE DEALER SAID THE SEALS ON THE TRANSMISSION WERE LEAKING AND REPLACED. IT IS APPARENT THAT A PETROLEUM PRODUCT IS LEAKING ONTO THE EXHAUST SYSTEM AND BURNING AND THE SMELL ENTERS THE VENTILATION SYSTEM WHILE THE CAR IS STATIONARY. DEALER SAYS I NEED TO KEEP A/C ON AND THE RECYCLE AIR BUTTON PUSHED. ISSUES UNRESOLVED.*AK
Power train, Jun 14, 2002
WHILE DRIVING VEHICLE FLIPPED INTO NEUTRAL FROM FIFTH SPEED DUE TO A LOST BOLT.*AK
Engine and engine cooling, Power train, Apr 16, 2002
THERE IS SLIPPAGE IN TRANSMISSION. WHEN DRIVING, IT CAN HAPPEN AT ANY SPEED, AND WILL HAPPEN MORE OFTEN IN STOP AND GO TRAFFIC. CONTACTED DEALER. *AK CONSUMER STATES THAT OIL LIGHT AND CHECK ENGINE LIGHT COME ON TOGETHER AND THEN THE POWER GOES OUT, THIS HAS OCCURRED WHEN STOPPING AND MOVING , THE PROBLEM IS STILL ON GOING. DEALER CLAIMS THAT THE ONBOARD COMPUTER SHOWS THAT A PROBLEM EXISTS BUT THEY CAN?T IDENTIFY THE CAUSE UNLESS IT HAPPENS IN THEIR PRESENCE. *YD
Power train, Apr 2, 2002
THE CLUTCH SYSTEM APPEARS TO BE UNABLE TO HANDLE SAN FRANCISCO (EXTREME) DRIVING CONDITIONS. I KNOW OF 4 OTHER PEOPLE WHOSE CLUTCHES HAVE ALL FAILED AT 13,500 MILES OR LESS. WE ARE ALL EXPERIENCED CLUTCH DRIVERS IN SAN FRANCISCO. OTHER CARS DON'T HAVE THIS PROBLEM. WHILE I WAS TOLD BY THE DEALER MECHANIC THAT THERE WAS NOTHING WRONG OTHER THAN THAT I BURNED OUT THE CLUTCH, MY FRIEND WAS TOLD A MONTH LATER THAT THE CLUTCH NEEDS TO BE READJUSTED MORE FREQUENTLY IN S.F. - EVERY 7.5 MONTHS. THIS IMPLIES TO ME THAT SOMEONE HAS LOOKED INTO THIS AND DETERMINED THAT THE CLUTCH SYSTEM IS PROBLEMATIC. MY CLUTCH NEEDED TO BE FIXED AN ADDITIONAL 3 TIMES BEFORE IT WAS WORKING CORRECTLY. HOWEVER, I DO NOT WANT A CAR THAT WILL NEED A NEW CLUTCH EVERY 2 YEARS, OR THAT NEEDS TO BE BROUGHT IN FOR A CLUTCH ADJUSTMENT EVERY 7.5 MONTHS. I THINK THIS VEHICLE SHOULD BE RECALLED FOR DRIVERS IN S.F. OR SIMILAR EXTREME ENVIRONMENTS AND REPLACED WITH A CAR THAT CAN HANDLE NORMAL DRIVING.*AK
Power train, Sep 26, 2001
THIS IS THE 2ND CLUTCH ON THE VEHICLE. CAR STILL UNDER WARRANTY, DEALER WILL NOT ADMIT PROBLEM!!*AK
Power train, Nov 29, 2000
TRANSMISSION COMPUTER FAILED, CAUSING VEHICLE TO LOSE CONTROL AND JOLT ONTO THE ONCOMING LANE, LUCKILY THERE WAS NO ONCOMING TRAFFIC AND NO ACCIDENT. *SLC