2016 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 642 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Outback model years with reports.
Of the 2016 reports, 22 involved a crash and 3 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleDec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Campaign 19V910000 on NHTSA.gov
Steering, columnDo not drive until repairedMay 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The loss of steering ability would increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Campaign 16V292000 on NHTSA.gov
Power train, driveline, driveshaftNov 24, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Campaign 15V794000 on NHTSA.gov
Power train, driveline, driveshaftAug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Campaign 15V502000 on NHTSA.gov
Representative owner complaints
642 reports, newest first.
Electrical system, Oct 14, 2021
For months, there have been incidents of battery drain where the vehicle is unable to be started without a jump charge. I have replaced the battery several times; electrical testing by the dealership does not diagnose any problem.
Visibility/wiper, Oct 8, 2021
Windshield cracked without any cause
Electrical system, Sep 19, 2021
i am about to replace battery in my 2016 subaru outback for the fourth time. obviously an ongoing problem with this vehicle . my wife had to wait 4 hours for subaru roadside assistance to respond with tow. All replacement batteries done by dealerships. No warning signs. .
Engine, Sep 16, 2021
We have experienced slight acceleration issues when at standstill. For example parking in our garage, nosing to the front and the car will lurch forward. We always been able to control it but we do have to watch out. Decided to report after reading issues by other owners.
Visibility/wiper, Sep 15, 2021
The windshield cracked without receiving any kind of impact to it. No rock chip, sudden jolt, extreme temperatures or other weather event precipitated the cracking.
Electrical system, Sep 14, 2021
I drove my car several miles to a ferry without any problems. I turned off the ignition and the car sat on the ferry for less than five minutes. When I tried to start the car, the battery was completely dead. The ferry driver had to return to the island side with just my car, which they pushed off the ferry. My husband came and jump started the battery. The car was driving very jerkily after that for about ten minutes. We immediately took the car to an independent service center technician, who tested the battery and said the battery was fine. We stopped to fill it up, thinking maybe there was air in the fuel tank or something. When we restarted it, the problem was gone. I researched online and discovered that electrical/battery problems are common with Subaru Outbacks. This was/is a safety problem because apparently I could be stranded anywhere. This car has died in the driveway many times in the five years we have owned it. This was the first time it died on a trip. There was no warning message or symptom of any kind - car was driving fine, then completely dead after five minutes of being off.
Electrical system, Sep 8, 2021
2016 3.6 Subaru Outback has required battery replacement 4 times. If the battery dies while operating the car a dangerous shutdown of various electrical systems. This has happened twice, one instance no power steering, the next time the braking systems engaged. In both instances I was fortunately at a stop. If this happens while the car is moving especially at a high rate of speed, the results would be catastrophic.
Electrical system, Sep 7, 2021
The contact's wife owns a 2016 Subaru Outback. The contact stated that since owning the vehicle, the vehicle failed to start up after multiple attempts without warning. Since owning the vehicle, the battery was replaced four times. The contact initially had the vehicle jump-started and taken to the dealer. The battery was replaced once by the dealer and replaced out of pocket three times. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Electrical system, Sep 7, 2021
Two different batteries have been completely drained in the last two weeks. The first time I thought it was that the the current 27 month old battery had failed. There were no warning lights or symptoms of electrical issues either time. We just came out to a completely drained battery. After installing a new battery two weeks ago, the battery was drained down to 1.2 amps yesterday morning after 16 hours of non use. A mechanic diagnosed it as a parasitic draw and we were able to recharge the battery overnight. Now the brand new battery has been weakened by the complete draining. We also no longer have confidence in leaving the car idle for any length of time. Isn't there a software update to fix this issue?
Electrical system, Sep 6, 2021
Shift mechanism is not releasing the vehicle key while in Park
Power train, Aug 27, 2021
The contact owns a 2016 Subaru Outback. The contact stated while driving 65 MPH, the vehicle inadvertently started shuddering and jerking. The contact also stated that the vehicle was making abnormal sounds. There were no warning lights illuminated. The contact stated that she was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the transmission had failed. Then, the vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure and informed the contact that they would replace the transmission, but she would be responsible for the cost of the labor. The vehicle was repaired. The approximate failure mileage was 107,000.
Electrical system, Aug 24, 2021
Car has 66,000 miles on it. vin#[XXX]--- HORN DOES NOT WORK IN ANY POSITION. Is available for inspection at any time. Nearest dealer is State Line Subaru - Somerset, MA Have contacted dealer and have received no response. Almost caused an accident by failure of the horn. No warning lights or messages. No indication of problems prior to failure. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Seat belts, Other or unspecified, Aug 22, 2021
Incident occurred on Interstate 25 Northbound at approximately mm 190. My speed was approximately 70 mph. Weather was dry and about 70 degrees. I was in the next to left lane in 4 lanes of traffic. The moonroof on my 2016 Subaru Outback exploded violently sending glass outward into traffic. I had never heard of this phenomena so when I saw black material from the top of my car going into traffic I thought it was pieces of my roof rack. I pulled over to the shoulder to examine my car and saw a massive hole in the moonroof. Knowing that if I continued shards of glass would continue to be expelled onto the interstate I pulled the remaining pieces of glass into the interior of the car. Not that it mattered, that's where they fell anyway when I opened the moonroof. The pieces of the moonroof fell into the slots for the seatbelts, rendering the drivers side inoperable. It was a miracle that no other car was seriously impacted and that I was able to get home safely. Subaru and any other car manufacturer that is involved with this problem needs to be held accountable for the damages and remedial repairs. This problem should be addressed by the NHTSA immediately.
Power train, Electrical system, Other or unspecified, Aug 13, 2021
Unable to turn key to off position when in neutral and unable to remove key from the ignition. In order to get the key out of the ignition, the car needs to be restarted and turned back off or the gear shift needs to be pushed as hard as possible into the neutral position multiple times. With the inability to turn the car totally off and remove the key, there are multiple safety issues that can arise. Was informed that the entire select lever assembly needs to be replaced due to a known issue by Subaru. The issue was reproduced by an independent service center. No warning lamps are illuminated.
Electrical system, Aug 8, 2021
Ignition does not release key in a reasonable manner. Must wiggle key, start/stop car multiple times, and wait for 15-20 minutes before the key releases from the ignition. Started as an occasional issue, but has become more and more constant.
Electrical system, Aug 8, 2021
model Year 2016 Outback vehicle purchased new in Dec.2015. The OEM 2015 battery was replaced gratis by dealer ( Flemington Subaru) in Feb 2020 at 26,016 mileage. The Feb. 2020 replacement battery was changed Jan.27,2021 by Flemington Subaru due to ‘dead check’ found during a recall service for telematics updating. The Jan.27, 2021 replacement has failed on multiple occasions since installed ~7 months ago. The dealer performed a Battery/Electrical System analysis on 4August,2021which alleged the battery to be “GOOD” with measured 12.63 volts and CCA 571 vs. its CCA 550 rating. Despite adequate miles driven and only several days since the 4 August test the battery is again dead on Aug.8,2021. I possess all pertinent service record invoices relating to battery changes and testing.
Power train, Electrical system, Aug 7, 2021
Parking shifter sensor is failing intermittently. This prevents removing the key from the ignition. Seems to react better when you throw the shifter into park forcefully.
Electrical system, Aug 5, 2021
The contact owns a 2016 Subaru Outback The contact stated that after placing the vehicle into PARK, the key could not be removed from the ignition switch. After turning off and restarting the vehicle several times, the key was removed from the ignition switch. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,104.
Electrical system, Aug 4, 2021
Battery drains - just goes dead. In the past six months it has happened @4 times. Checked twice at my garage and no problem found. Electrical system and battery checked out. After it is jumped it runs rough and not drivable until computer resets and windows have to be reset by hand. No warning lights of low battery.
Electrical system, Aug 3, 2021
Multiple jump starts due to battery dying, even after replacement battery. Car is not reliable, not able to start after not driving it for 2 days.
Electrical system, Jul 26, 2021
We purchased this vehicle as a private sale in Nov 2018. In May 2020, the battery failed and was replaced, thinking it had reached end of life.. One month later, in June 2020, this new battery was dead, and was replaced under warranty under the premise that it was a bad battery. In addition, at the time of this 2nd battery replacement, the vehicle was inspected by our dealership to assess why the battery died, and though no direct cause was found, the battery cables were replaced. This July 11th, 2021, the battery was dead once again, and replaced under warranty, again thinking it was a defective battery. Yesterday, July 25th, two weeks after this 3rd new battery replacement, the battery was dead again. No user error was ever noted (no internal light left on, vehicle had been driven regularly every day of the week, etc.). Upon research online, there appears to be a class action lawsuit against Subaru regarding electrical problems that rapidly drain batteries in several Subaru models 2016-2020, which includes our 2016 Outback. We can never know when our battery could fail, and clearly cannot trust this vehicle to start on any given day, which is a serious safety concern. We have been unsuccessful in our attempts to communicate with Subaru customer support. Please investigate this complaint as appropriate. Thank you.
Electrical system, Seat belts, Engine, Jul 22, 2021
My Outback lost AC/Heat and even after repair at an Outback dealership, it still goes out intermittently. My car battery seems to drain for no reason at all, without any consistency to the drainage of power either. I have it looked at, and the dealership said there isn’t a cause and there isn’t anything that can be done. Back rear door doesn’t lock and unlock with the key fob designation; sets off the alarm when we don’t pay attention to it. Hatch door only lifts about 14 inches upon designation. Has to be manually lifted the rest of the way. Has been fixed once at a dealership, but since returned to the aforementioned diagnosis.
Electrical system, Other or unspecified, Visibility/wiper, Jul 19, 2021
The adjustment of the passenger side side view mirror has malfunctioned. The mirror can not be adjusted properly for visibility of cars to the side of the vehicle. Only the driver-side window is operable. All other windows fail to open from the driver side control. The passenger window will no longer operate from the passenger side either. These windows would have to be broken in order to escape the vehicle in some situations (flooding). My mechanic says that this is a common problem in 2016 Subaru Outbacks. No warning lights were activated. A mirror not able to be adjusted for optimum sighting of other vehicles is surely a safety issue.
Electrical system, Jul 19, 2021
Battery has failed repeatedly, at least 4 or 5 times over the last year. Took to dealer who checked it out and said they found no issues. Please note no lights or doors were left open that would have resulted in a batter drain. Concerned as I have been stranded due to this issue.
Electrical system, Jul 16, 2021
The car drains the battery to the point of not being able to turn the engine on after >10 minutes of playing the radio while the engine isn't turned on. Happened three separate times where I had to request a jump. I replaced the battery with a new one but the problem persists.