Sayzia

2017 Thor Motor Coach Palazzo

Problems, recalls and owner-reported issues

Structure is the leading concern among 6 owner complaints filed for this model year. This is the 2nd highest complaint count among 6 Palazzo model years with reports.

Complaints by model year
  2. 6
Primary concernStructure5 reports · 83% of complaints
Owner complaints6Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Structure5
  2. Visibility/wiper2
  3. Exterior lighting1
  4. Other or unspecified1

Recalls and investigations

  1. Equipment, recreational vehicle/trailerFeb 23, 2023

    Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

    A detached bracket can become a road hazard, increasing the risk of a crash.

    Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

    Campaign 23V113000 on NHTSA.gov

  2. Exterior lighting, brake lightsJul 20, 2020

    Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

    Non-functioning exterior marker lights can increase the risk of a crash.

    TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

    Campaign 20V418000 on NHTSA.gov

Representative owner complaints: exterior lighting

1 report, newest first. Show all

  1. Exterior lighting, Aug 15, 2022

    The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, Exterior Lighting) which would address the failures but after the recall remedy was performed the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.