2011 Toyota Camry

What owners report most often

1. Other or unspecified118
2. Visibility/wiper94
3. Vehicle speed control73
4. Air bags71
5. Structure68
6. Service brakes56
7. Power train50
8. Suspension44

Recalls and investigations

1. Seats, front assembly, seat heater/coolerNov 19, 2014

   Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

   Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

   SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

   Campaign 14V743000 on NHTSA.gov

2. Suspension, front, control arm, lower armNov 13, 2014

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.

   A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.

   Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

   Campaign 14V732000 on NHTSA.gov

3. Equipment, other, labelsApr 9, 2013

   Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

   An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

   Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   Campaign 13V123000 on NHTSA.gov

4. Air bags, frontal, sensor/control module-inactiveJan 16, 2013

   Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

   If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

   Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   Campaign 13V014000 on NHTSA.gov

5. Equipment, other, labelsFeb 3, 2010

   SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

   A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

   DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

   Campaign 10V036000 on NHTSA.gov

Representative owner complaints

623 reports, newest first.

1. Structure, Equipment, Jul 19, 2012

   2011 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO WET CARPET AND MOISTURE FOUND IN VEHICLE *TGW THE CONSUMER STATED THE FRONT AND REAR WINDOWS WERE FULL OF MOISTURE. THE AIR CONDITION DID NOT COOL THE VEHICLE ADEQUATELY AND TIMELY. *JB

2. Electrical system, Jul 18, 2012

   TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE SPEEDOMETER DISPLAYED SPEEDS THAT WERE 5 MPH ABOVE THE ACTUAL SPEED. THE CONTACT DISCOVERED THE FAILURE BY DRIVING THROUGH A POLICE STREET RADAR. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER COULD NOT DIAGNOSE A FAILURE. THE FAILURE MILEAGE WAS 18,300.

3. Power train, Service brakes, Engine, Jul 17, 2012

   EVERY TIME I RELEASE OR PUSH ACCELERATION MORE THAN 50 MILES CAR GETS PULSE.(EXAMPLE : GENERATOR MOVE FORWARD AND BACKWARD EVERY TIME PISTON GOES UP AND DOWN) I FELL LIKE ENGINE WILL DROP. REPRODUCE STEPS : DRIVE CAR AT ABOUT 60 MILES/HR ON GOOD ROAD SO YOU CAN FEEL PULSE. NOW WE WANT KEEP SPEED 60 MILES SO WE WILL PRESS PEDAL TO MAINTAIN SPEED NOW AS SOON AS YOU WILL REMOVE PEDAL YOU WILL FEEL PULSE. NOW, YOU REMOVED PEDAL SO SPEED GOING DOWN SO AS SOON AS YOU TRYING TO MAINTAIN SPEED YOU WILL FELL PULSE AGAIN. REPRODUCE RATE ABOUT 85%. I AM HAVING THIS PROBLEM SINCE AUGUST 2011. I HAD PUT MY CAR AT TOYOTA DEALER MORE THAN 5 TIMES AND THEY ADMIT THAT THEY ARE NOT FEELING THIS PULSE. THAN I PUT CASE TO NCDS FOR REVIEW. BUT TOYOTA RESET MY COMPUTER RIGHT BEFORE INSPECTION SO NCDS PERSON DIDN'T TEST DRIVE AND REFUSE MY CASE. AT TIME OF CASE, ONE TECHNICIAN FROM CHICAGO ADMIT THIS PROBLEM IN SOME DIFFERENT DIRECTION LIKE THIS PULSE IS NORMAL(WHICH IS VERY SCARY). ITS DEPEND ON WHERE YOU DRIVING (ITS EASY TO REPRODUCE IN HWY, I ALSO FEEL IN CITY TO BUT THEY TOLD ME THAT ITS CHANGING GEAR SO IT'S NORMAL) ITS DEPEND ON DRIVER( I TOLD HIM TO DRIVE AND FIX THIS ISSUE IF I AM NOT GOOD DRIVER). NOW THIS IS VERY SIMPLE ANSWER FOR TOYOTA TO GIVE YOU CUSTOMER AND REJECT CASE. ONCE THEY RESET COMPUTER OF MY CAR THEY TOLD ME TO WAIT TILL CAR COMPUTER LEARN DRIVER PATTERN. I WAIT 2MONTH , 1500 MILES. I ALSO ASK THEM THAT HOW LONG ? HOW MANY MILES ? BUT THEY TOLD ME THAT IT'S DEPEND ON DRIVER. THEY ALSO TOLD ME THAT IF ANYTHING WRING WE WILL HAPPY TO HELP IF ANYTHING WRONG IN ENGINE/TRANSMISSION. I ALSO DECIDE TO GO COURT BUT IF THEY ARE GOING TO INSPECT MY CAR AGAIN THEN THEY WILL ADMIT THAT NOTHING HAPPENED. SO, PLEASE HELP ME FOR THIS PROBLEM I SPEND 24000 DOLLAR. I DESERVER BETTER ANSWER THAN THIS ABOVE CRAZY ANSWER. *TR

4. Vehicle speed control, Jul 11, 2012, crash

   TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS TURNING WHEN THE FAILURE OCCURRED AND CRASHED INTO A TREE AS A RESULT. THE CONTACT SUFFERED MINOR INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO A LOCAL GARAGE BEFORE BEING TOWED TO A JUNK YARD. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE WOULD SEND AN INDEPENDENT ENGINEER TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000. UPDATED 8/23/12 *CN UPDATED 09/06/2012 *JS

5. Power train, Jul 6, 2012

   ACCIDENT DESCRIPTION: ON AUGUST 7, 2011, I GOT IN MY CAR TO BACK OUT OF THE DRIVEWAY. I STOPPED THE CAR APPROXIMATELY 30 FEET FROM A CLOSED GATE BY STEPPING ON THE BRAKE AND SHIFTED THE VEHICLE INTO PARK. WITH THE CAR STOPPED AND IN PARK, I OPENED MY DOOR AND EXITED THE VEHICLE, LEAVING THE DOOR OPEN. I WALKED 25 FEET FROM MY CAR TO THE GATE AND OPENED IT. WHEN I TURNED TO ATTEND TO THE OTHER SIDE OF THE GATE, I SAW THE CAR WAS OVERTAKING ME, GOING IN REVERSE. I WAS STRUCK BY THE DRIVER'S DOOR AND GOT TRAPPED UNDERNEATH. THE VEHICLE CONTINUED ACROSS THE STREET IN REVERSE. *TR

6. Structure, Jul 4, 2012

   I EXPERIENCED A RATTLE FROM A DOOR PANEL. *JS

7. Vehicle speed control, Jun 21, 2012, crash

   TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY LE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 1 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE ABNORMALLY ACCELERATED. THE TACHOMETER DISPLAYED AN UNUSUAL INCREASE IN ENGINE RPMS OF 5,000. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A STORE FRONT. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE UNKNOWN REPAIRS WERE MADE TO CORRECT THE ACCELERATION FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 7,500.

8. Air bags, Jun 18, 2012, crash

   TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY. THE CONTACT WAS UNABLE TO STOP AND CRASHED INTO THE VEHICLE'S FRONT END. THE FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFURED A CHEST INJURY AND HAD A STROKE, THE FRONT PASSENGER ALSO SUFFERED A CHEST INJURY. THE REAR PASSENGER SUFFERED SHOULDER, LEG, AND HEAD INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

9. Suspension, Service brakes, Hydraulic, Wheels, Jun 16, 2012

   VIBRATION @ VARIOUS SPEEDS: 10/7/10 (MGE 16): PURCHASED (MISCONSTRUED VIBRATION FOR ROAD CONDITIONS). 10/8/10 (MGE 49) ALL SPEEDS, BROUGHT TO DEALER. PER DEALER: FLAT SPOTS ON TIRES DUE TO CAR SITTING TO LONG. SOLUTION: OVER-INFLATE & INSTRUCTED TO DRIVE. ALSO, DISC WERE OUT OF ROUND. 10/11 (MGE 89) DISCS SERVICED, VIBRATION STILL PRESENT. DEALER DENIES PRESENCE. 11/15 (MGE 975) DEALER ACKNOWLEDGES VIBRATION, TIRES REPLACED, VIBRATION STILL PRESENT @ HIGHWAY SPEEDS. 2/19/11 (MGE 5160) 5K MAINT., VIBRATION STILL PRESENT, CAR PULLING LEFT WHEN BRAKING/ACCELERATING. SERVICE REP CLAIMS TO HAVE DRIVEN THE CAR IN ADDITION TO MECHANIC. DENIED PRESENCE OF VIBRATION, EXACT QUOTE "IT DRIVES LIKE A CAMRY". 2/21/11: CAR HIT IN REAR DRIVER TIRE, WHEEL ASSEMBLY REPLACED, NEW RIM, NEW BUMPER NEEDED. NO CHANGE IN VIBRATION, STILL PRESENT AT HIGHWAY SPEEDS. 7/12 (MGE 10127) 10K MAINT., VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 11/4 (MGE 15355) 15K MAINT. ADVISED VIBRATION STILL PRESENT. AGAIN DEALER DENIES PRESENCE OF VIBRATION. 3/22/12 (MGE 19973) 20K MAINT., VIBRATION STILL PRESENT, NOW SEVERE PULSE WHEN BRAKING. PULSE ACKNOWLEDGED, ROTORS RESURFACED. AGAIN DEALER DENIES PRESENCE OF INITIAL VIBRATION. 06/8 (MGE 24949) VIBRATION NOW FELT AT LOWER SPEEDS DS 50+ W/ INCREASES INTENSITY WITH SPEEDS & @ 19-25 MPH. PER DEALER UNABLE TO VALIDATE LOW SPEED, BUT NOTED SLIGHT PULSE AT HIGHWAY SPEEDS. DEALER CALLED FACTORY REP. 6/10: DEALER ADVISED THEY WENT OVER CAR'S HX WITH REP, NO FURTHER ACTION, TIRES TOO WARN TO EVALUATE. (LF UNEVEN WEAR; OTHER 3 OK). INSTRUCTED TO BUY TIRES FOR EVAL. 6/12 (MGE 25087): CALLED TOYOTA; CASE # 1206120145. 6/13/12 TOYOTA REP ADVISED DO NOT WARRANTY TIRES, FACTORY REP CAN'T ASSESS W/DEFECTIVE EQUIPMENT. BUT, CALL DEALER TO SEE IF TEMP TIRES COULD BE USED FOR EVAL SINCE COMPLAINT WAS NOTED UPON TAKING OWNERSHIP. IMMEDIATE OPTIONS: WAIT FOR DEALER RESPONSE, BUY TIRES TO SEE IF THE VIBRATION IS PRESENT OR CONTACT BRIDGESTONE. *JB

10. Latches/locks/linkages, Jun 7, 2012

    TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DOOR AND BOTH REAR DOORS WOULD NOT UNLOCK WHEN USING THE FRONT DRIVER'S SIDE LOCK SWITCH. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS USING THE KEY FOB FROM THE EXTERIOR OF THE VEHICLE, BUT THE DOORS WOULD NOT UNLOCK. THE FRONT DRIVER'S DOOR WOULD UNLOCK AND DID NOT EXPERIENCE THE FAILURE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

11. Structure, Jun 5, 2012

    MY CONCERN DOES NOT INVOLVE AN ACCIDENT. IT INVOLVES THE DRIVERS BLIND SPOT. UNABLE TO SEE VEHICLES IN BLIND SPOT. A DEFECT WHICH COULD CAUSE A CRASH OR COULD CAUSE INJURY OR DEATH. *TR

12. Power train, May 19, 2012

    TRANSMISSION WHINES AT LOW SPEEDS, VERY ANNOYING. IT SLIPS BETWEEN 1ST & 2ND GEAR. DOWN SHIFTS ROUGH. SOMETHING BUMPS AROUND TRUNK WHEN TAKING OFF & STOPPING. DEALER TELLS ME THAT ALL THIS IS NORMAL. I WILL NEVER BUY ANOTHER TOYOTA EVER. MY ADVISE TO OTHERS, DON'T BUY 2011 CAMRY, YOU'LL BE SORRY. *TR

13. Service brakes, May 11, 2012, crash

    TL* THE CONTACT OWNS 2011 TOYOTA CAMRY. THE CONTACT WAS DRIVING UPHILL AT 20 MPH AND APPLIED THE BRAKES, BUT THE BRAKES DID NOT RESPOND. THE CONTACT CRASHED INTO A FENCE AS A RESULT. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT FREQUENTLY, HE WOULD HAVE TO DEPRESS THE BRAKES ABRUPTLY AND WITH TWO FEET BEFORE THE VEHICLE WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 5,000

14. Suspension, May 10, 2012

    TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE TRAVELING 60 MPH, THE CONTACT NOTICED THAT THE RIDE COMFORT HAD BEGAN TO DECLINE, ESPECIALLY WHEN DRIVING OVER ANY TYPE OF ROAD BUMP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE ALL FOUR STRUTS WERE REPLACED DUE TO A LEAKAGE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

15. Engine and engine cooling, May 4, 2012

    WHEN I BOUGHT MY CAR AROUND SEPTEMBER 15, 2011, I TEST DRIVEN ONE OF THEIR 2 CAMRY MODELS; XLE & SE. I WAS WITH A SALES GUY WHEN WE TEST DROVE IT. I DIDN'T GO REALLY FAST SO I DIDN'T REALIZE IF THERE WAS ANY LOUD WIND NOISE AND ALSO BECAUSE THE SALES GUY WAS TELLING ME THINGS. AFTER I GOT IT FOR ABOUT A WIND, I STARTED TO ACTUALLY DRIVE IT TO WORK AND EVERYTIME, I GO ABOUT 50-80MPH, I WOULD HIT LOUD WIND NOISE COMING IT FOR SOMEWHERE. I BOUGHT THE CAR TO 4 DIFFERENT TOYOTA SERVICE CENTER AND THEY AGREED WITH ME, BUT THEY TOLD ME THAT IS HOW IT WAS DESIGN, AND THAT I SHOULD JUST TURN THE RADIO UP LOUD AND FORGET ABOUT IT BECAUSE THERE IS NO CURRENT FIX ON IT. I AM EXTREMELY PARANOID PERSON DUE TO POST PROBLEM WHEN I GOT INTO A BAD ACCIDENT, SO THAT IS WHY I DON'T USE MY RADIO OR EVEN IF I DID, WOULD TURN IT UP SO LOUD. I AM HOPING THAT YALL COULD TALK TO TOYOTA HQ AND GET IT FIX BECAUSE I MIGHT GO CRAZY SOON BECAUSE I AM SITTING HERE WAITING FOR A FIX, BUT I DON'T HEAR OR SEE ANYTHING ABOUT TOYOTA PLANNING TO ADDRESS THIS ISSUE. AND JUST TO PROVE MY POINT AGAIN, I WENT TO GO TEST DRIVE THE NEWER TOYOTA CAMRY MODELS AND THEY HAVE THE SAME EXACT PROBLEMS. PLEASE, I NEED YOU HELP. THANK YOU!! *TR

16. Air bags, May 3, 2012, crash

    WE WERE IN A CONSTRUCTION ZONE, AND WE WERE AT A COMPLETE STOP IN STOP AND GO TRAFFIC. THE CAR BEHIND US GOING 65 ? 70 MPH NEVER STOPPED. SMASHED US FROM BEHIND AND PUSHED US INTO THE BACK OF A SEMI TRUCK. I HAVE CONTACTED TOYOTA AND THEY SAID THEY DO NO GO OFF ALL THE TIME. ISN'T WHAT THEY ARE FOR? THIS WAS AN IMPACT FROM THE BACK AND THE FRONT. WHEN I DID THE RESEARCH ON AIRBAGS, THEY ARE DESIGNED TO GO OF AT WHAT MPH. THE REASON THAT WE PURCHASED THIS VEHICLE WAS FOR THE SAFETY RATINGS. I WOULD LIKE TO GET SOME ANSWERS. ALL TOYOTA DOES IS MAKE EXCUSES. I LOVED MY CAR. 2011 TOYOTA CAMRY. *TR

17. Vehicle speed control, May 3, 2012, crash

    TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. THE CONTACT WAS DRIVING 2 MPH WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT CRASHED INTO TWO VEHICLES. THE CONTACT AND A PASSENGER SUSTAINED MINOR INJURIES BUT WERE NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND DECLARED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 14,700. UPDATED 05/24/12*LJ

18. Steering, Suspension, Wheels, May 2, 2012

    1. DEFECTIVE CAR WAS DELIVERED BY TOYOTA & ITS DEALER TO ME (CUSTOMER). ----------- 2. CAR WAS NOT TESTED BY TOYOTA/DEALER ON TIRES & VIBRATION/SHAKING BEFORE DELIVERY TO CUSTOMER. ----------- 3. WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. ----------- 4. BECAUSE OF DEFECTIVE TIRES FITTED BY TOYOTA & NOT TESTED PROPERLY BY TOYOTA, DAMAGES HAPPENED ON THE OVERALL LIFE SPAN OF CAR - SUSPENSION & STEERING SYSTEMS. ----------- 5. CUSTOMER - DRIVING SAFETY WAS ALSO PUT ON HUGE RISK, AS UNTESTED CAR WAS DELIVERED BY TOYOTA. ----------- 6. WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. ----------- 7. BY HAVING THAT DEFECT IN TIRES, IT IS OBVIOUS THAT OVERALL LIFE SPAN OF CAR'S SUSPENSION, STRUTS & STEERING SYSTEM HAS BEEN REDUCED, BECAUSE OF RUNNING WITH THIS VIBRATION & SHAKING. ----------- 8. WITH THIS EXISTING DEFECT IN CAR (IT WAS PRESENT BEFORE DELIVERY & COULDN'T BE FIXED BY TOYOTA SERVICE DEALER FOR 6-MONTHS), CUSTOMER'S COMFORT & DRIVING EXPERIENCE IS TOTALLY RUINED. TOYOTA IS RESPONSIBLE FOR THIS DAMAGE TO THE CUSTOMER'S DRIVING DISCOMFORT & THE SAFETY RISK OF CUSTOMER'S LIFE (WHILE DRIVING THE SHAKING & VIBRATING CAR). ----------- 9. NOW, AS YOUR SUPERVISOR OFFERED "ONE YEAR" OF EXTENDED WARRANTY ON THIS CAR. IT SHOWS THAT TOYOTA KNOW IT VERY WELL THAT CAR IS SO MUCH IMPACTED & NOW HAS SHORTEN THE LIFE SPAN OF CAR (BECAUSE OF THESE DAMAGED TIRES & IMPACTED PARTS IN THE CAR) SO TOYOTA IS ONLY OFFERING "ONE YEAR" OF EXTENDED SERVICE TO COVER UP THEIR MISTAKES / DEFECTS IN THEIR QUALITY. ============== - CAR'S SHAKING (VIBRATIONS AT BOTH - SLOW AND HIGHER SPEED), - IMPACTS/DAMAGES THE LIFE SPAN OF STEERING, SUSPENSION AND STRUTS, - TIRES NOT IN BALANCE (WHEEL BALANCING WAS NOT DONE BY TOYOTA). ============== *JS

19. Steering, Power train, Vehicle speed control, Apr 30, 2012

    EVER SINCE I BOUGHT THE CAR (4 CYL., XLE) A YEAR AGO: AUTOMATIC TRANSMISSION SHIFTS SOMETIMES SLOWLY AFTER A PAUSE OR UNEXPECTEDLY AND ABRUPTLY AS IT SEARCHES FOR GEARS, AND IT RACES INTERMITTENTLY, ESPECIALLY AT START-UP; IT COASTS A FEW INCHES AFTER I PUT IT INTO PARK, EVEN ON LEVEL GROUND. POWER STEERING REQUIRES CONSTANT CORRECTION, EVEN ON LEVEL ROAD SURFACES. CRUISE CONTROL IS SLOW TO RESPOND TO ADJUSTMENTS FROM LEVER ON STEM. DEALER'S SERVICE DEPT. CLAIMS, AFTER 4 ATTEMPTS TO DIAGNOSE, THAT THE CAR PERFORMS AS DESIGNED, SO MY COMPLAINT WILL NEED TO BE WITH THE DESIGN. *JS

20. Suspension, Wheels, Mar 30, 2012

    - CAR'S SHAKING (VIBRATIONS AT BOTH - SLOW AND HIGHER SPEED), - IMPACTS/DAMAGES THE LIFE SPAN OF STEERING, SUSPENSION AND STRUTS, - TIRES NOT IN BALANCE (WHEEL BALANCING WAS NOT DONE BY TOYOTA). ============================= 1.DEFECTIVE CAR WAS DELIVERED BY TOYOTA & ITS DEALER TO ME (CUSTOMER). 2.CAR WAS NOT TESTED BY TOYOTA/DEALER ON TIRES & VIBRATION/SHAKING BEFORE DELIVERY TO CUSTOMER. 3.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 4. BECAUSE OF DEFECTIVE TIRES FITTED BY TOYOTA & NOT TESTED PROPERLY BY TOYOTA, DAMAGES HAPPENED ON THE OVERALL LIFE SPAN OF CAR - SUSPENSION & STEERING SYSTEMS. 5.CUSTOMER - DRIVING SAFETY WAS ALSO PUT ON HUGE RISK, AS UNTESTED CAR WAS DELIVERED BY TOYOTA. 6.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 7.BY HAVING THAT DEFECT IN TIRES, IT IS OBVIOUS THAT OVERALL LIFE SPAN OF CAR'S SUSPENSION, STRUTS & STEERING SYSTEM HAS BEEN REDUCED, BECAUSE OF RUNNING WITH THIS VIBRATION & SHAKING. 8.WITH THIS EXISTING DEFECT IN CAR (IT WAS PRESENT BEFORE DELIVERY & COULDN'T BE FIXED BY TOYOTA SERVICE DEALER FOR 6-MONTHS), CUSTOMER'S COMFORT & DRIVING EXPERIENCE IS TOTALLY RUINED. TOYOTA IS RESPONSIBLE FOR THIS DAMAGE TO THE CUSTOMER'S DRIVING DISCOMFORT & THE SAFETY RISK OF CUSTOMER'S LIFE (WHILE DRIVING THE SHAKING & VIBRATING CAR). 9.NOW, AS YOUR SUPERVISOR OFFERED "ONE YEAR" OF EXTENDED WARRANTY ON THIS CAR. IT SHOWS THAT TOYOTA KNOW IT VERY WELL THAT CAR IS SO MUCH IMPACTED & NOW HAS SHORTEN THE LIFE SPAN OF CAR (BECAUSE OF THESE DAMAGED TIRES & IMPACTED PARTS IN THE CAR) SO TOYOTA IS ONLY OFFERING "ONE YEAR" OF EXTENDED SERVICE TO COVER UP THEIR MISTAKES / DEFECTS IN THEIR QUALITY. *JS

21. Engine and engine cooling, Electrical system, Other or unspecified, Mar 29, 2012

    DROVE DOWN ROAD KEEPING A CONSTANT 40-45MPH. VEHICLE SUDDENLY REVS ENGINE WILDLY TO REDLINE. CAR SPEED INCREASES DRASTICALLY TO 65MPH FROM 40-45MPH. TOOK FOOT OFF GAS PEDAL AND ENGINE STILL ACCELERATED. MOMENTS LATER ENGINE WENT BACK TO NORMAL OPERATING CONDITION.

22. Vehicle speed control, Mar 28, 2012

    PULLING IN TO BALLGAME LAST NIGHT ON THE GRASSY AREA TO PARK CAR. FOOT ON THE BRAKE NOT ON THE GAS, CAR ACCELERATED SO HARD IT THREW MY HEAD BACK AGAINST THE HEAD REST, THANK GOD THERE WERE NO CHILDREN IN FRONT OF ME. TAKING CAR IN TO BE CHECKED. VERY UPSET BY THIS. TOYOTA DEALERSHIP SAID I WOULD HAVE TO PAY THEM IF THEY COULD NOT FIND OUT WHAT THE PROBLEM IS EVEN THOUGH MY CAR IS UNDER WARRANTY AND THERE ARE NUMBEROUS COMPLAINTS ALL OVER THE UNITED STATES OF THE SAME PROBLEM WITH THE SAME MODEL AND YEAR.

23. Electrical system, Mar 19, 2012

    I AM REPORTING THE SAME SPEEDOMETER VARIANCES AS ORIGINALLY NOTED IN ODI CASE NUMBER: 10444688. MY SPEED REFLECTS 35 MPH ON MY SPEEDOMETER, WHEN IN FACT IT IS ONLY 33 MPH. ALSO, IF I AM GOING 55 - PER THE SPEEDOMETER, THE CAR IN FACT IS ONLY GOING 52 - 53 MPH. THIS DIFFERENCE IS CONSISTANT WITH AN ACTUAL SPEED BEING ABOUT 5% LESS THAN WHAT IT ACTUALLY DISPLAYS ON THE CAMEY'S SPEEDOMETER. I HAVE 'CHECKED' THE ACTUAL SPEED BY 1) A POLICE SPEED MONITORING SIGN/DISPLAY THAT IS PUT INTO VARIOUS LOCATIONS TO BOTH CHECK YOUR SPEED AND TO NOTIFIY YOU OF THAT ACTUAL SPEED IN THE HOPES THAT YOU WILL SLOW DOWN; AND 2) BY CHECKING MY TOMTOM GPS UNIT WHICH PROVIDES A TRUE READOUT OF MY ACTUAL SPEED MEASURED BY ITS 8 SATELITES IN THE SKY. IT LIKEWISE ALWAYS SHOWS A LOWER 'ACTUAL' READING THAN WHAT MY SPEEDOMETER SHOWS. IT IS BETTER TO HAVE THE 'INACURRACY' OF THE READ SPEED TO BE ON THE LOWER END OF THINGS - I.E., YOU ARE GOING SLOWER THAN YOU THINK YOU ARE, THAN TO HAVE IT REVERSED - WHICH WOULD BE BOTH MORE UNSAFE AND CAUSE YOU TO GET SPEEDING TICKETS. HOWEVER, IN THIS DAY-AND-AGE, WITH 'DIGITIAL' INSTRUCTMENTS/CHIPS'; YOU WOULD THINK THAT 'MEASURING SPEED' CORRECTLY WOULD BE VERY SIMPLE TASK! ...MAKES YOU WONDER, IF THEY CAN'T DO THIS CORRECTLY - WHAT ELSE, OF A MORE SERIOUS NATURE, IS NOT WORKING CORRECTLY. *JS

24. Vehicle speed control, Mar 2, 2012, crash

    TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT WAS ATTEMPTING TO PARK IN A PARKING GARAGE AT APPROXIMATELY 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE FRONT END OF THE VEHICLE JUMPED AS THE CONTACT ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE ABNORMAL ACCELERATION AND CRASHED INTO A CONCRETE WALL. THE CONTACT SHIFTED INTO PARK AND TURNED THE VEHICLE OFF, YET THE ENGINE RPMS CONTINUED TO IDLE EXTREMELY HIGH. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PAINT & AUTO BODY SHOP AND THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE BLACK BOX. THE ENGINEER ADVISED THAT THE VEHICLE WAS TRAVELING AT 45 MPH WHEN IT CRASHED INTO THE CONCRETE WALL. THE ENGINEER DETERMINED THAT THE BRAKE WAS NOT APPLIED WHEN THE FAILURE OCCURRED AND THAT THE INCIDENT WAS CAUSED BY DRIVER ERROR AND NOT A MANUFACTURING DEFECT. THE AUTO BODY SHOP REPLACED THE FRONT END BUMPER, STEERING CABLE AND THE RADIATOR. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,900. UPDATED 03/27/12*LJ UPDATED 06/25/12

25. Service brakes, Hydraulic, Vehicle speed control, Feb 27, 2012, crash

    I WAS RETURNING HOME FROM THE MALL IN POTTSVILLE, PA. I DROVE DOWN THE ROADWAY NEXT TO THE MALL TO THE STOP SIGN. I WAS ABLE TO STOP THE CAR AT THAT TIME. I PROCEEDED TO TURN TO THE LEFT OUT THE DRIVEWAY OF THE MALL. THE DRIVEWAY OF THE MALL IS PRETTY LONG AND ON A STEEP HILL. I ATTEMPTED TO APPLY MY BRAKES AT THE TOP OF THE HILL. THERE WAS PRESSURE ON THE BRAKE BUT NOTHING HAPPENED. THE CAR CONTINUED TO ACCELERATE FORWARD. I DIDN'T WANT TO CONTINUE DOWN THE STEEP HILL KNOWING THE BRAKES WEREN'T WORKING AND CRASH INTO THE VAN AT THE BOTTOM OF THE HILL SO I DECIDED TO TURN TO THE RIGHT SHARPLY ON A DRIVE THAT CURVED AROUND TO A NEIGHBORING STORE NEXT TO THE MALL (GOING ALMOST BACK UPHILL AT THIS TIME). STILL NO BRAKES SO I DECIDED TO HIT THE CURB TO STOP THE VEHICLE AND PREVENT HITTING ANY OTHER VEHICLE. WHAT IS EXTREMELY ODD IS THAT EVEN THOUGH MY FOOT WAS NOT ON THE ACCELERATOR AND WAS ON THE BRAKE PEDAL AND I TURNED SHARPLY AND GOING SLIGHTLY UPHILL THERE WAS NO CHANGE IN THE ACCELERATION OF THE CAR. I HAD NO CHOICE BUT TO HIT THE CURB TO STOP THE CAR. I PUT THE CAR IN REVERSE AND BACK OFF OF THE CURB. I PROCEEDED DOWN THE HILL AGAIN. STILL NO BRAKES. I COULD FEEL THE PRESSURE ON THE BRAKE PEDAL BUT THE BRAKES JUST DIDN'T WORK. I HAD TO TURN THE CAR TO THE RIGHT AND HIT THE CURB AGAIN NEXT TO THE LANE I WAS IN. SO WHEN THERE WAS NO TRAFFIC AND THE LIGHT AT THE BOTTOM OF THE HILL TURNED GREEN I PROCEEDED DOWN THE HILL AND TURNED RIGHT ONTO RT 61 S. I IMMEDIATELY TRIED THE BRAKE AGAIN AND NOTHING. SO IN ORDER TO STOP THE CAR I APPLIED THE EMERGENCY BRAKE. THIS OF COURSE CAUSED THE CAR TO SPIN BUT AT LEAST THE CAR STOPPED. I PUT THE CAR IN NEUTRAL AND THEN USED THE CLUTCH LESS SHIFTING TO CONTROL THE SPEED OF THE CAR AND RETURNED HOME. TOYOTA HAS RETAINED AN INSPECTOR TO INSPECT THE CAR TODAY AT THE DEALERSHIP TODAY 2/27/12. *TR