2021 Thor Motor Coach ACE
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3 owner complaints filed for this model year. This is the 5th highest complaint count among 8 ACE model years with reports.
What owners report most often
Recalls and investigations
Visibility, glass, side/rearJun 9, 2020
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Campaign 20V339000 on NHTSA.gov
Representative owner complaints: power train
1 report, newest first. Show all
Suspension, Power train, Oct 4, 2021
The contact owns a 2021 Thor Motor Coach Ace RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.