2022 Thor Motor Coach ACE
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 3 owner complaints filed for this model year. This is the 4th highest complaint count among 8 ACE model years with reports.
What owners report most often
Recalls and investigations
Structure, body, step/ladderFeb 10, 2022
Thor Motor Coach (TMC) is recalling certain 2022 ACE, Freedom Traveler, Hurricane, and Windsport motorhomes. The rear ladder may have been installed on the wrong side of the motorhome.
An incorrectly installed ladder may break while in use, increasing the risk of injury.
Dealers will inspect the location of the rear ladder, and reinforce or relocate the ladder as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000255.
Campaign 22V076000 on NHTSA.gov
Representative owner complaints: other or unspecified
1 report, newest first. Show all
Other or unspecified, Jun 17, 2024
I purchased the motorhome from Fraserway RV in Kamloops, BC. The vehicle was sold to me as a new unused unit in November 2023. While turning into a strip mall parking lot from a small service road, we were travelling at around 5-10 KPH. My wife and I heard a very odd low "thud" type of noise coming from somewhere in the motorhome. We parked in the mall parking lot and began to look for the source of the noise. We were unable to find anything so we assumed perhaps something in a cupboard had shifted. We purchased some groceries and my wife decided to move some frying pans from under the cupboard sink to the oven drawer. The oven drawer is covered in a glass type material. When my wife opened the drawer the glass panel on the oven drawer, literally exploded in her face sending glass shrapnel throughout the motorhome. I reported the incident to the Manufacturer and they did not even reply. It seems evident that the drawer glass panel experienced some sort of stress which caused the thud. NOTE: I am located in Kamloops, BC, Canada but your system doesn't allow me to make this information known.