2010 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 360 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Outback model years with reports.
Of the 2010 reports, 12 involved a crash and 3 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
Campaign 18V013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Steering, columnJun 24, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 16, 2009 THROUGH APRIL 12, 2010. THE WIRING IN THE STEERING COLUMN ELECTRICAL ROLL CONNECTOR LOCATED BEHIND THE VEHICLE'S STEERING WHEEL MAY DEVELOP STRESS CRACKS AND EVENTUALLY BREAK. IF THIS WERE TO HAPPEN CERTAIN ELECTRICAL COMPONENTS MAY NOT OPERATE AS INTENDED.
POSSIBLE CIRCUITS AFFECTED ARE THE DRIVER'S FRONTAL AIRBAG, PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL AND RADIO FUNCTIONS INCREASING THE RISK OF A CRASH.
DEALERS WILL CHECK LOT NUMBER OF THE STEERING ROLL CONNECTOR. THE ROLL CONNECTOR WILL BE REPLACED WITH A NEW ONE IF THE LOT NUMBER SHOWED ANY AFFECTED RANGE OF THE FAILURE OCCURRENCE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V283000 on NHTSA.gov
Engine and engine cooling, cooling system, hoses/lines/piping/fittingsMay 7, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM JULY 31 THROUGH DECEMBER 1, 2009. A CRACK OR SPLIT CAN OCCUR IN THE CVT COOLER HOSE RESULTING IN A FLUID LEAK.
IF THE FLUID IS COMPLETELY LEAKED DURING DRIVING, THE VEHICLE WILL COME TO A STOP, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED COOLER HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-SUBARU3 (1-800-782-2783).
Campaign 10V196000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Power train, Jul 8, 2019
CVT FAILED AT 149,250 MILEAGE. EVEN THOUGH SUBARU EXTENDED WARRANTY TO 100,000 OR 10 YEARS THIS VEHICLE WAS BEYOND 100,000 ON THE ODOMETER AND DIDN'T EXHIBIT ISSUES WHEN THE EXTENSION WAS ISSUED. I EXPECT SUBARU TO WARRANTY FURTHER AS THEIR CVT CONTINUES TO BE A PROBLEM WITH VEHICLES OUTSIDE OF THEIR ORIGINAL AND EXTENDED WARRANTY. COST OF REPAIR IS $7,335 PLUS COST OF RENTAL CAR.
Steering, Suspension, Power train, May 28, 2019
EXTREME SHIMMY / VIBRATION IN FRONT END CAUSE STEERING WHEEL TO SHIMMY AGGRESSIVELY. THIS EXPERIENCE STARTED ABOUT 2 MONTHS AGO, THE CAR HAS APRPOXIMATELY 150K MILES. WHEN DRIVING CAR OVER 40 MILES AN HOUR THE ENTIRE FRONT END SHAKES LIKE A VERY OUT OF BALANCE TIRE OR THE FEELING OF A WARPED ROTOR WHEN BRAKING. THE SHIMMY CAN BE SEEN IN THE STEERING WHEEL BOUNCING, AND FELT THROUGH THE FLOOR AND SEATS.TIRES AND BRAKES HAVE BEEN INSPECTED AND THERE IS NO PROBLEM. UPON SEARCHING THE INTERNET I SEE THIS IS COMMON PROBLEM. WHY IS THIS NO A RECALL? I AM FEARFUL OF DRIVING THIS VEHICLE.
Steering, Suspension, May 21, 2019
MY 2010 SUBARU OUTBACK K-FRAME AND A-FRAME ROTTED OUT, AFFECTING MY STEERING, MY BREAKING AND MY ABILITY TO CONTROL MY STEERING. THIS CAUSED A VERY DANGEROUS SAFETY ISSUE. I NOTIFIED SUBARU AND THEY INFORMED ME THERE WERE NO RECALLS ON THE K-FRAME OF THIS YEAR'S VEHICLE, ALTHOUGH THERE HAD BEEN FOR THE REAR SUB-FRAME ON THIS VEHICLE. ALSO, SUBARU WANTED $1400 TO REPAIR THE SUB-FRAME, SO I WENT TO A SALVAGE YARD AND DISCOVERED THAT ALL BUT TWO OF THE SUB-FRAMES IN THE SALVAGE YARD WERE ALL ROTTED IN THE SAME AREAS. THIS LEADS ME TO BELIEVE THAT THE SUB-FRAME SHOULD BE REPORTED AS A SAFETY ISSUE; AS IF THE SUB-FRAME FAILS AT THE A-FRAME, YOU WILL LOSE STEERING AND BRAKING ABILITY. MY FATHER WAS THE FIRST AND ONLY OTHER OWNER OF THIS VEHICLE AND IT WAS UNDERCOATED BY THE MANUFACTURER WHEN IT WAS BOUGHT--YET IT STILL ROTTED OUT.
Visibility/wiper, May 13, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED IN THE RAIN, THE REAR WIPER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO LOCAL DEALER BROWN'S MANASSAS SUBARU LOCATED AT 9018 LIBERIA AVE, MANASSAS, VA 20110, (703) 361-5866, WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS STILL BEING EXPERIENCED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,437.
Power train, Apr 30, 2019
WHEN COMING TO A GRADUAL OR SUDDEN STOP, THE TORQUE CONVERTER LOCKS UP AND STALLS THE ENGINE. THIS HAPPENS QUITE FREQUENTLY AND HAS ALMOST CAUSED ME TO BE REAR-ENDED SEVERAL TIMES DUE TO THE SUDDEN STOPPING OF THE VEHICLE SEVERAL FEET BEFORE THE LIMIT LINE. THIS KNOWN FAILURE GOES BEYOND A MECHANICAL ISSUE, BUT SHOULD BE CONSIDERED A SAFETY ISSUE.
Engine, Apr 11, 2019
THE CVT TRANSMISSION IS NOT OPERATING PROPERLY. THE CAR STALLS JUST PRIOR TO COMING TO A STOP. THIS IS VERY DANGEROUS IN TRAFFIC. THIS IS A KNOW PROBLEM BY SUBARU TO THE POINT THAT THEY ISSUED AN EXTENDED WARRANTY. THE PROBLEM IS THAT IT IS VERY DIFFICULT TO FIND ANY SUBARU DEALER WHO WILL PROPERLY DIAGNOSE THE PROBLEM TO ALLOW FOR WARRANTY COVERAGE. THIS SHOULD BE A RECALL GIVEN THE NUMBER OF VEHICLES REPORTING THIS PROBLEM AND THE UNSAFE CONDITION THAT IS CREATED.
Service brakes, Engine, Apr 7, 2019
WHEN COMING TO A STOP ON ANY ROAD THE VEHICLE STALLS, UPHILL OR DOWNHILL. THE CAR THEN NEEDS TO BE RESTARTED AFTER PUTTING THE VEHICLE IN PARK THEN TURNING THE KEY TO RESTART, AS VEHICLES ARE COMING QUICKLY FROM BEHIND. THIS COULD BE A POTENTIALLY DEADLY VEHICLE FAILURE AND NEEDS TO BE ADDRESSED AND RECALLED. IT STARTED ABOUT A WEEK AGO AND CONTINUES TO HAPPEN.
Exterior lighting, Apr 3, 2019
I HAVE HAD TO CHANGE BOTH PASSENGER AND DRIVER SIDE LOW BEAM HEADLIGHTS THREE TIMES WITHIN THE LAST THREE MONTHS. IT'S IS NOT THE LIGHTS THEMSELVES BUT THE VEHICLE. THIS IS COSTLY AS SO MUCH HAS TO BE REMOVED IN ORDER TO REPLACE THE LIGHTS. THIS IS GOING TO BE MY THIRD TIME REPLACING MY LIGHTS SINCE JANUARY.
Power train, Apr 2, 2019
MY 2010 SUBARU IS STALLING OUT WHEN I COME TO STOPS AND IT IS EXTREMELY UNSAFE AND SCARY. IT HAS HAPPENED SEVERAL TIMES IN THE LAST WEEK, EVEN WHEN COMING UP TO A STOP SIGN. IT HAPPENS AS THE CAR BEGINS TO SLOW DOWN, THEN IT COMPLETELY STALLS OUT. THIS MUST BE ADDRESSED AND SUBARU NEEDS TO ISSUE A RECALL, AS THIS IS A SERIOUS AND LIFE THREATENING SAFETY CONCERN. I AM BEYOND UPSET WITH SUBARU FOR NOT ISSUING A RECALL YET, AS I AM READING ABOUT THIS WIDESPREAD ISSUE ONLINE. LOTS OF COMPLAINTS HAVE BEEN FILED BY OWNERS.
Power train, Exterior lighting, Engine, Mar 16, 2019
MY VEHICLE HEAD LIGHTS HAVE BURNT OUT AT LEAST ONCE A YEAR SINCE I HAVE OWNED THIS CAR. THE ENGINE HAS BEGAN STALLING WHEN I COME TO A FULL STOP. IT IS EQUIPPED WITH A CVT AND IT FEELS LIKE COMING TO A STOP IN A MANUAL TRANSMISSION WITHOUT DEPRESSING THE CLUTCH. IF I LET OFF THE BRAKE QUICKLY IT WILL CONTINUE IDLING BUT COMING TO A COMPLETE STOP KILLS THE ENGINE. I GUESS SUBARU HAS ISSUED AN EXTENDED WARRANTY BUT I NEVER RECIEVED THE NOTIFICATION AND MY VEHICLE IS PAST THE MILEAGE FOR THE WARRANTY ANYWAY.
Air bags, Mar 1, 2019
SUBARU WEBSITE STATES NO ACTIVE RECALL. HOWEVER, I RECEIVED A RECALL NOTICE AND HASSETT SUBARU ORDERED THE REPLACEMENT AIRBAG AND INFORMS ME THAT THE AIRBAG HAS BEEN DELIVERED. HASSETT SUBARU STATES THAT INSTALLING THE AIRBAG TAKES AN ENTIRE DAY, AND HASSETT SUBARU ONLY HAS ONE MECHANIC WHO IS TRAINED TO INSTALL THE NEW AIRBAG. HASSETT SUBARU HAS NOT YET INSTALL THE REPLACEMENT AIRBAG. I ORDERED IT ON FEBRUARY 9TH, AND HASSETT SUBARU WILL NOT PROVIDE ME AN APPOINTMENT UNTIL MARCH 19. THIS IS UNACCEPTABLE.
Power train, Feb 27, 2019
I HAVE OWNED BY 2010 SUBARU OUTBACK ONLY 9 YEARS AND I LEARNED THAT THE CVT (TRANSMISSION) HAS FAILED. SEARCHING ARTICLES AND FORUMS THIS SEEMS TO BE A KNOWN PROBLEM WITH THESE MODELS/YEARS. MY VEHICLE IS NOW USELESS UNTIL I PAY OVER $7000 TO REPLACE THE WHOLE UNIT. GIVEN THAT THIS IS A KNOWN ISSUE I DO NOT UNDERSTAND WHY THERE WAS NOT A RECALL. THE EXTENDED WARRANTY THAT SUBARU OFFERS IS NOT USEFUL GIVEN THE AGE OF MOST OF THESE VEHICLES.
Engine, Jan 28, 2019
DURING BRAKING, THE CAR OFTEN SHUTTERS AS IF IT IS GOING TO STALL, AND SEVERAL TIMES HAS STALLED COMPLETELY WHEN COMING TO A STOP. THIS OCCURS ESPECIALLY IF BRAKING HARD. THIS OCCURS ONLY WHEN THE CAR IS IN MOTION AND BEING BROUGHT TO A STOP. HOWEVER, WHEN IDLING, THE CAR OFTEN WILL SHUDDER AS WELL.
Power train, Jan 28, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE VEHICLE STARTED TO HESITATE AND MADE A CLUNKING SOUND. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED TWICE WHEN ATTEMPTING TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT DROVE THE VEHICLE TO GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Power train, Jan 17, 2019
I WENT TO TIMMONS SUBARU IN LONG BEACH CA.I TOLD THEM ABOUT THE TSB-16-90-13R AND THAT MY VEHICLE IS DOING EXACTLY WHAT THAT BULLETIN IS SHOWING. I WAS INFORMED OVER AND OVER MY VEHICLE WAS OUT OF WARRANTY. I KNEW THAT A WANTED THEM TO DO THE TSB. THEY REFUSED BECAUSE THEIR MECHANIC SAID IT NEEDED A NEW CVT TRANSMISSION AND THEY COULD NOT DO THAT WORK. THE OUTBACK WAS SHAKING AND VIBRATING AND HAVE LOW RPMS LIKE IT WAS GOING TO STALL. I DID NOT TRUST TIMMONS MECHANIC SO I TOOK TO MCKENNA SUBARU IN HUNTINGTON BEACH . THEY DID THE TSB AND NOW IT WORKS GREAT. IT DID NOT NEED A NEW CVT TRANSMISSION AND TIMMONS MECHANIC LIED TO ME AND WANTED TO UPSELL A NEW CVT TRANSMISSION AND WHEEL BEARING IN HIS REPORT. THEY REFUSED TO LISTEN TO ME REGARDING THE TSB.
Power train, Engine, Jan 9, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 45 MPH, THE VEHICLE JERKED BACK AND FORTH. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. THE VIN WAS NOT AVAILABLE.
Power train, Jan 6, 2019
VEHICLE HAS BEGUN TO RANDOMLY STALL WHEN COMING TO A STOP ON CITY STREETS. HAS RESULTED IN ONE NEAR MISS OF BEING REAR ENDED. IN ADDITION, HAS BEGUN TO STALL ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH. CAR WILL MAKE WINING SOUND AND LOSE POWER FOR A FEW SECONDS, BUT HAS NOT COMPLETE STALLED OUT.
Power train, Dec 27, 2018
CVT TRANSMISSION SHUDDERS & STALLS AFTER BRAKING WHILE IN MOTION DUE TO TORQUE CONVERTER FAILURE. UPON STOPPING AT STOP SIGN, SLOWING DOWN TO MAKE TURN, OR STARTING FROM A STOPPED POSITION THE VEHICLE SHUDDERS THEN DRIFTS INTO INTERSECTION AND STALLS WHILE FACING ONCOMING TRAFFIC. FAILURE OF TORQUE CONVERTER WHILE AT INTERSECTIONS IS DANGEROUS AND FRIGHTENING. SUBARU REFUSES TO ASSIST IN COST OF SIGNIFICANT REPAIR AS IT WAS DIAGNOSED 3 WEEKS OUT OF WARRANTY DESPITE THEIR PLEDGE TO CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE STRONGLY CONSIDERED FOR A RECALL AS A KNOWN SAFETY ISSUE TO SUBARU.
Exterior lighting, Dec 13, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SCHLOSSMANN SUBARU CITY OF MILWAUKEE (LOCATED AT 4640 S 27TH ST, MILWAUKEE, WI 53221, (414) 459-3677) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Service brakes, Engine, Dec 7, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB
Parking brake, Electrical system, Nov 29, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE PARKING BRAKE, THE CHECK ENGINE, ABS, TRACTION CONTROL, PARKING BRAKE, AND CRUISE CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY SUBARU (LOCATED AT 5790 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, (256) 382-2425) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-38208244231. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Power train, Nov 26, 2018
WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS SIMILAR TO THE FEELING OF STALLING OUT IN A CAR WITH A MANUAL TRANSMISSION. THE LOCAL SUBARU DEALER/SERVICE DIAGNOSED THE PROBLEM AS RELATED TO THE CVT TRANSMISSION AND ESTIMATED $2000 TO FIX. AFTER SOME RESEARCH, THERE WAS AN EXTENDED WARRANTY ISSUED FOR UP TO 100K OR 10 YEARS THROUGH JULY 30, 2018. HOWEVER, THE ISSUE DID NOT START UNTIL AUGUST OF 2018 AND MY CAR WAS WELL OVER 100K AT THAT TIME. THERE ARE SERIOUS SAFETY CONCERNS IN HAVING A CAR DIE REPEATEDLY.
Power train, Service brakes, Nov 19, 2018
ELECTRIC PARKING BRAKE CLOSED DURING REPAIR OF VEHICLE AND WOULD NOT RESPOND TO REPROGRAMMING OR ANY ATTEMPT TO REPAIR. CAR WAS STATIONARY, BUT UNABLE TO RELEASE BRAKE RESULTED IN NECESSARY REPLACEMENT OF FAULTY COMPONENT. SUBARU UNWILLING TO REIMBURSE FOR PART.
Power train, Nov 8, 2018
WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS. IT IS SIMILAR TO THE FEELING OF BRAKING WITHOUT DEPRESSING THE CLUTCH IN A MANUAL CAR, HOWEVER THIS VEHICLE HAS AN AUTOMATIC CVT TRANSMISSION. THIS HAPPENED IN AN INTERSECTION, AND THERE WERE CARS BEHIND ME HONKING AS I ATTEMPTED TO RESTART THE VEHICLE. AFTER SOME BASIC RESEARCH, THIS SEEMS TO HAPPEN TO MANY VEHICLES LIKE THIS, THAT HAVE THE NEW CVT STYLE TRANSMISSION. SUBARU DID OFFER AN EXTENDED WARRANTY BECAUSE OF SO MANY COMPLAINTS, BUT THIS GOES BEYOND THAT. A RECALL NEEDS TO BE ISSUED, IT IS A MAJOR SAFETY ISSUE.
Power train, Nov 3, 2018
COMING TO A SUDDEN STOP THE VEHICLE SHUTTERS AND STALLS. SIMILAR TO DRIVING A MANUAL TRANSMISSION AND NOT DEPRESSING THE CLUTCH, BUT MINE IS AN AUTOMATIC. THE RPM DROPS LOWER THAN 500. IT IS ALWAYS WHEN THE CAR IS IN MOTION AND TRYING TO COME TO A STOP. THE LAST TIME IT HAPPENED I ALMOST RAN INTO A SCHOOL BUS. THIS MADE ME REALIZE THAT IS A SERIOUS SAFETY ISSUE. IT HAS HAPPENED AT LEAST TEN TIMES IN THE LAST SIX MONTHS.