2022 Thor Motor Coach ACE
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 3 owner complaints filed for this model year. This is the 4th highest complaint count among 8 ACE model years with reports.
What owners report most often
Recalls and investigations
Structure, body, step/ladderFeb 10, 2022
Thor Motor Coach (TMC) is recalling certain 2022 ACE, Freedom Traveler, Hurricane, and Windsport motorhomes. The rear ladder may have been installed on the wrong side of the motorhome.
An incorrectly installed ladder may break while in use, increasing the risk of injury.
Dealers will inspect the location of the rear ladder, and reinforce or relocate the ladder as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000255.
Campaign 22V076000 on NHTSA.gov
Representative owner complaints: service brakes
1 report, newest first. Show all
Service brakes, Apr 4, 2023
The initial brake pedal press is soft and travels nearly to the floorboard. A quick subsequent press of the brake pedal, or "pumping the brakes," changes the pedal travel and sensitivity. This condition has eluded repeated repair attempts by the service center and the chassis manufacturer's team of engineers. The chassis manufacturer has sent its engineers to the service location for hands-on evaluation and repair attempts, to no avail. Parts replaced during the service center's repair attempts include the calipers, pads & rotors, brake lines, brake master cylinder, brake booster, ABS unit, and many quarts of brake fluid. Safety is at risk for the driver as well as others due to inconsistent brake pedal feel and performance on an 18,000lb GVWR vehicle traveling on public roadways. There were no warning lamps or other messages displayed. The service center has indicated their network of shops has had at least 15 similar complaints on similar year & model RVs as of approximately the 2nd of March, 2023.