2023 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 426 owner complaints filed for this model year. This is the 6th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 426

Of the 2023 reports, 72 involved a crash and 1 involved a fire. 50 people were injured and 1 person died.

Primary concernForward collision avoidance179 reports · 42% of complaints
Owner complaints426Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance179
  2. Steering87
  3. Vehicle speed control68
  4. Other or unspecified59
  5. Service brakes57
  6. Electrical system51
  7. Lane departure27
  8. Structure22

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Back over prevention, softwareMay 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

    Campaign 26V283000 on NHTSA.gov

  3. Steering, electric power assist systemFeb 14, 2025

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

    A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

    Campaign 25V092000 on NHTSA.gov

  4. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  5. Latches/locks/linkages, hood, latchJul 24, 2024

    Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

    An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

    Campaign 24V554000 on NHTSA.gov

  6. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  7. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  8. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  9. Electrical system, propulsion system, traction batteryJun 19, 2023

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

    A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

    Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.

    Campaign 23V434000 on NHTSA.gov

  10. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  11. Exterior lighting, tail lightsNov 15, 2022

    Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

    A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

    Campaign 22V844000 on NHTSA.gov

  12. Air bags, side/window, curtainOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

    Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

    Campaign 21V834000 on NHTSA.gov

Representative owner complaints

426 reports, newest first.

  1. Service brakes, Forward collision avoidance, May 14, 2023

    Phantom braking. Traveling highway 5 Southbound between Red Bluff, CA and WIliams, CA at 70 mph, the vehicle suddenly and firmly applied brakes as if attempting to avoid a collision with an obstacle closely ahead. The braking force was enough to activate the seatbelt restraint. There was no traffic for at least a 1/4 mile ahead and behind and no obstacle. I managed to flip the ACC lever up to disable it during the braking but felt that I was losing control of the vehicle. After ACC was disabled normal operation ensued. Speculation: The incident occurred mid-May and the area is agricultural and therefore teeming with bugs that collect on the front of the car. The forward camera may have been hit by a bug and the visual recognition system may have mistaken the bug for a large obstacle.

  2. Forward collision avoidance, May 13, 2023

    Tesla 3 2023 is making hard breaks on auto pilot even though there is no objects. It’s happened over 30 times in last 7 days. It’s scary bcz other cars Coming behind can leads to life threatening accidents. Pls help

  3. Forward collision avoidance, May 11, 2023, crash

    The contact rented a 2023 Tesla Model 3. The contact stated that while testing the collision avoidance system the vehicle was moving at 2 mph and the brake pedal was not depressed the collision avoidance system did not activate. The vehicle collided with another vehicle. The air bags did not deploy. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 30. The VIN was not available.

  4. Steering, Lane departure, Forward collision avoidance, May 7, 2023, crash

    Car steering felt stuck and slid off the road which resulted in crashing into a tree. Tesla features did not help stay in the lane or break in an emergency.

  5. Steering, May 5, 2023

    Power steering failure. Vehicle became extremely difficult to turn while moving. Was unable to turn wheel while stopped. Restarted car and power steering came back online and failed again. Restarted a second time and power steering worked for the remainder of the drive. I am currently working with Tesla service to inspect and fix any issues. Safety concern, yes. was not able to make gradual turns while driving. Dealer/service center confirmation: not yet, car is being towed to service center today 5/5/23 inspection: no, car will be inspected by Tesla service center soon Warning: yes internal car system gave me a warning that power steering was not function and that steering may require extra effort.

  6. Steering, Suspension, May 4, 2023

    This is an addition to my earlier complaint, NHTSA tracking number # 11520382. To reiterate, in this issue the suspension components failed even though the rim and wheel were pristine, and the sidewall did NOT have bubbles even a week after steering issues were observed. I will submit pictures of the failed suspension components following my service center visit next week.

  7. Steering, Suspension, May 4, 2023

    During a road trip, autopilot started pulling to the left and right because the autopilot was struggling to center the car in the lane. Driving without autopilot showed that the car was pulling to one side. A wheel alignment by Firestone showed alignment specs consistent with a strike, however the car was not actually struck during the trip. The rims and wheel look intact and brand new, without cracks or bubbles. A visit to the Tesla service center showed that the right hand rear control arm has an enlarged hole, indicating abnormal wear and tear on the suspension elements for a 4-month car with 7,000 miles. The car's steering wheel still feels loose even though the car drives straight.

  8. Service brakes, Forward collision avoidance, May 3, 2023

    Hello, I have experienced 2 times the same issue with this new car model. I was driving on a interstate with 2 lanes, no cars in front of me and fortunately no cars behind, I was in autopilot mode and emergency brake system got engaged for no reasons apparently (Phantom braking) and I had to take over immediately. It was scary and I was lucky that no car was behind as it could have created definitely a worse scenario. The first time I was entering a bridge and the color of the asphalt was a bit different from the main road that might have triggered this phantom braking. The second time I entered in a driving area in the shade, here the phantom braking might have been triggered by a sudden change in the sun light. Regards.

  9. Steering, May 2, 2023

    The steering wheel was received misaligned from the factory. When the steering wheel is held straight the vehicle veers to the left.

  10. Forward collision avoidance, Apr 28, 2023

    The vehicle gives false forward collision warnings which increases my insurance premium. This happened multiple times in the last month.

  11. Other or unspecified, Apr 24, 2023

    2023 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO SEVERAL ISSUES WITH THEIR VEHICLE RANGING FROM MINOR TO DANGEROUS. THE CONSUMER STATED UPON THE FIRST DAY OF POSSESSING THE VEHICLE, RUBBER AROUND THE WINDOWS NEEDED TO BE REPLACED. IT WAS REPLACED AND A MONTH LATER THE PHONE WAS NOT CONNECTING TO THE BLUETOOTH IN THE VEHICLE, NAVIGATIONAL SYSTEM STATES VEHICLE IS ON THE RIGHT WHEN THE NAVIGATIONAL SYSTEM WAS NOT ENGAGED, GLOVE BOX WILL NOT OPEN, WINDOW WILL GO DOWN WITHOUT NOTICE, THE APP TO LOCK AND UNLOCK VEHICLE MALFUNCTIONS, WINDOWS SQUEAKING WHEN EXITING THE VEHICLE, SELF LOCKING DEVICE WORKS SPORADICALLY, AND VIDEO RECORDING DEVICE STOP WORKING.

  12. Forward collision avoidance, Apr 13, 2023

    The car phantom brakes 50% of the time when I use Enhanced Autopilot Feature on the highway

  13. Forward collision avoidance, Apr 10, 2023

    Automatic emergency braking. Phantom braking without any real incident

  14. Vehicle speed control, Forward collision avoidance, Apr 8, 2023

    At random times the vehicle will slam on the brakes although there is nothing in front of it. It has happened with vehicles behind me and I have averted multiple crashes by luck I suppose.

  15. Suspension, Power train, Structure, Apr 7, 2023

    I picked up my Tesla Model 3 Performance less than a month ago and from day 1 it has been having vibrations from 40mph all the way up to 80-85 mph. I haven't driven it faster than that due to safety concern. I took it to Tesla and they said they needed to balance the wheels (why wasn't that done on a brand new car already?) Anyways, I take the car back and I was still having the same issue. Tesla has now booked another service and said that my Wheels might have been bent by me! The audacity! I gave them a piece of my mind so they will not charge me for service and will inspect my vehicle soon. Meanwhile I have driven the car 2500 miles and the vibrations have not gone away. I know this problem exists in Model S Plaids as well as with some other Model 3 Performance owners as I reached out on the forums. Tesla has given up and accepted that they cannot repair these issues. Lets see what happens with my car. I plan on taking them to the court for lemon law

  16. Wheels, Apr 7, 2023

    On 3/11/23, around noon time, I drove on I-280 N bound, just past Edgewood Road. It was nice weather, no wind, nothing extra loaded in the car, smooth clean road surface. All of a sudden I saw black pieces flying at my left side of the car through the window, I heard some noise and the car started unbalanced. I pulled the car slowly to the shoulder ... It was a left rear tire blowout! This car was only for 4 months, and drove ~2700 miles. NO warning sign beforehand and no damage on the tire, the rim and the tire cover after carefully examining the Tesla Test Center at 680 El. Camino Real, Santa Clara, CA. Attached are four photos taken on 3/11/23. New tire was replaced on 3/14/23 at SC site, CA. It was charged $441.67 (receipt is not included here)

  17. Forward collision avoidance, Mar 24, 2023

    I was driving on the HOV lane (going between 65-70 miles mph) with the adaptive cruise control and lane keep assist on when the car suddenly slammed on it’s brakes to stop. There was a slight hump in the highway, but no car or object in front of me in the lane. Thank goodness there were no cars behind me or they could have easily rear ended me. It was extremely scary and now I’m too scared to use these driver assist features moving forward.

  18. Forward collision avoidance, Mar 23, 2023

    I was on Interstate I5 on March 16th with car cruising on Tesla Auto Pilot Assist. The road was completely clear with nothing ahead of behind me for atleast half a mile. All of a sudden I experienced Sudden Breaking (Phantom Breaking) and broke hard to about 30 MPH before resuming. I was fortunate that there was nothing behind me otherwise I would have been rear ended. The only thing I could see was there as a dip in the roadway and some shadows were falling across the highway. Tesla has no radars and I suspect the camera was fooled by the lighting.

  19. Other or unspecified, Forward collision avoidance, Mar 22, 2023

    I bought a new Tesla Model 3 in December of 2022. In mid March 2023 we had our first road trip in this vehicle. I had at least 4 major phantom braking incidences while traveling an average of 75 mph on I-80 with the cruise control on. Two were experienced while traveling eastbound in Nebraska and two were while traveling westbound a week later in Wyoming. Each experiece was separated in time by at least two hours. The last one scared me and my wife so much that she won't ride in the Tesla on the freeway until it is fixed. We also had several minor phantom braking experiences which did not alarm us. What happened is that the car slammed on the brakes while going 75 and reduced the speed to about 55 in seconds. It was over before I could react. The tires did not skid and fortunately no one was following us. I fear that if someone was tailgating me that they would have rear ended our car. I had experienced a couple of phantom braking events in Utah in previous months but they weren't severe enough for me to report it.

  20. Forward collision avoidance, Mar 22, 2023

    - The adaptive cruise control malfunctioned, It sharply braked while no cars in front or arround me was braking.Conditions were clear, no rain/no snow, in the daytime. The windshield was clean, the road was clean as well (on the asphalt with road markers clearly visible). - My safety and the safety of others was put at risk, the braking was realy sharp nothing could have helped me or other users of the road predict that it was going to happen. Someone behind had to slam the brakes to avoid a collision with me. - Nothing was inspected - No warning or symptoms were visible then nor now.

  21. Forward collision avoidance, Mar 17, 2023

    While traveling with cruise control enabled and not using autopilot, about every 50 miles or so I will encounter a situation where there is no one in front of me and the car with begin rapidly decelerating. I have had several drivers behind me hit their horns in a panic while trying not to hit my car. I am very worried that this issue will cause me to be rear-ended by another driver. This issue is occuring at both highway speeds exceeding 65mph as well as speeds speeds as low as 50 mph. It has happened on multi-lane highways with no other cars around as well as on single lane local roads.

  22. Forward collision avoidance, Mar 13, 2023

    I experienced unnecessary emergency braking while driving from Chicago to Madison on I-90. I was driving at 75 mph on adaptive cruise control with auto steer on. I suddendly I experience hard braking for no reason. I observed my set speed limit changed to 45 mph. However, I instantaneously took over and pressed accelarator. I experienced the same 2 more times during the same trip. It's created a very dangerous situation.

  23. Tires, Mar 13, 2023

    The contact owns a 2023 Tesla Model 3 equipped with Pirelli Tires, Tire line: P Zero, Tire Size: 235/35/R20, DOT Number: (Not available). The contact stated while driving 65 MPH an hour after purchasing the vehicle brand new, the rear passenger's side tire experienced a blowout, and the rim was severely damaged. The vehicle was towed to a Tesla Service Center, where the rear passenger's side wheel and tire were replaced; however, the rear driver's side tire experienced a blowout a week later. The vehicle was towed to the Tesla Service Center. The manufacturer was notified of the failure and informed the contact that he would be charged for the repair. The tire was not replaced. The tire and vehicle failure mileage was approximately 80.

  24. Seats, Mar 13, 2023

    Brand new Tesla Model 3 delivered a week ago. Passenger seat, front inside mounting bolt is not tight. Corner of the seat rail can move up/down 1/8-1/4". Can't tell how well attached it is. Potential safety concern. Passenger side back seat cushion also exhibits up/down movement 1/8-1/4" but likely not a safety issue.

  25. Forward collision avoidance, Mar 12, 2023

    Driving on interstate using Tesla model 3 autopilot about 75 mph. Road narrowing from 3 to 2 lanes and I was in the merging lane approaching entry to 2 lane road. Cars were to my right, visible, but safely distant. Suddenly, unexpectedly the car started breaking, creating alarm for me, but was able to re-engage the accelerator and safely merged into 2 lane highway. If a car was closely following me, which was not the case, could have resulted in rear end crash. Had used autopilot frequently before this episode and never had this problem, and subsequently autopilot seems to be working properly. Occurred 3/11/2023.