2015 Thor Motor Coach ACE
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 5 owner complaints filed for this model year. This is the 3rd highest complaint count among 8 ACE model years with reports.
Of the 2015 reports, 1 involved a fire.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Campaign 17V758000 on NHTSA.gov
Representative owner complaints: electrical system
2 reports, newest first. Show all
Electrical system, Jan 14, 2025, fire
We have been experiencing multiple issues with the electrical system in our RV. There was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. When investigated by my husband, he found that the box under the bed that housed all the wires for the RV had burn marks on the inside of the box and the wires and wire caps had melted. Then we started having issues with the generator not working, and were unable to use the generator. We had to pull the generator and taken it too a generator repair shop and found that the wires inside the generator were melted and were told it was unrepairable. The dealer that we purchased the RV from, will not help us. But this has to be a big issue with this model because we had met someone from a camp ground that had the same RV and they had to same electrical issues.
Electrical system, Jul 29, 2018
AFTER SMELLING A BURNT SMELL, I INVESTIGATED AND FOUND BURNT AND MELTED WIRE NUTS WITHIN THE POWER TRANSFER SWITCH. NUMEROUS SAME ISSUES ARE REPORTED ON THE THOR RV BLOG SITE. IT APPEARS THAT THEH WIRE NUTS COMMONLY USED IN HOUSEHOLD CONSTRUCTION COME LOOSE WHEN USED IN A MOVING VEHICLE.