2000 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 207 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Outback model years with reports.
Of the 2000 reports, 17 involved a crash and 5 involved a fire. 7 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 29, 2013
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Campaign 13E065000 on NHTSA.gov
Suspension, rearApr 22, 2003
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Campaign 03V153000 on NHTSA.gov
Representative owner complaints
207 reports, newest first.
Fuel system, Gasoline, Mar 15, 2010
FUEL LEAK SOMEWHERE IN ENGINE COMPARTMENT; GASOLINE ODOR WENT INTO PASSENGER COMPARTMENT. WORSE IN VERY COLD OR VERY HOT WEATHER. IT'S BEEN LIKE THIS FOR 3 OR 4 YEARS. MY MECHANIC SAID IT WOULD COST $200 TO TRY TO FIND THE LEAKS -- MAYBE SOME HOSE CLAMPS NEAR THE FUEL INJECTORS ARE THE CULPRIT, BUT ARE HARD TO GET TO WITHOUT TAKING APART SOME OF THE ENGINE? I'VE SEEN MANY SIMILAR COMPLAINTS ON VARIOUS ONLINE BULLETIN BOARDS. I SUPPOSE NHTSA WON'T FORCE SUBARU TO ISSUE A RECALL UNTIL SOME LARGE NUMBER OF DRIVERS/PASSENGERS DIE FROM AN ENGINE FIRE THAT STARTS FROM THIS TYPE OF LEAKING. MOST RECENT INCIDENT: LATE JANUARY, 2010. *TR
Fuel system, Gasoline, Feb 14, 2010
A VERY BAD FUEL SMELL INSIDE CABIN WHEN IT'S COLD OUTSIDE AND THE VEHICLE IS WARMING UP AND THE VENT IS RUNNING. FUEL LEAK UP BY FUEL FILTER AREA. CHECKED ALL HOSES AND CLAMPS NO LEAKS. DEALER CHECKED IT OUT AND COULDN'T FIND A LEAK OR PROBLEM. AFRAID THIS MAY START A ENGINE FIRE SOMETIME. *TR
Power train, Mar 16, 2009
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHILE SHIFTING FROM PARK INTO DRIVE, THE VEHICLE TAKES 15-20 SECONDS FOR THE GEARS TO SHIFT. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT HAS NOT ISSUED A SAFETY RECALL. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 30,000.
Engine and engine cooling, Mar 15, 2009
MY 2000 SUBARU OUTBACK WAGON, WITH 120,000 MILES HAS AN OCCASIONAL STRONG GASOLINE SMELL THAT ENTERS INTO THE PASSENGER COMPARTMENT, WHEN DRIVING AND WHEN STOPPING AND TURNING OFF THE IGNITION AFTER A TRIP. IT OCCURS MOST OFTEN ON COLD WINTER DAYS. IT HAS BEEN HAPPENING FOR THE PAST 2 WINTERS. I WAS TOLD BY MY MECHANIC THAT IT'S A COMMON PROBLEM WITH LEAKING GASOLINE AT THE CLAMPS ON THE HOSES THAT LEAD TO THE FUEL INJECTORS. THESE ARE HARD TO GET TO, AND WOULD COST ME $200 IN LABOR FOR HIM TO FIX. MIGHT THIS START AN ENGINE FIRE? I HAVE READ MANY SIMILAR COMPLAINTS ON AUTO DISCUSSION BOARDS ON VARIOUS WEBSITES, SO I KNOW THIS IS A FREQUENT PROBLEM. I THINK THIS IS A DESIGN DEFECT, AND SHOULD REQUIRE AT LEAST A TECHNICAL BULLETIN, IF NOT A FULL RECALL. *TR
Power train, Mar 2, 2009
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. WHEN THE CONTACT STARTS THE VEHICLE AND ATTEMPTS TO CHANGE GEARS, THE VEHICLE JERKS VERY STRONGLY. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. THE TRANSMISSION FLUID WAS CHANGED, BUT THE FAILURE PERSISTED. THE DEALER RECOMMENDED THAT THE TRANSMISSION BE REBUILT. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 93,000. UPDATED 4/23/09 *CN UPDATED 04/27/09*JB
Engine and engine cooling, Jan 14, 2009
I ALSO HAVE NOTICED THE SMELL OF GASOLINE COMING OUT FROM UNDER THE HOOD OF MY 2000 SUBARU OUTBACK WAGON IN THE WINTER HERE IN BOSTON, WHEN I GET OUT OF THE CAR ON A COLD DAY. SOUNDS LIKE A DESIGN DEFECT TO ME IN SOME GAS LINE HOSE. *TR
Fuel system, Gasoline, Jan 1, 2009
THERE IS A FUEL LEAK IN THE ENGINE COMPARTMENT OF MY SUBARU OUTBACK WAGON ON COLD DAYS AND IS A POTENTIAL FIRE HAZARD. I HAVE TALKED TO SEVERAL OTHER PEOPLE AND THEY HAVE THE SAME PROBLEM. I WOULD THINK THERE WOULD BE A RECALL SINCE IT IS FUEL RELATED AND A SERIOUS RISK. THE FUEL LEAKS FROM A RUBBER HOSE ON THE LEFT SIDE OF THE ENGINE THAT CONNECTS TWO HARD GAS LINES. I TRIED TIGHTENING THE CLAMPS AND IT DID NOT HAVE MUCH AFFECT. THE HOUSE HAS NO HOLES OR TEARS IN IT. NEITHER DO THE HARD GAS LINES. SO I DON'T KNOW IF IT CANT HOLD THE PRESSURE OR WHAT? I NOTICED IT AFTER DRIVING FOR A FEW MILES. I STOPPED FOR A MINUTE AND GOT A STRONG GAS SMELL. THERE WAS GAS IN THE ENGINE COMPARTMENT WHEN I CHECKED IT WHEN I GOT HOME. I DROVE A TOTAL OF TEN MILES MAYBE. *TR
Fuel system, Other, Dec 20, 2008
DURING WEATHER UNDER 20 DEGREES THE FUEL LINE LEAKS. IT HAS BEEN TIGHTENED SEVERAL TIMES HOWEVER CONTINUES TO RETURN. THIS HAPPENS EVERY WINTER. *TR
Fuel system, Gasoline, Dec 16, 2008
STRONG SMELL OF GAS IN THE CABIN OF THE VEHICLE DURING COLD WEATHER - DEFINITELY SMELLS OF LEAKING GAS - DEALER ADVISED AND LOOKED AT CAR A NUMBER OF TIMES - COULD NOT RESOLVE. I GAVE THIS CAR TO MY DAUGHTER AND I FEAR AN ENGINE FIRE. *TR
Power train, Apr 28, 2008
2000 SUBARU OUTBACK, TRANSMISSION SLIPS UNTIL WARMED UP. STARTED AT 60,000 MILES AND GETTING WORSE. WEB RESEARCH INDICATES A COMMON FAILURE OF PISTON SEALS AND A KNOWN PROBLEM AS SUBARU HAS REDESIGNED. WHAT ABOUT US PAST CUSTOMERS? *TR
Engine and engine cooling, Apr 22, 2008
2000 SUBARU OUTBACK 2.5L (91,235MI)- AFTER OWNING THE VEHICLE 1YR AND DRIVING ONLY 11K MI, IN WHICH DURING THE YEAR MAINTENANCE INCLUDED OIL CHANGES AND BRAKES, SYMPTOMS BEGAN TO OCCUR SUCH AS: CONSTANT SMELL OF COOLANT DRIFTING INTO THE CAR, OCCASIONAL TEMPERATURE SPIKES (EVEN WITH COOLANT IN THE RADIATOR) AND RARE SIGNS OF SMOKE FROM THE EXHAUST. AFTER THE 2ND RANDOM SPIKE IN TEMP, I TOOK THE VEHICLE TO NORTH COUNTY SUBARU. THEY DIAGNOSED THAT THERE ARE 2 LEAKING HEAD GASKETS AND CLAIMED THERE IS A "CAMPAIGN FOR RECALL" ON HEAD GASKETS BETWEEN YEARS OF 99-2002, AS WELL AS A PREVIOUS RECALL TO REMEDY THE COOLANT ODOR. SUBARU ASSIGNED A CASE NUMBER BUT SUBARU HAS NOT OFFERED TO HONOR THE CAMPAIGN NOR HAS PHONE CONVERSATIONS PRODUCED ANY RESULTS THUS FAR. PLEASE HELP AS THEY WANT TO CHARGE ME TO FIX THE HEAD GASKETS WHEN THEY KNOW THE CAR WAS MANUFACTURED WITH A DEFECT. MANY, MANY WEBSITES AND COMPLAINTS ON THE SAME SITUATION. IMPORTANT NOTE: I HAVE BEEN IN CONTACT WITH PREVIOUS OWNER WHO TOLD ME WHICH DEALER SERVICED THE VEHICLE THROUGHOUT ITS LIFETIME AND ADVISED SUBARU OF THIS. *TR
Engine and engine cooling, Mar 3, 2008
THE HEAD GASKETS AND CATALYTIC CONVERTER WENT OUT ON MY 2000 SUBARU IN FEBRUARY AND APRIL 2004 RESPECTIVELY. SUBARU PAID FOR THE HEAD GASKETS UNDER WARRANTY; HOWEVER, IT WAS NOT UNDER A RECALL AND REFUSED TO PAY FOR THE CATALYTIC CONVERTER. HAD IT HAPPENED 3 MONTHS LATER, IT WOULD NOT HAVE BEEN COVERED UNDER WARRANTY AT THAT TIME. I EVEN MENTIONED THAT I THOUGHT THAT THE TWO WERE RELATED. I WAS TOLD BY THE DEALER "KELLY SUBARU" THAT THE INCIDENTS WERE NOT RELATED; HOWEVER, I BELIEVE THAT THE TWO EVENTS WERE RELATED. HERE IT IS FEBRUARY 2008 AND THE HEAD GASKETS AND CATALYTIC CONVERTER ARE BOTH IN NEED OF REPLACING. WHEN I TALKED TO SUBARU AT 800-782-2783 THEIR CUSTOMER SERVICE AREA, THEY SAID WHAT SHOULD I EXPECT FROM A CAR THAT HAS 190K MILES ON IT. I THEN TRIED TO EXPLAIN THAT THIS WAS THE SECOND INCIDENT IN 8 YEARS AND IT'S ALWAYS INVOLVES BOTH AT THE SAME TIME. I EXPLAINED TO SUBARU THAT THIS IS NOT NORMAL AND THAT I HAVE NEVER IN MY 45 YEARS OF OWNING CARS HAVE I EVER HAD TO REPLACE A HEAD GASKET; MUCH LESS TWICE. YES, I DID REPLACE THE CATALYTIC CONVERTER ONCE ON ANOTHER CAR AFTER 15 YEARS OF USE. THIS IS WHY I THINK THAT SUBARU IS WILLFUL AND NEGLIGENT IN THIS MANNER. *TR
Engine and engine cooling, Feb 24, 2008
THE HEAD GASKET OF MY 2000 SUBARU OUTBACK FAILED AND WAS UNDER WARRANTY AT 48,000 MILES, BUT AT 101,000 MILES THE REPLACEMENT HEAD GASKET HAS FAILED AGAIN. WITH SO MANY OF THE HEAD GASKETS IN THIS ENGINE MODEL FAILING, SUBARU'S FIX OF A COOLANT CONDITIONER OR HEAD GASKET REPLACEMENT IS NOT SUFFICIENT. THE PROBLEM LIES WITH THE ENGINE BLOCK AND HEAD. THE GASKET IS NOT THE PROBLEM. THE PROBLEM IS A STRUCTURAL DEFECT IN THE DESIGN WHERE THE HEAD GASKET FAILS PREMATURELY. *TR
Power train, Jan 8, 2008
TRANSMISSION WILL INTERMITTENTLY FAIL TO GO INTO DRIVE FROM PARK OR REVERSE. HAPPENS AT RANDOM. ENGINE CAN BE COLD OR WARM AND IT STILL HESITATES. SOMETIMES TAKES OVER A MINUTE TO GET THE TRANSMISSION TO ENGAGE. ONLY A MATTER OF TIME BEFORE WE GET STRANDED. TOOK CAR TO DEALER AND THEY TOPPED OFF THE TRANSMISSION FLUID AND SAID THE DELAY WAS NORMAL. ISSUES BEGAN AT 65K MILES AND HAVE PROGRESSIVELY GOTTEN WORSE. CAR NOW HAS 77K MILES AND ONLY OPTION GIVEN HAS BEEN TO REPLACE THE TRANSMISSION. *TR
Engine and engine cooling, Power train, Jan 4, 2008, fire
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE VEHICLE WOULD JERK WHEN IDLING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A DELAY AND THE VEHICLE WOULD JOLT FORWARD. THE DEALER STATED THAT INTERNAL TRANSMISSION PARTS FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. AT 64,000 MILES, THE CONTACT SMELLED ROTTEN EGGS WHEN DRIVING 35 MPH. THE DEALER REPLACED THE CATALYTIC CONVERTER. WHILE DRIVING BETWEEN 25- 60 MPH WITH THE AIR CONDITIONER ACTIVATED, SHE SMELLED SOMETHING BURNING INSIDE THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPLACED. THE HEAD GASKET FAILED AT 55,000 AND 80,000 MILES. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 95,000.
Power train, Nov 21, 2007
TRANSMISSION IS GOING OUT OF 2000 OUTBACK BEFORE 70,000 MILES. IT IS STATED ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS YEAR OF OUTBACK. I BOUGHT THIS CAR BECAUSE IT WAS SUPPOSE TO LAST FORA LONG TIME WITH LOW MAINTENANCE. I DON'T FEEL THAT I OR ANYONE ELSE SHOULD HAVE TO REPLACE A TRANSMISSION IN A CAR THAT HAS LESS THAN 70,000 MILES ON IT. I DON'T EVEN HAVE THE CAR PAID FOR AND IT WILL COST ME $2700.00 TO REPLACE THE TRANSMISSION WITH A REBUILT ONE THAT COULD STILL HAVE THE SAME PROBLEM. *TR
Service brakes, Hydraulic, Sep 26, 2007
EXPERIENCED POOR BRAKE PERFORMANCE INCLUDING INCREASED STOPPING DISTANCE, VIBRATION, AND STEERING WHEEL SHIMMY. INSPECTION OF RIGHT FRONT DISC BRAKES SHOWED INSIDE BRAKE PAD WORN UNEVENLY. BRAKE CALIPER IS TWO-PISTON SYSTEM AND UNEVEN WEAR WAS DUE TO ONE CYLINDER NOT WORKING. SITUATION REPEATED APPROX. EIGHT MONTHS LATER ON LEFT SIDE AND NOW RIGHT SIDE SHOWS REPEAT OF SAME PROBLEM. REPAIR REQUIRED REPLACEMENT OF ENTIRE CALIPER ASSEMBLY. *TR
Suspension, Sep 14, 2007
FRONT STABILIZER/ROLL BAR BROKE ON LEFT SIDE. *JB
Engine and engine cooling, Aug 2, 2007
REPEAT HEAD GASKET FAILURE. *JB
Seat belts, Interior lighting, Jun 26, 2007
TL*THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT NOTICED THAT THE INTERIOR LIGHTS DID NOT ILLUMINATE. SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON THREE OCCASIONS. SHE DROVE THE VEHICLE TO ARIZONA AND IT LOST POWER. THE DEALER RETRIEVED THE VEHICLE AND REPAIRED THE ALTERNATOR AND INTERIOR LIGHTING. THE CONTACT STATED THAT THE LIGHTS ARE BECOMING MORE DIM AS TIME PROGRESSES. THE REAR SEAT BELTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE IS 142,300 AND FAILURE MILEAGE WAS 141,204.
Engine and engine cooling, Feb 9, 2007
HEAD GASKET FAILURE ON A 2000 SUBARU OUTBACK AT 84443 MILES. THEN A FULL ENGINE REPLACEMENT AT 97,000. THERE WERE NO ACCIDENTS OR DEATHS CAUSED BY THIS, HOWEVER, LET ME APPEAL TO YOU TO REVIEW SUBARU'S 2.5L ENGINE. WE BOUGHT THIS AS A RELIABLE CAR FOR OUR CHILDREN. THE VEHICLE BECAME UNRELIABLE WHEN IT BEGAN OVERHEATING WITH OUR CHILDREN AT THE WHEEL, NOT ONCE BUT TWICE. THE FIRST INSTANCE WAS IN THE DAYLIGHT HOURS AND WE WERE ABLE TO TAKE IT RIGHT INTO A SUBARU DEALERSHIP. THE SECOND INSTANCE WAS THE CAR OVERHEATED WITH MY CHILD AT THE WHEEL ON A DARK ROAD IN RURAL SE WASHINGTON AT NIGHT. THANK GOODNESS SHE DID HAVE A CELL PHONE AND COULD CALL US FOR HELP. TWO DIFFERENT AUTHORIZED DEALERSHIPS, LOOKED AT THIS PROBLEM THREE TIMES AND DID NOT FIX THE PROBLEM. NOW AFTER REPLACING THE HEAD GASKETS AT A LOCAL VEHICLE REPAIR SHOP AND THEN THE ENGINE, YEP, THE ENGINE DUE TO OIL AND WATER LEAKAGE, BECAUSE OF THE FAILURE OF THE DEALERSHIPS THAT MISDIAGNOSED THIS PROBLEM. NOW AS I SEARCH FOR WHAT HAPPENED AND WHY, I FIND WEBSITES THAT DOCUMENT HUNDREDS OF SUBARU OWNERS WITH THE IDENTICAL STORY AS MINE. OVERHEATING PROBLEMS, DEALERSHIP NOT FIXING THE PROBLEM PROPERLY AND THEN ENDING UP WITH HEAD GASKET AND FOR SOME OF US ENGINE REPLACEMENT. PLEASE, PLEASE LOOK INTO THIS. THE WEBSITES ARE ALMOST ENDLESS ON THIS PROBLEM. I DO NOT LIKE BEING ANGRY OVER THIS ISSUE. I JUST WANT SUBARU TO FIX WHAT IS WRONG, AND TO HELP ALL OF THEIR CUSTOMERS GET SOME FINANCIAL ASSISTANCE FOR WHAT WE HAVE HAD TO PAY OUT OF POCKET, NOTHING ELSE. SUBARU OF AMERICA NEEDS TO FIX WHAT IS WRONG WITH THEIR 2.5L ENGINES. THANK YOU FOR YOUR HELP. *NM
Suspension, Oct 17, 2006
FRONT STABILIZER BAR BROKE FOR SEEMINGLY NO REASON. *NM
Power train, Oct 12, 2006
THERE IS A DELAY IN THE TRANSMISSION WHEN SHIFTING FROM PARK OR REVERSE TO DRIVE. THE CAR HAS ALREADY BEEN INVOLVED IN A MINOR ACCIDENT BECAUSE OF THE PROBLEM. THE CAR WAS TAKEN TO A SUBARU SERVICE CENTER AND I WAS TOLD I NEEDED A NEW REBUILT TRANSMISSION AT $3600. *NM
Latches/locks/linkages, Mar 28, 2006
2000 SUBARU OUTBACK SERVICED AT SUBARU DEALER. OIL CHANGE, BRAKE REPAIR, 100 POINT SAFETY CHECK ON 3/21/06. AUTO GARAGED 3/21/06 THROUGH 3/23/06. FIRST TIME AT HIGHWAY SPEED SINCE REPAIR HOOD OPENS AND BREAKS WINDSHIELD (MULTIPLE CRACKS,GLASS SPLINTERS). HOOD DEFORMS TO SHAPE OF WINDSHIELD. RETURNED AUTO TO SUBARU DEALER WHO REFERRED INSPECTION TO SUBARU FACTORY REP. SUBARU FACTORY SERVICE REP INSPECTS AUTO 3/28/06 & REPORTS HOOD LATCH IS WORKING OKAY AND NO REPAIR NECESSARY. HOOD WAS NOT OPENED FOLLOWING REPAIR. HOOD CERTAINLY APPEARED TO BE CLOSED BEFORE INCIDENT. *JB
Engine and engine cooling, Mar 15, 2006
COOLANT LOSS, OVER HEATING, COOLANT ODOR, HEAD GASKET. *NM