2015 Thor Motor Coach Hurricane
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 7 owner complaints filed for this model year. This is the highest complaint count among 8 Hurricane model years with reports.
Of the 2015 reports, 1 involved a fire.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Campaign 17V758000 on NHTSA.gov
Equipment, recreational vehicle/trailerNov 10, 2015
Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Unstable entry and exit steps increase the risk of injury.
Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Campaign 15V745000 on NHTSA.gov
Representative owner complaints
7 reports, newest first.
Other or unspecified, Dec 10, 2018
THE ENTRANCE LOCK FALLED LEAVING OCCUPANT LOCKED OUT OF MOTORHOME. HAD TO PRY LOCK FROM DOOR. PERSONS COULD HAVE BEEN LOCKED INSIDE...VEHICLE WAS PARKED. IF VEHICLE HAD BEEN IN AN ACCIDENT THEN THE OCCUPANTS WOULD HAVE BEEN LOCKED INSIDE WITHOUT AN ESCAPE ROUTE...
Visibility, Jul 23, 2018
TL* THE CONTACT OWNS A 2015 THOR HURRICANE. WHILE DRIVING 40 MPH IN THE RAIN WITH THE WINDSHIELD WIPERS ACTIVATED, THE PASSENGER SIDE WIPER BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN MANUFACTURER SAFETY RECALL. THE DEALER (THOR MOTOR COACH, 2700 S NAPPANEE ST, ELKHART, IN 46517, (800) 860-5658) WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 13,000.
Other or unspecified, Apr 23, 2016
ONAN GENERATOR STOP AFTER OPERATING FOR 1 OR 2 HOURS WHILE DRIVING DOWN THE ROAD. GENERATOR REPORTS ERROR CODE 36, APPARENTLY OVERHEATING IS THE REASON. THOR AND ONAN ARE POINTING AT EACH OTHER AS TO WHO IS RESPONSIBLE. ONAN GENERATOR IS RATED TO OPERATE UP TO 120F, BUT FAILS WHEN TEMPERATURE OUTSIDE IS BELOW 100 AND THE VEHICLE IS MOVING, WHICH SHOULD RESULT IN SOME COOLING EFFECT TO COUNTER THE EFFECT OF THE HOT ROAD SURFACE AND RV ENGINE HEAT. INTERIOR OF RV, SPECIALLY IN LONGER UNITS CAN NOT MAINTAIN A SAFE TEMPERATURE FOR PASSENGERS WITH ONLY THE ENGINE A/C UNIT. GENERATOR RUNS FINE FOR 24 HOURS IN 100+ DEGREE WEATHER WHEN THE RV IS STATIONARY AND THE GENERATOR IS RUNNING ON FULL LOAD (2 ROOF MOUNTED A/C UNITS). AFTER A 1 HOUR STOP AT A REST AREA WITH RV ENGINE RUNNING STILL TO KEEP RV A/C ON, THE GENERATOR WILL START UP AGAIN AND WILL WORK FINE UNTIL YOU START DRIVING AGAIN, WITH-IN 30 MINUTES IT WILL SHUT DOWN AGAIN. MANY PEOPLE ARE COMPLAINING OF SIMILAR EXPERIENCE WITH ONAN SUGGESTING YOU REMOVE THE DOOR OF THE GENERATOR COMPARTMENT, WHICH ITSELF MAY BE A SAFETY HAZARD. RV MANUFACTURERS CLAIM THEY ARE INSTALLING THE UNIT ACCORDING TO ONAN'S SPECS. SOME RV OWNERS SUGGEST ONAN IS AVOIDING A RECALL BY PROPOSING SOLUTIONS LIKE NO COMPARTMENT DOOR TO RV OWNERS.
Electrical system, Sep 22, 2015
TL* THE CONTACT OWNS A 2015 THOR HURRICANE. THE CONTACT STATED THAT THERE WERE PROGRESSING FAILURES WITH AN ELECTRICAL CURRENT FLOWING THROUGH THE MOTOR HOME. THE CURRENT IMPACTED THE METAL COMPONENTS IN THE VEHICLE AND CAUSED A SHOCK. THE CONTACT EXPERIENCED THE FAILURE WHILE AT A CAMPGROUND ELECTRICAL STATION AND WITH THE HOME ELECTRICAL PORT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE AWNING DID NOT RETRACT PROPERLY, CAUSING THE CONTACT TO MAKE A MANUAL ADJUSTMENT DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.
Other or unspecified, Jun 25, 2015, fire
UPON DRIVING NOTICED A BURNING SMELL FORM UNDERNEATH MOTORHOME. OPENED SIDE COMPARTMENT TO FIND MELTING, BURNING PLASTIC INSIDE DRIPPING ONTO UNPROTECTED UN SHIELDED EXHAUST SYSTEM. IF ANYTHING WAS STORED INSIDE THIS COMPARTMENT IT WOULD OF FUELED A MUCH LARGER MORE DANGEROUS FIRE.
Suspension, Mar 4, 2015
FRONT END CLUNKING ON THE MOTORCOACH. FORD HAD TO INSPECT VEHICLE TO FIND A "LOOSE UPPER SHOCK BOLT". *TR
Other or unspecified, Feb 4, 2015
THE SUBJECT VEHICLE HAS ADVERSE DRIVABILITY AND UNSAFE TO DRIVE ABOVE 55 MPH (EXCESSIVE VIBRATIONS, EXCESSIVE SWAYING, EXCESSIVE BOUNCING, HARSH RIDE, LACK OF STABILITY, WIND DRIFT, LISTING ETC.). SUPPORTING DOCUMENTATION IS AVAILABLE. *TR