2020 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 451 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Model 3 model years with reports.
Of the 2020 reports, 54 involved a crash and 2 involved a fire. 33 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Suspension, critical fastenersOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Campaign 21V835000 on NHTSA.gov
Air bags, side/window, curtainOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Campaign 21V834000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Campaign 21V387000 on NHTSA.gov
Representative owner complaints: steering
46 reports, newest first. Show all
Steering, Sep 16, 2026
The steering assist reduced alert popped up on the tesla screen. While attempting to turn into a parking garage, a "steering assist reduced" alert suddenly appeared on the tesla screen, and the steering wheel locked up/became extremely heavy and unable to steer left or right. Because the steering assist failed in active traffic at the entrance, the vehicle was temporarily stranded, exposing to oncoming traffic and created an immediate risk. Failed component: electronic power-assisted steering (EPAs) rack and steering gear assembly. The failed component was replaced by Tesla and is not available for personal inspection. Safety risk: The sudden loss of steering ability in active traffic prevented normal maneuvering, forcing the vehicle into a hazardous position where passing vehicles could have collided with it. The issue was confirmed by Tesla Service, who performed a full steering rack replacement. The vehicle was inspected and repaired directly by the manufacturer (Tesla Service Center). There were no warning lights or symptoms prior to the incident; the failure and "steering assist reduced" error appeared abruptly during the turn.
Steering, Vehicle speed control, Service brakes, Jul 14, 2026, crash
On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel. Approximately one hour earlier, I had departed a highway rest area after sleeping from the previous day’s travel. Rain developed during the trip, but I observed adequate visibility, apparent roadway traction, and I was not impaired. I was traveling in the far-right lane of a three-lane interstate. The posted speed limit was approximately 70 mph; however, FSD limited the vehicle to approximately 65 mph and displayed warnings indicating that the higher speed was unavailable. While FSD remained engaged, the system initiated a lane change from the far-right lane into the center lane. After entering the center lane, the vehicle began displaying repeated warning messages and FSD disengaged multiple times. I attempted to locate settings related to the warnings on the touchscreen but could not identify an available adjustment. During the third disengagement, I perceived that the vehicle continued braking without releasing while steering resistance increased significantly. The steering wheel then rotated abruptly, and I was unable to regain normal directional control before the vehicle departed its intended travel path and struck a concrete median. The collision caused personal injuries and substantial vehicle damage. I have not been able to reproduce the condition. The incident was investigated by the Kentucky State Police. Based on the sequence of repeated FSD warnings, disengagements, continued braking, and abrupt steering behavior, I believe this event warrants investigation. I request that NHTSA review the vehicle’s Full Self-Driving logs, telemetry, Event Data Recorder (EDR) data, steering and braking commands, diagnostic records, and software history to determine whether a vehicle or software malfunction contributed to the collision. Almost like someone had control, into the wall -KM
Steering, Lane departure, Jul 2, 2026
On XXX at approximately 5:00 PM, I was driving my 2020 Tesla Model 3 on [XXX] from [XXX] toward [XXX], with Tesla FSD engaged. Near the area where the center divider begins/ends, the vehicle crossed the double yellow/divider area and entered the opposing traffic lane. There was no oncoming traffic at that moment, so there was no crash, but this created a serious potential head-on collision risk. The car also did several hard jerks that aggravated my neck and back that it has been consistently doing for a long time which cause worse ongoing headaches. The system/component that malfunctioned was Tesla FSD/Advanced Driver Assistance, including lane keeping/steering behavior. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the vehicle moved into the lane for oncoming traffic. I had to intervene and no longer feel safe using FSD. I have reported unsafe FSD behavior to Tesla multiple times before, but the issue has not been resolved. Tesla service has previously listed the concern as “FSD not working properly/test drive required” and/or general diagnosis, but I have not received a clear written resolution explaining why the vehicle crossed into the opposing lane or how Tesla will prevent this from happening again. There were no warning lamps or messages that I recall before the vehicle crossed into the opposing lane. If Tesla has vehicle logs or telemetry for the incident, I request that they be reviewed. I am reporting this because the vehicle may repeat this unsafe behavior and create a head-on collision risk. The car continues to behave unsafely and erratically. i have a log of some of the incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Suspension, Feb 4, 2026
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt loose—single point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 should’ve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Dec 23, 2025
Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving.
Steering, Suspension, Dec 8, 2025
My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front end—conditions that affect the vehicle’s ability to track straight and maintain control, especially over uneven pavement or during emergency maneuvers. This isn’t an isolated case. There are extensive reports from other Tesla owners across multiple models (Model 3 and Model Y in particular) showing the same premature wear on these suspension links. Many owners have parts failing even earlier. Once the car is out of warranty, Tesla charges thousands of dollars to replace these components, despite clear indications that the suspension was under-engineered for the weight of the vehicle. Tesla knows this is a recurring issue but refuses to issue a recall or goodwill repairs. A repeated failure of critical suspension links in such low mileage suggests a defect. These parts should not be wearing out this fast, and the resulting instability poses a real safety risk. I’m requesting NHTSA investigate these premature failures.
Steering, Lane departure, Aug 12, 2025
Subject: Urgent Complaint Regarding Power Steering Failure in 2019 Tesla Model 3 Hello NHTSA, I am writing to file a complaint regarding a very dangerous situation I recently experienced with my 2019 Tesla Model 3. While driving on the freeway at approximately 65 mph, the power steering failed unexpectedly. I struggled significantly to change lanes in order to exit the freeway, and it felt as though my vehicle was going to collide with other cars. After managing to get off the freeway, I nearly hit the guardrail while attempting to turn onto a side street, creating a hazardous situation. I am deeply concerned about the potential consequences; for instance, what if I had struck a pedestrian, or if the car had collided with another vehicle at high speed? I live on a winding mountain road, where I could have easily driven off a cliff. Turning the car off and back on temporarily resolved the issue. However, there are numerous complaints regarding steering rack failures with Tesla vehicles. Tesla has quoted me $2,700.00 to fix what appears to be a known manufacturing defect. They are aware of this potentially hazardous situation but are not taking responsibility for the repairs. This is a serious safety issue, and I urge Tesla to accept responsibility and cover the repair costs before someone is seriously injured or killed—if such an incident has not already occurred. Please let me know what further actions I can take to facilitate Tesla's resolution of this dangerous problem. Thank you for your attention to this matter. Sincerely,
Steering, Vehicle speed control, Forward collision avoidance, Jul 19, 2025
Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues.
Steering, Jul 14, 2025
Steering rack failed
Steering, Service brakes, Fuel/propulsion system, Feb 21, 2025
This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments.
Steering, Forward collision avoidance, Feb 18, 2025
My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists.
Steering, Other or unspecified, Forward collision avoidance, Jan 7, 2025, crash
In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature.
Steering, Nov 22, 2024
The contact owns a 2020 Tesla Model 3. The contact stated while driving 10 MPH and making a left turn, the steering wheel seized, and the front passenger's side of the vehicle lowered to the ground and made an abnormal grinding sound, before coming to a stop. The contact stated that upon exiting and inspecting the vehicle, it was noticed that the tie rod had detached from the front passenger's side wheel, and the front passenger's side wheel had turned inward and was pinned by the wheel well. The vehicle was towed to a Tesla Service Center, where it was diagnosed and determined that the front passenger's side steering assembly needed to be replaced. The contact was charged a fee for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
Steering, Oct 18, 2024
The 2020 and older models of the tesla has bad control arms an should be a recall they are charging us over $1,500 for an issue that happens to so many teslas
Steering, Aug 21, 2024
While driving I attempted a turn and heard many horribly loud clunking noises and was unable to steer car. I looked under the front of the car and saw the left front tire turned to the left (the right front tire was straight) and there was a piece on the ground which was determined to be the lower control arm. The two bolts were missing so it became disconnected. Thankfully I was in a parking lot at a slow speed so no injuries. The car was towed to a repair shop who analyzed the problem. There was no warning given on the car’s computer system, just sudden loud clunking sounds when the car became inoperable. One day later I located one of the two bolts in the driveway.
Steering, Suspension, Lane departure, Aug 12, 2024
Received several "Steering Assist Reduced" alerts when stopped in traffic last week, followed immediately by the failure of the power steering after each alert. Power steering resumed after a soft restart. Tried to make appointment at Tesla Service Center last Friday to get this addressed, but they said they had no appointments available and would not be able to diagnose my vehicle until today, August 12, 2024.. In the interim, the power steering went out again while on the freeway, forcing me to exit and restart the vehicle again. This is a clear danger to myself and my passengers. After receiving the results of the diagnosis today, they informed me that both the steering rack and harness would need to be replaced at the cost of nearly $5,000. The technician showed me some corrosion in one of the electrical connections where there had been water intrusion. I told him this was surprising since the car is relatively new and it would seem that Tesla would have sealed this connections to resist the relatively dry rainy seasons we experience here in Southern California.
Steering, May 1, 2024
At 04/12/2024 7:17pm EST the alert "Steering assist reduced. Steering may require increased effort" appeared while driving and remained for the duration of the drive. In the event log this was listed as "UI_a020 Steering assist reduced". The alert disappeared after the car was parked for a while and restarted. This alert also occurred multiple times earlier in the year (and mentioned when the car was brought in for an unrelated service issue) but I had not recorded the date and time so Tesla was not able to capture a log. It eeappeared on two occasions after 4/12, including once on 4/19/2024 at 6:47pm EST. In some, but not all instances, the steering wheel did require considerably more force to turn after the alert appeared. I scheduled a service request with Tesla on 4/13/2024 (for a service date of 4/24/2024) and received a repair estimate on 4/18/2024 with a remote diagnosis. The repair suggested was a steering rack replacement. I dropped off the car at the service center on 4/24 but because of a shipping delay on the part, the repair was completed Tuesday 4/30. I am attaching the initial estimate as well as the final invoice from Tesla.
Steering, Structure, Other or unspecified, Apr 12, 2024
Front subframe assembly broken Turn signals don't register input Lateral and compliances links broken
Steering, Mar 18, 2024
I had done a software update and my horn no longer works. Also the 2 steering wheel buttons don’t work anymore.
Steering, Electrical system, Service brakes, Mar 14, 2024, crash
Braking and Stopping - Braking system - Improperly functioning braking systems. I experienced a problem with the brake pedal, brake calipers, and/or any component of a Model 3 braking system. “Model 3 has an anti-lock braking system (ABS) that prevents the wheels from locking when you apply maximum brake pressure. This improves steering control during heavy braking in most road conditions…Forward Collision Warning and Automatic Emergency Braking do not operate when driving at very low speeds (see Collision Avoidance Assist on page 128). Do not rely on these features to warn you, or to prevent or reduce-the impact of a collision. (Tesla owners Manuel71-73) I stop on a downward slope with my foot on the brake to wait for a gate to open in my apartments. I let go of the brake and the vehicle remained steady until it started rolling. When it started rolling, I jam my foot on the brake but the brake is engaged (locked). The vehicle accelerates, the brakes and steering wheel is locked giving no control over the vehicle. The vehicle drives through the gate and into a wall. The airbags deploy and I get out immediately for caution of explosion and shock. I call a tow truck and made a claim with USAA. I got a concussion and multiple injuries on my body. I’ve been getting medical treatment for 6-8 months. USAA didn’t help as they deemed the accident was my fault and totaled the vehicle. I bought the vehicle for more than what’s it’s worth. I have loan payment that I can NOT pay. This was my only asset and this accident changed my work life. Tesla gave me the run around on how to make a claim and no compensation. Directed me to insurance company. This demonstrates failure of an Braking System, operating electric vehicles, company responsibility, safety and transportation regulations and policies. These vehicles are highly dangerous for my safety and others as there’ve been multiple accidents and deaths.
Steering, Lane departure, Mar 14, 2024
1.) Steering wheel,yes. 2.) I lost steering at 50 MPH with my twp daughter in backseat. 3.) Car was towed BACK to Tesla (it eas there 3 days ago for 2 front upper control arms replacement) 4.) car not inspected by anyone other than Tesla. 5.) yes 2 warnings “steering assist reduced”and “lane departure disabled”.
Steering, Lane departure, Mar 8, 2024
My Model 3 intermittently has the steering wheel locked in position, which sometimes resolves temporarily after rebooting the car. I always get a steering assist reduced error on the car, regardless of rebooting. It also no longer has lane keep capabilities or Autopilot, which involve the car automatically moving the steering. I have not gotten this inspected by a dealer or service center. The issue first appeared yesterday, after I tried to pull out of a parking lot, but I had trouble since my wheel would not turn. I will be going to a service center next week. After the errors began, I have not meaningfully driven the car, since locking of the wheel while driving is very dangerous. A handful of errors showed up on the screen (Cruise Control disabled, Traction Control Disabled, Stability control disabled, Steering assist reduced), and I did not have any regenerative braking applying. I returned safely to my parking spot. After multiple reboots of the car (pressing both wheel buttons), I found that sometimes after putting my car into Drive, my steering wheel was locked. Other times, I could turn my steering wheel without issue, but I would always receive the Steering assist reduced error.
Steering, Feb 2, 2024
i believe the steering over steered and the tire strut got broekn due to a pot hole.
Steering, Jan 2, 2024
On Oct 9, 2023 1:45 pm I was driving home southbound on [XXX] . The vehicle was pulling hard to the right. I got home and made an appointment with Tesla service in Costa Mesa for the following day. Two days later I was told that they had tried to do a wheel alignment twice and failed, and that the car needed a new steering rack after 52000 miles. I agreed to the repair and demanded the return of the replaced parts. They returned a steering rack and two connecting bolts. They were inspected by the California Bureau of Automotive Repair. I still have the parts and will make them available to aid the investigation. I have a paid invoice in the amount of $3114.53. What began as a concern about wheel alignment quickly became an alarming safety issue when I realized that if the steering rack had failed I could have lost control at any time. It was since that I learned that NHTSA is actively investigating early steering rack failures in Tesla vehicles. I have the part for you to dissect. I look forward to working with you. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Other or unspecified, Dec 19, 2023
To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA), I am writing to urgently express my concerns about the latest software update for the Tesla Model 3’s autopilot system, which, in my view, significantly compromises safety. As a Model 3 owner for over two years, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. I urge the NHTSA to investigate this issue as a matter of urgency and safety.