2018 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 1,025 owner complaints filed for this model year. This is the highest complaint count among 9 Model 3 model years with reports.
Of the 2018 reports, 102 involved a crash and 4 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Suspension, frontMar 31, 2023
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.
Campaign 23V235000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Representative owner complaints: electrical system
168 reports, newest first. Show all
Power train, Electrical system, Vehicle speed control, Sep 6, 2026
While my wife was driving, the high-voltage battery failed and the car went into reduced power/limp mode. Tesla later determined that coolant had gotten into the high-voltage battery and caused it to fail. My main concern is that we had no warning that there was a coolant leak or that coolant was getting into the battery. There was no low-coolant warning or anything telling my wife that there was a serious problem developing. By the time the car started giving high-voltage and reduced-power warnings, the damage had already occurred and Tesla said the battery needed to be replaced. What concerns me even more was what happened after Tesla received the car. Tesla removed the battery and quarantined it in the parking lot. They told us in writing that it was removed because of coolant ingress as a safety precaution and that a specialized technician had to determine whether the battery was safe to discharge. During a phone call, a Tesla employee also told me they quarantined it because there was a possibility the battery could explode and they did not want anyone injured or anything damaged if that happened. That was alarming because my wife had just been driving this car, and afterward it sat in our driveway while we waited for it to be taken to Tesla. At no point were we told that the battery could be dangerous or that the vehicle should be kept away from people or property. We had no idea Tesla would consider the condition serious enough to quarantine the battery once they received it. Tesla later confirmed in writing that coolant ingress was the root cause of the battery failure. I would like NHTSA to look into why this condition was able to get this far without warning the driver and whether other vehicles could have the same issue.
Electrical system, Air bags, Seats, Jul 26, 2026
Component/system: The front passenger Occupant Classification System (OCS) in my 2018 Tesla Model 3. The vehicle is available for inspection on request. Description of the failure: The vehicle intermittently displays "Front passenger safety restraint system fault — service required]" on the center touchscreen. The alert first appeared on or about 4 years ago and has recurred approximately ~50 times since. The failure is strongly correlated with cabin temperature. It appears after the vehicle has been parked in direct sun in warm weather, and clears on its own once the cabin cools. It has not occurred in cooler ambient conditions. Safety risk: On this vehicle the front passenger seat uses a capacitive Occupant Classification System rather than a simple occupant-detection pad. The restraint control module uses OCS output to determine both whether the passenger airbag deploys and at what force. When the system faults, I have no way to know whether the passenger airbag is suppressed, will deploy at an inappropriate force for the occupant, or will deploy at all. This directly compromises frontal crash protection for anyone in that seat. I have been avoiding seating passengers there as a result. Inspection and confirmation: The vehicle is outside the basic warranty. Per Tesla's own service documentation, the passenger-side OCS sensor is not individually serviceable; the remedy requires replacing the seat cushion assembly and running a proprietary calibration routine that requires a cabin temperature near 68°F. The vehicle has not been inspected by police, insurance, or any independent shop. Prior warning symptoms: The touchscreen alert described above is the only symptom. There was no prior indication. There is no open recall for this condition on my VIN. Given the number of similar owner reports and the cost of the remedy, I believe many affected vehicles remain unrepaired and in service.
Electrical system, Air bags, Other or unspecified, Jul 13, 2026
Vehicle displayed a “Safety Restraint System Issue - Service Required” alert (fault codes RCM_a056 and RCM_a032). Tesla diagnosed an open circuit between the driver-side curtain airbag and the left airbag controller, requiring replacement of the left body harness. Tesla quoted approximately $1,800–$2,200 for the out-of-warranty repair. This is a known, recurring pattern — multiple other 2018 Tesla Model 3 owners report experiencing this identical fault at nearly the same mileage (~78,000 miles), suggesting a design or component wear issue rather than isolated damage, similar to a prior Tesla trunk-harness recall (NHTSA campaign 21V-00D) that also stemmed from a wiring/harness defect on this same vehicle. I am requesting NHTSA investigate whether this represents a safety-defect trend warranting a recall.
Electrical system, Other or unspecified, Engine, Jun 11, 2026
High voltage fast charge contactors experienced partial weld failure (BMS_a167_SW_FC_Partial_Weld) during routine Supercharging, causing complete HV system shutdown (hvState = HV_DOWN). Vehicle also threw BMS_a085/a086 Pack and Fast Charge Contactor Mismatch codes. Tesla service is refusing to cover repair under the 8-Year HV Battery Warranty, claiming fast charge contactors are not a warranted component despite being integrated into the HV battery assembly. Vehicle has been at Duluth, GA Tesla Service Center since approximately June 8, 2025.
Electrical system, Forward collision avoidance, May 29, 2026
It showed message that emergency brakes not available. It was related to wire hardness inside the trunk lid. I had to get it replaced. Tesla did not cover it.
Electrical system, Seats, Apr 10, 2026
The contact owns a 2018 Tesla Model 3. The contact stated that while opening the doors of the vehicle, the driver's side seat back unintendedly reclined and pressed down on the rear seat, causing the cushion to become deformed. The contact manually used the seat controls to return the seat to an upright position. There was no warning light illuminated. The contact stated that the failure was intermittent and only occurred while the doors were opened. A Tesla service center was contacted; however, an appointment was not scheduled for diagnostic test. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 95,000.
Electrical system, Apr 9, 2026
The contact owns a 2018 Tesla Model 3. The contact stated that there was a feature in the vehicle that allowed the front driver’s seat to automatically adjust according to the saved driver's profile. The contact stated that the driver’s seat back and forth movement to adjust to each driver's profile might have caused loose wire connection, resulting in error code: RCM_a021 (Front Left Safety Restraint System Fault) being displayed. The contact stated that the error message had been displayed intermittently. Upon investigating the failure online, the contact related the failure to the seat adjustment feature. The failure was reported to the manufacturer through the Tesla App; however, the contact had not yet received a response. The vehicle was not diagnosed or repaired after the failure. The failure mileage was approximately 55,000.
Electrical system, Air bags, Seats, Mar 16, 2026
Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed in the event of an accident and the car not properly reading the passenger occupancy.
Electrical system, Forward collision avoidance, Feb 7, 2026
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts down and reboots, causing a sudden loss of all safety features, including Blind Spot Monitoring, Lane Departure Warning, Forward Collision Warning, and the driving visualization. The cameras go black while the vehicle is in motion. The Trigger: The failure is triggered by high electrical load. If the Cabin Heater (HVAC) and Seat Heaters are active while FSD is fully computing, the 12V power supply to the computer drops below critical voltage, causing a "Turbo A" processor lockup and system crash. Evidence of Defect: Service Center diagnostics confirmed the specific error code APS_w169_TurboA_SCS_LKUP (Computer Crash) occurred at the exact same timestamp as VCLEFT_a302_blowerGeneralFault (HVAC Blower Failure). This proves a common-mode voltage drop affecting multiple critical systems simultaneously. Manufacturer Response: The manufacturer (Tesla) acknowledged the logs but refused to inspect the wiring harness or ground connections, instead recommending a replacement of the computer unit. However, the failure can be mitigated by unplugging external cameras to reduce load, proving the root cause is an insufficient power delivery design (Wiring/Grounding) rather than a component failure. The computer is running at full load with the newest FSD software and it can no longer keep up with additional loads. Safety Risk: This defect causes a sudden, uncommanded loss of driver assistance and situational awareness tools (cameras/visualization) while the vehicle is maneuvering in traffic. The vehicle’s power distribution system appears insufficient to support the electrical load of the software (FSD) and the hardware (HVAC) simultaneously.
Electrical system, Other or unspecified, Visibility/wiper, Feb 2, 2026
After downloading Tesla’s update (no. 2025.44.25.4) software my heater (with the window defrost functionality) in winter stopped operating. I made my update while at my nearest Tesla service compound (location verifiable per system location log) on 01/25/26 when that same day software began throwing HVAC error codes with blowing cold air, when previously my heat ran well. This is not coincidental; this is system design failure.
Steering, Electrical system, Service brakes, Jan 7, 2026
Please review attachment.
Electrical system, Vehicle speed control, Visibility/wiper, Oct 17, 2025
The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operated safely or legally. I attempted to reboot the system and power cycle the vehicle but the screen still failed.
Electrical system, Other or unspecified, Lane departure, Oct 7, 2025
No warning messages at all, all cameras/sensors stopped working all at once while driving, full self drive stopped working, lane assist, safety features of full self drive was degraded by this. Car software v12 (2024.44.25.2 288ce84bb43e), according to the dealership the computer fried randomly.
Electrical system, Oct 1, 2025
The contact owns a 2018 Tesla Model 3. The contact stated that when the vehicle was started, the GPS failed to function as intended. In addition, the “Unable to Charge” warning light was illuminated. The contact stated that the GPS provided incorrect directions. The contact attempted to recharge the battery; however, the battery failed to charge. The contact stated that the failure had occurred the following day after an over-the-air software update was performed. The dealer was made aware of the failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact referenced a document that stated that the battery life should last 200,000 to 300,000 miles. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,884.
Electrical system, Forward collision avoidance, Sep 28, 2025
I believe my car should be included in the recall for trunk harness recall. My alert and issue is the rear camera being off due to rear trunk ruining the wiring harness that has affected many cars. This is already a recall but I believe my car missed being involved.
Electrical system, Sep 5, 2025
The contact owns a 2018 Tesla Model 3. The contact stated that while driving 60 MPH with the Self Driving feature activated, the vehicle failed to slow down while approaching oncoming traffic. The vehicle accelerated and drove around the traffic. The contact depressed the brake pedal and touched the steering wheel to disable the Self Driving feature, but the vehicle failed to respond. The contact stated that once the vehicle passed through traffic, the brake pedal was depressed again, and the Self Driving feature was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 55,866.
Electrical system, Service brakes, Forward collision avoidance, Sep 2, 2025, crash
Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST What happened: The driver entered a oneway parking lot, but found no available spot and was trying to back up, the vehicle suddenly accelerated on its own. The driver performed an emergency brake and stopped the vehicle. At the time the vehicle stopped, it was only about 20 inches away from two cars in front of it Injuries and damages: None What component or system failed or malfunctioned, and is it available for inspection upon request? Malfunctioning of the electronic control or braking system leading to abnormal acceleration Conflicting gear shifting and autopilot engagement design The right stalk is used to both shift gears and engage autopilot features, this design makes it very easy for the system to confuse the two actions Autopilot feature safety issues Autopilot features (whether its FSD or cruise control) should not be allowed to initiate abrupt acceleration to a dangerous speed in a low speed area (for example parking lot) Insurance claim filed, number: 25-647243342
Electrical system, Engine, Fuel/propulsion system, Jul 15, 2025
Tesla failed to properly diagnose a high-voltage battery isolation fault in my 2018 Model 3. Despite safety-critical BMS_a027 and BMS_a142 faults indicating multiple isolation failures, they skipped required insulation resistance testing, falsely blamed sand in a connector, and charged me $174.95. After the issue returned, they reversed course, replaced an internal battery contactor, and reduced the $1,173 estimate to $356—admitting fault without owning it. Days later, a diagnostic showed dangerously low isolation resistance (380kΩ, far below Tesla's 1,000kΩ safety threshold), yet they took no further action. On July 12, the car again went into limp mode. Tesla’s repeated failure to follow safety protocols, diagnose accurately, and honor warranty obligations has left me with a vehicle in an unsafe state and no corporate accountability. I've contacted their Resolutions team three times (7/2, 7/7, 7/10) with zero response.
Electrical system, Service brakes, Jun 15, 2025
My brake lines began to leak. When I took the car to the Tesla Service center they repaired the brake lines, but in the process they found that the brake fluid had leaked in/on the battery compartment. Furthermore, they found a coolant leak that also leaked on/in the battery compartment. This cause a hole to develop into the battery compartment. Having the coolant and brake lines in a place that could affect the batteries is a significant design flaw of the Model 3. According to the technician from Tesla, my car/batteries, were a ticking time bomb and could have ignited at any point. I am very fortunate that a fire was not started with myself or my family in the car. I believe Tesla needs to make all Model 3 owners aware of this possibility and come up with a way to remedy this flaw before someone looses a life. If the brake lines on my car hadn't sprung a leak, I'm not sure I would have know about the coolant leak until it was too late.
Electrical system, Air bags, Seat belts, Jun 12, 2025
This is a large scale problem with Tesla due to their "easy entry" which automatically moves the front seats to fit the drivers saved positions. Due to Tesla not properly securing the wires under the seat, they get crimped over time causing an error of "safety restraint system issue." There have been thousands of reported Teslas with a simple Google search. The service center also stated to me this is a large scale issue but a recall has not been issued. This is very dangerous as this disables the airbags due to a seat belt or wire crimp under the seat issue. Please investigate and issue a mandatory recall for the safety issue as Tesla wants $1000 to rectify the issue. Many have reported this issue to be fixed by the service center multiple times only to come back months later.
Power train, Electrical system, Air bags, Apr 30, 2025
I just traded in my vehicle for a Tesla from 3rd party dealership on [XXX] A light came on once I reached my home. I called right away before the dealership closed but no one answered. So I took it upon myself to make a service call to Tesla to get my vehicle checked come to find out my vehicle has extensive damages from my unit drive, my subframe and the battery pack is severe punctures and needs to be replaced. Choice Automotive LLC in Honolulu Hawaii didn’t disclose anything to me before purchasing this vehicle. also they didn’t disclose that this vehicle was in a car accident, but they carried on with the sale. I have pictures of what needs to be repaired. Tesla said, I will need $20,000 to repair these damages. So I’m trying to take legal action against Choice Automotive LLC for selling me a vehicle that needs a lot of repair to drive normal again. I need them to pay for these repairs immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Apr 25, 2025
My 2018 Model 3 recently started experiencing issues during AC charging where I’m only able to use 16A out of the 48A available from my Tesla mobile connector charger at home. The specific error warning and error I’m seeing says “PCS_a019 Power grid or vehicle issue limiting AC charging Unplug and retry/ Try different charging location”. Before this started happening I’ve been charging with the same charging setup at home since 2019 and have been getting 32A consistently. I’ve tried the following options to diagnose the issue: 1. I’ve unplug and replug mobile charger from the connector. (the end plug to the mobile charger), I’ve also plug and unplug connector to the nema 14-50 receptacle. 1. The mobile connector exterior shows a constant flowing of green color on the “TESLA” letters outside the charger 2. I also separately own a second 2023 Model Y Performance, my Model Y is able to use the same Tesla mobile charger connector/receptacle at my home. It it getting AC charging at 32A 3. I’ve also tried charging the 2018 Model 3 (w/ the issue) at another separate AC charging station from a friend’s house that can normally deliver 48A, but I’m still also only getting 16A out of the possible 48A After sending the above to Tesla service center, they remotely diagnose and stated that it was an partial failure/issue with the " Power Conversion System" on the vehicle. However, Tesla mentions that is is not covered by their "HV Battery Warranty" and only covered by their 4 year 50k miles Basica vehicle warranty. My particular vehicle has only 37k miles on the odometer but it exceeded the 4 year period so I'm out of warranty. However I found that my vehicle fits the criteria for this outstanding NHTSA bulletin notice (SB-18-16-011) [XXX] , which also specifically mentioned "Replace Reworked Power Conversion System". My vehicle meets the criteria ( manufactured [XXX]) but Tesla refused to honor the bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Fuel/propulsion system, Visibility/wiper, Apr 3, 2025
1. PTC Heater, old part is available for inspection 2. PTC heater failed while driving, experienced loss of power and slow loss of secondary electrical systems (the 12v battery was not able to recharge itself with the PTC heater not functioning). When attempting to restart car after pulling into a parking lot, the entire car died (12V battery was drained so it couldn't start up) and had to get towed to Tesla service center. PTC heater is critical for car to operate as it is closely linked to 12V battery. Additionally, without PTC heater car cannot defog windshield, resulting in potentially poor visibility. 3. Dealer replaced the defective part (PTC heater) and had to replace 12V battery as well. Was not covered under warranty and I had to pay the cost out of pocket. 4. Inspected by manufacturer and replaced. 5. Got warning signs about reduced power available, and secondary electrical features were limited.
Electrical system, Other or unspecified, Fuel/propulsion system, Apr 3, 2025
1. The Power Conversion System (PCS), still in the vehicle and not available for inspection 2. 2 of the 3 controllers have failed, resulting in limited AC charging (16A out of 48A max). The PCS helps regulate AC and DC electricity and connects the 12V batter to the HV battery. If it fails, it could lead to dangerous situations since the electricity from the HV battery wouldn't be as controlled. I'm worried that if the final controller fails while driving it could lead to a loss of power. 3. Problem throws an error code when charging that the dealer has verified, they will not replace it unless I pay for the part+labor which is roughly $1,800. 4. Vehicle inspected by dealer, they will only fix if I pay for replacement part. 5. Car has warning message when charging.
Electrical system, Air bags, Seat belts, Mar 28, 2025
RCM_a021 alert: Front left safety restraint system fault. Seems like an issue caused by seat movement back & forth.