2009 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,412 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Camry model years with reports.
Of the 2009 reports, 160 involved a crash and 22 involved a fire. 90 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Exterior lighting, brake lights, switchMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V091000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints: engine
265 reports, newest first. Show all
Engine, Mar 14, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE CONTACT STATED THAT OIL WAS DEPOSITED INTO THE VEHICLE ON NUMEROUS OCCASIONS IN A SHORT PERIOD OF TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Engine, Feb 14, 2017
EXCESSIVE BURNING OF OIL. HAVE HAD TO CHANGE OIL IN LESS THAN 3000 MILES DUE TO OIL LIGHT COMING ON AND NO OIL REGISTERING ON DIPSTICK, AND NOW NO OIL AFTER JUST OVER 1000 MILES OF DRIVING.
Engine, Feb 11, 2017
EXCESSIVE OIL CONSUMPTION. TOOK TO TOYOTA DEALER AND THEY PERFORMED A TEST ON IT AND SAID IT WAS NORMAL TO. LOOSING A QUART EVER 1100 MILES.
Engine, Feb 10, 2017
MY SON, DRIVING TO BACK TO SHOOL, WAS LEFT IN THE ROAD WITH OUR 2009 CAMRY 5 SECONDS AFTER THE OIL LIGHT CAME ON. (EXCESSIVE OIL CONSUMPTION ISSUE KNOWN BY TOYOTA - AUGUST 11, 2011, TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN TSB TO DEALERS) WE WERE NOT AWARE OF THIS PROBLEM OR WE WOULD HAVE ADVISED HIM TO CHECK THE OIL EVERY GAS FILL UP TO PREVENT PROBLEMS. THE CAR IS A COMPLETE LOSS, BUT WHAT CONCERNS ME MOST IS THAT HE WAS ON A COUNTRY HIGHWAY WITH MILES OF OPEN SPACE BETWEEN TOWNS. LUCKILY HE WAS JUST ENTERING BEDFORD VA AND MADE IT TO THE ENTRANCE OF A SHOPPING CENTER BEFORE THE CAR DIED. SINCE HE WAS BLOCKING THE SHOPPING CENTER ENTRANCE 'SOME RANDOM GUY' HELPED HIM PUSH THE CAR INTO A PARKING AREA. HAD THIS HAPPENED BETWEEN TOWNS AND HIS CAR BEEN STUCK ON THE HIGHWAY THIS COULD HAVE BEEN EXTREMELY DANGEROUS. BOTH THE SHOP WE TOWED THE CAR TO AND THE COMPANY THAT LAST CHANGED THE OIL INVESTIGATED WHY THE OIL RAN DRY AFTER ONLY 1500 MILES. THEIR CONCLUSIONS MATCHED IN THAT THERE WERE NO SIGNS OF FAULTY MAINTANANCE FROM THE OIL CHANGE NOR ANY SIGNS OF OBVIOUS LEAKS. TO LEAVE PEOPLE IN DANGEROUS SITUATIONS BECAUSE A COMPANY DOES NOT WANT TO ACCEPT RESPONSIBILITY FOR FAULTY OR DEFECTIVE EQUIPMENT NOR DO THEY WANT TO NOTIFY OWNERS THAT THIS COULD BE A SERIOUS ISSUE IS BEYOND CONTEMPT. THIS IS PURE NEGLIGENCE ON TOYOTA'S PART NOT INFORMING THE CAR OWNERS OF THIS SERIOUS PROBLEM. IN THE MEANTIME WE NEED TO DETERMINE WHAT TO DO WITH A 'DEAD' CAR.
Engine, Feb 9, 2017
THE ENGINE OIL LIGHT HAD COME ON INDICATING MY OIL WAS LOW. I HAD A SCHEDULED OIL CHANGE APPT. AT A TOYOTA DEALERSHIP IN A FEW WEEKS SO I CHECKED THE DIPSTICK, WHICH INDICATED THE OIL WAS LOW, AND ADDED TWO QUARTS. AT MY APPOINTMENT ON 11/19/16, I STATED THE OIL ISSUE AND THE SERVICE ADVISOR STARTED THE OIL CONSUMPTION TEST. WHEN I RETURNED TO GET THE RESULTS FROM THE TEST ON 1/2/17, IT WAS REVEALED MY CAR HAD FAILED AND THE OIL WAS EXTREMELY LOW. I AM TOLD BY A FORMER CERTIFIED TOYOTA MECHANIC, THAT THEIR STANDARDS FOR FAILING OIL CONSUMPTION TESTS ARE VERY HIGH, SO TO FAIL A TEST IS A HUGE CONCERN. THE TEST WAS RAN WHEN MY MILEAGE WAS AT 151,499. THE OIL CONSUMPTION ISSUE HAD OBVIOUSLY STARTED WELL BEFORE THE TEST WAS RAN. HOWEVER, SINCE MY CAR WAS OUT OF THE 10 YR/150K MILE WARRANTY, TOYOTA WOULD NOT COVER THE COST OF REPAIR. I CALLED THE TOYOTA CUSTOMER CARE LINE TWICE AND THEY TOLD ME LEGALLY THEY COULD NOT COVER THE COST. THEY REFUSED TO ACKNOWLEDGE THAT THE PROBLEM STARTED BEFORE 151,499 MILES. I CALLED THE TOYOTA REGION TO SEE IF THEY WILL FIX IT IN GOOD WILL SINCE I BOUGHT THE CAR IN GOOD FAITH AND ALWAYS HAD IT REGULARLY MAINTENANCED AT A TOYOTA DEALERSHIP. I WAS STILL TOLD NO, THEY LEGALLY COULDN'T HELP ME. I WAS NEVER NOTIFIED THAT MY CAR HAD A POTENTIAL FOR EXCESSIVE OIL CONSUMPTION. THE ONLY RECALL NOTICE I HAVE EVER RECEIVED FROM THEM WAS TO GET EXTRA GREASE PUT ON A SWITCH FOR MY WINDOW MOTOR. IF THEY HAD ALERTED ME SOONER THAT MY ENGINE NEEDED TO BE TESTED OR IF THE SERVICE DEPARTMENT HAD TOLD ME ABOUT THE RECALL FOR SIMILAR CARS, THEN I WOULD NOT BE STUCK DRIVING A DANGEROUS VEHICLE. I HAVE TO PUT A QUART OF OIL IN EVERY WEEK JUST TO MAKE SURE IT IS DRIVABLE. I AM PAYING FOR THE REPAIR OUT OF POCKET HOPING THAT THERE IS NO DAMAGE TO MY ENGINE BLOCK. I DO NOT WANT TO SELL THIS CAR SINCE IT IS A POTENTIAL DANGER AND PUT SOMEONE ELSE'S LIFE AT RISK.
Engine, Feb 4, 2017
MY 2009 TOYOTA CAMRY HAS BEEN BURNING APPROXIMATELY 1/2 QUART OF OIL PER WEEK SINCE OCTOBER 2016. IT HAD 128000 MILES AT THAT TIME. IT NOW HAS 134500 MILES. I DRIVE APPROXIMATELY 500 MILES PER WEEK. I FEAR ENGINE PROBLEMS AND POSSIBLE SEIZURE. I HAD A TOYOTA DEALERSHIP TEST DONE AT 129500, BUT THEIR VERDICT WAS THAT THE OIL CONSUMPTION WAS NOT WITHIN THE REALM OF NEEDING REPAIR. THE ENGINE USED 3/4 QUART OF OIL OVER 1250 MILES, BUT THE TOYOTA GUIDELINE IS 1.1 QUART DURING THE TEST TIME PERIOD.
Visibility, Engine, Feb 2, 2017
MY EXCESSIVE OIL CONSUMPTION ENGINE NEEDED REPAIRS PER A TOYOTA MAJOR RECALL. I TOOK THE CAR AND AS YOU CAN SEE BELOW IT HAS BEEN A VERY FRUSTRATING EXPERIENCE. AFTER BEING TOLD THAT MY 2009 TOYOTA CAMRY WAS ON A RECALL LIST, I WAS GIVEN A POSSIBLE REPAIR DATE OF WITHIN 10 MONTHS. I WAITED AND WAS GIVEN A DROP OFF DATE OF 1/23/2017. I WAS GIVEN A RENTAL CAR AND WENT ON TO WORK. AFTER 5 DAYS I WAS TOLD MY CAR WAS READY BUT, THAT I WOULD HAVE TO PAY FOR PARTS THAT WERE REMOVED/REPLACED TO DO THE WORK ON THE RECALL. I QUESTIONED WHY I WAS BEING CHARGED FOR CONSEQUENTIAL DAMAGES TO PARTS THAT SHOULD BE INCLUDED AS PART OF THE LABOR DUE TO THE RECALL. I GOT FETCHED A LONG STORY FROM TOYOTAS 800 NUMBER AND I HAD NO CHOICE BUT, GO PICK UP MY CAR AND PAY THE $269.54. I PICKED IT UP AND NOTICED THAT IT WAS DRIVEN 58 MILES, UPON LEAVING AND AS I GOT ON THE MAIN ROAD I NOTICED THAT THERE WAS A HUGE CRACK ON MY WINDSHIELD AS WELL. I CALLED BACK AND SPOKE TO [XXX] , HE WAS RUDE, A BULLY, AND ACCUSED ME OF LYING ABOUT THE DAMAGE. I BEGGED THEM TO PULL THEIR SECURITY TAPES WHICH THEY REFUSED. TOYOTA SHOULD PAY FOR THIS RECALL TO INCLUDE ANY PARTS THAT SHOULD GET DAMAGED IN THE PROCESS AS THEY PERFORM THEIR REPAIRS. I'M ASKING FOR A FULL REFUND AND AN INVESTIGATION INTO THE DAMAGED WINDSHIELD. I REFUSE TO GO BACK TO THEIR STORE AND PREFER TO HAVE THE WINDSHIELD REPLACED AT EITHER MY RESIDENCE OR PLACE OF EMPLOYMENT. I'VE OWNED 3 TOYOTAS AND REFUSE TO GO BY AND PURCHASE MY NEXT CAR FROM [XXX]. I REALIZE THAT I AM A SINGLE CUSTOMER HOWEVER; I WORK HARD FOR MY MONEY. I'VE NEVER TRIED TO ABUSE MY CAR AND I KEEP UP WITH THE MAINTENANCE. IN MY OPINION [XXX] SHOULD BE RETRAINED. HIS LACK OF PROFESSIONALISM IS GOING TO COST YOU GUYS THOUSANDS AND YOU WILL CONTINUE TO LOSE VALUABLE CUSTOMERS IF YOU CONTINUE TO REFUSE TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 30, 2017
SMELL BURNING OF OIL INSIDE CAR. I WAS DRIVING ON CITY STREET. I CHECKED OIL DIPSTICK AND NO TRACE OF OIL, MEANING OIL EXTREMELY LOW. I HAVE DRIVEN CAR ABOUT 2800 MILES SINCE LAST OIL CHANGE. THE RECOMMENDATION IS TO CHANGE OIL EVERY 5000 MILES PER TOYOTA OWNER MANUAL. MY ODOMETER READING IS 76488 MILES. TOYOTA DEALER CHECK CAR LAST YEAR FOR EXCESSIVE OIL CONSUMPTION AND SAID CONSUMPTION IS NORMAL. I HAVE BEEN MONITORING OIL CONSUMPTION MYSELF . I FOUND THAT MIDWAY BETWEEN OIL CHANGE( I.E. 2500 MILES) , I HAVE TO ADD 2QUARTS OF OIL TO BRING LEVEL TO NORMAL. *TR
Engine, Jan 24, 2017
EXCESSIVE OIL CONSUMPTION
Engine, Dec 27, 2016
MY 2009 CAMRY SE (4 CYLINDER) DID NOT BURN OIL, LEAK OIL OR OTHERWISE HAVE ANY ISSUE WITH OIL UNTIL I GOT MY OIL LOW OIL LIGHT AT APPROXIMATLEY 130,000 MILES. I IMMEDIATELY CALLED THE LOCAL DEALERSHIP THAT HAD BEEN THE ONLY PLACE THAT HAD CHANGED THE OIL IN MY CAR. THEY TOLD ME THAT THIS WAS A KNOWN PROBLEM, AND THE SUDDEN OIL CONSUMPTION COULD BE FIXED IF IT FAILED A SIMPLE TEST. THE TEST IS TO CHANGE THE OIL IN YOUR CAMRY, AND BETWEEN 1,000 AND 1,300 MILES LATER (NOT TO EXCEED 1,300 MILES) TO DUMP AN ENTIRE QUART OF OIL IN THE CRANKCASE. IF THE LEVEL WAS FULL, THERE WAS NO FURTHER ACTION TO TAKE. IF IT WAS LOWER THAN FULL, TOYOTA WOULD TEAR INTO YOUR ENGINE AND FIX THE ISSUE AT NO COST TO ME. NOT A VERY SCIENTIFIC TEST, BUT THEY PERFORMED THIS ON MY CAR AT APPROXIMATELY 133,000 MILES. IT WAS NOT DETERMINED THAT FURTHER ACTION WAS REQUIRED. I DETERMINED THAT MY CAR HAD USED 4 QUARTS OF OIL IN APPROXIMATELY 4,700 MILES, PRIOR TO THE TEST. THE DEALERSHIP TOLD ME THAT I SHOULD WAIT UNTIL IT WAS BURNING MORE OIL, AND I COULD BRING IT BACK IN TO REPEAT THE TEST. 9 MONTHS LATER, I DETERMINED THAT I WAS USING 1 QUART OF OIL FOR EVERY 1,000 MILES DRIVEN. I NOW HAVE 150,430 MILES ON THE VEHICLE. DURING THE ORIGINAL TEST, THE ADVISOR TOLD ME THAT THERE WAS NO MILEAGE LIMIT, AND THEY HAD ACTUALLY JUST REBUILT THE ENGINE IN A RAV 4 WITH 179,000 MILES ON IT. DURING THE CALL ON 12-23-16, I WAS TOLD THAT I MISSED THE DEADLINE OF OCTOBER 31ST, AND THE DEAL NOW ONLY WAS FOR VEHICLES WITH LESS THAN 150,000 MILES. I CALLED THE TOYOTA CUSTOMER SERVICE NUMBER 800-331-4331AND OPENED CASE NUMBER 1612273514. THEY INFORMED ME THE PROGRAM HAD NEVER CHANGED, AND DEALERSHIPS WERE CONFUSED WITH HOW TO ADMINISTER THE PROGRAM. I WAS TOLD THAT THE PISTON RINGS ARE A KNOWN PROBLEM, BUT THERE WAS NOTHING THEY WOULD DO FOR ME AT THIS TIME. THEY FIELD MANY CS CALLS ON THIS MATTER.
Electrical system, Engine, Dec 3, 2016
I AM HAVING ISSUES WITH BACK PASSENGER WINDOW ON DRIVER SIDE. I HAVE TO PRESS THE BUTTON AT LEAST THREE TIMES BEFORE IT ROLLS UP. ALSO MY CAR CONSUMES OIL. THE BLACK,TOP OF MY DASHBOARD IS STICKY AND HAS CRACKS. I HAVE BEEN TO MY LOCAL TOYOTA DEALERS AND NO ONE HAS ADDRESSED THESE ISSUES. HOW DO I GET REMEDY BEFORE CONTACTING LEGAL COUNCIL?
Engine, Dec 1, 2016
MY 2009 TOYOTA CAMRY IS PART OF THE ZE7- WARRANTY ENHANCEMENT PROGRAM FOR EXCESSIVE OIL CONSUMPTION. THE PRIMARY COVERAGE FOR THIS ISSUE WAS GOOD UNTIL OCTOBER 31, 2016 AND SECONDARY COVER UNTIL 150,000 MILES OR 10 YEARS FROM THE DATE OF FIRST USE (WHICHEVER COMES FIRST). MY CAR DID NOT EXPERIENCE THIS ISSUE UNTIL LATE NOVEMBER AND WHEN THE CAR WAS AT 149,500 MILES. I CONTACTED TOYOTA CUSTOMER SERVICE (CASE #1611293174) AND WAS ADVISED THAT SINCE THE VEHICLE WOULD BE UNDER 150,000 WHEN THE OIL CONSUMPTION TEST WAS INITIATED IT STILL MET THE SERVICE GUIDELINES. I TOOK THE VEHICLE TO THE DEALERSHIP TO INITIATE THE TEST WITH THE CAR STILL UNDER 150,000 MILES. THE DEALERSHIP CONTACTED TOYOTA AND TOYOTA ADVISED THAT SINCE THE CAR WOULD BE OVER 150,000 MILE WHEN THE CAR FINISHED THE TEST IT WOULD NOT BE COVERED. I CONTACTED TOYOTA AGAIN REFERENCING MY CASE NUMBER AND THEY VERIFIED WHAT I WAS TOLD BY THE CUSTOMER SERVICE REP BUT NOW WERE TELLING ME IT WOULD NOT BE COVERED. THIS IS A KNOW ISSUE BY TOYOTA AND THEY ARE DOING EVERYTHING IN THEIR POWER TO GET AROUND REPAIRING A DEFECTIVE PART. NOW I HAVE TO FILE A LAWSUIT IN ORDER TO GET THE VEHICLE REPAIRED. THE CAR HAS DIMINISHED VALUE DUE TO THIS KNOWN ISSUE AND I HAVE TO EITHER COVER THE REPAIR COST OR DEAL WITH THE ISSUE WHICH INCLUDES CONSTANTLY CHECKING MY OIL TO MAKE SURE IT DOESN'T RUN OUT AND COMPLETELY KILL THE ENGINE. THIS IS UNACCEPTABLE. I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN ABOUT THIS ISSUE.
Engine, Nov 29, 2016
CONSUMING EXCESSIVE OIL IN TWO-THREE MONTHS PERIOD. I GOT LOW OIL PRESSURE LIGHT ON AND OFF WHEN I HIT THE BREAK HARD, THEN ENGINE CHECK LIGHT WAS ON AND OFF. I WENT TO NEAREST AUTO STORE AND CHECKED ENGINE OIL. IT WAS COMPLETELY EMPTY, I MEAN DRY. I JUST COULDN'T BELIEVE IT SINCE TOYOTA DEALER CHECKED OIL CONSUMPTION TEST AND MY CAR PASSED THE TEST A FEW MONTH AGO. I WAS TOLD THE AUTO SHOP WORKER THAT I WAS LUCKY BECAUSE IT WAS SO CLOSE TO BURN UP THE ENGINE. I CHECKED ONLINE AND MANY PEOPLE HAS THE SAME ISSUE ON 2009 CAMRY. TOYOTA IS AWARE OF THE ISSUE AS WELL. IT SHOULD BE A RECALL AND IT SHOULD BE FIXED BY TOYOTA.
Other or unspecified, Engine, Nov 28, 2016
MY CAR DOES NOT START WHEN THE WEATHER GETS CHILLI. TRYED SO MANY TIMES BUT WON'T TURN ON
Electrical system, Other or unspecified, Engine, Nov 12, 2016
MOTOR OIL IS BURNING EXCESSIVELY I HAVE TO CHECK THE OIL EVERY WEEKEND AND THE DEALER SAYS IS NORMAL, I THINK IS NOT NORMAL TO KEEP ADDING OIL WHEN THERE IS NO LEAK. DASHBOARD IS PRACTICALLY MELTING IT WAS REPORTED BACK IN MAY BECAUSE IN THE SUMMER TIME IT GETS VERY STICKY THE DEALER SAYS IT WILL TAKE MONTHS OR A YEAR BEFORE THEY COULD FIX IT. RADIO HAS A MALFUNCTION IT WAS REPLACED BACK IN 2014 BECAUSE THE SCREEN TURN BLACK AND NOT ABLE TO TURN IT ON OR OFF. IN 2016 THE RADIO IS HAVING PROBLEMS AGAIN FOR THE SAME REASON AND THE DEALER WON'T REPLACE IT ANYMORE BECAUSE THE WARRANTY IS FINISHED.
Engine, Nov 6, 2016
I NOTICED MY CAMRY WAS LOW ON OIL. TOOK IT INTO THE DEALERSHIP. THEY SAID THERE IS A RECALL ON MY ENGINE FOR EXCESSIVE OIL CONSUMPTION. THEY VERIFIED INDEED MY CAR HAS AN EXCESSIVE OIL CONSUMPTION PROBLEM. TOYOTA DEALERSHIP SAID THEY WOULD EVENTUALLY FIX IT BUT ALL THE PARTS ARE ON BACK ORDER. AT FIRST THEY SAID IT COULD TAKE A MONTH OR TWO. I CALLED BACK A MONTH LATER, DEALERSHIP SAID THEY COULD NOT TELL ME A DATE AND IT MAY TAKE A YEAR UNTIL THEY HAVE PARTS. I FEEL THAT MY CAR IS BEING COMPROMISED BURNING OIL LIKE THIS. I AM HAVING TO PUT A QUART IN SOMETIMES EVERY 700 MILES! WHAT ARE THE CONSEQUENCES OF WAITING THIS LONG TO GET THE REPAIR DONE AND MAY HAVING TO WAIT A YEAR IF TOYOTA EVEN GETS BACK TO ME. I FEEL THAT THEY ARE AVOIDING ME AND NOT ACTUALLY GOING TO FIX THIS REPAIR IN A TIMELY MANNER.
Engine, Nov 2, 2016
EXCESSIVE OIL USAGE. THE VEHICLE HAS NO APPARENT LEAKS, BUT CONSUMES MASSIVE AMOUNTS OF OIL. I DID NOT HAVE A PROBLEM WITH THE OIL CONSUMTION UNTIL OVER 150,000 MILES.
Engine, Fuel/propulsion system, Nov 1, 2016
FAILED OIL CONSUMPTION TEST X 2. DEALER STATED I PAY FOR ANY DAMAGE TO ENGINE, ONLY PISTON RINGS COVERED. DEALER STATED I PAY IF THEY DAMAGE ENGINE DURING REPAIR/RECALL.
Engine, Oct 31, 2016
THE WATER PUMP IS MAKING A TERRIBLE NOISE, AND WILL FAIL SOON. TOYOTA RECALLED 2.7 MILLION VEHICLES FOR WATER PUMP PROBLEMS BUT THEY SAY MINE IS NOT RECALLED. I THINK IT SHOULD BE. IT IS MAKING A TERRIBLE NOISE.
Engine, Oct 25, 2016
EXCESSIVE OIL CONSUMPTION. CAMRY WENT FROM BURNING 1 QT. OF OIL PER 5,000 MILES (CAR HAD 82K MILES ON IT) TO BURNING 1 QT. PER 450 MILES (CAR HAS 158K MILES ON IT). TOYOTA TESTED THE CAR AND SAID IT CAME UP 0.1 QT SHORT OF REQUIRING REPAIR UNDER ENHANCED WARRANTY,
Engine, Oct 23, 2016
OUR CAR BEGAN BURNING EXCESSIVE OIL AROUND 75,000 MILES.AS IT TURNS OUT, THIS PROBLEM IS DUE TO A DEFECTIVE 2AZ-FE ENGINES WHICH WERE INSTALLED IN THE FOLLOWING VEHICLES: 2007-2011 TOYOTA CAMRY HV, 2007-2009 TOYOTA CAMRY, 2009 TOYOTA COROLLA, 2009 TOYOTA MATRIX, 2006-2008 TOYOTA RAV4, 2007-2008 TOYOTA SOLARA, 2007-2009 SCION TC, AND 2008-2009 SCION XB . TOYOTA KNEW ABOUT THE MATERIAL DESIGN DEFECT ENGINES BUT THEY DECIDED TO SELL THE CARS ANYWAY: THE ENGINE DEFECT TYPICALLY BECOMES APPARENT EITHER DURING OR SHORTLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED, SO IT WOULDN'T BE THEIR PROBLEM. IN RESPONSE TO A LAWSUIT IN 2014, THEY ISSUED AN EXTENDED WARRANTY. HOWEVER, THE GUIDELINES ARE VERY RESTRICTIVE AND ONLY COVER THE MOST EGREGIOUS CASES, LEAVING US WITH A FAULTY ENGINE THAT CONSUMES A QUART OF OIL EVERY 1200-1400 AND NO MEANS OF REPAIRING THE VEHICLE. *TR
Engine, Sep 23, 2016
EXCESS OIL CONSUMPTION (3+ QUARTS AT 2000 MILES USE). ONGOING ISSUE...AUTO TECHNICIAN INDICATED IT WAS DUE TO TOYOTA RECOMMENDED OIL VISCOSITY TOO THIN ALLOWING RINGS ON PISTONS TO SEIZE; THEREBY ALLOWING EXCESS OIL TO BYPASS AND BURN OFF.
Engine, Sep 12, 2016
AROUND 140,000 MILES (3-1-15) I NOTICED THAT I WAS STARING TO ADD OIL BETWEEN OIL CHANGES. IT HAS BECOME WORSE WITH TIME (AND MILEAGE). I NOW (9-12-16) NEED TO CHECK AND ADD OIL AT LEAST EVERY THREE WEEKS.
Engine, Aug 30, 2016
ON 06-21-2016, WE TOOK OUR 2009 TOYOTA CAMRY SE TO WONDRIES TOYOTA IN ALHAMBRA CA FOR THE OIL CONSUMPTION TEST UNDER THE ENHANCEMENT WARRANTY (ZE7). WE WERE TOLD BY THE SERVICE ADVISOR TO DRIVE THE VEHICLE (WHICH HAD 61088 MILES) FOR APPROXIMATELY 1100-1300 MILES THEN BRING IT BACK IN FOR THE RE-INSPECTION. ON 08-29-2016, WE BROUGHT OUR CAMRY BACK INTO THE DEALERSHIP WITH 62330 MILES ON IT. WE WERE TOLD BY THE SERVICE ADVISOR THAT OUR VEHICLE DID NOT FAIL THE TEST. THE VEHICLE HAD ONLY USED UP "A 1/4 OF A QUART OF OIL" AND IN ORDER TO FAIL THE TEST IT WOULD'VE NEEDED TO BURN "A QUART OF OIL" IN THE GIVEN AMOUNT OF MILES. I ASK THE SERVICE ADVISOR IF IT WAS NORMAL FOR THE VEHICLE TO HAVE BLUEISH COLOR SMOKE COME OUT OF THE TAILPIPE EVERY MORNING. HE STATED NO. THE SERVICE ADVISOR STATED "YOU WOULD NEED TO CHECK MY OIL EVERY 1200 MILES TO ADD OIL". I ASKED HIM IT WAS NORMAL FOR ME TO HAVE TO CHECK AND ADD OIL TO THIS VEHICLE. HE STATED NO. I STATED IF I FOLLOW THE TOYOTA OIL CHANGE GUIDELINE (CHANGING OIL EVERY 5000-7000 MILES) THEN MY VEHICLE WOULD HAVE LOST 1-11/2 QUART OF OIL PRIOR TO THE OIL CHANGE. HE STATED YES. I EXPLAINED TO HIM THAT IT WAS A SAFETY CONCERN FOR MY WIFE THAT DRIVES THE VEHICLE AND NOW SHE RUNS THE REST OF THE MOTOR STOPPING ON HER BECAUSE OF EXCESSIVE OIL USAGE AND THE DEALERSHIP WOULD NOT FIX THE PROBLEM. HE STATED THERE WAS NOTHING HE CAN DO SO I NEED TO CONTACT TOYOTA MOTOR CORPORATION.
Power train, Engine, Aug 27, 2016
I HAVE A 2009 TOYOTA CAMRY SE WITH 53,000 MILES ON IT. THERE WAS A NOISE COMING FROM THE ENGINE DURING DRIVING . UPON INSPECTION I FOUND OUT THAT THERE WAS NO COOLANT IN THE RESERVOIR. I ALSO FOUND THAT THERE WAS PINK POWDER RESIDUE ON THE ENGINE NEAR THE SERPENTINE BELT WHERE THE WATER PUMP IS LOCATED . DID SOME RESEARCH ON THE INTERNET AND FOUND OUT MANY OTHER PEOPLE WITH THE CARS BUILT FROM 2007-2009 CAMRYS HAD THE SAME ISSUE UNDER WARRANTY. SOME CARS HAD 10,000 MILES OR LESS WITH THE PROBLEM. ALSO FOUND OUT TOYOTA REPLACED THE WATER PUMPS ON THESE CAMRYS WITH A WATERPUMP BUILT FROM A DIFFERENT COMPANY. I FILLED THE RESERVOIR WITH COOLANT AND TOOK IT TO TOYOTA AND THEY SAID INDEED THE WATER PUMP WAS LEAKING. THEY WOULD NOT COVER THE COSTS UNDER WARRANTY SINCE IT HAD EXPIRED. THERE WOULD BE NO COOLANT LEAKING UNDER THE CAR. DURING MANY OF THE OIL CHANGES THE TOYOTA TECHNICIANS WOULD ADD COOLANT AND TOP IT OFF AND NEVER MENTIONED ANYTHING ABOUT THE WATER PUMP LEAKING . I ONLY FOUND OUT BECAUSE I SAW THE COOLANT RESERVOIR WAS EMPTY AND STARTED LOOKING FOR A LEAK. I BELIEVE TOYOTA KNEW THESE WATER PUMPS WERE DEFECTIVE , AND ONLY CHANGED IT FOR PEOPLE WHO COMPLAINED ABOUT THE PROBLEMS UNDER WARRANTY WITH A DIFFERENT MANUFACTURER OF THE WATER PUMP FREE OF CHARGE . ENGINES WITHOUT COOLANT CAN GET HOT AND CATCH FIRE. PLEASE LOOK INTO THIS ISSUE OF DEFECTIVE WATER PUMPS.