2011 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 652 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Outback model years with reports.
Of the 2011 reports, 23 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Visibility, sun/moon roof assemblySep 7, 2011
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 11V467000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Representative owner complaints
652 reports, newest first.
Power train, Mar 18, 2024
Seems like a transmission problem on my Subaru Outback. While braking to a stop the car shudders and then the engine stalls creating a hazardous situation. I'm forced to put the car in park and restart the engine. This sounds like a common issue with the tourque converter on these cars. This problem happens on a near daily basis unless you drive with such extreme caution you can sometimes avoid the issue.
Service brakes, Forward collision avoidance, Feb 25, 2024
The emergency brake light and traction symbol have started flashing when I’m driving and now the EB has stopped working. I’ve visiting the Subaru dealership twice and two other mechanics. They’ve all told me different reasons why my car is doing this. I’ve never had an emergency break stop working.
Engine, Jan 6, 2024
in 2023 my car started overheating. took it in and it was the headgasket. even with the age of my car, it only had just over 105,000 miles on it. looking at other subarus for sale out of curiosity, I saw that quite a lot had their engines replaced. even newer than mine. i do see this as a expensive problem, which I know first hand. the headgasket went while i was on the freeway. tried to make it home, wasn't to far away, but had to be towed.
Power train, Other or unspecified, Engine, Dec 2, 2023
Dashboard lights flashing, Brake lights Traction control Cruise Check engine
Suspension, Structure, Service brakes, Nov 12, 2023
I have maintained my 2011 Outback well, and in August of 2023, while driving the vehicle, I lost the brakes. I had to fully depress the brake pedal to the floor in order to stop, fortunately not hitting the car in front of me . I brought the car to my local mechanic who advised me that the brake line rusted and failed as a result. As he was making the brake line repair, he advised me that there is SEVERE rusting to my underbody of my car and it's not normal. I then contacted Subaru Corporate Customer Service who asked me to bring the car into a Subaru Repair facility to have the car inspected. I brought the car into Ramsey Subaru, and with a charge of $150 to inspect the car, they advised me that the rust is significant and is unsafe to drive. They proceeded to quote me an estimated repair bill of over $6,000 to correct the rust issues. I then contacted Subaru Corporate HQ (Case #231011-1901134) and they advised me that the car is old, and there's nothing that they can do to assist me. However, what I'd like to bring to your attention, is the Outback model up to 2010, had a brake line rusting issue and they had a recall on it. In addition, when you search for 'Rust on Subaru" you can see that previous models years have been identified with Body Frame rusting issues, that prompted a recall on previous models. My ask is? Have you be contacted by other 2011 Subaru Outback owners about severe rust issues, and as a result lost their brakes and were told there car in no longer safe to drive?
Power train, Nov 9, 2023
The car shudders when we come to a stop, sometimes cuts off completely. I am told this is a faulty torque converter. This is my 5th subaru, so I love the car, but, I have a family now, and I am not sure this is a safe vehicle for them to be in, please help me!!
Service brakes, Nov 8, 2023
Rear brake line rusted through at 4 way connector and again on side of tank. It is visible to inspect when a plastic cover is removed. The brakes failed and the car would not stop. The brake light did not appear until after I applied the brake pedal to stop. This could have caused a serious accident.
Service brakes, Oct 19, 2023
The rear brakes lines have rusted out to the point of leaking. Could of loss brakes on the road!
Power train, Forward collision avoidance, Sep 24, 2023
Transmission failure at 55mph my couldn't shift and the motor revved up all the way to the redline mark and wouldn't stop when I tried to stop it the reaction control lights came on the cruise control light was flashing the emergency break light was flashing every light on my dash was flashing there was a terrible vibration in the steering wheel the Transmission was humming really loud and just got worse the car just kept going and not stopping I could have hit someone another person a car I could have hit anything instead I choose the ditch and cornfield the car has been looked at by a repair shop and everything has been duplicated by them the problem hasn't gone away or changed all the codes were cleared and as soon as it starts up they all came back signaling the transmission and torque converter the sounds are still there also upon start up the engine starts fine but the car can't be driven can't get above 15 mph without vibration and loud noises and the motor revving up without notice this is very dangerous you can't control the car
Suspension, Structure, Sep 14, 2023
The contact owns a 2011 Subaru Outback. The contact stated there was a clunking sound coming from the front suspension location and the vehicle started feeling unstable while driving approximately 30 MPH. The steering wheel began to sway towards the left causing the contact to use excessive force to steer the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer who diagnosed that the front subframe had fractured due to severe corrosion and needed to be replaced along with the front suspension. The front subframe and suspension was repaired; however, while doing so the dealer further diagnosed that the rear subframe and suspension had severe corrosion. The rear subframe and suspension was not repaired or replaced. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 109,000.
Suspension, Service brakes, Hydraulic, Aug 28, 2023
The contact owns a 2011 Subaru Outback. The contact stated that the brake pedal went to the floorboard while depressed. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that subframe was severely corroded. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 165,000.
Power train, Other or unspecified, Service brakes, Aug 28, 2023
My mechanic tells me my Outback's K frame/engine cradle is rotting out where the control arms are attached. This is obviously a common problem with this run of vehicles, and leads to catastrophic failure. Further, the rear brake lines have rotted, and the geniuses ran them above the fuel tank, which would have to be dropped in order to repair. I believe this is a common enough problem to warrant investigation.
Power train, Engine, Aug 11, 2023
Vehicle engine/transmission/torque converter dies when coming to a stop. This is especially an issue when having to stop suddenly and get going again quickly as the vehicle has to be put in neutral, restarted, and put back in drive. It is a safety issue at traffic lights, traffic signals, and in stop and go traffic that has resulted in a multitude of near-miss rear end collisions that put my life and my families lives in danger. There is a service bulletin from Subaru (Bulletin Number: 16-90-13R; Revised: 02/15/18) that addresses a similar issue, but fails to mention the vehicle engine dying and the inherent safety issues that comes with the engine shutting off.
Power train, Aug 7, 2023
October 2019 Torque Converter failed, with unexpected stall outs & difficulty re-starting at stops. This was potentially dangerous, as driver could not get out of way of approaching vehicles.
Service brakes, Aug 7, 2023
July 2023 badly leaking hard brake lines, apparently at Right Rear underbody 4-way connector. This caused radically diminished braking capability, rendering car not drivable.
Other or unspecified, Jul 20, 2023
My front subframe broke. I was driving the car and was exiting the highway. I heard a snap n then had no control. Had my mechanic look at car and said frame snapped and control arm broke. The week before i had my car alignment and new tires put on. Nothing was noticed then. Mechsaud rusted from inside out.. After talkwith many different repair shops, they all stated that the front subframe breaks on subarus. They need to change the design. I called subaru and asked them to fix. Said car was to old and to many miles. I have owned cars for over 40yrs , with well over 200k mils on them. I have never had a frame break. It's very unusual when mechanics says this is a problem with subaru. Plus the subframes are on backorder. Thats how many they are selling. Even the used parts dealers can't get them
Suspension, Jun 7, 2023
Failure of front subframe while driving. Vehicle is unable to be driven. Vehicle pulled severely to drivers side while driving. Subframe had severe deterioration by rust . Vehicle is at Annen Brake Fond du Lac, Wi and available for inspection. Replacement part is unavailable and there is no ETA by manufacturer.
Steering, Air bags, May 30, 2023
Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue for all affected vehicles.
Steering, Suspension, Engine, Apr 17, 2023
The front lower subframe cracked where the driver's side front wheel attaches to it in our 2011 Subaru Outback. This resulted in loss of steering control of vehicle. The issue has been confirmed by independent mechanic. Vehicle has not been inspected by manufacturer, police, or insurance agent. It is available for inspection at [XXX]. There were no warning lights when this failure occurred. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Other or unspecified, Apr 7, 2023
The left front engine cradle collapsed due to rust while driving. this caused the car to swerve to the left, and when the brakes were applied, it also swerved left. The car was almost undriveable. The failure put the driver of the car at risk, and luckily it happened in city driving, and not on the highway. The engine cradle is a component of the frame of the car, and should not be rusting out after 130,000 miles. This is why I think this model may need to be subject to investigation and possible recall. The Subaru Dealer (Cityside Subaru) looked at the car and confirmed that the left front cradle collapsed due to rust. They say the repair would cost $2800. There was no warning or indication prior to failure. In fact, we have had this vehicle continuously serviced at the dealership since 2011, and since 2016 we have spent over $16,000 in repairs, including various front wheel components. I would have expected the dealer to notify us if there was a potential problem. Because they didn't I feel this is a catastrophic failure that could be dangerous in any situation, especially at high speeds.
Power train, Mar 27, 2023
The contact owns a 2011 Subaru Outback. The contact stated that while driving approximately 65 MPH and depressing the accelerator pedal, the vehicle inadvertently lunged forward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and provided information per manufacturer's request, but no assistance was provided. The failure mileage was approximately 100,000.
Power train, Mar 25, 2023
As I was driving my car it began to shudder. The lights on my dash turned on (engine, traction, oil, and break). I was in the middle of the road in ongoing traffic. The car behind me was able to swerve around in time. Cautiously, I was able to take the car to a mechanic. The valve body on the car needed to be replaced. This is typical for this year of Subaru. The dealer verified the issue and quoted me on the price.
Power train, Engine, Mar 20, 2023
While driving the car and stepping on the breaks really to avoid something in the road, the engine stalls and loses power requiring the driver to turn the key and restart the vehicle. My safety is a risk because if this happens on the street or highway with other vehicles around it could cause a major accident. This issue has not been confirmed by a dealer or independent service however, a call to my local dealership confirmed they have heard of this issue in the past and suggested it was the torque converter. The vehicle has not been inspected by the manufacturer, police, insurance or others. There were no warning lamps or any other indicators of this issue prior to the issue. They first started to appear a few years after owning the vehicle.
Power train, Feb 18, 2023
The valve body malfunctioned causing improper gear shifts. The vehicle would breifly stop acceleration at 20 mph, before forcefully shifting into 2nd gear. For 2 years there were no warning lights, codes or messages, nor would it reproduce the malfunction when a mechanic inspected it. The issue progressed to the point of not shifting into 1st gear and having no acceleration at a stoplight. At this point warning lights and codes were produced indicating the value body was the source of the issue. Although I was able to avoid an accident, there were several near incidents of being rear ended.
Power train, Feb 3, 2023
The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.