2009 Toyota Camry
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 1,412 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Camry model years with reports.
Of the 2009 reports, 160 involved a crash and 22 involved a fire. 90 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Exterior lighting, brake lights, switchMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V091000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Representative owner complaints
1,412 reports, newest first.
Engine and engine cooling, Jul 1, 2010
CAR WOULD NOT START. GOT A JUMP, BUT SEVERAL MINUTES LATER WHILE DRIVING ON THE HIGHWAY THE ENGINE STALLED THREE SEPARATE TIMES. TOOK VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY. *TR
Tires, Jul 1, 2010
BRAND NEW 2009 TOYOTA CAMRY WITH 22,557 MILES ON IT WAS FORCED TO REPLACE ONE TIRE. THE TIRE BEGAN REPEATEDLY LOSING AIR THREE MONTHS PRIOR TO REPLACING IT. 6/26/10 I PURCHASED 3 MORE NEW TIRES BECAUSE THEY DIDN'T MEET SAFETY INSPECTION REQUIREMENTS AND WERE LOSING AIR. WE WERE PUTTING AIR IN THE TIRE 2-3X WEEKLY. WE HAD TO REPLACE ALL FOUR TIRES BY 30,000 MILES AND WE WAITED MUCH LONGER THAN WE SHOULD HAVE. IT IS RIDICULOUS TO PAY 30K FOR A CAR AND NEED NEW TIRES BEFORE 2 YEARS. I AM VERY DISGUSTED WITH TOYOTA. IT IS A SAFETY RISK TO DRIVERS AND THEIR FAMILIES. THE TIRES A POOR QUALITY. *TR
Vehicle speed control, Jul 1, 2010
DRIVING DOWN HIGHWAY WHEN CAR ACCELERATED ON ITS OWN. HAD THE PEDAL MODIFIED BY DEALERSHIP ALREADY. *TR
Service brakes, Hydraulic, Vehicle speed control, Jun 29, 2010
2009 TOYOTA CAMRY LE. CONSUMER STATES PROBLEM WITH GAS AND BRAKE PEDAL*TGW ACCORDING TO THE INVOICES, THE BRAKE PEDAL WOULD GO DOWN TO THE FLOOR AND THE VEHICLE WOULD CONTINUE TO ACCELERATE. *JB
Tires, Jun 23, 2010
LTR FWD ON BEHALF OF (NY) RE HIS LEASED 2009 TOYOTA CAMRY LE DEFECTIVE TIRES, AFTER BEING DRIVEN ONLY 25,000 MILES THE TIRES ARE WORN, REPLY TO MASSAPEQUA PARK , NY OFC. *KB THE CONSUMER STATED THE TIRES WERE ALWAYS PROPERLY INFLATED AND ROTATED. THE CONSUMER CONTACTED BRIDGESTONE TO INQUIRE ABOUT A REPLACEMENT PRICE, BUT WAS TOLD THEY COULD NOT OFFER ANY ASSISTANCE BECAUSE TOYOTA HAD CONTRACTED TO HAVE THEIR AUTOMOBILES EQUIPPED WITH LOWER RATED MILEAGE TIRES IN ORDER TO ACHIEVE A HIGHER MPH. *JB
Vehicle speed control, Jun 21, 2010, crash
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER ON APRIL 2010 FOR RECALL REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). TWO MONTHS LATER, WHILE REVERSING WITH THE BRAKE PEDAL DEPRESSED AND ATTEMPTING TO SHIFT INTO DRIVE, THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE STRUCK A METAL GARAGE FRAME AND THEN CRASHED INTO A TREE BEFORE COMING TO A STOP. THE CONTACT SUFFERED INJURIES TO HER LEFT EYE AND NOSE. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE AGENCY. THE MANUFACTURER ADVISED AN INVESTIGATOR WOULD FURTHER EXAMINE THE VEHICLE FOR THE CAUSE OF FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 18,759. UPDATED 10/27/10
Steering, Jun 15, 2010
YESTERDAY, JUNE 14, 2010 AT APPROXIMATELY 6:30 P.M. I PULLED IN MY DRIVEWAY AND SHUT THE ENGINE OFF. I GATHERED MY PURSE AND A COUPLE OF PACKAGES OUT OF THE CAR, SHUT THE DOOR AND REALIZED I HAD NOT CLOSED THE DRIVERS SIDE WINDOW UP ALL THE WAY. I GOT BACK IN THE CAR, PUT MY KEY IN AND THE KEY WOULD NOT TURN. I STRUGGLED WITH IT QUITE A WHILE THINKING MAYBE IT WAS THE KEY. PULLED THE KEY OUT AND EXAMINED IT AND FOUND NOTHING WRONG. I LEFT THE DOOR AJAR, SO THIS TIME I CLOSED THE DOOR THINKING MAYBE THIS WAS A SAFETY FEATURE AND AGAIN THE KEY WOULD NOT TURNED. IT TOOK ME WRESTLING WITH THE STEERING BACK AND FORTH FROM SIDE TO SIDE SEVERAL TIMES BEFORE THE STEERING WHEEL UNLOCKED TO POWER UP TO SHUT THE WINDOW. IT WAS VERY FRUSTRATING AND CONCERNED ME HOPING IT WOULD NEVER HAPPEN WHILE THE CAR WAS IN MOTION WITH EVERYTHING ELSE GOING ON WITH TOYOTA'S AND FELT IT NEEDED TO BE REPORTED AND LOOKED INTO. *TR
Tires, Jun 15, 2010
I HAD TO REPLACE THE TIRES ON MY 2009 CAMRY AT AROUND 25,000 MILES. THE LOW PRESSURE TIRE LIGHT CAME ON AFTER I HAD JUST HAD IT SERVICED. THE MASTER MECHANIC AT WORK CHECK THE TIRE PRESSURE AND EACH TIRE WAS 8 - 10 POUNDS LOW ON PRESSURE. I TOOK IT TO TOYOTA IN NORTH AUGUSTA, SC AND THE RUDE SERVICE MANAGER TOLD ME THAT WHEN I HAD IT SERVICED A TOP TECHNICAL SIGNED OFF AS ROTATING AND AIRING THE TIRES AND THAT HAD IT BEEN ANOTHER TECHNICIAN HE MIGHT BELIEVE THEY DIDN'T AIR THE TIRES. HE ONLY AIRED THE TIRES, DIDN'T CHECK VALVE STEMS OR FOR TIRE DEFECTS. THE LIGHT KEPT COMING ON AND I WENT BACK A COUPLE MORE TIMES I BELIEVE. HE FINALLY DETERMINED MAKING THE STATEMENT "THIS IS COMMON. SINCE IT WAS MY SECOND CAMRY I DISAGREED WITH HIM AND THEN HE RESPONDED "IT IS COMMON IN THIS MODEL". HE SAID YOU COULD DRIVE OUT OF HERE RIGHT NOT AND IT MIGHT COME ON AGAIN.....I REPLIED "I'M NOT BUYING THIS AND LEFT". THE LIGHT DID COME BACK ON WITHIN THE WEEK OR TWO. I LOOKED AT MY FRONT TIRES AND WAS SHOCKED! THE FRONT TIRES WERE WORN OUT WITH HARDLY NO TREAD LEFT ON THEM. I IMMEDIATELY TOOK IT TO A TIRE DEALER AND REPLACED THE "FIRESTONE BRIDGESTONE" TIRES WITH ANOTHER BRAND OF TIRE...........THAT HAS BEEN NEARLY 5,000 AGO AND THE LIGHT HAS NEVER TURNED ON. THERE IS A DEFINITE DEFECT HERE WITH THE CAR OF TIRE DEALER. TIRES SHOULD LAST A LONG LONGER THAN 20,000 TO 25,000 MILES ON A NEW CAR ESPECIALLY. IF OTHERS ARE EXPERIENCING THIS PROBLEM, TOYOTA NEEDS TO BE REIMBURSING CAR OWNERS FOR REPLACEMENT TIRES....MAYBE THEY PURCHASED DEFECTIVE PARTS AT A LOW COST JUST LIKE THEY DID WITH THE BRAKES....HAD I NOT TAKEN CARE OF THE TIRE PROBLEM IT COULD HAVE RESULTED IN A BLOW OUT AND ENDANGERING OF MY LIFE AND OTHERS. THE SERVICE MANAGER WAS EXTREMELY RUDE AND DID NOT MAKE ANY ATTEMPT TO RESEARCH FOR AN EXISTING PROBLEM, WHICH BECAME EVIDENT AFTER A FEW TRIPS IN THERE. HIS AND TOYOTA'S DISREGARD FOR SAFETY HAS REALLY CHANGED MY OPINION OF TOYOTA. *TR
Vehicle speed control, Jun 15, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, HE TAPPED THE BRAKE PEDAL AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND USED THE CRUISE CONTROL TO DECELERATE AND SET THE EMERGENCY BRAKE. WHEN HE TAPPED THE BRAKE PEDAL, THE RPMS INCREASED TO OVER 5,000. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THEY WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED FOR RECALLS 09V388000 AND 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Tires, Jun 14, 2010
I HAVE A 2009 TOYOTA CAMRY. JUST AFTER 20,000 MILES, TIRES ARE WORN-OUT. THE DEALER WHO SOLD ME THE NEW CAR ASKED ME TO CHANGE TIRES. I BOUGHT THIS CAR LESS THAN 2 YEARS (A BRAND NEW CAR AT THAT TIME). IF TIRES CAN LAST ONLY 20,000 MILES, THESE TIRES (ON CAMRY) MUST BE POOR QUALITY. I THINK TOYOTA MUST RECALL TO FIX THIS PROBLEM BECAUSE THIS COULD PUT DRIVER/PASSENGERS AT RISK. *TR
Electrical system, Jun 14, 2010
RODENTS CREWING ON BIODEGRADABLE WIRE HARNESS IN 2009 CAMRY 4 DOOR SEDAN HYBRID. COMPLAINT GIVEN TO CUSTOMER SERVICE MGR WAS INOPERATIVE GAS GAUGE. NO EXPLANATION GIVEN FOR ENTRY POINTS OR SOLUTION OTHER THAN REPLACEMENT OF WIRING HARNESS. TOYOTA CUSTOMER EXPERIENCE CENTER REPRESENTATIVE EMANUAL PUT CUSTOMER ON HOLD TO REVIEW INTERNAL TOYOTA DOCUMENTS REGARDING ISSUE, BUT REFUSED TO GIVE DOCUMENT NAME, PAGE NUMBER OR FILE NAME. IN REGARDS TO THIS ISSUE OF SECRECY, ACCORDING TO [XXX] MEDIA CONTACT TOYOTA ENVIRONMENTAL, SAFETY AND QUALITY COMMUNICATIONS, TOYOTA ALSO SAYS THAT A SERVICE BULLETIN SHOULD NOT BE CONSIDERED A "SECRET INTERNAL DOCUMENT," SEE REUTERS NEWS ARTICLE TOYOTA WARNED DEALERS OF CRASH RISK IN 2007 BY BERNIE WOODALL. MAR. 25, 2010. TOYOTA ASSIGNED CASE MANAGER [XXX] X 73855 FOR CLAIM #[XXX] AND CLAIM #[XXX] . DETERMINED NOT A WARRANTY OR TOYOTA SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Jun 14, 2010
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT DURING HEAVY RAINS, SHE WOULD OBSERVE LARGE PUDDLES OF WATER IN THE FRONT DRIVER AND PASSENGER'S SIDE CARPET. THE DEALER ADVISED THAT THE CONTACT DROVE OVER A PUDDLE AND INSTALLED FLOOR PANEL BODY PLUGS TO CORRECT THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE HE FOUND THAT THE A/C DRAIN WAS CLOGGED WITH POLLEN AND DEBRIS. THE DEALER SERVICED THE VEHICLE ACCORDINGLY YET THE FAILURE RECURRED AT THE NEXT HEAVY RAIN. THE FAILURE MILEAGE WAS 41,585 AND THE CURRENT MILEAGE WAS 46,222.
Service brakes, Hydraulic, Jun 11, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. WHENEVER THE CONTACT WOULD START THE VEHICLE, THERE WAS AN UNUSUAL CLUNKING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ADVISED THE VEHICLE WAS FUNCTIONING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGES WERE 29,000.
Other or unspecified, Jun 9, 2010
2009 TOYOTA COROLLA. CONSUMER EXPRESSES DISCONTENT WITH RECALL SERVICES AND WOULD LIKE A SERVICE DESCRIPTION DETAILING WHAT WAS DONE TO THE VEHICLE AND AN HONEST ANSWER AND INFORMATION ABOUT THIS RECALL *TGW THE CONSUMER TOOK HIS VEHICLE TO THE DEALER FOR THE RECALL REPAIR. HOWEVER, HE WAS INFORMED THAT A SOFTWARE UPDATE HAD BEEN DOWNLOADED TO THE VEHICLES COMPUTER SYSTEM BECAUSE THE VEHICLE DID NOT NEED A SHIM FOR THE GAS PEDAL, BECAUSE IT WAS MANUFACTURED IN JAPAN. THE DEALER REFUSED TO GIVE THE CONSUMER A SERVICE DESCRIPTION OF THE DETAILS OF WHAT WAS DONE ON THE VEHICLE. *JB
Service brakes, Electric, Jun 6, 2010, crash
DRIVING WEST IN A RENTAL CAR ON ST. CHARLES ROCK RD. I CHANGED LANES FROM THE RIGHT WESTBOUND LANE INTO THE L-WEST LANE AFTER CHECKING MY MIRRORS. WHILE I DID THAT I GOT HIT BY UNSEEN CAR (UNFAMILIAR BLIND SPOT?) IN THE REAR LEFT, WHICH CHANGED CAR'S HEADING TOWARDS THE LEFT (SOUTHWEST), ONTO A TRAJECTORY CROSSING THE EASTBOUND LANES. I IMMEDIATELY AND FULLY HIT THE BRAKE PEDAL BUT THE BRAKES DIDN'T RESPOND (PEDAL SEEMED STUCK), AND THE CAR CONTINUED TO MOVE AT SPEED (NO ACCELERATION) TOWARDS THE RESTAURANT ON THE SOUTH SIDE OF SCRR. I TRIED TO TURN WHEEL TO THE LEFT TO AVOID THE CURB, AND PERHAPS PULL A U-TURN, BUT THE WHEEL DIDN'T BUDGE EITHER; ALL THE WHILE I KEPT PRESSURE ON THE BRAKE PEDAL, EXCEPT FOR ONE OR TWO PUMPING ATTEMPTS TO SEE IF THE BRAKES WOULD KICK IN, BUT NO NOTICEABLE CHANGE IN PEDAL RESPONSE OR BRAKING ACTION ENSUED. THE CAR STAYED ON THE COURSE IT GOT ONTO BY THE PRECEDING COLLISION, CROSSED THE EASTBOUND LANES TOWARD THE RESTAURANT, JUMPED THE CURB, WENT THROUGH A GREEN STRIP OF LOW (1-2') JUNIPER BUSHES ONTO THE PAVED RESTAURANT GROUNDS, AND PUSHED A PICNIC TABLE INTO A BUSINESS SIGN BEFORE COMING TO A FULL STOP AGAINST THE BUILDING. THERE WAS NO CLEAR DAMAGE TO THE BUILDING ITSELF. I DO NOT RECALL HAVING TURNED OFF THE IGNITION AT ANY TIME DURING THIS INCIDENT, EITHER WHILE DRIVING OR AFTER I CAME TO A STOP. I RECALL HAVING TO RESTART THE CAR TO LOWER THE DRIVER'S SIDE DOOR WINDOW, BECAUSE THE DOOR ITSELF WAS BLOCKED BY ANOTHER PICNIC TABLE. I DO NOT RECALL ANYTHING ODD WITH THE IGNITION KEY WHEN I RESTARTED (LIKE IT WAS STILL IN THE ON POSITION). BASED ON THE UNRESPONSIVENESS OF BOTH BRAKES AND STEERING WHEEL IMMEDIATELY AFTER THE COLLISION, IT'S MY IMPRESSION THAT THERE MAY HAVE BEEN A GLITCH IN THE CAR'S ELECTRICAL/CONTROL SYSTEM. UNTIL THIS ACCIDENT, THE CAR HANDLED NORMALLY; THERE WAS NO APPARENT PROBLEM WITH BRAKES, STEERING OR ACCELERATOR. *TR
Steering, Jun 4, 2010
I HAVE A 2009 CAMRY I HAVE BROUGHT IT TO THE DEALERSHIP QUITE A FEW TIMES DUE TO MY WHEEL PULLING AWAY FROM ME. I HAVE HAD IT ALIGN A FEW TIMES BUT THE KEEP SAYING THEY DON'T SEE A PROBLEM. THIS IS THE THIRD TIME I ACTUALLY ALMOST HAD AN ACCIDENT WITH MY WHEEL PULLING AWAY FROM NOW I AM GETTING REAL AFRAID OF DRIVING MY CAR. I WILL BRING IT IN TO THE DEALERSHIP IN THE MORNING TO ADDRESS THIS ISSUE ONE MORE TIME. I HOPE YOU GUYS CAN HELP BEFORE SOMETHING TRAGIC HAPPEN BECAUSE LOOKING ONLINE I SEE ALOT OF PEOPLE HAVE THE SAME PROBLEM WITH TOYOTA VEHICLES THAT'S HOW I FOUND OUT HOW TO CONTACT YOU ALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Jun 4, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HV. THE VEHICLE WAS SERVICED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) WHERE THE ACCELERATOR PEDAL WAS MODIFIED BY SHAVING IT DOWN. WHEN THE CONTACT RECEIVED THE VEHICLE BACK FROM THE AUTHORIZED DEALER, THE CONTACT STATED IT WAS DIFFICULT TO KEEP HIS FOOT ON THE ACCELERATOR PEDAL WHILE DRIVING, NEARLY CAUSING A FEW CRASHES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE 9,428.
Air bags, Seats, Jun 4, 2010
WHEN MY WIFE WOULD GET IN THE PASSENGER SEAT OF OUR CAMRY AND GET BELTED IN FOR A MINUTE OR SO BEFORE I GOT IN AND STARTED THE CAR, THE SEAT BELT OFF LIGHT WOULD ILLUMINATE. THIS HAS HAPPENED SEVERAL TIMES AND DOES NOT SEEM TO HAPPEN IF I START THE CAR BEFORE SHE BELTS IN. THIS WAS REPORTED TO EDDY'S TOYOTA AND THEY RECALIBRATED THE SEAT SENSORS BUT THE PROBLEM DID NOT GO AWAY. *TR
Other or unspecified, Jun 1, 2010
2009 TOYOTA CAMRY. CONSUMER STATES THE VEHICLE HAS LOSS VALUE BECAUSE OF TWO RECALLS FOR UNCONTROLLED RAPID ACCELERATION *TGW
Equipment, May 28, 2010
TOYOTA CAMRY HYBRID HAS AN INSUFFICIENT WARNING LABEL ON THE HIGH VOLTAGE SERVICE PLUG. THE SMALL TYPE AND THE TINY INTERNATIONAL SYMBOLS ARE NOT RECOGNIZABLE UNTIL YOU TAKE CAP OUT TO READ THE MESSAGE. AFTER I REMOVED THE CAP TO READ THE MESSAGE, I DISCOVERED IT WAS A WARNING MESSAGE NOT TO REMOVE THE CAP. I WAS INDEED FORTUNATE NOT TO HAVE BEEN KILLED OR SERIOUSLY INJURED. AS IT WAS, I DISABLED MY CAR AND HAD TO HAVE IT TOWED TO THE DEALERSHIP TO HAVE THE SERVICE MODULE RESET. AFTER ALTERING MY TRAVEL PLANS AND TOWING THE CAR TO THE DEALERSHIP, I DISCOVERED THAT THE PROBLEM COULD HAVE BEEN RESOLVED BY PUSHING THE CAP DOWN AND DRIVING THE CAR TO THE DEALERSHIP FOR REPROGRAMMING. IF THE DEALER OR THE MANUFACTURER HAD GIVEN ME THE INFORMATION I REQUESTED, I COULD HAVE AVOIDED CONSIDERABLE WASTED TIME AND EXPENSE. *TR
Vehicle speed control, May 27, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED WHILE TRAVELING AT LOW UNKNOWN SPEEDS, THE VEHICLE ABNORMALLY ACCELERATED UPHILL WITHOUT DRIVER INTENT. THE VEHICLE CONTINUED TO INCREASE IN SPEED UNTIL FINALLY STOPPING ON ITS OWN. THE VIN, FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Steering, May 26, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE STEERING COLUMN LOCKED AND THE ONLY WAY TO UNLOCK IT WAS TO TURN THE IGNITION OFF AND LOWER THE STEERING COLUMN. THE CONTACT HAD A DISABILITY AND WAS UNABLE TO ADJUST THE STEERING WHEEL WITHOUT ASSISTANCE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE WAS DESIGNED THAT WAY AND THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,500.
Service brakes, Electric, May 22, 2010
WHEN I AM BRAKING AND GO OVER A BUMP, THE CAR FEELS LIKE IT SPEEDS UP BEFORE BRAKING RESUMES. *TR
Vehicle speed control, May 20, 2010, crash
TL* THE DRIVER OWNED A 2009 TOYOTA CAMRY. A WITNESS STATED THAT THE VEHICLE APPEARED TO BE OUT OF CONTROL AND WITHIN SECONDS THE DRIVER CRASHED INTO A TREE. THE DRIVER WAS KILLED UPON IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE COMPLAINT WAS FILED BY THE DRIVERS SON. THE FAILURE MILEAGE OR SPEED WAS NOT AVAILABLE.
Service brakes, Hydraulic, May 20, 2010, crash
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED HE NOTICED WHEN BRAKING, THERE WAS AN UNUSUAL INCREASE IN STOPPING TIME. THE DEALER MADE UNKNOWN UPDATES AND CHANGES TO THE VEHICLE COMPUTER THAT WAS TO ALLOW THE VEHICLE TO STOP FASTER WHEN BRAKING. AFTERWARDS, WHILE BRAKING FROM SPEEDS OF 25 MPH, THE BRAKES WOULD NOT ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 12,750. UPDATED 11/19/10. *LJ THE CONSUMER STATED AS HE WAS PREPARING TO STOP AT A LIGHT, THE PEDAL WOULD GO DOWN VERY SLOWLY UNTIL IT ALMOST TOUCHED THE FLOOR. UPDATED 11/24/10