2018 Thor Motor Coach Compass
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 3rd highest complaint count among 3 Compass model years with reports.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Campaign 17V758000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Visibility, Structure, Jul 17, 2018
TL* THE CONTACT OWNS A 2018 THOR COMPASS. WHEN THE CONTACT ATTEMPTED TO EXIT THE RECREATIONAL VEHICLE, THE FRONT PASSENGER DOOR HANDLE FAILED TO OPEN THE DOOR. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW GLASS FELL OUT OF THE WINDOW FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 375.