2023 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 426 owner complaints filed for this model year. This is the 6th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 426

Of the 2023 reports, 72 involved a crash and 1 involved a fire. 50 people were injured and 1 person died.

Primary concernForward collision avoidance179 reports · 42% of complaints
Owner complaints426Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance179
  2. Steering87
  3. Vehicle speed control68
  4. Other or unspecified59
  5. Service brakes57
  6. Electrical system51
  7. Lane departure27
  8. Structure22

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Back over prevention, softwareMay 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

    Campaign 26V283000 on NHTSA.gov

  3. Steering, electric power assist systemFeb 14, 2025

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

    A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

    Campaign 25V092000 on NHTSA.gov

  4. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  5. Latches/locks/linkages, hood, latchJul 24, 2024

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

    Campaign 24V554000 on NHTSA.gov

  6. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  7. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  8. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  9. Electrical system, propulsion system, traction batteryJun 19, 2023

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

    A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

    Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

    Campaign 23V434000 on NHTSA.gov

  10. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  11. Exterior lighting, tail lightsNov 15, 2022

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

    A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

    Campaign 22V844000 on NHTSA.gov

  12. Air bags, side/window, curtainOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

    Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

    Campaign 21V834000 on NHTSA.gov

Representative owner complaints: forward collision avoidance

179 reports, newest first. Show all

  1. Vehicle speed control, Forward collision avoidance, Sep 10, 2023

    1. When vehicle is on autopilot mode. Vehicle will all a sudden brake by itself with no reason as to why, no cars in front of me intermitly. Mostly happens when driving at highway speeds and when approaching a overpass. 2. Could be crash from the rear. 3. Have not notified Tesla. 4. No inspections have been performed 5. No warnings and no beeping either just brakes by itself intermitly.

  2. Forward collision avoidance, Sep 6, 2023

    The vehicle slowed down at a very rapid rate when in cruise control for no reason. There were no other vehicles or obstructions anywhere near the vehicle. This happened 3 times. I reported these events to Tesla and they said it was a known issue called ghosting and there was nothing to repair. A rapid deceleration of the vehicle for no reason and with no warning is a safety issue that should be addressed immediately. Iv'e used cruise control on many other vehicles and have never had a problem.

  3. Forward collision avoidance, Sep 4, 2023

    We were driving on cruise control on 7/24/23 between the hours of 6AM - 8AM on a completely open highway with no cars near and no objects in the road. Our car braked on its own when we were driving 74-77MPH bringing the car to an almost complete stop. The same thing occurred on 7/22/23 between the hours of 9AM - 2PM. It was extremely scary and an obvious malfunction/ defect of the car. We both have back pain now from the sudden stop.

  4. Forward collision avoidance, Sep 1, 2023

    The car makes unintended braking when there is no vehicle in front. The car made a sudden brake from 75 mph to near 0 mph such that the driver felt that the vehicle almost flipped.

  5. Vehicle speed control, Forward collision avoidance, Aug 26, 2023

    I was on a road trip in South Dakota through I-90 and the vehicle stopped in middle of the road caused by phantom braking while running by its autopilot (7 times total). In multiple instances, there were vehicles not far behind. This is really scary as in any moment we could have been in a fatal accident on the 80mph road. Tesla needs to fix this ASAP. Not acceptable at all from a vehicle that costs this much.

  6. Forward collision avoidance, Aug 24, 2023

    While driving westbound on US Rt 50 in Nevada with AutoSteer Beta engaged, car repeatedly decelerated rapidly with no audible or visual warning presented. This "phantom braking" could easily put vehicles traveling behind mine at risk of a collision. I have been able to reliable reproduce this in certain conditions - when a mirage is present on the roadway ahead and there are no cars immediately in front, the visual object detection system is apparently thrown off by the refraction of light and incorrectly detects cars, pedestrians, or motorcycles where none exist. As I see it, there are two major problems in play here - one is that the camera-based object detection system is easily confused by the presence of mirages on the road surface ahead and there are no other sensors in other portions of the EM spectrum (IR LIDAR or RADAR) to confirm the presence of visually detected objects. The second is the lack of audible driver warning before deceleration takes place. The only indication that occurs is the energy use indicator (a thin line at the top left of the screen) shows energy use transition to regeneration. Together, these constitute a serious safety hazard for anyone operating these vehicles and those following behind them.

  7. Vehicle speed control, Service brakes, Forward collision avoidance, Aug 22, 2023

    While using cruise control on a highway traveling between 65 and 75 MPH the brakes slammed on when there was absolutely no traffic in front of or beside us, no overhead obstructions, no upcoming corners, nothing at all but straight road ahead. If anyone had been behind us we could easily have been rear-ended. The car had only 1500 miles on it the first time it happened. There were 4 such events in our short 400 mile road trip. Took it directly to Tesla service and have been told there is nothing wrong with the car!

  8. Forward collision avoidance, Aug 15, 2023

    The vehicle will randomly brake when cruise control is being used. No obstructions, good weather conditions and flat road.

  9. Fuel/propulsion system, Forward collision avoidance, Aug 15, 2023, crash

    Car accelerated forward unexpectedly while making a turn and hit a telephone pole. Brakes did not engage nor did the forward collision warning sound or engage. Was manually driving. Car is non-driveable and repairs from Tesla are backlogged so we waiting 8+ weeks to get our car back.

  10. Forward collision avoidance, Aug 14, 2023

    I enabled the tesla adapter cruise control during my trip in interstate 15. All of sudden, the car stopped to a slow speed for no reason. There was nothing in front of my car at that time. I was able to step on the brake to disable the cruise control and step on the accelerate pedal to resume the speed. Luckily there was no vehicle behind us, otherwise it might have been a rear end collision.

  11. Vehicle speed control, Forward collision avoidance, Aug 14, 2023

    During my first highway trip from Dallas to my home in Alpine, TX, I experienced numerous instances where the car would suddenly decelerate as if I had applied the brakes. At first I thought it was because there was a lot of road glare because I was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. The ultimate instance was when I was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. Clearly there is a problem.

  12. Steering, Vehicle speed control, Forward collision avoidance, Aug 10, 2023

    While traveling on a busy interstate highway, my Tesla 3 presented four errors on the control screen: Automatic Emergency Braking disabled, Power reduced, Vehicle shutting down and Unable to drive. The left hand side of the screen flashed red and instructed me to pull over safely. The car was immediately slowing down, and as I was in heavy traffic, I was unable to pull over to the shoulder safely. I turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. After the car reset, I was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. The car is only 6 months old, with 4000 miles, but had to be towed to the Tesla service center. The problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. While I appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. Thankfully, I was able to get to safety and wait to be towed.

  13. Vehicle speed control, Forward collision avoidance, Aug 9, 2023

    I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. Without warning, the car decelerated suddenly and rapidly from about 60 MPH and continued to decelerate until I pressed on the accelerator pedal (at about 40 to 45 MPH) to stop the deceleration. It happened at least 5 times during a drive from Spring Grove, IL to Champaign, IL on July 7, 2023, between 10:30 AM and 2:00 PM. If there had been a car following close behind me it would have been very dangerous. I had the Basic Autopilot engaged with Traffic-Aware Cruise Control (but not Autosteer). Weather conditions were bright sunlight with a few clouds. The problem has occurred several times (at least 4 times) since then. The problem has not been reproduced or confirmed by a dealer or independent service center. I have not had the vehicle inspected by anyone. There were no warning lamps, messages, or other symptoms of the problem prior to the failures.

  14. Service brakes, Visibility/wiper, Forward collision avoidance, Aug 6, 2023

    Emergency braking applied when no other vehicles were in sight. Braking was hard enough to spill coffee. Seems to occur when adaptive cruise control is on. Happened about 10 times on recent road trip. Lucky no one was behind us! Felt very unsafe.

  15. Forward collision avoidance, Aug 5, 2023

    The vehicle applied sudden and strong braking in clear road for no reason. It has done it on many occasions in the 2000 miles we have had the vehicle.

  16. Forward collision avoidance, Aug 3, 2023

    My vehicle constantly slows down and occasionally even slams on the brakes to slow down for nonexistent obstacles. I believe this is a serious safety concern if there is a vehicle behind mine, as the driver of that vehicle would not expect mine to rapidly slow down. The root cause seems to be that the camera vision system frequently mistakes certain signs and dark cars reflected in mirages as pedestrians.

  17. Vehicle speed control, Service brakes, Forward collision avoidance, Aug 2, 2023, crash

    I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.

  18. Vehicle speed control, Forward collision avoidance, Aug 2, 2023

    The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.

  19. Fuel/propulsion system, Forward collision avoidance, Aug 1, 2023

    The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on

  20. Forward collision avoidance, Jul 25, 2023

    On Adaptive cruise control mode about a set speed of 70-75mph on I-5 , the car was suddenly decelerating or braking on Freeway for no reason. I.e. No vehicle or obstacles was there which required braking during approx 3 occurrences happened on a same day of 200+ miles drive. It was deadly dangerous and increases risk for a nasty rear-end crash.

  21. Forward collision avoidance, Jul 24, 2023

    Since purchasing this vehicle in May 2023 I have had four (4) instances of the vehicle automatically braking (phantom braking) while traveling at a higher speed on the interstate using cruise control (Autopilot). This has occurred during both daylight and nighttime driving. At the time it occurred, only once was there a vehicle in front of me, but far enough away that the auto braking should not have activated.

  22. Vehicle speed control, Service brakes, Forward collision avoidance, Jul 18, 2023

    While I was driving along a freeway using autopilot cruise control, the car suddenly slammed its brakes even if there was no cars in front of us. I thought it was just a fluke but it happened at least twice if not thrice during that trip. There was at least an approximate of 3 miles gap between us and the car in front, so practically no cars in front. Had there any vehicles behind us, it would for sure rear ended us.

  23. Forward collision avoidance, Jul 18, 2023

    The contact owns a 2023 Tesla Model 3. The contact stated while driving 70 MPH, the vehicle stopped suddenly without warning. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 5,000.

  24. Forward collision avoidance, Jul 18, 2023

    While driving, both while using Adaptive Cruise Control and while using "Autopilot" (automatic lane centering), the car has severely emergency braked with no input from me. The conditions were bright sunlight, with mirages on the roadway in front of the car. I believe the car cannot tell the difference between these mirages and actual obstacles. The emergency braking is severe enough to potentially cause an accident, with speed rapidly dropping from 70 mph to 45mph. This is a serious defect that needs addressed ASAP.

  25. Service brakes, Forward collision avoidance, Jul 14, 2023

    I have had this car for 6 months. Three times within the past month sudden braking (phantom braking) occurred while driving on the high way with cruise control engaged. The car slowed from 70miles/hour to 35-40 miles/hour without warning on a clear day on a clear road. Then the car picked up speed. The cars in the front and the rear were far away to cause any incident. This happens in a random fashion and cannot be reproduced.