2017 Subaru Outback
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 917 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Outback model years with reports.
Of the 2017 reports, 32 involved a crash and 3 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleDec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Campaign 19V910000 on NHTSA.gov
Steering, columnOct 6, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Campaign 16V716000 on NHTSA.gov
SuspensionAug 3, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Campaign 16V576000 on NHTSA.gov
Steering, columnDo not drive until repairedMay 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The loss of steering ability would increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Campaign 16V292000 on NHTSA.gov
Representative owner complaints
917 reports, newest first.
Electrical system, May 16, 2019
ONCE THE VEHICLE IS PLACED IN PARK, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED. THE ONLY WAY TO REMOVE THE KEY IS TO PLACE THE VEHICLE IN DRIVE AND BACK IN TO PARK (WITH MORE FORCE). THIS HAPPENS ABOUT 50% OF THE TIME WHEN TRYING TO REMOVE THE KEY. MY WARRANTY IS FOR 36K MILES OR 3 YEARS. THE CAR IS CURRENTLY AT 38K MILES.
Other or unspecified, May 14, 2019
ORIGINAL WINDSHIELD CRACKED BY ROCK (I THINK) HIT AT TOP NEAR EDGE AND CRACK INSTANTLY RAN DOWN AND ACROSS THE WINDSHIELD. TOOK TO DEALER FOR REPLACEMENT, TOOK ALL DAY BECAUSE THE FIRST WINDSHIELD THEY INSTALLED BROKE, SO THEY HAD TO PUT IN A SECOND. A WEEK LATER HEARD A LOUD POP, LIKE A ROCK HAD HIT THE WINDSHIELD AND WINDOW CRACKED FROM JUST ABOVE THE WIPER ON THE PASSENGER SIDE UP AND TO THE MIDDLE OF THE WINDSHIELD. IF IT WAS A ROCK IT COULDN'T HAVE CAME DIRECTLY IN BUT WOULD HAVE HAD BEEN LOBBED AS A STRAIGHT IN SHOT WOULD HAVE CLIPPED THE WIPER AND THE WIPER HAS NO DAMAGE. THERE IS A VERY SMALL DING IN THE WINDSHIELD, CERTAINLY NOT SIGNIFICANT ENOUGH TO CAUSE A CRACK THAT WOULD INSTANTLY RUN ACROSS THE WINDSHIELD. DEALER WILL NOT WARRANTY A 1000 WINDSHIELD THAT I HAD FOR A WEEK. I DON'T THINK THE INTEGRITY OF THE WINDSHIELD IS SOUND IF A SMALL ROCK DINGS THE WINDSHIELD AND CAUSES IT TO CRACK. IF SOMETHING OF SIZE WERE TO HIT IT I THINK IT WOULD LIKEY BREAK THROUGH AND COULD SERIOUSLY INJURE SOMEONE. THIS IS A HUGE SAFETY ISSUE, THE GLASS IS DEFECTIVE. WINDSHIELDS ARE BUILT TO WITHSTAND SERIOUS IMPACT WITHOUT CRACKING. SOME NEEDS TO LOOK INTO THIS. I'VE SEEN MANY PEOPLE REPORTING THIS ONLINE AND SOMEONE IS GOING TO GET HURT. SUBARU NEEDS TO RECALL ALL THE VEHICLES AND REPLACE WITH SAFE GLASS AND THEY NEED TO REIMBURSE ALL THOSE LIKE ME THAT HAVE INCURRED RIDICULOUS EXPENSE BECAUSE OF THIS DEFECT.
Visibility/wiper, May 14, 2019
WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING IN RAINY CONDITIONS WITH THE DEFROSTER ON. I HEARD A LARGE POP. I WAS DRIVING ON THE FREEWAY, I WASN'T BEHIND ANY TRAFFIC. THE CRACKED STARTED AT THE SIDE OF THE WINDSHIELD. ON MY WAY HOME LATER THAT DAY WITH THE WINDSHIELD THE CRACK GREW AN ADDITIONAL 6 INCHES. I ORIGINALLY THOUGHT THIS WAS JUST A FREAK ACCIDENT BUT THEN I SEEN SOMEONE ELSE'S POST ON NEWER MODEL SUBARU WINDSHIELDS AND THERE ARE HUNDREDS MORE INCIDENTS EXACTLY LIKE THIS ONE. I KNOW THERE WAS A LAWSUIT IN 2017 ON THE 2015-2016 MODEL WINDSHIELDS, BUT I READ ENOUGH TO BELIEVE THIS PROBLEM STILL EXISTS IN THE 2017 TO PRESENT MODELS. THIS ISN'T SAFE. TORQUE NEWS THERE IS AN ARTICLE DATED MAY 5, 2018, "SUBARU LOSES LAWSUIT OVER FAULTY OUTBACK WINDSHIELDS" DISCUSSING THE LAWSUIT, THE COMMENTS FROM THE FELLOW SUBARU OWNERS IS CONCERNING.
Vehicle speed control, May 12, 2019, crash
WHEN PULLING INTO A HEAD NO PRKING SPACE, THE ENGINE REVVED AND THE CAR SPED FORWARD SEVERAL FEET, HITTING A ROCK IN THE LAWN. I PUT THE CAR IN REVERSE AND THE SAME THING HAPPENED WITH CAR SPEEDING UNTIL I COULD HIT THE BRAKE.
Air bags, Seat belts, Visibility/wiper, Apr 24, 2019, crash
I HIT A LARGE DEER ON IH 10 AT 75 MPH. ALL AIRBAGS DEPLOYED SAFELY BUT CONPLETELY BLOCKED MY VISION AND PREVENTED ME FROM EXITING THE VEHICLE AS THE BAGS BLOCKED DOOR HANDLES, WINDOW CONTROL SWITCHES AND MY SEAT BELT RELEASE. ANOTHER MOTORIST CUT AIR BAG STRIPS AND HELPED ME TO EXIT THE CAR. FORTUNATELY, NO FIRE.
Vehicle speed control, Apr 24, 2019, crash
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE AND A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Visibility/wiper, Apr 24, 2019
WE PUT CAR IN GARAGE. IT WAS CLEAN PERFECT CONDITION. THE GARAGE IS LOCKED AND I FOUND A SPIDER SCRATCH WHICH HAD NO VISIBLE HOLE FROM A PEBBLE. THE SPIDER CRACK WAS INTERNAL SO I COULD FEEL NO INDENTATION. I HAVE WITNESSES IN THE VEHICLE. IT IS VERY CLEAR THAT IT WAS INHERENT IN THE WINDOW. TO AVOID POSSIBLE DANGER I BROUGHT IT TO DEALERSHIP. I STILL PAID $100 FOR REPAIR AND I BOUGHT IT NEW. ALSO I HAD SCRATCH PROTECTION.
Fuel/propulsion system, Apr 15, 2019
FUEL GAUGE IS INACCURATE AND DOES NOT SHOW NEAR EMPTY WHEN NO USABLE FUEL IS LEFT IN THE TANK. WE WERE DRIVING TO AN EVENT WITH SLIGHTLY LESS THAN 1/4 OF A TANK OF GAS REMAINING WHEN THE VEHICLE RAN OUT OF FUEL. COMPLETE ENGINE STALL (NO SPUTTERING/ETC. BEFORE) AT 70MPH ON THE HIGHWAY, REQUIRING AN EMERGENCY STOP ACROSS SEVERAL LANES OF TRAFFIC. THIS IS CLEARLY A DANGEROUS PROBLEM, AND IT SEEMS SEVERAL OTHER 2017 OUTBACK OWNERS HAVE REPORTED SIMILAR ISSUES. IT APPEARS TO BE SIMILAR TO THE 2018 FUEL GAUGE RECALL (WTW-82) BUT FOR 2017 VEHICLES. UNFORTUNATELY, I DIDN'T THINK TO TAKE A PICTURE OF THE FUEL GAUGE, BUT WAS ACTUALLY PAYING CLOSE ATTENTION AS I HAD RECEIVED THE NOTIFICATION FOR SUBARU'S WUD-89 "DISTANCE-TO-EMPTY SOFTWARE UPDATE," SO I KNEW THE DISTANCE-TO-EMPTY INDICATOR WAS WRONG, BUT GIVEN THE NOTICE SAID NOTHING ABOUT THE FUEL GAUGE ITSELF AND ONLY MENTIONED THE DTE SOFTWARE WAS INCORRECT, I MADE THE NATURAL ASSUMPTION THAT THE GAUGE ITSELF WAS STILL AT LEAST REMOTELY ACCURATE.
Other or unspecified, Apr 8, 2019
INTERMITTENTLY NOT ABLE TO REMOVE THE IGNITION KEY FROM THE IGNITION.
Other or unspecified, Apr 5, 2019
ON MARCH 24, 2019, MY HUSBAND AND I WERE DRIVING NORTH ON INTERSTATE 5 IN SOUTHERN OREGON, TRAVELING FROM OUR WINTER HOME IN NEVADA TO OUR SUMMER HOME IN ALASKA. SUDDENLY, WE HEARD A LOUD EXPLOSION ON THE ROOF OF OUR CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY EXPLODED AND SHATTERED!! THERE WERE NO ROCKS OR DEBRIS ON THE ROAD. SINCE WE WERE TRAVELING, I WAS ABLE TO GET THE SUNROOF REPAIRED AT WALKERS RENTON SUBARU IN RENTON, WASHINGTON. EVEN THOUGH THE VEHICLE WAS STILL UNDER THE FULL BUMPER TO BUMPER 36,000 MILE WARRANTY (IT HAD 27,000 MILES ON IT), I WAS REQUIRED TO PAY THE $500 REPAIR BILL. THE SERVICE ADVISOR TOLD ME THAT THE BREAKAGE HAD TO HAVE BEEN DUE TO A ROCK, AND WAS NOT COVERED UNDER WARRANTY. I AM CONVINCED THAT THERE WAS NO ROCK OR ANYTHING ELSE THAT CAUSED THE SHATTERING OF THE SUNROOF GLASS. THERE ARE SCATTERED REPORTS OF SUNROOFS SPONTANEOUSLY EXPLODING, AND I AM CONVINCED THAT THAT IS WHAT HAPPENED TO ME.
Electrical system, Other or unspecified, Apr 2, 2019
NAVIGATION SCREEN CAN NOT SEE IN DAY TIME AND IGNITION KEY WILL NOT REMOVE SOMETIME WHEN PARK.
Other or unspecified, Mar 27, 2019
WINDSHIELD CRACK IN LOWER GLASS PORTION (ABOUT A FOOT LONG); ORIGINATED WITHOUT ANY ROCK STRIKE. NOTICED IT WHILE DRIVING ONE DAY LAST WEEK, ON A LONE STRETCH OF HIGHWAY IN NEVADA. HAVE SEEN ONLINE TONIGHT THAT THIS HAS BEEN A KNOWN PROBLEM WITH SEVERAL SUBARU MODELS AND YEARS. I SHOULD NOT NOR SHOULD MY INSURANCE COMPANY PAY FOR A KNOWN ISSUE THAT THESE MODELS HAVE.
Service brakes, Mar 15, 2019
I HAD TWO SIGNIFICANT BRAKING PROBLEMS WITHIN TWO DAYS. BOTH DAYS WERE CLEAR AND SUNNY, WITH NO SNOW, ICE OR RAIN. THE FIRST OCCURRED WHEN MY WIFE AND I WERE ON A LOCAL STREET. I STEPPED ON THE BRAKE TO STOP AT AN INTERSECTION. INSTEAD OF STOPPING, THE CAR ACCELERATED INTO ONCOMING TRAFFIC. FORTUNATELY, THE DRIVER COMING TO MY RIGHT WAS ABLE TO STOP BEFORE PLOWING INTO MY CAR. MY WIFE AND I AVOIDED A SERIOUS ACCIDENT. THE FOLLOWING DAY WE WERE COMING UP TO A RED LIGHT BEHIND ANOTHER CAR IN THE TURN LANE. I STEPPED ON THE BRAKE - CAREFULLY SO I DIDN'T ACCELERATE - AND THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. EYESIGHT ASSISTED BRAKING STOPPED THE CAR BEFORE I REAR-ENDED THE CAR IN FRONT. SINCE IT WAS A TURN LANE, THE CAR IN FRONT MOVED UP AND I SLOWLY MOVED FORWARD. ONCE AGAIN THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND ASSISTED BRAKING STOPPED THE CAR. I PULLED OVER ONTO A SIDE STREET AND THE BRAKES WORKED, BUT WERE SPONGY. FOR THE REST OF THE WAY HOME, ABOUT 3 MILES, THE BRAKES WORKED OK. AFTER THE SECOND INCIDENT MY WIFE AND I DISCUSSED WHAT HAPPENED. WE CAME TO THE CONCLUSION THAT WE BOTH HAD SIMILAR EXPERIENCES, TO A LESSER EXTENT, WITH THE CAR ACCELERATING WHEN BRAKING. WE BOTH THOUGHT THAT WE DID SOMETHING WRONG, BUT AFTER THE DRAMATIC ACCELERATION INTO ONCOMING TRAFFIC REALIZED THAT IT WAS THE CAR. I HAD THE CAR TOWED TO THE DEALERSHIP. OVER A FEW DAYS TIME THEY COULDN'T FIND A PROBLEM AND REFERRED IT TO SUBARU CUSTOMER CARE. IT'S FOUR WEEKS SINCE THE FIRST INCIDENT AND THEY'RE NO CLOSER TO IDENTIFYING THE PROBLEM.
Other or unspecified, Mar 15, 2019
FRONT RIGHT POWER WINDOW. POWER WINDOW ON PASSENGER SIDE GOES DOWN, WHEN PULL TO CLOSE, GOES UP THEN OPENS/COMES DOWN AGAIN. WON'T STAY UP.
Steering, Engine, Mar 14, 2019
NOT ABLE TO TAKE KEY OUT OF THE IGNITION, KEY IS BEING STUCK 50% OF THE TIME. SECOND ISSUE IS THE ENGINE IS MAKING BIRD CHIRPING NOISE, IT COMES AND GOES BUT IT GETS LOUDE!! TOOK IT TO DEALER A YEAR AGO BY THE TIME I GOT THERE THE NOISE STOPPED SO THEY COULD NOT FIGURE OUT THE ISSUE, TOOK IN THE SECOND TIME ABOUT 8 MONTHS AGO THE SERVICE TECH HEARD IT AND BOOKED ME FOR AN APPOINTMENT. BY THE TIME MECHANIC GOT TO IT NEXT DAY IT STOPPED. THIS WAS ALL UNDER WARRANTY AND NOW I AM OUT OF WARRANTY AND HAVE NO SUPPORT FROM A LOCAL DEALER FROM WHERE I BOUGHT THE CAR. I DID SOME RESEARCH ON THIS ISSUES AND THERE IS A HUGE PROBLEM WITH THIS AND SUBARU IS NOT DOING ANYTHING ABOUT IT.
Visibility/wiper, Mar 11, 2019
I HAD THE ORIGINAL WINDSHIELD IN MY 2017 OUTBACK CRACK WHILE DRIVING ON I-65 BACK IN MARCH OF 2018, WHICH I PRESUMED WAS DUE TO A STONE CHIP EVEN THOUGH THE CHIP DAMAGE I OBSERVED WAS EXTREMELY MINOR. NOT KNOWING ABOUT THE ONGOING WINDSHIELD CRACKING ISSUES THAT SUBARU WAS UNDERGOING WITH THEIR 2015-2016 MODELS, I HAD THE CRACKED WINDSHIELD REPLACED AT MY DEALER WITH OEM PARTS ORDERED THROUGH MY DEALER'S PARTS DEPT. WHICH ENDED UP COSTING ME $500 OUT OF POCKET ON A $788 INSURANCE CLAIM. NOW I HAVE THE SAME KIND OF CRACK APPEARING IN THE REPLACEMENT WINDOW WITH NO APPARENT STONE CHIP OR OTHER CAUSE. I FIRST NOTICED THE CRACK ORIGINATE FROM THE AREA OF THE VIN WINDOW IN THE BOTTOM DRIVER'S SIDE OF THE WINDOW. THIS HAPPENED SOON AFTER I BEGAN DRIVING ON A QUITE COLD DAY WITH THE WINDSHIELD DEFOGGER ENGAGED. SINCE IT HAPPENED LESS THAN 1 YEAR AFTER THE FIRST, I ASKED THE SERVICE REP AT MY LOCAL DEALERSHIP IF THE REPLACEMENT WINDOW WAS COVERED BY ANY MANUFACTURER'S WARRANTY AND HE SAID NO, NOT FOR CRACKING. AFTER SEARCHING THE WINDSHIELD CRACKING PROBLEM ONLINE, I WAS SHOCKED TO READ OF THE NUMBER OF OTHER SUBARU LEGACY/OUTBACK OWNERS OF SIMILAR MODEL YEARS AND LATER WITH IDENTICAL STORIES AND WITH SUBARU APPARENTLY DUCKING THE ISSUE BY CONTENDING THAT THEY ARE NOT RESPONSIBLE FOR WARRANTYING REPLACEMENT WINDOWS. NEEDLESS TO SAY I'M NOT HAPPY TO READ OF THEIR DODGING THIS POTENTIALLY SERIOUS SAFETY ISSUE. I GUESS IT WILL TAKE ANOTHER CLASS ACTION LAWSUIT TO GET SUBARU TO STEP UP.
Steering, Feb 14, 2019
VEHICLE WOULD NOT START ERROR MESSAGE INDICATED STEERING OVER HEATED THIS HAS HAPPENED ON TWO OCCASIONS
Fuel/propulsion system, Feb 2, 2019
WE WERE TRAVELING ON THE INTERSTATE AND THE MILES TO GO BEFORE NEEDING FUEL MONITORING SYSTEM SAID WE HAD 60 MILES OF FUEL LEFT. WHEN REACHED 30 MILES OF FUEL LEFT ON THE FUEL MONITORING SYSTEM THE CAR DIED AS IF WE WERE OUT OF GAS. IT WOULD NOT START AGAIN UNTIL BE PUT FUEL IN THE TANK. I FEEL THIS IS A DANGEROUS LIABILITY. IT JUST SO HAPPENED THAT WE HAD TAKEN AN EXIT AND COULDN'T EVEN MAKE IT TO THE GAS STATION WE COULD SEE A 100 YARDS FROM THE EXIT. WE DID MANAGE TO GET THE CAR PULLED OFF TO THE SIDE OF A VERY BUSY HIGHWAY, BUT IT WAS TO DANGEROUS TO LET ANYONE WALK TO THE STATION AND HAD TO CALL SOMEONE FOR HELP. I HEARD THERE WAS A RECALL FOR THIS PROBLEM BUT WE DID NOT RECEIVE A NOTICE FOR OUR CAR. I AM FILING THIS REPORT BECAUSE I FEEL SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS AGAIN. WE CAN'T TRUST THE FUEL GAUGE AND THEREFORE WE MAKE SURE IT DOESN'T GET VERY LOW BEFORE REFUELING.
Electrical system, Jan 30, 2019
THE KEY GETS STUCK IN THE IGNITION AT THE ACCESSORY POSITION AND WILL NOT COME OUT. THE SHIFTER ALSO DOES NOT LOCK MAKING IT EASY FOR THE SHIFTER TO BE KNOCKED OUT OF PARK. THE CAR WAS PARKED IN THE DRIVEWAY AT MY RESIDENCE ON A SLIGHT GRADE. AS I WAS GETTING OUT OF THE CAR I ACCIDENTLY HIT THE SHIFTER KNOB KNOCKING IT OUT OF PARK INTO REVERSE. THE VEHICLE WAS ROLLING BACK BUT I WAS ABLE TO GET BACK IN QUICKLY AND STOP THE VEHICLE.
Other or unspecified, Jan 29, 2019
AFTER PARKING, I FREQUENTLY CAN'T GET THE KEY OUT OF MY 2017 SUBARU OUTBACK, MAKING IT IMPOSSIBLE TO LEAVE THE VEHICLE. IT CAN TAKE DOZENS OF RESTARTS, SWITCHING FROM DRIVE TO REVERSE TO PARK AND MOVING THE WHEEL TO BE ABLE TO RELEASE THE KEY. ALSO, FREQUENTLY, WHEN THE CAR IS PARKED, I AM ABLE TO INSERT THE KEY BUT CANNOT TURN IT TO START THE CAR. THIS STARTED WHEN THE CAR WAS UNDER WARRANTY BUT DID NOT BECOME AN OBVIOUS/FREQUENT PROBLEM UNTIL JUST AFTER THE WARRANTY ENDED. I HAVE READ ON LINE THAT THIS WAS A DESIGN FLAW AND THE PART HAS BEEN REDESIGNED BUT THEY DID NOT ISSUE A RECALL AND ARE NOW CHARGING ME FOR THE NEW PART. I BELIEVE THIS IS A SAFETY ISSUE (BEING STUCK OUTSIDE IN MASSACHUSETTS IN WINTER WITHOUT BEING ABLE TO LEAVE OR SOMETIMES START MY CAR) THAT THEY SHOULD BE ADDRESSING. THIS HAPPENS MANY TIMES EACH WEEK, AND IS COMPLETELY UNPREDICTABLE.
Electrical system, Jan 29, 2019
THE EYE SIGHT GOES OUT AT 3OR 4 TIMES A WK. DEALER SAID THAT IT WAS NORMAL. I FEEL THAT IF THE EYE SIGHT GOING IS NORMAL, THEM WHY HAVE IT. WHEN IT GOES OUT I WILL BE DRIVING IT ON DIFFERENT ROADS.THIS HAS BEEN GOING ON I BOUGHT THE CAR.
Other or unspecified, Jan 21, 2019
I AM RANDOMLY UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PLACING THE VEHICLE IN PARK. IT HAS TAKEN ME UP TO TEN MINUTES TO GET THE KEY OUT. SOMETIMES JUST WIGGLING THE SHIFTER IN THE PARK POSITION IS ENOUGH TO GET THE KEY TO RELEASE. OTHER TIMES I HAVE TO REPEATEDLY START AND STOP THE ENGINE, AND MOVE THE GEARSHIFT LEVER FROM PARK TO DRIVE AND BACK TO PARK TO GET IT TO RELEASE. THE KEY WILL TURN ALL THE WAY TO THE OFF POSITION IN THE IGNITION BUT SOMETHING IS PREVENTING IT FROM BEING PULLED OUT OF THE IGNITION SWITCH. SEARCHING GOOGLE FOR THIS PROBLEM REVEALS THAT MANY OTHERS ARE HAVING THIS PROBLEM, AND THE DEALER'S SOLUTION IS TO REPLACE THE ENTIRE SHIFT ASSEMBLY AT YOUR EXPENSE IF YOU ARE OUT OF WARRANTY. THAT IS WHAT THEY TOLD ME, EVEN THOUGH THEY APPARENTLY HAVE A TSB ON THE PROBLEM.
Fuel/propulsion system, Jan 17, 2019
MILES TO EMPTY (MTE) SHOWS 40 MILES TO GO BUT RAN OUT OF GAS IN THE MIDDLE OF A BUSY INTERSECTION WHICH WAS TRAFFIC LIGHT CONTROLLED. I WAS STUCK THERE WHEN THE LIGHT TURNED GREEN FOR THE OTHER LANES AND CARS WERE COMING AT ME AND HAD TO DODGE MY VEHICLE.
Other or unspecified, Jan 9, 2019
THE CAR IS SQUIRLY ON SNOW AND ICE, FEELS LIKE THE STEERING WHEEL HAS PLAY IN IT AND BACK END KEEPS MOVING. FEELS LIKE IM TRYING TO KEEP IT ON THE ROAD AND ARMS GET TIRED. THIS IS GOING STRAIGHT DOWN THE HIGHWAY. ONLINE FORUMS THEY DESCRIBE IT AS GHOST WALKING. IT STARTED THE FIRST WINTER I GOT THE CAR AND I AM SCARED TO DRIVE IT NOW IN THE WINTER AND I EVEN HAVE STUDDED TIRES ON IT.
Steering, Other or unspecified, Dec 25, 2018
WHEN LANE KEEP ASSIST IS ON AT NIGHT (USES EYESIGHT TO KEEP YOU IN YOUR LANE) THE CAR STEERING WHEEL HAS ON TWO SEPARATE OCCASIONS SUDDENLY JERKED TO THE RIGHT. THE FIRST TIME THERE HAD BEEN SOME ROAD REPAIRS WITH SOME PARTS OF THE ROAD HAVING NEW ASPHALT AT SOME NOT, AND THE ROAD WAS STILL WET FROM A PREVIOUS RAINSTORM. THE MOST RECENT TIME THE ROAD WAS DRY AND THIS HAPPENED WHEN THE CAR REACHED AND EXIT WHERE THE PAINTED STRIPE ON THE RIGHT SIDE OPENED AT THE ANGLE FOR CARS TO DEPART THE INTERSTATE TO ALLOW FOR THE EXIT. THE FIRST TIME THERE WERE TWO IMMEDIATE JERKS TO THE RIGHT. THE LAST TIME A SINGLE JERK. EACH TIME I HAD TO FORCIBLY JERK BACK THE CAR BACK TO THE MIDDLE OF THE LANE I WAS IN, OR WE WOULD HAVE LEFT THE ROAD AT 65 MPH. I HAVE STOPPED USING LANE KEEP ASSIST - THIS WAS VERY DANGEROUS. THE FIRST TIME I ASKED THE SALESMAN AT SUBARU OF CHAMPAIGN ABOUT THIS, AND HE DIDN'T KNOW ABOUT IT. AFTER THE SECOND OCCURRENCE I DECIDED IT WAS A DANGEROUS DEFECT AND HAD TO REPORT IT. THANK YOU.