2009 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,412 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Camry model years with reports.
Of the 2009 reports, 160 involved a crash and 22 involved a fire. 90 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Exterior lighting, brake lights, switchMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V091000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints: structure
241 reports, newest first. Show all
Structure, Other or unspecified, Jul 11, 2020
I HAVE BEEN CONCERNED ABOUT MY CAMRY'S DASH BOARD. IT HAS BECOME VERY DISTURBING DUE TO IT LITERALLY MELTING. I CAN'T EVEN TOUCH MY DASH BOARD WITHOUT MY FINGERS AND HANDS GETTING STUCK TO IT. MY CAR IS A DAILY DRIVER BUT THE TEXAS HEAT HAS RUINED WHAT I TRY TO KEEP IN PRISTINE CONDITION.
Structure, Other or unspecified, Jul 10, 2020
MY DASHBOARD IS MELTING. THE GLUE IS OOZING THROUGH THE TOP AND NOW RESTRICTS MY FORWARD VISIBILITY WHEN DRIVING DURING THE DAY. IT IS VERY STICKY/REFLECTIVE AND I AM CONCERNED THAT NOW I CANNOT SEE ALL OBJECTS IN FRONT OF ME. IF THE SUN IS AT THE RIGHT ANGLE IT IS BLINDING.
Structure, Jul 10, 2020
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE DASHBOARD THERE WAS A GLARE REFLECTED FROM THE DASHBOARD OBSTRUCTING HIS VISION WHILE DRIVING. SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,000 FOR THE VEHICLE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Structure, Jun 23, 2020
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. IN ADDITION, THERE WAS A GLARE THAT OBSCURED THE CONTACT'S VISION WHILE DRIVING. THE CONTACT CALLED COAD TOYOTA PADUCAH (3941 MIKE SMITH DR, PADUCAH, KY 42001) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.*DT*JB*DT*JB*DT*JS
Structure, Other or unspecified, Jun 16, 2020
MY 2009 TOYOTA CAMRY HAS AN ISSUE WITH THE DASHBOARD THE DASHBOARD IS STICKY AND SEEMS LIKE IS SLOWLY MELTING. *TR
Structure, Other or unspecified, Jun 4, 2020
MELTING DASHBOARD *TR
Structure, May 26, 2020
MELTED DASHBOARD TOYOTA SOY ISN'T THEIR PROBLEM IN TOYOTA MERIDA MEXICO *DT*JB *TR
Structure, Jan 31, 2020
APPROXIMATELY 4 MONTHS AGO, MY PASSENGER SIDE DOOR HANDLE HAD BROKEN OFF AS MY HUSBAND ATTEMPTED TO GET INTO THE CAR. THAN THE DOOR HANDLE BEHIND THAT CAME OFF WHEN MY CHILD WENT TO OPEN THE DOOR TO GET INTO THE CAR ABOUT A MONTH LATER. FOLLOWING BOTH THOSE INCIDENTS I WAS UNLOADING GROCERIES AND WENT TO OPEN THE REAR DOOR ON THE DRIVERS SIDE OF THE VEHICLE AND THAT HANDLE JUST CAME OFF. THE ONLY HANDLE REMAINING ON THE CAR IS THE DRIVER'S SIDE DOOR. THERE WAS NOTHING OUT OF THE ORDINARY. NO ONE PULLED ON THE HANDLES HARDER TO OPEN THE DOORS. I DONT UNDERSTAND HOW THIS COULD HAPPEN! I HAVE OWNED AND DRIVEN TOYOTAS FOR OVER 20 YEARS, AS WELL AS SEVERAL MEMBERS OF MY FAMILY AND THIS HAS NEVER HAPPENED! I DO NOT USE MY CAR FOR ANYTHING LIKE UBER OR LYFT WERE IT WOULD HAVE BEEN USED MORE FREQUENTLY THAN NORMAL AND I FEEL THIS HAS TO BE SOME TYPE OF DEFECT FOR IT TO HAPPEN TO 3 DOOR HANDLES! I AM ALSO CONCERNED FOR THE SAFETY ISSUES THIS COULD CAUSE MY FAMILY, ESPECIALLY MY CHILD. MY FAMILY AND I HAVE BEEN LOYOL TOYOTA CUSTOMERS FOR MANY MANY YEARS AND I AM JUST BESIDE MYSELF THAT THIS COULD HAPPEN!
Structure, Nov 14, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY, DETERIORATING, AND MELTING. IN ADDITION, THERE WAS A GLARE THAT OBSCURED THE CONTACT'S VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED PRINCIPLE TOYOTA (7370 WINCHESTER RD, MEMPHIS, TN 38125, (877) 217-4003) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1911120733. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 86,000.
Structure, Engine, Nov 13, 2019
THE DESK IS GETTING WORST STICKY AND THAT REFLECT TO WINDSHIELD HARD TO SEE SOMETIMES..AND CONSUMING LOTS OF ENGINE OIL..BOTH THEY ISSUED EXTENTED WARRANTY BUT I NEVER GOT ANY MAIL FROM TOYOTA THEY SAYS THEY SEND ME ON OLDER ADRESS..BUT I AM LIVING THIS ADRESS SINCE 2012 AND THE SAME ADRESS ON MY DRIVING LISENCE SINCE 2012.NOW WHEN IT CAME IN MY KNOWLEDGE THESE PROBLEM I CONTACT TOYOTA BUT THEY SAYS I JUST PASSED 10 YEARS AND THEY CANT DO ANYTHING.NOW I AM STUCK WITH THIS OIL CONSUMPTION ITS RUNNING OUT WHOLE ENGINE OIL LEVEL ON EVERY 2000 MILE...NO OIL IN IT.SO PLS HELP US. THANKS.MY CAR IS 2009 TOYOTA CAMRY LE.
Structure, Visibility/wiper, Sep 28, 2019
DASHBOARD STARTED MELTING. DASHBOARD HAS BECOME STICKY, SHINY AND GREASY. NOW SUNLIGHT REFLECTS BACK ON WINDSHIELD GLASS, AND REDUCES VISIBILITY OF ROAD. ON BRIGHT SUNNY DAY, SUNLIGHT REFLECTION ON WINDSHIELD MAKES IT IMPOSSIBLE TO DRIVE WITHOUT COVERING DASHBOARD.
Structure, Sep 2, 2019
MY 2009 TOYOTA CAMRY'S DASHBOARD IS STICKY AND MELTING. THERE IS NOT A WAY TO CLEAN THE DASHBOARD AS EVERYTHING STICKS.....INCLUDING DUST OR BUGS. THERE IS ALSO A GLARE THAT MAKES IT CHALLENGING TO DRIVE. TOYOTA WONT FIX THE PROBLEM.
Structure, Other or unspecified, Visibility/wiper, Aug 29, 2019
I PURCHASED A NEW 2009 TOYOTA CAMRY SE, AFTER OWNING TEN TOYOTA VEHICLES SINCE 1978. I STILL OWN FOUR TODAY! I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS ISSUE IN ANOTHER CAR. IN 2014-2015 (ESTIMATED) MY ENTIRE DASH BOARD BECAME STICKY, AS IF I HAD POURED OIL ON IT. TODAY IT RELEASES A THICK STICKY RESIDUE ONTO THE FRONT WINDSHIELD WHEN PARKED IN THE SUN. THIS MAKES THE DASH IMPOSSIBLE TO WIPE... AS TOWELS, SPONGES, EVEN LEAVES, ETC., GET STUCK TO IT (SEE PICS). I CAN'T DRIVE MY CAR WITHOUT FIRST WIPING THE INSIDE OF THE WINDSHIELD EACH TIME IT IS PARKED IN THE SUN, OR THIS RESIDUE MAKES IT OPAQUE (SEE PICS...AFTER WIPING IT). THIS SITUATION IS EXACERBATED WHEN DRIVING TOWARDS THE SUN (SEE PICS) AND IS A SAFETY ISSUE!! I'M CONCERNED HOW THE DETERIORATED CONDITION OF MY DASH AFFECTS THE DEPLOYMENT OF THE PASSENGER AIRBAG OR IF IT STILL EVEN OPERATES CORRECTLY? ON 8/16/19, I DISCOVERED THAT TOYOTA EXTENDED ITS WARRANTY TO TEN YEARS FROM THE ORIGINAL PURCHASE DATE. MINE WAS 7/29/09...PUTTING ME ONLY TWO WEEKS OUT OF THEIR 10-YEAR WARRANTY COVERAGE. TOYOTA CORPORATE AND MY DEALERSHIP TOLD ME THEY COULD NOT OFFER ANY ASSISTANCE IN MY CASE ("1 DAY OR 1 MILE OVER WARRANTY AND WE WON'T HELP"). WHEN CHALLENGED, TOYOTA COULD NOT CONFIRM LETTERS WERE MAILED TO ALL AFFECTED OWNERS, ONLY THAT AN EFFORT WAS MADE TO SEND LETTERS TO SOME OWNERS IN 2015. MULTIPLE MODELS OVER SEVERAL YEARS ARE INVOLVED. I SPENT 8 HOURS ON THE PHONE APPEALING THEIR DECISION, WITHOUT SUCCESS. A NEW DASHBOARD COSTS $2600.00 (INSTALLED)!! I REPORTED THIS ISSUE HERE BECAUSE IT IS A MANUFACTURING/SAFETY ISSUE RESULTING FROM TOYOTA'S USE OF SUB PAR MATERIALS...LIKE DEFECTIVE WINDSHIELD WIPERS...IF YOU CAN'T SEE OUT OF YOUR WINDSHIELD AT FREEWAYS SPEEDS BECAUSE OF THE GLARE FROM YOUR DASHBOARD, OR THE RESIDUE STUCK ON YOUR WINDSHIELD...YOU ARE AT RISK OF AN ACCIDENT. PLEASE CONTACT ME IF YOU HAVE QUESTIONS?
Structure, Aug 29, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND PRODUCED A STICKY SUBSTANCE THAT LEAKED ALL OVER THE COCKPIT. THE MELTED LIQUID REFLECTED OFF THE WINDSHIELD AND PRODUCED A BLINDING GLARE. THE VEHICLE WAS DRIVEN TO BUTLER TOYOTA OF MACON (4580 RIVERSIDE DR, MACON, GA 31210, (478) 345-8512), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANICS REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.
Structure, Other or unspecified, Aug 27, 2019
THE INTERIOR DASHBOARD IS MELTING
Structure, Wheels, Aug 16, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. ALSO, THERE WAS AN EXCESSIVE AMOUNT OF LINT ON THE DASHBOARD AND THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908150490, BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *BF CONSUMER STATED NOW IT HAS ACTUALLY BROKEN DOWN TO THE POINT THAT THE PADDING AND VINYL COVERING JUST RUB OFF. MY UNDERSTANDING IS THAT MANUFACTURERS WERE REQUIRED TO INSTALL PADDED DASHBOARDS YEARS AGO FOR SAFETY PURPOSES. TOYOTA DID EXTEND THE WARRANT BECAUSE OF THIS PROBLEM BUT THE BREAK DOWN STARTED NATURALLY AFTER THE WARRANTY PERIOD. *JB
Structure, Other or unspecified, Aug 7, 2019
I HAVE CALLED MY LOCAL TOYOTA DEALER TO REPORT A STICKY, MELTING DASHBOARD. I CALLED SEVERAL MONTHS AGO TO REPORT THIS BUT IT WAS STATED THAT NO RECALLS WERE OUT ON THIS. I SAW ON THE NEWS LAST WEEK ABOUT THIS SAME ISSUE AND I CALLED AGAIN ON 8/5/2019 AND WAS TOLD AGAIN THAT NO RECALLS WERE OUT. I USE A SUN GUARD FOR MY WINDSHIELD BUT THAT ONLY HELPS MINIMALLY. MY DASHBOARD HAS BEEN MELTING FOR ABOUT 3 MONTHS AND I HAVE NO SOLUTIONS. HOW DO I PROCEED TO DO SOMETHING ABOUT THIS?
Structure, Jul 31, 2019
THE DASHBOARD OF MY 2009 TOYOTA CAMRY MELTS IN THE HEAT, AND BECOMES VERY STICKY. IF TOUCHED, IT ALSO BURNS THE HAND. IN ADDITION, THE GLARE FROM THE STICKY DASH REFLECTS IN THE WINDSHIELD AND MAKES IT DIFFICULT TO SEE AND DRIVE. THIS HAPPENS EVERY DAY AND MAKES ME FEEL UNSAFE WHEN DRIVING.
Structure, Jul 31, 2019
DASHBOARD IS MELTING AND REFLECTION FROM IT CAUSING DIFFICULTY SEEING OUT THE WINDSHIELD WHEN DRIVING
Structure, Other or unspecified, Jul 22, 2019
MY DASHBOARD IS MELTING, SINCE IT IS MELTING IT IS CAUSING THE DASHBOARD TO BE REALLY SHINEY, WHICH IS CAUSING A HUGE REFLECTION ON MY WINDSHIELD, WHICH IS MAKING IT HARD TO SEE OUT. THE DASHBOARD IS ALSO REALLY STICKY FROM MELTING, AND IM ALSO CONCERNED ABOUT THE AIRBAGS BECAUSE OF THIS.
Structure, Jul 12, 2019
RE: TSB-L-SB-0144-11 STICKY/MELTING DASHBOARD THE CAR IS 6 MONTHS BEYOND THE DATE OF THE WARRANTY ENHANCEMENT PERIOD. SINCE THE CONDITION OF SHINY STICKINESS OF THE DASHBOARD DID NOT COME TO MY ATTENTION UNTIL AFTER THE ENHANCEMENT PERIOD, I BELIEVE THAT I AM NEVERTHELESS ENTITLED TO THE REPAIR OF THE DASHBOARD BY TOYOTA AND THAT COVERAGE SHOULD BE ALSO EXTENDED TO THE REPLACEMENT OF CERTAIN ANCILLARY PARTS RELATED TO THE REPLACEMENT THAT MIGHT BE DAMAGED AS A RESULT OF THE WARRANTY REPAIR. THERE IS NO VALID REASON THAT THE WARRANTY ENHANCEMENT SHOULD HAVE EXPIRED AS THIS CONDITION IS DANGEROUS AND NEEDS TO BE CORRECTED ON ALL AFFECTED VEHICLES REGARDLESS OF AN ARBITRARY PERIOD SET BY TOYOTA. *JS
Structure, Jul 11, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT DUE TO THE REFLECTING GLARE OF THE SUN ON THE WINDSHIELD, THE DASHBOARD MELTED AND BECAME VERY STICKY AND SHINY. THE CONTACT WAS UNABLE TO SEE THE ROAD CLEARLY DUE TO THE GLARE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Structure, Jun 30, 2019
THE DASHBOARD IS MELTING. THE TOYOTA DEALER SAID THEY COULD REPLACE IT FOR $1500. I JUST RECENTLY LEARNED THAT TOYOTA HAS BEEN REPLACING THEM FOR FREE, BUT THAT HAS ENDED. WERE TOYOTA OWNERS INFORMED OF THIS. I DO NOT REMEMBER GETTING ANY KIND OF NOTIFICATION ABOUT REPLACING MELTING DASHBOARDS.
Structure, Jun 23, 2019
EXTREMELY STICKY, OVERHEATED, SMELLY, HOT DASHBOARD.WAS ALWAYS SOMEWHAT STICKY, BUT NOW CANNOT TOUCH, LIKE GLUE. AFRAID TO DRIVE, SMELLS, EVEN COVERED IS BEYOND STICKY AND HAS REFLECTIVE GLARE, DIFFICULT TO SEE. LIVE IN TX. PARKED AND IN MOTION. STICKY AFTER 5 MIN ON ROAD. IS LIKE SUPER GLUE, AFRAID WILL BURN.CAR GARAGED. THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, THE RECALL EXPIRED.*JS
Structure, Visibility/wiper, May 30, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND BECOMING VERY STICKY AND SHINY. THE GLARE FROM THE SUN REFLECTED ONTO THE DASHBOARD, WHICH OBSTRUCTED THE CONTACT'S VIEW. IN ADDITION, WHILE DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS ACTIVATED, THE WATER REMAINED ON THE WINDSHIELD AND THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE CONTACT CALLED ANTIOCH TOYOTA (LOCATED AT 1817 AUTO CENTER DR, ANTIOCH, CA 94509, (925) 778-4800) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND WOULD NOT COVER THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.