2009 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,412 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Camry model years with reports.
Of the 2009 reports, 160 involved a crash and 22 involved a fire. 90 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Exterior lighting, brake lights, switchMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V091000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints
1,412 reports, newest first.
Engine, Sep 28, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE OIL INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Engine and engine cooling, Sep 28, 2017, fire
TL* THE CONTACT OWNED A 2009 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE RPMS DECREASED AND WHITE SMOKE EMERGED FROM THE EXHAUST, WHICH TURNED TO BLACK SMOKE. THE CONTACT HEARD A LOUD BANG AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ENGINE WAS BLOWN AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO TOYOTA OF SARASOTA IN SARASOTA, FLORIDA, BUT THEY REFUSED TO DIAGNOSE THE VEHICLE PER MANUFACTURER'S ORDERS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Other or unspecified, Sep 25, 2017
WHILE DRIVING AT VARIOUS SPEEDS THE SPEEDOMETER GOES TO 0 EVEN THOUGH THE CAR IS STILL PERFORMING AND ACCELERATING. THE ABS AND BRAKE LIGHTS COME ON. IT SEEMS LIKE THIS IS A KNOWN ISSUE AND SHOULD BE RECALLED AND REPAIRED BY TOYOTA.
Other or unspecified, Electronic stability control (ESC), Service brakes, Sep 22, 2017
ODO METER MALFUNCTION, ABS LIGHT,BRAKE LIGHT ON. AC NOT WORKING
Engine, Sep 12, 2017
EXCESSIVE ENGINE OIL CONSUMPTION. HAVE TO ADD OIL AT 830 MILES. BROUGHT TO THE DEALERSHIP NUMEROUS TIMES FOR OIL CONSUMPTION TEST BUT WAS ALWAYS TOLD IT PASSED THE TEST. RECEIVED A WARRANTY ENHANCEMENT NOTIFICATION FROM TOYOTA BUT IT'S ALREADY EXPIRED. IT WAS NOT EXPIRED WHEN I BROUGHT MY CAR TO THE DEALERSHIP NUMEROUS TIMES.
Other or unspecified, Sep 10, 2017
STICK DASHBOARD THAT IS DETERIORATING AND CREATES GLARE THAT MAKES IT DIFFICULT TO FOCUS ON ROADWAY. TOYOTA DID NOT NOTIFY ME OF RECALL AND I MISSED THE CUTOFF FOR WARRANTY COVERAGE. NO TAKATA AIRBAG NOTICE OR ANY OTHER RECALL ISSUES HAVE BEEN SENT TO ME FROM TOYOTA
Engine, Sep 6, 2017
2009 CAMRY LE STARTED GOING THROUGH A QUART OF 5-20 SYNTHETIC OIL PER 1000 MILES. THE CAR IS EXCELLENTLY MAINTAINED AND THE OIL HAS BEEN CHANGED REGULARLY SINCE PURCHASE. THE OIL CONSUMPTION PROBLEM WAS DISCOVERED AT 158,000 MILES (SEPT 2017). NICHOLE AT WOLFCHASE TOYOTA, GERMANTOWN, TN SAID THAT TOYOTA WILL NOT CONDUCT AN OIL CONSUMPTION TEST NOR FIX THE PROBLEM IF PROVEN IF THE CAR IS OLDER THAN 10 YEARS OR OVER 150,000 MILES.
Engine, Aug 29, 2017
THE CAR IS CONSUMING OIL MORE THAN NORMAL. TOYOTA KNOWS ABOUT THE ISSUE AND IS REFUSING TO REPAIR THE ISSUE. ISSUE WAS NEVER NOTIFIED TO ME VIA MAIL OR ANY OTHER TYPE OF COMMUNICATION.
Structure, Visibility/wiper, Aug 14, 2017
I RECENTLY BOUGHT A USED 2009 CAMRY, WITH A MELTING DASHBOARD. THE CAR SALESPERSON TOLD ME IT'S JUST CLEANER, SO OF COURSE I BELIEVED THEM. ALTHOUGH, WHEN I GOT HOME I READ ALL ABOUT TOYOTA'S PROBLEM WITH MELTING DASHBOARDS. I AM VERY UPSET WITH THIS COMPANY'S INTERIOR MANUFACTURING. THERE IS AN INTENSE REFLECTION ON THE WINDSHIELD DUE TO THE STICKY DASHBOARD. THIS MAKES IT HARD TO SEE WHILE DRIVING.
Structure, Aug 14, 2017
I HAVE A 2009 TOYOTA CAMRY AND REALIZED THAT MY DASHBOARD IS BEGINNING TO MELT. THERE IS A VERY STICKY RESIDUE ON THE DASHBOARD AND IT WILL NOT COME OFF. I ALSO HAVE TRIED CALLING TOYOTA BUT HAVEN'T GOTTEN ANY WHERE WITH THE REPLACEMENT OF MY DASHBOARD. I WOULD JUST LIKE TO HAVE MY DASHBOARD REPLACED. IT ALSO CREATES A TERRIBLE GLARE IN THE DAY TIME AND IT OBSTRUCTS YOUR VISION. AT THIS POINT ITS A SAFETY CONCERN. WHEN WILL THEY REPLACE THESE DASHBOARDS???
Engine, Aug 8, 2017
EXCESSIVE OIL CONSUMPTION NOW ENGINE NEED TO BE REPLACE
Other or unspecified, Aug 6, 2017
TAKATA RECALL 1) THE STICKYNESS OF THE DASHBOARD, AND (2) THE SHINY/REFLECTIVE SURFACE THE DASHBOARD CREATES, AS A SAFETY HAZARD. MY TEENAGE DAUGHTER HAS HAD THE STICKY RESIDUE CAUSE DIFFICULTY IN DECISION MAKING WITH REFLECTION. WE ARE VERY CONCERNED WITH HER SAFETY!WE PURCHASED THIS CAR IN MARCH 2017 FROM A RETIRED OWNER.
Engine, Aug 1, 2017
EXCESSIVE OIL CONSUMPTION PROBLEM AS IDENTIFIED BY TOYOTA. I AM ORIGINAL OWNER AND WAS NEVER NOTIFIED OF THIS ISSUE. I AM NOW OVER MILEAGE LIMIT BY 10K MILES. TOYOTA IS ONLY OFFERING ME $500 TOWARD A $3000 - 4000 REPAIR.
Other or unspecified, Aug 1, 2017
DRIVER SIDE SUN VISOR WILL NOT STAY IN UP POSITION. IT FLOPS DOWN, BLOCKING VISION. TOYOTA SAYS THEY MAY OR MAY NOT COVER IT. SEEMS LIKE A HAZZARD THAT THEY ARE RESPONSIBLE FOR.
Visibility/wiper, Jul 27, 2017
DASHBOARD BEGINS TO MELT WHEN IN SUNLIGHT. WHEN HOT TO TOUCH, HANDS WILL STICK. FIRST NOTICED WHEN USING A NEW SUN VISOR. ALL WE DID WAS EXTEND THE VISOR TOWARDS BOTTOM OF WINDSHIELD AND PICKED UP SCRATCHES. VEHICLE WAS STATIONARY.
Engine, Jul 27, 2017
EXCESSIVE OIL CONSUMPTION
Other or unspecified, Jul 12, 2017
MY CAMRY BURNS OIL EXCESSIVELY. I TOOK THEIR OIL CONSUMPTION TEST THREE TIMES AND EACH TIME THEY TOLD ME I PASSED YET BEFORE 2500 MILES I HAD LITTLE TO NO OIL IN MY ENGINE. MY SISTER HAD THE SAME PROBLEM YET ON THE 5TH TIME THEY REPLACED HER ENGINE NOW THEY TELL ME MY VEHICLE IS OUT OF THE WARRANTY STANDARDS
Engine, Jul 12, 2017
I HAVE BEEN NOTICING THAT MY CAR HAS BEEN BURNING EXCESSIVE OIL FOR OVER A YEAR. WHEN I HAVE TAKEN MY CAR IN FOR THE REGULARLY SCHEDULED OIL CHANGES THE SERVICE DEPARTMENT (NOT TOYOTA) HAS NOT FOUND A PROBLEM. RECENTLY A FRIEND FOUND OUT ON LINE THAT THERE IS A TOYOTA WARRANTY ENHANCEMENT FOR THIS ISSUE GOOD FOR 10 YEARS/150,000 MILES. I CALLED A LOCAL TOYOTA SERVICE DEPARTMENT BUT I AM OUTSIDE OF THE WARRANTY ENHANCEMENT BECAUSE I AM OVER THE 150,000 MILES BUT I AM WITHIN THE YEARS. MY CAR IS 8 YEARS OLD WITH 154,000 MILES. I TOLD THEM THAT I HAVE BEEN HAVING THIS ISSUE FOR A YEAR AND MY CAR HAD ABOUT 137,000 MILES AT THE TIME I NOTICED IT WAS AN ISSUE. THE SUGGESTED I CALLED THE TOYOTA MOTOR COMPANY, I CALLED THEM ON 6/15/2017 BUT I DID NOT GET ANY SATISFACTION. THEY WILL NOT HONOR THE WARRANTY ENHANCEMENT SINCE I AM OVER THE MILES. THEY SAY THIS IS A WARRANTY ENHANCEMENT AND NOT A RECALL. IT SHOULD BE A RECALL. THE WOMAN I SPOKE TO MADE A COMMENT THAT I DO NOT TAKE MY VEHICLE TO BE SERVICED AT THE DEALERSHIP. TODAY I LOOKED AT MY RECORDS. I HAVE TAKEN MY CAR TO TOYOTA TO BE SERVICE, RECALL ISSUES AND ANOTHER WARRANTY ENHANCEMENT THAT I WAS NOT NOTIFIED ABOUT. I TOLD THEM TODAY 7/12/2017 THAT I HAVE TAKEN IT TO TOYOTA SERVICE DEPARTMENT NUMEROUS TIMES BUT I WAS NOT INFORMED OF THE EXCESSIVE OIL BURNING ISSUE. SHE SAID THAT I WOULD NEED TO TELL THEM I WAS HAVING A PROBLEM FIRST. SHE ALLEGED THAT I WAS SENT A LETTER BUT I NEVER RECEIVED A LETTER. I SHOULD HAVE ASKED HER WHY I WAS SENT A LETTER BUT WHEN I HAVE ASKED TOYOTA IF THERE WERE ANY RECALLS THEY DID NOT TELL ME ABOUT THE EXCESSIVE OIL BURNING ISSUE. I AM PUTTING A QUART OF OIL IN MY CAR PER WEEK (500 MILES). THIS IS VERY EXPENSIVE. I AM WAITING TO HERE BACK FROM A SUPERVISOR. THERE IS A PROBLEM BUT TOYOTA IS BEING SNEAKING AND DISHONEST ABOUT THE ISSUE.
Engine, Jul 5, 2017
I PURCHASED MY CAR IN MAY 2011 AND WITHIN A FEW MONTHS, I NOTICED THE OIL BURNING FASTER THAN USUAL YET THERE WERE NO LEAKS. THIS WAS MY SECOND CAMRY WHICH MY FIRST I OWNED FOR 12 YEARS (ALSO OWNED A SCION SO 3RD TOYOTA CAR PURCHASED) AND NO ISSUES SO I KNEW THIS WAS NOT NORMAL. I WOULD TAKE MY CAR IN FOR INSPECTION AND THEY COULDN'T FIND ANY LEAKS AND TOLD ME IT WAS NORMAL. FINALLY AFTER YEARS OF HAVING TO GET CONSTANT OIL CHANGES AND PURCHASING EXTRA GALLONS OF OIL TO REFILL EVERY 1K MILES OR LESS, I GOT A LETTER FROM TOYOTA ON MARCH 2016 AND AFTER TAKING IT IN FOR THE OIL CONSUMPTION TEST, MY CAR FAILED MISERABLY AND IT WAS ADDED TO THE LIST. MY CAR WAS FIXED ON JANUARY 2017 AND WAS TOLD I WOULD GET REIMBURSED FOR THE OIL THAT I HAD TO ADD BECAUSE OF THE DEFECT. I SUBMITTED ALL RECEIPTS AND DOCUMENTATION THAT THEY REQUESTED ON MARCH 2017 AND THEY GAVE ME THE RUNAROUND FOR MONTHS. ALTHOUGH EVERY SINGLE PIECE OF PROOF WAS SUBMITTED, THEY WOULD DENY THE REQUESTS. I KEPT CALLING AND SPEAKING TO DIFFERENT REPS, FAXED/EMAILED DOCUMENTS AS WELL AS SENT LETTERS THROUGH CERTIFIED MAIL. FINALLY ON JULY 1, 2017, THEY DECIDED TO ONLY PAY $500 WHEN THE TOTAL OUT OF POCKET EXPENSES SINCE 2012 WAS $1,558.08. THEIR REASONING WAS THAT THEY WERE ONLY PAYING FOR ANY EXTRA OIL USED BETWEEN MARCH 2016 UNTIL JANUARY 2017. THIS IS NOT OK BECAUSE I STARTED HAVING ISSUES IN 2012 AND THE ISSUE WAS FOUND IN 2011 YET THEY DIDN'T NOTIFY ME UNTIL MARCH 2016. THEY SHOULD HAVE HONORED WHAT THEIR ORIGINAL LETTER STATED WHICH WAS BASED ON WHEN MY CAR STARTED HAVING ISSUES. I SUBMITTED PROOF OF RECEIPTS AS WELL AS INVOICES FROM GOODYEAR OF WHEN THIS STARTED. THEY DID NOT HONOR THEIR AGREEMENT AS THEY SHOULD HAVE. I AM VERY DISAPPOINTED AND THEY HAVE LOST A LOYAL TOYOTA CUSTOMER.
Service brakes, Engine, Jul 5, 2017, fire
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING AFTER BEING OPERATED AT 50 MPH. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THEY SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED UPON INSPECTION THEY SAW RED FLUID LEAKING FROM THE VEHICLE. THE CONTACT STATED THAT THEY DE-POWERED THE VEHICLE AND EXITED IT IMMEDIATELY AFTER SEEING THE FLAMES. THE VEHICLE WAS TAKEN TO THE CITY WORLD TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Other or unspecified, Jul 3, 2017
WATER PUMP WAS MAKING LOUD NOISE DUE TO POOR ASSEMBLY LINE SUPPLIED FROM TOYOTA VENDER FOR THIS SPECIFIC MODEL DUE TO PLAY IN PULLY /SHAFT /BEARING,FINALY WATER PUMP STOPS WORKING,IF CAR IS IN MOTION,THERE IS CHANCE OF GETTING HOT AND CATCHING FIRE.THIS HAPPENED AT 33807 MILES ON ODOMETER.I ALSO SEARCHED GOOGLE LOTS OF PEOPLE REPORTED ISSUE WITH WATER PUMP RANGING MILEAGE BETWEEN 33000 TO 45000 ON ODOMETER FOR THIS 2009 TOYOTA LE 4 CYL 2.4L AUTOMATIC ENGINE OF THIS SPECIFIC MODEL ONLY
Engine, Jul 2, 2017
CATASTROPHIC ENGINE FAILURE AT HIGH-SPEED ON THE HIGHWAY. ON JUNE 22, 2017 AT ~ 9:05 AM I WAS TRAVELING SOUTH ON MA RTE 128 IN LEFT PASSING LANE JUST BEYOND THE MANCHESTER EXITS. I WAS IN THE LEFT-HAND LANE IN A CLUSTER OF CARS TRAVELING AT 65-70 MPH. I WAS TRAVELING ~ 70 MPH PASSING THE VEHICLES ON THE RIGHT. THERE WERE CARS BEHIND ME IN THE LEFT-HAND LANE, THE CLOSEST APPROXIMATELY 40-50 FT BEHIND ME. SUDDENLY I HEARD A EXPLOSION UNDER MY CAR. IMMEDIATELY CLOUDS OF A SMOKE-LIKE VAPOR POURED FORTH FROM THE BACK OF MY CAR, FOLLOWED BY A LOSS OF POWER AND A RACKET FROM UNDER THE CAR. I IMMEDIATELY THREW ON MY HAZARD LIGHTS AND SOMEHOW MADE IT TO THE SIDE OF RT. 128 WITHOUT A COLLISION. LUCKILY NO ONE GOT HURT. FROM ALL THAT I UNDERSTAND ABOUT THE FAILURE, IT SOUNDS LIKE THERE WAS NO OIL IN MY TRANSMISSION, YET I HAD IT SERVICED, INCLUDING AN OIL CHANGE, AT IRA TOYOTA IN DANVERS MA ~ 6 MONTHS AGO. I HAD NO INDICATION OF LOW OIL PRIOR TO THE INCIDENT.
Exterior lighting, Structure, Jun 30, 2017, fire
MY CAR WAS PARKED AT WORK IN MARCH, 2017. THE VEHICLE NEXT TO ME WAS A BMW SUV. ABOUT ONE HOUR AND FIFTEEN MINUTES LATER THE BMW BURST INTO FLAMES CAUSING FIRE DAMAGE TO MY VEHICLE. THE INSURANCE COMPANY FOR THE BMW HAS CLOSED THE CLAIM SAYING THE FIRE WAS NOT INTENTIONAL THEREFORE THEY ARE NOT PAYING ANYTHING FOR MY CLAIM. MY INSURANCE COMPANY IS PAYING FOR REPAIRS TO MY CAR, HOWEVER, I HAVE TO PAY THE DEDUCTIBLE AND COST OF A RENTAL CAR. AFTER THIS HAPPENED I SAW SEVERAL NEWS REPORTS OF BMW'S BURSTING INTO FLAMES AFTER BEING TURNED OFF FOR A WHILE. THEY SAID I WAS 0% AT FAULT (OBVIOUSLY), BUT IT DOES NOT SEEM FAIR THAT I HAVE TO PAY ANYTHING FOR THIS INCIDENT. ALL I DID WAS PARK MY CAR; MY CAR DID NOT HAVE ANY PROBLEMS WITH IT. I HOPE YOU WILL CONTINUE TO INVESTIGATE THIS PROBLEM. I FEEL SEVERAL INCIDENTS ARE FAR TOO MANY FOR BMW TO IGNORE. THEY CERTAINLY HAVE MORE MONEY THAN I DO. I HAVE PHOTOS, VIDEO, ETC.
Structure, Jun 18, 2017
DASHBOARD MELTING PRODUCING STICKINESS AND A GLARE ON WINDSHIELD
Engine, Jun 17, 2017
EXCESSIVE OIL CONSUMPTION. TOYOTA SAYS THEY WANT REPAIR THE PROBLEM UNLESS USING 1 QTR PER 1000 MILES. IF A CAR WAS USING THAT MUCH OIL BETWEEN OIL CHANGES THERE WOULD BE NO OIL FOR IT TO RUN ON. IF THE OIL IS DEPLETED FROM THE MOTOR ON THE INTERSTATE AND LOCKS UP, ACCIDENTS WILL BE CAUSED. MY CAR IS USING SEVERAL QTRS BETWEEN OIL CHANGES AND THIS IS NOT ACCEPTABLE.