2022 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 765 owner complaints filed for this model year. This is the 2nd highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 765

Of the 2022 reports, 53 involved a crash and 4 involved a fire. 45 people were injured and 1 person died.

Primary concernForward collision avoidance532 reports · 70% of complaints
Owner complaints765Filed with NHTSA
Recall relationship18 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance532
  2. Vehicle speed control171
  3. Service brakes167
  4. Other or unspecified91
  5. Electrical system59
  6. Lane departure44
  7. Steering36
  8. Visibility/wiper16

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Back over prevention, softwareMay 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

    Campaign 26V283000 on NHTSA.gov

  3. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  4. Latches/locks/linkages, hood, latchJul 24, 2024

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

    Campaign 24V554000 on NHTSA.gov

  5. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  6. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  7. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  8. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  9. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  10. Seat belts, rear/other, anchorageOct 21, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

    An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

    Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

    Campaign 22V798000 on NHTSA.gov

  11. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  12. Back over prevention, display functionMay 3, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

    A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

    Campaign 22V296000 on NHTSA.gov

  13. Electrical system, instrument cluster/panelApr 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

    The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

    Campaign 22V263000 on NHTSA.gov

  14. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  15. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  16. Electrical system, softwareFeb 2, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

    Campaign 22V050000 on NHTSA.gov

  17. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  18. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

Representative owner complaints: steering

36 reports, newest first. Show all

  1. Steering, Aug 20, 2026

    My 2022 Tesla Model 3 has experienced recurring intermittent loss/reduction of power steering assistance. The vehicle displays “Steering assist reduced – Steering may require increased effort.” The problem has occurred multiple times over a period of months and may disappear after the vehicle is power cycled or the alert clears. Tesla previously evaluated the vehicle for this condition. On July 8, 2026, Tesla documented the steering-assist-reduced complaint and recommended replacement of the RWD steering rack/steering gear, with an estimated repair cost of approximately $3,018. On August 20, 2026, the warning occurred again. Tesla Service Mode recorded fault EPAS3S_a005_sent2Mia, described as “Torque Sensor 2 signal not received,” with the potential impact listed as “Steering assist reduced.” The vehicle simultaneously generated UI_a020_SteeringReduced. The warning subsequently cleared again, but this is a recurring intermittent failure involving the vehicle’s electronic power-assisted steering system. I am concerned that the steering assistance could become reduced or unavailable while driving. Tesla has already determined that replacement of the steering rack is required, but the repair is customer-pay. I am reporting this because this appears to be a recurring safety-related steering defect and I am concerned that other vehicles may experience the same failure.

  2. Steering, Suspension, Aug 13, 2026

    I am the owner of a 2022 Tesla Model 3. The front control arms on this vehicle are defective as manufactured. From the factory, these components have demonstrated premature failure, abnormal noise, loosening, and/or separation risk that is not consistent with normal wear on a low-mileage vehicle of this age. Symptoms experienced include [describe your exact symptoms clearly and factually — examples: progressive clicking, clunking, popping, or creaking from the front suspension/wheel area; especially noticeable during low-speed turns, reverse, or over bumps; any feeling of looseness, pull, or change in handling; any actual detachment or near-detachment]. These symptoms began at approximately 75000 miles on July 27th 2026. This is not isolated wear. Front control-arm and related suspension-link failures (including lower lateral links that can detach from the subframe) have been the subject of multiple owner complaints, prior Tesla recalls (including NHTSA campaign 21V-835 for improperly torqued lateral-link fasteners on certain Model 3/Y vehicles and the later 23V-235 expansion), technical service bulletins addressing water intrusion and noise in upper control arms, and a current NHTSA preliminary evaluation (opened 2026) into front lower lateral-link detachment on a large population of Model 3 and Model Y vehicles. Owners report that failures can occur with little or no prior dashboard warning, only possible audible cues, and can render the vehicle undrivable or cause sudden changes in alignment and directional control. A sudden separation or failure of a front control arm/lateral link while the vehicle is in motion creates an unreasonable risk of loss of vehicle control, crash, or injury to the driver, passengers, and other road users. Because the condition appears to originate from factory assembly, design, or component durability issues rather than owner abuse or ordinary high-mileage wear, and because similar failures are widely reported across Tesla owners.

  3. Steering, Suspension, Forward collision avoidance, Aug 7, 2026

    My car randomly gave me alerts that my steering alignment fault then came the following two days later Automatic Emergency Braking is unavailable Feature may be restored on next drive 20:55 | DI_a246 Automatic vehicle hold disabled Use brake pedal when stopping 20:55 | DI_a223 Traction control disabled Drive with caution 20:55 | APP_W264 Lane Departure Avoidance features unavailable Features may be restored on next drive 20:55 | DI_a222 Stability control disabled. I take my car to a mechanic and they show me that my lower control arms are damaged. Tesla is more than 2 weeks out for something that has caused my car to act completely unsafe and not normal.

  4. Steering, Vehicle speed control, Forward collision avoidance, Jul 31, 2026, crash

    U.S. registered Tesla operating in [XXX]. Full Self-Driving engaged. Dark, nighttime conditions. Vehicle was traveling toward low traffic zones near the edge of [XXX] when the system made a severe mistake. The car went off the main road. Driver was forced to take control off-road after the system lost control. Damage to the rims occurred. At the time of this incident, manual speed control was still available. The driver could cap the speed. That capability has since been removed by a software update. The current version is more dangerous. If the same incident happened today, the driver would have no way to limit speed or prevent the system from repeating the error. The defect is the progressive removal of driver control from the Full Self-Driving system. Earlier versions allowed manual speed caps. Current software does not. This vehicle is U.S. registered and runs U.S. software on American roads. The same defect that caused this off-road incident in Mexico now exists without the safety net of manual speed control. The software is dangerous. The removal of driver overrides makes it worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  5. Steering, Structure, Vehicle speed control, Jun 29, 2026, crash

    My wife had a collission on June 25th at 2 30PM CST while she was parking her vehicle in her office parking spot. The car suddenty sped and hit a tree. We suspect it be a misfire in Tesla.

  6. Steering, Suspension, Apr 25, 2026

    2022 Tesla Model 3 with approximately 19,373 miles. Third-party tire shop inspection on April 25, 2026 identified visible tearing of front lower control arm bushings on BOTH sides (bilateral failure). Rubber bushing material has separated from inner metal sleeve on both left and right front lower control arms in identical pattern. No impact event or curb strike. Symmetric bilateral failure indicates manufacturing/material defect, not impact damage. Failure occurred at mileage well below the 40,000-70,000 mile range commonly cited for this known Tesla Model 3 lower control arm bushing wear pattern. Suggests accelerated failure mode that warrants investigation. Photos from third-party inspection attached. Vehicle scheduled for Tesla service center evaluation under remaining factory warranty.

  7. Steering, Visibility/wiper, Lane departure, Feb 24, 2026

    While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicle’s automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into the lane of oncoming traffic. This issue is a persistent failure of the Advanced Driver Assistance System (ADAS) and Lane Keeping Assistance. The vehicle has attempted this maneuver multiple times at [Approximate Speed, e.g., 40-60 mph], requiring immediate and forceful manual steering intervention to avoid head-on collisions with oncoming vehicles. The system provides no warning chimes, error messages, or "Take Over Immediately" alerts prior to crossing the lines; it appears to perceive the oncoming lane as a valid path or fails to recognize the double yellow boundary entirely. This has occurred during [mention conditions: e.g., bright daylight with high glare / night time]. The vehicle is equipped with Hardware 3.0 (HW3). I believe the 1.2-megapixel camera suite or the processing power of the HW3 computer is insufficient to safely navigate the geometry of the PCH or any roads within mountains/hills. I have attempted to "Clear Calibration" and performed system resets, but the life-threatening behavior persists. The vehicle and its internal data logs are available for inspection. I have also sent "Bug Reports" via voice command to the manufacturer immediately following these near-miss events.

  8. Steering, Electrical system, Latches/locks/linkages, Nov 7, 2025, crash, fire

    During a head-on collision on [XXX] in Georgia, the electrical system in my 2022 Tesla Model 3 lost power and the electric door releases stopped functioning. The vehicle interior caught fire and I was trapped inside. I was unaware of the location of the hidden mechanical emergency door release because it is not visibly labeled, not explained upon delivery, and not intuitive in an emergency. I was forced to climb to the back seat and break the rear passenger window with my legs to escape while the interior was burning. I suffered a broken hip, broken arm, and later required a full hip replacement. The mechanical emergency door release was concealed and unlabeled, resulting in entrapment during a fire, which is a violation of FMVSS 206 and presents a continuing and life-threatening safety hazard to all drivers and passengers. Tesla has not provided warnings, recall guidance, labeling, or owner education regarding how to exit the vehicle during a power-loss emergency. This defect can result in deaths. I am requesting a formal investigation. DP25002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  9. Steering, Lane departure, Jul 13, 2025, crash

    I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue.

  10. Steering, Jun 26, 2025

    During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane.

  11. Steering, Vehicle speed control, Service brakes, May 4, 2025, crash

    Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  12. Steering, Electrical system, Mar 10, 2025

    Sometime I have power steering and sometime I don’t have power steering assist sometime came back and was driving and car just took my wheel to left itself on [XXX] 2 times on same spot was coming out of highway didn’t have no cruise or self driving On all was off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  13. Steering, Feb 26, 2025

    I was driving over an overpass on to the free way. It was about 11am. The steering wheel locked in a turning position, driving the car off the overpass. I was able to yank the wheel and get it back straight. The auto pilot was not on, the cruise control was not on. I drove it straight to the service center, i though i should call so i put the car in curise control to pull out my phone but decided against it and turned it off at 11:15. Now the service center says they can not duplicate it they are telling me nothing is wrong. This has never happened before. I have never had any issues with my car.

  14. Steering, Suspension, Dec 27, 2024

    At low/no speed, turning the steering wheel to the extreme left or right produces a low-end creaking noise as if something is rubbing.

  15. Steering, Electrical system, Service brakes, Dec 16, 2024

    I was driving on the highway when the touchscreen lit up with multiple error messages including: - Steering assist reduced (Steering may require increased effort) - Traction control disabled (Drive with caution) - Stability control disabled (Drive with caution) - Parking brake functions degraded (Parking brake may not apply or release) - Lane Departure Avoidance features unavailable (Features may be restored on next drive) Also, the speedometer changed to 0 (while we were going 70 mph). When I pulled onto the next off-ramp the steering was very heavy and the regenerative braking was not working. Pressing the brakes (even slightly) felt like the ABS was pulsating. This was extremely dangerous and easily could have resulted in a serious accident in heavy traffic or if the road had not been straight. It was a rental car so I have not seen the car since the rental company towed it away. I have not heard from the rental company about the car's status or their findings. Prior to the catastrophic failure of multiple systems, there were two other warnings messages: - Left front fender camera blocked or blinded (Clean cameras or wait to regain visibility) - Autopilot safety/convenience features unavailable (Features may be restored on next drive) These had been coming on and off for a couple hours but I had assumed they were due to driving through heavy rain.

  16. Steering, Dec 7, 2024

    The car's steering wheel locked unexpectedly, rendering the vehicle undrivable. Additionally, multiple alerts appeared, indicating that the car's hold feature, traction control, and steering assist were reduced. This issue occurred while the car was parked but still running. When I shifted into drive, the car unintentionally rolled backward, forcing me to press the brake pedal to prevent a collision. If this had happened while driving, it could have resulted in a serious accident.

  17. Steering, Other or unspecified, Service brakes, Sep 16, 2024

    All has been reported in writing to Tesla Corporate and Tesla Service Center SoDo Seattle, WA. Has not been repaired to date, with multiple attempts to bring car in for service: Emergency brake failed to engage on two occasions, [XXX] it was first reported that the car lost control of steering and emergency brake did not engage. Second time on [XXX]; car would not shift into any gear. Tesla Roadside said to have it towed (we did), Tesla had car for two weeks and did not address issues reported. Tesla has received extensive documentation for both times. They continue to tell us to drive car and just report issues as their resolution. Car has failed seals that have resulted in multiple times of mold and rodents in car (had professionally inspected). Tesla continues to insist I go inside vehicle and drive car. Tesla first discovered the mold in March 2024 during warranty service visit. They acknowledge smell in writing. Odometer was changed while car was brought in for service (shows on Tesla provided service records). Car arrived on 7/2/24 at 11:06am with 32,390 miles and left 7/2/24 at 11:07am with 32,687 miles. Manager was present and in the car for this visit. Car charger has failed and been replaced multiple times, battery is defective. Tesla will not inspect. Reported in writing loud thudding in trunk for months and Tesla took no action. Turned out to be live rats discovered during private mold inspection in trunk, frunk and inside of car; we believe we were exposed to rodents for months due to Tesla refusing to inspect properly. We have reported the car making us incredibly ill with heart and lung issues, unexplained hair loss, nausea, fatigue and Tesla has taken no action. We arrived at Service center 7/2/24 asking for water and ill from the car and they ignored until we said we would need to call 911. No warning messages for any of the safety issues reporting, Tesla maintains the car is in good condition. Continue to seek medical care. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  18. Steering, Sep 5, 2024

    Constant alert of "Steering assist reduced" Steering rack replacement under warranty

  19. Steering, Lane departure, Jun 25, 2024

    Making a 90 degree right turn at an intersection traveling approximately 15 mph, my steering wheel suddenly got very stiff and unresponsive. This caused me to travel into the oncoming lane of traffic before wrestling the very stiff steering wheel back under control. This condition persisted for the rest of my drive home, accompanied by “Steering assist reduced” and “lane assist keep unavailable” error messages. This incident luckily did not result in an accident but easily could have if it happened at the wrong moment.

  20. Steering, Service brakes, Jun 3, 2024, crash

    Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car.

  21. Steering, Lane departure, Jun 2, 2024

    The steering wheel locked up while I was driving. I was driving on a country road and the road didn't have any painted lane stripes and the car got a lane departure warning and the steering wheel pull me hard to the left, I almost got out of the road and on the way of a incoming vehicle, I break and pulled hard to the right and managed to pull to the side. When I got into a complete stop I checked all the settings, I turned off the late departure Assistant and the steering wheel was still locked. There is no on or off button on the car so I walked away from the car, the car locked and unlocked to get back in and the steering wheel was back to normal. It was very scary, lucky I was driving slowly and I wasn't around heavy traffic.

  22. Steering, Apr 14, 2024

    Car was in the garage and showed alerts for Steering assist reduced, Traction control disabled,

  23. Steering, Lane departure, Forward collision avoidance, Feb 6, 2024, crash

    Something occurred with the steering, automatic braking, or lane keeping assistance on [XXX] at approximately 6:35am while I was driving my 2022 Tesla Model 3 Long Range North in the carpool lane just south of [XXX] in Sandy Utah. The roads were a little slick so was proceeding cautiously at around 65 MPH when the car turned to the left slightly, then immediately to the right, which caused it to do a 180 degree turn in the same lane, I wasn't sure what was going on as the car felt like it was driving itself. Before I knew what was happening, the car then veered to the East across three lanes of traffic while driving backwards, it then stopped just as it was struck in front of the wheel on the front drivers side by a two trailer semi-truck which spun the car around. Luckily I was conscious so could slowly limp across the last couple lanes to the right side of the road where I called 911. I've driven all kinds of cars in all kinds of conditions and in many countries in the nearly 32 years I've been a licensed driver and have never lost control of a vehicle, I'm sure the steering or lane assist was trying to intervene so must've somehow inadvertently caused the crash! It's only through the grace of [XXX] that I'm still alive to tell about it! Also, none of the airbags went off even though the impact from the semi was very jarring! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  24. Steering, Power train, Vehicle speed control, Dec 6, 2023

    This car has demonstrated repeated incidents of moving/driving backwards when it is set in Drive/Forward via the steering wheel control. This was first reported to Tesla in December of 22. Their service center responded that they could not identify a cause or propose a repair. They commented that it was an engineering and/or software problem. I provided them with multiple date/time stamps. videos of the car performing this way. In the interim the car has demonstrated ghost braking at high speed on an empty freeway. A complaint regarding this concern was provided to NTSA and I have not had a response. The car has subsequently repeatedly moved backward when in Drive. I also have videos of these occurrences. I returned the car to the service center for these behaviors and was told that there was nothing that could be done. The service center said that I "canceled" my request for servicing, and noted that in the Tesla service files. I did not cancel my appointment. They refused to examine and service the car. We recently experienced the car steering wheel locking and inableing the wheel to be turned right, during a 3 point parking exit. I took the car in and was told that the problem was a "firmware" update problem. The problem of driving in reverse when the car is placed in Drive has repeated itself in the past 3 weeks, and I again have videos of this occurrence. This in particular is a dangerous action as it can result in a collision or injury to persons. It is a servo-motor and control problem.

  25. Steering, Wheels, Service brakes, Oct 21, 2023, crash

    On October 20th, 2023 around 3:00 pm I was driving eastbound on the highway 69 in Michigan. A friend of mine was seated on the front passenger side (no more other passenger). Autopilot was not installed on the car and the driver had both hands on the steering wheel. I was driving on the most left lane at speed about 75 mph. At about Exit#131, Suddenly, I felt the steering wheel turned right a little by itself and the car slowly drifted to the right a little, then the steering wheel quickly turned to left by itself and the car quick turned to the left. I tried to control the steering wheel but couldn't. The car zig-zagged forward and hit the center guardrail at about 45 degree angle. The car was pushed away from the guardrail and stopped in the middle lane. After the crush, the left side of the car tilted to the ground. The left side airbag was deployed and my head hit on the airbag (not injured). The bottom of the drivers side was steaming. At this point I thought the car was going to explode or catch a fire since EV's are known for doing that. My friend and I exited the car immediately and we called the police. No other car was involved and no people get injured. The wheel axle on the front left side collapsed and the wheel fell down on the ground but the tire did not blow up. There were severe damages on the left side of the vehicle: the lamp, the mirror, doors and charging port. The accident report can be retrieved at www.flinttownshippolice.org, report # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)