2020 Tesla Model Y
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 279 owner complaints filed for this model year. This is the highest complaint count among 7 Model Y model years with reports.
Of the 2020 reports, 47 involved a crash. 25 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Back over prevention, softwareMay 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Campaign 26V283000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Latches/locks/linkages, hood, latchJul 24, 2024
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Campaign 24V554000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Exterior lighting, tail lightsNov 15, 2022
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Campaign 22V844000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 2, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Campaign 22V050000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
SuspensionNov 21, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Campaign 21V912000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Suspension, critical fastenersOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Campaign 21V835000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Seat belts, rear/other, retractorMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
Campaign 21V388000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Campaign 21V387000 on NHTSA.gov
Suspension, front, control armNov 17, 2020
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.
Campaign 20V709000 on NHTSA.gov
Exterior lightingSep 30, 2020
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.
Campaign 20V609000 on NHTSA.gov
Representative owner complaints
279 reports, newest first.
Steering, Suspension, Mar 2, 2021, crash
HERE IS A BADLY SMASHED MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39229111?TENANT=US&ROWNUMBER=21 IT IS CERTAIN THAT OCCUPANTS WOULD HAVE BEEN KILLED OR INJURED. BEARING IN MIND THE NUMEROUS MODEL Y CARS THAT HAVE BEEN REPORTED TO HAVE SUSPENSIONS SNAP OFF FOR NO GOOD REASON THERE IS A HIGH PROBABILITY THAT THIS CRASH WAS CAUSED BY A SUSPENSION FAILURE. THE BROKEN BALL JOINTS, PROTRUDING DRIVE SHAFT AND DETACHED WHEEL POINT TOWARDS THIS CRASH BEING CAUSED BY A WHOMPY WHEEL. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS CRASH AND OBTAIN DATA FROM THE BLACK BOX. THANK YOU. KEEF
Steering, Electrical system, Service brakes, Feb 18, 2021
AUTOMATIC VEHICLE HOLD DISABLED. REGENERATIVE BRAKING DISABLED. TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED.STEERING ASSIST REDUCED. I WAS TURNED 360 DEGREES WHEN TRYING TO TURN LEFT. CAR WAS SLIDING DURING DRIVE.
Suspension, Wheels, Feb 6, 2021, crash
HERE IS A 2020 MODEL Y TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38946687?ROWNUMBER=12 THE BACK WHEEL HAS GONE WALKABOUT. THE HUB CARRIER HAS CRACKED OFF FROM THE BRAKE ROTOR. THIS IS A MANUFACTURING SUPPLY CHAIN FAILURE. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. PLEASE INVESTIGATE THIS ALARMING INCIDENT. IT IS UNLIKELY THAT THIS IS THE ONLY SUCH CASE. IN FACT IDENTICAL FAILURES ON TESLA CARS OF VARIOUS MODELS HAVE ALREADY BEEN REPORTED TO NHTSA. THANK YOU (FOR NOTHING) KEEF
Other or unspecified, Forward collision avoidance, Lane departure, Jan 31, 2021
THE OTHER DAY I WAS STOPPED AT A RED LIGHT, AWAITING GREEN IN A LEFT TURN ONLY LANE. IT WAS A LONG LIGHT AND I MAY HAVE BEEN DISTRACTED BY A CONVERSATION WITH MY PASSENGER. I AM 99% CERTAIN THAT I DID NOT HAVE MY FOOT ON THE BRAKE PEDAL BECAUSE I RARELY USE IT NOW-A-DAYS WITH REGENERATIVE BRAKING AND TACC. THE GREEN LIGHT CHIMED AND I INSTINCTIVELY PUSHED UPWARD ON THE RIGHT STALK, DOUBLE CHECKING (IN MY MIND) THAT I HAD DISABLED TACC AND AUTOPILOT, KNOWING THAT I WAS ABOUT TO TURN LEFT. UNFORTUNATELY THIS 'CONDITIONED' BEHAVIOR OF MINE INADVERTENTLY PUT THE CAR IN REVERSE!! I PRESSED THE ACCELERATOR AND NEARLY BACKED INTO THE CAR BEHIND ME. IT COMPLETELY CAUGHT ME OFF GUARD SINCE MY EXPECTATION WAS THAT THE CAR WOULD MOVE FORWARD. OBVIOUSLY I WAS WRONG. THE DRIVER BEHIND ME WAS DISTURBED, HOWEVER I DID AVOID MAKING CONTACT BY HITTING THE BRAKE PEDAL. WHILE I CERTAINLY REALIZE THAT I AM FULLY RESPONSIBLE FOR THE CONFUSION, I DO BELIEVE THAT TESLA SAFETY ENGINEERS MIGHT WANT TO EXPLORE THIS SCENARIO AND SEEK OUT A PREVENTIVE SAFE-GUARD. PERHAPS SOFTWARE CAN PREVENT CAR FROM SWITCHING TO REVERSE UNLESS THE BRAKE PEDAL IS DEPRESSED. OR MAYBE A MUCH LARGER "R" INDICATOR THAT BLINKS AND BEEPS. I'M SURE IT IS AN EASY FIX.
Power train, Forward collision avoidance, Dec 30, 2020
AUTOPILOT/CRUISE CONTROL DISENGAGE FUNCTION SHOULD NOT BE ON ACTIVATED BY SELECTING UP/REVERSE ON THE GEAR SELECTOR. CAR INADVERTENTLY WENT INTO R REVERSE WHEN DISENGAGE WAS COMMANDED. NARRATIVE: CAR WAS ON INTERSTATE AT HIGHWAY SPEED WITH NAVIGATE ON AUTOPILOT AND ADAPTIVE CRUISE CONTROL ON. AN ACCIDENT OCCURRED ON THE EXPRESSWAY AND THE STATE POLICE BEGAN TO SHUT DOWN THE ROAD. THE CAR SUCCESSFULLY AND SAFELY AUTOMATICALLY STOPPED BEHIND TRAFFIC IN FRONT. POLICE BEGAN DIRECTING STOPPED TRAFFIC TO MOVE OFF ROADWAY. I SELECTED "UP" OR DISENGAGE ON THE GEAR SELECTOR AND THE CAR INSTEAD WENT INTO REVERSE. I STEPPED ON ACCELERATOR AND CAR MOVED BACKWARDS WITHOUT WARNING. DISENGAGE AUTOPILOT/ADAS NEEDS TO BE A SEPARATE FUNCTION AND DIFFERENT CONTROL MOTION FROM SELECTING R REVERSE LIKE ON MODEL 3. VERY DANGEROUS.
Structure, Vehicle speed control, Wheels, Dec 28, 2020, crash
I WAS IN A PARKING GARAGE NEXT TO MY WORK AND WAS PARKING BETWEEN TWO CARS, I WAS COMING TO A COMPLETE STOP WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PILLAR ON THE LEFT SIDE. IT WAS ONLY A FEW SECONDS AND I APPLIED THE BRAKES AND PUT THE CAR ON PARK. THIS IS A BRAND NEW CAR WITH LESS THAN 500 MILES ON IT. I FELT THAT THE CAR SUDDENLY ACCELERATED WHEN I WAS COMPLETELY STOPPING. LATER, I FOUND OUT THAT THIS HAS BEEN REPORTED WITH OTHER TESLA VEHICLES IN A PARKING GARAGE SIMILAR TO MY SITUATION. TESLA STILL HAS NOT PROVIDED THE REPORT TO ME SAYING IT IS PROPRIETARY INFORMATION, BUT TAKE NO RESPONSIBILITY. DAMAGES HAS COST ME ALMOST $10,000. I HAVE BEEN DRIVING FOR MORE THAN 30 YEARS AND I HAVE A PERFECT DRIVING RECORD.
Other or unspecified, Lane departure, Dec 27, 2020
I REALIZED THAT MODEL Y 2020 DOESN'T NOT HAVE PEDESTRIAN WARNINGS SPEAKERS EVEN THOUGH MY CAR BUILT IS FROM 2020 (BETWEEN JUNE-AUGUST). I TOOK THIS DELIVERY OF MODEL Y IN EARLY FIRST WEEK OF SEPTEMBER. I AM WONDERING NHTSA MANDATE THIS LAW IN SEPTEMBER OF 2019. SINCE MY CAR DO NOT HAVE EVEN PRODUCED IN 2020. I AM REALLY CONCERNED ABOUT PEDESTRIAN POPPING OUT FROM NO WHERE. THERE WERE SOME TIMES I ALMOST NEAR MISS PEDESTRIANS. THIS MANDATORY FEATURE COULD HAVE HELPED.
Suspension, Dec 13, 2020
THIS IS A COMPLAINT ABOUT SYSTEMIC FAILURES IN TESLA SUSPENSION COMPONENTS THAT AFFECT ALL YEARS AND MODELS OF TESLAS ON THE ROADS. PLEASE NOTE THAT I HAVE USED THE VIN OF A RANDOM TESLA MODEL Y SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS A LINK TO A VIDEO IN WHICH AN OWNER SHOWS HIS CAR BROKEN DOWN ON THE SIDE OF THE ROAD BECAUSE THE FRONT CONTROL ARM HAS SIMPLY FALLEN OFF THE CAR. HTTPS://WWW.TIKTOK.COM/[XXX]/VIDEO/6904844653024054533 THIS FAILURE COULD EASILY HAVE CAUSED A FATAL CRASH AND IT IS MOST LIKELY THAT THE FAILED CONTROL ARM WOULD NOT HAVE BEEN IDENTIFIED AS THE CAUSE OF THE CRASH. DO YOU REALLY THINK THAT THIS KIND OF THING IS ACCEPTABLE? ARE YOU JUST GOING TO LET LORD ELON CONTINUE TO GET AWAY WITH MURDER?? AM I REALLY THE UNHINGED ONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Forward collision avoidance, Lane departure, Dec 9, 2020
MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT LANE CHANGE PROTECTION DURING TRAFFIC AWARE CRUISE CONTROL (I.E. *NOT* AUTO DRIVE) WILL NOT WORK, OR NOT BE VERY EFFECTIVE, EITHER. THE ONLY FORMAL REFERENCE I CAN LOCATE FOR THIS PROBLEM IS SERVICE BULLETIN SB-20-12-002 BUT THE REMEDY PROPOSED THERE HAS APPARENTLY BEEN IMPLEMENTED ON ALL PRODUCTION VEHICLES STARTING ON MARCH 31, 2019. WELL, THAT SOLUTION FOR THIS DESIGN DEFECT CLEARLY DOES NOT WORK. ON NOVEMBER 26, 2020 (THE DATE OF THE FIRST OCCURRENCE OF THIS ISSUE ON MY MODEL Y), I REQUESTED A SERVICE APPOINTMENT. THIS WAS BASED ON THE SERIOUSNESS OF THE PROBLEM GIVEN THE DISPLAY WARNING I RECEIVED WHICH REQUESTED THAT I STOP THE VEHICLE AND CLEAR THE OBSCURATION IMMEDIATELY. UPON STOPPING, A GLANCE AT THE B PILLAR CAMERA LOCATION SHOWED THAT THE ISSUE WAS ONE OF CONDENSATION ON THE INSIDE OF THE PROTECTIVE GLASS OVER THE CAMERA (SEE ATTACHED). FROM ONLINE FORUMS, IT'S CLEAR THAT I'M FAR FROM ALONE IN HAVING THIS ISSUE. MY SERVICE APPOINTMENT DATE WAS ORIGINALLY SET FOR DECEMBER 17, 2020 BUT HAS BEEN CANCELED AS OF TODAY. THE SERVICE CENTER HANDLING MY REQUESTS IS SAYING THAT THIS IS "NORMAL" OPERATION OF THE VEHICLE AND, WHILE THE CAMERA MAY BE OPERATING AS DESIGNED, I DISAGREE THAT IT SHOULD BE WORKING THIS WAY SINCE IT REMOVES BLIND SPOT AWARENESS FROM THE VEHICLE'S SOFTWARE SYSTEM AND THE OCCURRENCE IS RANDOM.
Other or unspecified, Forward collision avoidance, Dec 8, 2020, crash
MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER. IT WAS AS THOUGH THE CAR TOOK OVER ON IT OWN. THERE WAS NO REASON FOR ME TO HAVE MY FOOT ON THE ACCELERATOR AND I WAS STOPPED 6 FEET BACK FROM THE PICKUP IN FRONT OF ME. I AM NOW AFRAID SOMETHING IS WRONG WITH THE CAR CAUSING THIS TO HAPPEN AND IT SHOULD BE EVALUATED BY TESLA. I REPORTED THIS TO TESLA AND WAS TOLD I WOULD HEAR SOMETHING BACK IN 3-5 WEEKS. THE DAMAGE CAN BE FIXED TO THE CAR BUT I AM NOW FEARFUL OF DRIVING IT.
Suspension, Other or unspecified, Dec 4, 2020
HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38263120?ROWNUMBER=1 THE BACK WHEEL HAS FALLEN OFF BECAUSE THE HUB CARRIER HAS CRACKED OFF THE BRAKE ROTOR. IT LOOKS AS THOUGH THE CAST MONKEY METAL ASSEMBLY IS MADE TO THE USUAL TESLA QUALITY STANDARDS. THE BACK OF THE CAR HAS COLLAPSED LIKE A SOUFFL HIT BY A SLEDGEHAMMER.. I DON'T SUPPOSE YOU'LL BE TAKING ANY ACTION. WOULDN'T WANT TO UPSET LORD ELON WOULD YOU? HAVE A GREAT DAY. KEEF
Steering, Suspension, Nov 28, 2020
NHTSA IS CONDUCTING INVESTIGATIONS INTO TESLA SUSPENSION BREAKAGES. HERE IS FURTHER EVIDENCE THAT THE BREAKAGES ARE NOT RESTRICTED TO CERTAIN MODELS AND CERTAIN YEARS BUT ARE GENERIC TO ALL TESLAS AND CAUSED BY LOW QUALITY SUSPENSION AND STEERING COMPONENTS. HERE IS A MODEL Y IN THE JUNKYARD: 2020 TESLA MODEL Y LONG RANGE HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=3 THE ATTACHED PHOTOGRAPH SHOWS THAT THE BALL JOINT CONNECTING THE STEERING ROD TO THE KNUCKLE HAS SNAPPED IN HALF. THERE HAVE BEEN NUMEROUS FAILURES OF TESLA BALL JOINTS WHERE THE STEM HAS SNAPPED AND IT APPEARS THAT THE STEEL STEM HAS HAD A BRITTLE FRACTURE CAUSED BY FAULTY HEAT TREATMENT AND ANNEALING. THERE IS NO IMPACT DAMAGE THAT WOULD ACCOUNT FOR THIS BREAKAGE. IT IS A MATERIAL FAILURE INDICATIVE OF A SYSTEMIC PROBLEM WITH TESLA'S SUPPLIERS AND TESLA'S QUALITY ASSURANCE. THIS COMPLAINT IS FILED IN THE INTEREST OF PUBLIC SAFETY. PLEASE TAKE URGENT ACTION TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF
Vehicle speed control, Service brakes, Forward collision avoidance, Nov 27, 2020
WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STATE PARKWAY IN NJ. WE DID REPORTED TO TESLA VIA VOICE COMMAND BUT NO WE BEEN SCARE DRIVING THE TESLA ON CRUISE CONTROL OR AUTO PILOT AND WORRIED ABOUT REAR END ACCIDENT. ITS VERY DANGEROUS AND SAFER ISSUE. THERE HAS BEEN NO RESPONSE FROM TESLA. WHILE RESEARCHING ABOUT PANTHOM BREAKING IN TESLA, I FOUND SO MANY TESLA CAR CUSTOMER HAVING SAME ISSUES. IT'S BEEN HAPPENING WITH ALL THE TESLA CARS SINCE 2016. SEEMS LIKE THERE HAS BEEN NO ACTION TAKEN FROM TESLA. WE NOTICE AUTO PILOT WILL BRAKE AT SAME SPOTS ON THE HIGHWAY NEAR SHADOW OF LIGHT IN NIGHT. THIS SEEMS TO BE AT EXITS AND IT REALLY DANGEROUS. I ALSO READ ON THE NET THAT PHANTOM BRAKING IS HAPPENS SHADOWS UNDER BRIDGES PHANTOM, I HAVE NO REASON TO SUSPECT IT HAS BEEN FIXED. PLEASE TAKE A LOOK INTO THIS ISSUE. ITS BEEN OUT THERE AND IT IS VERY SCARY WHEN DRIVING CAR ON AUTO PILOT OR CRUISE CONTROL.
Suspension, Nov 22, 2020
PLEASE NOTE THAT I HAVE SUBSTITUTED THE VIN OF ANOTHER DAMAGED TESLA MODEL Y IN ORDER TO MAKE THIS SUBMISSION. THIS IS NOT DONE WITH ANY FRAUDULENT MOTIVE AS HAS BEEN ALLEGED BY ELON MUSK IN REGARD TO SOME OF MY OTHER GENUINE PUBLIC SPIRITED COMPLAINTS. NOW, ON WITH THE SHOW. HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56817590/PHOTOS/2020-TESLA-MODEL-Y-MI-DETROIT TO MISQUOTE OSCAR WILDE - TO LOSE ONE WHEEL MAY BE REGARDED AS A MISFORTUNE; TO LOSE BOTH LOOKS LIKE CARELESSNESS. THE LOSS OF THE BACK WHEEL IS CERTAINLY CARELESS. THE CAST MONKEY-METAL BRAKE ROTOR AND HUB ASSEMBLY HAS CRACKED IN HALF. THE FRONT WHEEL AND SUSPENSION HAS WHOMPED IN THE TRADITIONAL TESLA WAY. THERE IS A CLASS ACTION UNDERWAY - I HOPE YOU ENJOY YOUR DAY IN COURT. HTTPS://WWW.PLAINSITE.ORG/DOCKETS/4ETIULZDR/CALIFORNIA-NORTHERN-DISTRICT-COURT/WILLIAMS-V-TESLA-INC/ KEEF
Suspension, Nov 22, 2020
HERE IS A TESLA MODEL Y IN ITS NATURAL ENVIRONMENT THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38164352?ROWNUMBER=7 THE FRONT WHEEL HAS FALLEN OFF. THE COMPLETE HUB AND WHEEL BEARING ASSEMBLY WHICH SHOULD BE SECURED BY 3 BOLTS HAS POPPED APART. THE SLIGHTLY MUTILATED WHEEL IS LYING ON THE GROUND AT THE REAR OF THE CAR. IT WOULD HAVE BEEN NICE IF THE BOLTS HAD BEEN PROPERLY TIGHTENED BEFORE IT LEFT THE TENT FACTORY BUT HEY THIS IS A TESLA SO WHAT CAN YOU EXPECT. HAVE A NICE DAY KEEF
Vehicle speed control, Other or unspecified, Service brakes, Nov 17, 2020, crash
WENT TO SEE AN EYE DR, TRY TO GET TO A PARKING SPOT WHICH THERE WERE A WHOLE ROW OF EMPTY PARKING SPACES. AS I TURNED INTO THE PARKING SPOT IT SUDDENLY ACCELERATED OVER THE CURB, I THEN APPLIED THE BRAKE BUT STILL KEEP GOING THEN IT THE WALL ABOUT 8FT FR THE CURB STRAIGHT ON. I'VE BEEN DRIVING FOR 35 YRS AND NEVER ACCIDENTALLY APPLY TO WRONG PEDAL. I WENT TO TESLA NEAR BY TO COMPLAIN RIGHT AWAY AND THEY INSIST I HAVE APPLIED TO WRONG PEDAL! SUCH A IRRESPONSIBLE STATEMENT! I DONT HAVE TO DRIVE THE CAR AGAIN IF YOU CAN SEND SOMEONE TO INVESTIGATE IF THE CAR HAS SOME RECORDING TO VIEW LIKE A BLACKBOX FOR AN AIRPLANE.TESLA MAY CLAIMS THEY R RIGHT FOR OTHER CASES THEY HAVE BUT I M VERY SURE I NEVER ACCELERATE INTO THE PARKING SPOT. I HAVE THE VIDEO RECORDING THE CAR DRIVING AND YOU CAN SEE IT STARTED ACCELERATE AS I TURNED INTO THE PARKING SPOT LIKE MANY PEOPLE CLAIM ON THE INTERNET THAT THEY EXPERIENCE SIMILAR SITUATION.
Air bags, Vehicle speed control, Nov 16, 2020, crash
TL* THE CONTACT OWNS A 2020 TESLA MODEL Y. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING INTO THE DRIVEWAY OF THEIR RESIDENT, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE. NO AIR BAGS DEPLOYED. THE CONTACT MENTIONED THE SAFETY COLLISION DID NOT FUNCTION. THE CONTACT SUSTAINED INJURIES FROM THE SEATBELT TO THE NECK, CHEST, SHOULDERS AND UPPER BACK WHERE HE WAS TAKEN TO URGENT CARE THEN TAKEN TO THE HOSPITAL. THE WIFE WHO WAS THE DRIVER SUSTAINED MINOR INJURIES TO THE CHEST, ARMS, AND NECK WHERE SHE RECEIVED MEDICAL ATTENTION FOR AT AN URGENT CARE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED ON THE FRONT DRIVERS SIDE. IN ADDITION, THE GARAGE DOOR FRAME DAMAGED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN ENGINEER HAD TO ESTIMATE THE VEHICLE DAMAGES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
Vehicle speed control, Oct 29, 2020, crash
THIS IS MY THIRD TESLA (MODEL S AND X AND NOW Y) IN THE LAST 10 YEARS. I WAS THE PRIMARY DRIVER HAVING OVER 40K MILES DRIVEN. I DO NOT SUFFER FROM ANY MEDICAL PROBLEMS. ON MONDAY MORNING OCTOBER 5TH AROUND 9AM I MADE MY WAY TO MY LOCAL SUPERMARKET. I PULLED INTO THE PARKING LOT SLOWLY. THE TESLA MODEL Y WAS LESS THAN A WEEK OLD, SO I WAS DRIVING EXTREMELY SLOW TRYING TO FIND A PARKING SPACE WHERE I WOULD LEAST LIKELY GET A DOORDING. I SPOTTED A SPACE, AND PROCEEDED TO SLOWLY TURN INTO THE SPACE. AS I WAS PULLING INTO THE PARKING SPACE, I SLOWLY TOOK MY FOOT OFF THE ACCELERATOR (GAS) AND NOTICED THAT THE CAR WAS NOT STOPPING, USUALLY AS SOON AS I TOOK MY FOOT OFF THE 'GAS' THE CAR NORMALLY STOPS ABRUPTLY. THE CAR WAS NOT STOPPING. I NOTICED A WOMAN AND CHILD IN MY PATH, SO I PUT MY FOOT ON THE BRAKE, THE CAR DID NOT STOP. THE CAR JUMPED A CURB AND PROCEEDED TO PIN THE WOMAN IN MY PATH AGAINST A WALL AND THE TESLA Y MODEL. I DRIVE WITH ONE FOOT ONLY, AND I HAVE NEVER CONFUSED THE 'GAS' FOR THE BRAKE. THERE IS SOMETHING WRONG WITH THIS CAR. THERE WAS $16K DAMAGE TO THE FRONT OF THE CAR BUT NO AIRBAG INFLATION.THE DAMAGE TO THE PEDESTRIAN IS CURRENTLY UNKNOWN.
Structure, Vehicle speed control, Oct 26, 2020, crash
I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE TRAIN. IN NO WAY WAS THIS ANY TYPE OF OPERATOR ERROR AS TESLA HAS SUGGESTED AFTER THEIR REVIEW OF THE VEHICLE DATA. THIS IS CLEARLY A DESIGN FLAW WITH THIS CAR AND THANKFULLY THERE WERE NO SERIOUS INJURIES ASSOCIATED WITH THE CRASH. I AM EXTREMELY SHAKEN UP BY THE INCIDENT AND WON'T EVER FEEL CONFIDENT DRIVING THAT CAR AGAIN. PHOTOS OF THE DAMAGE ARE AVAILABLE FOR REVIEW. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Steering, Suspension, Oct 24, 2020
HERE IS A 2020 MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=56 IT HAS BEEN PARTIALLY DISASSEMBLED WHICH MAKES IT HARD TO DETERMINE WHY IT ENDED UP BEING WRITTEN OFF. HOWEVER. THE FRONT MOTOR AND SUSPENSION HAS BEEN REMOVED AS A COMPLETE ASSEMBLY AND IT IS OBVIOUS THAT THERE HAS BEEN A SUSPENSION AND STEERING FAILURE. BLOWN UP PHOTOGRAPH IS ATTACHED TO THIS SUBMISSION. THE TOP BALL JOINT HAS SLIPPED OUT OF ITS STUPIDLY DESIGNED SLOT. WORST OF ALL THE STEERING ARM BALL-JOINT HAS POPPED APART. IN A VIRTUALLY NEW CAR THIS IS JUST LUDICROUS. IS THERE ANY POINT IN ME CONTINUING TO REPORT THESE DEFECTS TO NHTSA? SHOULD I FILE MY COMPLAINTS WITH THE CHINESE SAFETY AUTHORITIES? THEY SEE TO BE MORE INTERESTED IN ENFORCING VEHICLE SAFETY REGULATIONS THAN YOU GUYS. HAVE A SAFE DAY. KEEP A LOOK OUT FOR ONCOMING TESLAS. REGARDS YOUR FRIEND KEEF
Steering, Oct 23, 2020
DRIVING SOUTH ON I5 IN SACRAMENTO AT 55-60 MPH WITH AUTO-STEER ENGAGED, THE CAR SUDDENLY VEERED TO THE LEFT. TO AVOID SIDESWIPING THE CAR IN THAT LANE I STEERED TO THE RIGHT. THE SYSTEM TRIED TO STEER TO THE LEFT AGAIN, BUT I FORCIBLY STEERED TO THE RIGHT.. SWERVING BACK AND FORTH, THIS CONTINUED FOR ABOUT 50 YARDS UNTIL I WAS ABLE TO BRING THE CAR UNDER CONTROL. FORTUNATELY, NO ONE WAS IN THE RIGHT LANE OR I WOULD HAVE COLLIDED WITH IT. THIS MAY HAVE BEEN CAUSED BY THE ABSENCE OF LANE MARKINGS IN A CONSTRUCTION ZONE.
Electrical system, Oct 13, 2020
MY CAR WAS PARKED IN A SECURED GARAGE AND THE REAR PASSENGER WINDOW SHATTERED DURING THE NIGHT WHEN NO ONE WAS WITHIN 100 FEET OF THE VEHICLE.
Structure, Service brakes, Oct 9, 2020, crash
OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID NOT ENGAGE, AND ITS COLLISION WARNING SYSTEM DID NOT ALERT ME. AS I AM PRESSING THE BRAKE PEDAL HARD, ALL I CAN DO IS TO WITNESS THAT WE WILL COLLIDE. NONE OF TESLA Y'S SAFETY FEATURES ENGAGED TO SAVE ME FROM THIS COLLISION.*LN*JB
Power train, Electrical system, Fuel/propulsion system, Sep 13, 2020
INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMPUTER DISPLAYED AN "UNABLE TO DRIVE" MESSAGE (ERROR CODE DI_A137) AND INSTRUCTED US TO PULL OVER. SINCE WE WERE ON A 2-LANE ROAD WITH NO SHOULDER WE PROCEEDED TO THE NEAREST DRIVEWAY (TURNING LEFT TO A DRIVEWAY AT ~1105 W JACK LONDON BLVD). THE CAR VIBRATED VIOLENTLY THEN SHUTDOWN. THE ESTIMATED TIME BETWEEN THE INITIAL WARNING AND SHUTDOWN WAS ONLY ABOUT 5 TO 10 SECONDS. OTHER ERROR CODES/MESSAGES DISPLAYED WERE "POWER REDUCED" (DIR_A126) AND "VEHICLE SHUTTING DOWN" (DI_A063). WE CALLED TESLA ROADSIDE ASSISTANCE FROM THE VEHICLE AND WERE INSTRUCTED TO POWER CYCLE THE CAR BY HAVING ALL PASSENGERS AND DRIVER EXIT THE CAR, CLOSE ALL DOORS, THEN HAVE THE DRIVER ENTER AND STEP ON THE BRAKE. WE DID THIS AND THE CAR RESTARTED AS NORMAL. WE DROVE HOME FOR ABOUT 45 MINUTES WITHOUT INCIDENT, BUT WE WERE OBVIOUSLY CONCERNED THAT THIS COULD HAPPEN AGAIN, SO WE KEPT TO THE RIGHT LANES WHENEVER POSSIBLE AND LIMITED SPEED. OTHER INFORMATION: ABOUT 20 MINUTES PRIOR TO THIS INCIDENT WE HAD CHARGED THE VEHICLE AT THE LIVERMORE TESLA SUPERCHARGER. IT WAS ALSO A RECORD HOT DAY (111 F). THIS IS A NEW CAR PURCHASED IN JULY 2020 AND AT THE TIME THE ODOMETER WAS APPROXIMATELY 1,300 MILES. THE EARLIEST SERVICE APPOINTMENT I COULD GET IS SCHEDULED FOR 9/17/2020, SO I DO NOT HAVE ANY ADDITIONAL INFO FROM TESLA ON WHY THIS HAPPENED, OR HOW THIS WILL BE REPAIRED. THE SERVICE AGENT MENTIONED A FIRMWARE FAILURE AS A POSSIBLE CAUSE. WE WERE FORTUNATE TO BE ABLE TO GET OFF THE ROAD BEFORE THE CAR COMPLETELY STOPPED BUT IF THIS HAPPENED ON A FREEWAY, WE MAY HAVE BEEN IN A HIGH SPEED CRASH WITH A STALLED CAR.
Suspension, Sep 11, 2020
HERE IS A TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37390387?ROWNUMBER=4 THE FRONT SUSPENSION HAS FALLEN OFF. IT IS HIGHLY LIKELY THAT THE REASON IT FELL TO BITS IS THAT THE NUTS CAME LOOSE. HERE IS THE FORUM THREAD THAT PROVES THIS BOLT FALLS OFF FAR TOO EASILY. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ NATURALLY THE TESLA FANBOYS RUSH TO THE DEFENSE OF THE SACRED TESLA. I WOULD BE GRATEFUL IF YOU WOULD INVESTIGATE THIS AND ASK TESLA TO GLUE THE SUSPENSIONS ON A BIT BETTER. THANK YOU KEEF