2020 Subaru Outback
Problems, recalls and owner-reported issues
Visibility/wiper is the leading concern among 899 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Outback model years with reports.
Of the 2020 reports, 19 involved a crash and 7 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMar 22, 2024
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
An air bag that does not deploy during a crash can increase the risk of injury.
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Campaign 24V227000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 8, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Campaign 22V485000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Dec 9, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Campaign 21V955000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Campaign 21V587000 on NHTSA.gov
Back over prevention, display functionDec 10, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Campaign 20V766000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesSep 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Campaign 19V664000 on NHTSA.gov
Representative owner complaints: engine
50 reports, newest first. Show all
Engine, Oct 2, 2022
Vehicle just quit running going down the road called roadside assistance after approximately two plus hours no help policeman comes along and said need to move car so he called a tow service and within minutes tow truck comes and tows my vehicle to Subaru dealership in Des Moines Ia. This happened last Sunday come Monday morning I get a call about my car they look into the problem told me I had a bad thermal control valve and parts would not be here until December. I asked if I could have it towed to dealership in Bellevue Nebraska where I live they said call Subaru of America and I did I explained the situation to them and they gave me a case number then said they would call the next day it didn’t happen called them back and they say working on it we’ll it’s been a week and still no call back and I don’t know where the car is I feel I’m being blown off
Engine, Engine and engine cooling, Sep 2, 2022
The contact owns a 2020 Subaru Outback. The contact stated while driving 30 MPH, the vehicle began to jerk and then stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred that same day. The contact veered to the side of the road and restarted the vehicle. The contact was able to drive to her residence; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the Engine Control Module (ECM) was malfunctioning. The dealer reset the warning lights; however, the failure had recurred more increasingly. The vehicle was then towed to a second dealer, Subaru of Pembroke Pines (16100 Pines Blvd, Pembroke Pines, FL 33027) where the fuel pump and high-pressure fuel pump were replaced; however, the failure persisted. The dealer then replaced the Engine Control Module (ECM). The vehicle was not fixed and remained at the dealer since July 12, 2022. The manufacturer was notified of the failure and followed up with the dealer. The contact was awaiting a call back from the manufacturer. A case was opened. The failure mileage was approximately 9,846.
Engine and engine cooling, Jun 24, 2022
The contact owns a 2020 Subaru Outback. The contact stated that the coolant needed to be replenished frequently. The contact had taken the vehicle to the dealer where a pressure test was performed however, the mechanic did not discover failure with the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Electrical system, Other or unspecified, Engine, Jun 11, 2022
1.car accelerated on its own—very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock. I reported these two issues to 1-800-SUBARU3. My case # is: 220610-163479 3. we did a “software” update bc we received a recall notice—it was completed at Cochran Subaru of Monroeville sometime in the fall of 2021, in March of 2022 while on vacation in Fla, the radio BLARED on its own, then stopped working altogether for a week or so—then just started working again.
Power train, Engine, Apr 22, 2022
On 3 separate occasions, my transmission has switched from automatic mode to manual “Auto-stick” mode on its own with no input from me. There were no warning lamps or error messages, and the gearshift was still firmly in Drive. This has resulted in 3 near-miss accidents because the car landed in 1st gear even though I was going about 30 mph each time. From my experience driving manual transmission vehicles, I know what happens when a moving vehicle is suddenly jammed into 1st gear—it comes to an immediate, violent stop. On all 3 occasions, I was lucky not to have other cars behind me. But I know I won’t be so lucky forever. Sooner or later, I will be rear-ended when this happens. I have taken the car to the dealership twice for inspection. They told me that they had never heard of nor seen any vehicle doing what I described. Technicians drove it 7 miles and reported no incidents. I knew it was unlikely to happen on command since it has occurred 3 times in 32,000 miles. They told me that Subaru requires dealerships to reproduce issues before undertaking any repairs. Therefore, they returned the vehicle and told me that it absolutely could NOT change modes unless I had bumped or moved the gearshift. Less than 2 weeks later, the defect happened for the third time. I returned to the dealership and insisted they look further into the problem. I involved the Service Dept manager so that my complaint might be taken more seriously. There is an open recall on the transmission for slipping but they said the 2 issues were unrelated. This time they kept the car for a week and drove it 46 miles. They connected a diagnostic computer to the transmission while driving it. But again, I was told since they witnessed no problems, they could do nothing more. I showed them a blog on Edmunds.com from Subaru owners reporting this exact issue beginning in 2011. Owners have taken this to Subaru many times but new cars still do this. Please help. I’m at my wit’s end. Thank you.
Other or unspecified, Engine, Fuel/propulsion system, Apr 10, 2022, fire
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Engine, Forward collision avoidance, Dec 26, 2021
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Engine, Dec 18, 2021
My car stalled at a stop light when I attempted to go when the light turned green. The car was in auto shut off mode so the engine was not running at the time. When I took my foot off the brake to go, the car didn’t restart and started shaking and all the lights on the dash came on. There was also a piercing warning sound and the infotainment screen showed that the “eyesight “ and all other driver assistance program were off but my audiobook continued to play. I tried restarting the car but it would not restart. I put the car in park and tried to get it to turn off but it wouldn’t. Since I was at a light and cars were behind me, I put on my hazards and waited a few minutes and got the car to restart and to get that noise to stop, sounded like a siren. My fuel warning had just come on but it indicated that I had 50 miles so not sure if it has anything to do with it?
Electrical system, Exterior lighting, Engine, Nov 22, 2021
The sixth time the car has failed to start due to dead battery. 3 of the 6 were times when the car was driven less than 5 miles and only turned off for a short duration.
Electrical system, Engine, Nov 17, 2021
11/10/21 first incident: vehicle stalled in middle of dangerous busy road intersection: would not start. After about 15-20 min, it restarted. Drove to Dealer who reported: "battery low, taking too many short trips running down the battery. Many codes found. all referring to low battery". 11/16/21 second incident in remote beach parking lot. After a 30-45 min walk, vehicle would not start. solenoids clicked, engine turned over a few times, but would not start. 15-20 min later, was able to start. Drove to dealer and left vehicle. Tech wondered if problem was maybe not the battery, possible loose wire, but none found immediately. Left car with them. 11/17/21: Dealer called: "bad fuel pump overheating and stopping. once cooled down would run again." Ordered a new part will be here in 2 days. I am not sure of their explanation since the car had a long time in the cold for fuel pump to cool down. If they are right, then the fuel pump must be defective from manufacturer.
Engine, Oct 13, 2021
The contact owns a 2020 Subaru Outback. The contact stated that while enter a freeway the speed suddenly reduced to approximately 15 MPH. The vehicle failed to exceed 15 MPH. Additionally, the vehicle lurched forward and would not immediately stop while depressing the brake pedal. During the failure several warning lights had illuminated including the check engine, brakes, and stability control. The vehicle was towed to the local dealer who reprogrammed the computer however, the failure continued. The manufacturer was notified of the failure. The failure mileage was 23,000.
Power train, Electrical system, Engine, Jun 25, 2021
Battery died at only 10months old. Left stranded for over 4 hours in remote area since we were camping when it happened. Nothing had been left on in the vehicle. Was able to eventually get a jump start and get vehicle to dealer for check. They found battery deeply discharged and recharged but battery died again 2 weeks later. Battery replaced that time. Fear this could happen while driving if i forget to turn off the auto stop/start system or even cause the car to stall while driving and result in loss of braking or control.
Structure, Engine, Jun 21, 2021
The contact owns a 2020 Subaru Outback. The contact stated while driving 65 mph when multiple warning lights were illuminated and a "Stop Driving the Vehicle" message was displayed. The contact stated he was able to drive to a nearby gas station. The contact stated while inspecting under the hood, he noticed the drive belt was shredded. The vehicle was towed to a local dealer, where it was diagnosed with needing the drive belt to be replaced. The vehicle was repaired. The contact stated in February of 2021, the tailgate failed to open with the key fob or manually. The contact stated after opening the tailgate, it failed to latch and close properly. The contact stated the tailgate ajar warning light was illuminated. The local dealer was called and made aware of the failure. The dealer informed the contact to disconnected the battery. The contact followed the instructions and stated the tailgate was functioning properly but in May of 2021, the failure recurred. The vehicle was towed to Royal Moore Subaru (1326 SE Enterprise Cir, Hillsboro, OR 97123: (503) 640-5660) where they were unable to diagnose the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 7,500.
Power train, Electrical system, Engine, May 15, 2021
MY 2020 SUBARU OUTBACK IS EQUIPPED WITH THE AUTO-START-STOP FEATURE. FROM THE BEGINNING THIS FEATURE WOULD ROUTINELY NOT FUNCTION, DISPLAYING THE ICON INDICATING AUTO START STOP WAS DISENGAGED. WHEN ATTEMPTING TO UTILIZE THIS FEATURE I LEARN TWO MORE DELIBERATELY HOLD DOWN FIRMLY ON THE BRAKE PEDAL AND I COULD ENGAGE THIS FEATURE AT TIMES. NINE TIMES OUT OF 10 THE AUTO START STOP FEATURE DOES NOT ENGAGE WHEN I STOP IN DRIVE WITH MY FOOT ON THE BREAK AT A TRAFFIC LIGHT OR AT A STOP SIGN. VERY OFTEN, THE FEATURE TURNS OFF MY ENGINE AND IMMEDIATELY RESTARTS WITH A RUMBLING OF THE ENGINE AND AN ABRUPT KICK TO THE STEERING WHEEL. EVEN WHEN THE FEATURE ENGAGES AND SHUTS OFF THE ENGINE AS EXPECTED, THE DURATION OF STOP MODE IS A LIMITED TO NO MORE THAN 20 SECONDS WHICH DEFEATS THE ORIGINAL INTENDED PURPOSE OF FUEL CONSUMPTION AND EMISSIONS REDUCTION. OCCASIONALLY AT A TRAFFIC LIGHT, SUCH AS WHEN WAITING TO MAKE A LEFT IN FRONT OF ONCOMING TRAFFIC, THE FEATURE DOES NOT ENGAGE AT FIRST STOP AND AFTER INCHING FORWARD AND READY TO MAKE THE TURN THIS FEATURE WELL ABRUPTLY STALL THE ENGINE AND STRAND ME MOMENTARILY IN FRONT OF ONCOMING TRAFFIC.
Electrical system, Exterior lighting, Engine, May 15, 2021
IN THE FIRST YEAR OF OWNERSHIP OF MY 2020 SUBARU OUTBACK, I HAVE EXPERIENCED MANY GLITCHES IN THE OPERATION OF THE ELECTRONICA SAFETY DEVICES. THE LATEST HAS BEEN RETURNING TO THE CAR AND FINDING THE BATTERY FULLY DISCHARGED DESPITE NOTHING BEING LEFT IN THE ON POSITION. YESTERDAY, AFTER FULLY CHARGING THE BATTERY, FOUR HOURS LATER THE BATTERY WAS FOUND TO BE FULLY DRAINED. I BOOSTED THE CAR AND BEGAN TO DRIVE IT WHEN AT THE FIRST TRAFFIC LIGHT THE AUTO-START-STOP FEATURE SHUT THE CAR OFF AND I COULD NOT RE-START IN THE MIDDLE OF AN INTERSECTION.
Electrical system, Engine, Apr 27, 2021
HAD THE CAR 18 MONTHS BATTERY WENT DEAD; UNDERSTAND THAT THIS IS SOME KIND OF NATIONAL ISSUE WITH SUBARU BATTERIES DRAINING PREMATURELY
Electrical system, Exterior lighting, Engine, Apr 15, 2021
BATTERY REPEATEDLY DIES AFTER VERY SHORT PERIODS OF TIME, NO LIGHTS LEFT ON OR DOORS LEFT OPEN. VEHICLE BATTERY HAS DIED A TOTAL OF 4 TIMES IN 7 MONTHS WHEN LEFT OVERNIGHT.
Electrical system, Other or unspecified, Engine, Apr 12, 2021
ON 3 OCCASIONS THE CAR WOULD NOT START AFTER BEING DRIVEN. THE DASHBOARD LIT UP, RADIO WORKED, BUT NO STARTER OR ENGINE NOISE. SUBARU SAYS THERE IS NOTHING WRONG WITH THE CAR OR BATTERY. THIS APPEARS TO BE A COMMON SUBARU PROBLEM.
Vehicle speed control, Engine, Feb 19, 2021
AUTO ON-OFF FUNCTION SHUTS OFF ENGINE WHEN VEHICLE STOPS IN TRAFFIC FOR ANY REASON. THE ENGINE IS TO RESTART WHEN DRIVER STEPS ON ACCELERATOR...HOWEVER THIS IS NOT ALWAYS THE CASE. MANY TIMES THE ENGINE FAILS TO START WHICH CAUSES THE DRIVER TO BELIEVE THE ACCELERATOR NEEDS MORE PRESSURE. WHEN THE ENGINE DOES FINALLY START THE CAR LEAPS FORWARD SINCE IT IS STILL IN FORWARD GEAR. THIS FORWARD LEAP IS VERY DANGEROUS SINCE ITHE LEAP IS TOTALLY UNEXPECTED. MOST DRIVERS TURN OFF THIS FUNCTION HOWEVER THE DRIVER TURN OFF SELECTION IS VOIDED ONCE THE CAR IS TURNED OFF. THE DRIVER MUST REMEMBER TO CANCEL THIS AURO-OFF FUNCTION EVERY TIME THE CAR IS STARTED SUBARU HAS RECEIVED MANY COMPLAINTS ABOUT THIS FUNCTION AND HAS DECIDED TO RELOCATE THE OFF-ON ICON TO A FRONT SCREEN RATHER THAN THE PREVIOUS 3RD SCREEN. THE CORRECT FIX WOULD SEEM TO BE ONCE THE DRIVER SELECTS TO SHUT OFF THIS FUNCTION IT SHOULD NOT OVERRIDE THE OFF SELECTION UNLESS INITATED BY THE DRIVER. ONCE I SHUT OFF MY RADIO IT STAYS OFF UNTIL TIRNED ON AGAIN. SUBARU SERVICE PROGRAM WRI-20 JANURARY 2021
Engine, Dec 10, 2020
WIFE REPORTED CAR STALLED WHEN MAKING A TURN AFTER STOPPING. WHILE TURNING SHE SAID IT FELT LIKE THE CAR WAS NOT GETTING ANY GAS AND HAD NO POWER. SHE LET THE VEHICLE ROLL TO A STOP ON THE SIDE OF THE ROAD. SHE SAID IT TOOK SEVERAL ATTEMPTS FOR THE CAR TO START BACK UP. THIS HAPPENED 3 TIMES TODAY DURING A TRIP TO THE DENTIST IN THE CITY OF LYNCHBURG, VIRGINIA. I CALLED TERRY SUBARU OF LYNCHBURG WHEN SHE GOT HOME AND REPORTED THE PROBLEM. THEY TOLD ME TO BRING IT IN TOMORROW TO HAVE IT CHECKED OUT.
Engine, Sep 9, 2020
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH EXITING THE HIGHWAY, THE VEHICLE STARTED TO SHAKE THEN STALLED. THE CHECK ENGINE, OIL AND BATTERY WARNING LIGHTS ILLUMINATED. THE CONTACT PUT THE VEHICLE IN PARK QUICKLY. THE CONTACT WAS IN THE MIDDLE LANE WITH NO SHOULDER. THE CONTACT WAITED THIRTY SECONDS TO RESTART THE VEHICLE. THE STARTED TO SHAKE AGAIN. THE VEHICLE WAS UNABLE TO RESTART. THE TOW TRUCK OPERATOR ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNABLE TO. THE VEHICLE WAS TOWED TO REYNOLDS' SUBARU (268 HAMBURG RD, LYME, CT 06371) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE REMAINED AT THE DEALER. THE CONTACT MENTIONED THAT THE DEALER INFORMED HER THAT NATIONAL SUBARU INFORMED THEM TO RETURN THE VEHICLE BECAUSE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT MENTIONED THAT SHE DIS NOT WANT TO DRIVE THE VEHICLE BECAUSE SHE TRANSPORTED HER GRANDCHILDREN IN THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE REMAINED AT THE DEALER FOR TWO WEEKS AND A DAY STILL UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,950.
Service brakes, Engine, Fuel/propulsion system, Aug 29, 2020
WAS DRIVING SUBARU OUTBACK, CAME TO A RED LIGHT AND CAR STOPPED AS IT'S DESIGNED TO DO. WHEN LIGHT TURNED GREEN, CAR STALLED AND NEVER STARTED AGAIN LEAVING ME ON A 3 LANE HIGHWAY CALLED ROUTE 19 IN HUDSON FLORIDA.
Electrical system, Exterior lighting, Engine, Aug 5, 2020
ELECTRICAL ISSUES, FLICKERING INTERIOR AND EXTERIOR LIGHTS, UNABLE TO UNLOCK/ LOCK DOORS. CAR WON'T START, DEAD BATTERY
Engine, Jun 14, 2020
THERE IS NO WAY TO DISABLE THE AUTO START/STOP SYSTEM. IN FLORIDA THE TEMP CAN GET OVER 95 DEGREES. AFTER 10-15 SECONDS OF THE CAR BEING OFF THE CAR STARTS TO HEAT UP. MY WIFE WHO HAS BREATHING PROBLEMS STARTS HAVING PROBLEMS. I HAVE ASK THE DEALER TO PERMANENTLY DISABLE THIS FEATURE BUT THEY SAID NO. YOU CAN DO IT EACH TIME YOU START THE CAR BUT IT IS SEVERAL SCREENS DEEP ON THE INFORMATION SYSTEM. PEOPLE WHO DO NOT DRIVE THE CAR OFTEN (LIKE MY WIFE) WOULD HAVE TROUBLE TURNING THIS FEATURE OFF AND COULD PASS OUT SITTING AT A LIGHT. I RECOMMEND SUBARU OFFER A WAY TO DISABLE THIS FEATURE FOR PEOPLE WHO HAVE BREATHING ISSUES. AT A VERY MINIMUM THEY NEED TO MOVE THE DISABLING OF THIS FEATURE ON EVERY START TO THE MAIN INFORMATION SCREEN WHERE ANYONE CAN FIND IT.
Electrical system, Engine, May 8, 2020
BATTERY IS INADEQUATE FOR THE ELECTRONICS IN THIS CAR AND WILL BE DEAD IF NOT DRIVEN OFTEN. AFTER BEING A UNABLE TO START MY CAR TWICE WITHIN A MONTH, THE SERVICE MANAGER ADMITTED THIS WAS A DESIGN FLAW, THERE IS NO OTHER UPGRADE OR REPLACEMENT FOR THE BATTERY AND THAT THE FACTORY RECOMMENDATION IS TO DRIVE THE CAR EVERY OTHER DAY. THIS MEANS THAT WHEN I TRAVEL AND LEAVE MY CAR IN AN AIRPORT PARKING LOT FOR A WEEK OR MORE, I WILL NOT BE ABLE TO START THE CAR WHEN I RETURN. THE SERVICE MANAGER TOLD ME TO DISCONNECT THE NEGATIVE POST AT THE AIRPORT, THEN RECONNECT THE POST WHEN I RETURN. I AM A 65-YEAR OLD WOMAN AND NOT A MECHANIC. THIS CAR IS UNRELIABLE AND IS A SAFETY RISK FOR ME WHEN I RETURN TO A PARKING LOT LATE AT NIGHT AND MY VEHICLE WILL NOT START. IT HAS LESS THAN 5,000 MILES. *TR