2012 Toyota Camry
Problems, recalls and owner-reported issues
Power train is the leading concern among 644 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Camry model years with reports.
Of the 2012 reports, 95 involved a crash and 6 involved a fire. 80 people were injured.
What owners report most often
Recalls and investigations
Electrical systemOct 17, 2013
Toyota is recalling certain model year 2012-2013 Avalon, Avalon HV, Venza, Camry, and Camry HV vehicles. In the affected vehicles, the drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
Campaign 13V442000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Representative owner complaints
644 reports, newest first.
Other or unspecified, May 11, 2015, crash
THE ARE MAJER PRABLEMIN BREAK SYSTEM FOR MY CAR HAPPEN WHILE AGO BREAK PEDAL BECOME SO LOOSE CAUSING CAR ACCIDENT TI TOKE THE CAR TO MY OWEN MECHINIC INDECTING THIS PRABLEMHE SAY THAT BREAK BOOSTER PUMP ARE LEAKING INTERNIALY INSIDE THE PUMP MAKE AIR PRESSURE FORCE TO. LOOSE CONTROLL FOR THE CAR.
Visibility, May 8, 2015
VEHICLE HAS DEFECTIVE SUNROOF DUE TO IMPROPER INSTALLATION FROM TOYOTA FACTORY. DEFECT CAUSES A POPPING/SNAPPING SOUND WHEN CAR GOES OVER BUMPS. TOYOTA ISSUED TECHNICAL SERVICE BULLETIN TO REPAIR DEFECT T-SB-0151-13. HOWEVER ONLY APPLIES TO VEHICLES WITHIN 3YR 36K WARRANTY WINDOW. NOT SURE WHAT SAFETY ISSUES MAY BE CONSIDERED. *TR
Power train, May 8, 2015
START IN TO TRAFFIC ANIT WILL STOP ACCELERATING FOR 2OR 3 SECONDS , PEOPLE BEHIND YOU WILL ALMOST HIT YOU AFTER YOU START WHEN IT HESITATES
Air bags, Vehicle speed control, Service brakes, Apr 29, 2015, crash
3/31/2015 7:05 AM AFTER I PRESSED THE GAS PEDAL TO TURN IN MY DRIVEWAY, THE CAR JUST TOOK OFF. I BRAKED AND IT WOULD NOT STOP. I RAN INTO THE RIGHT FRONT CORNER OF MY GARAGE, THROUGH MY NEIGHBORS FRONT YARD ON THE RIGHT OF MY HOUSE. AS I SPED THROUGH MY NEIGHBORS YARD I MOWED DOWN A SMALL TREE. I THEN CROSSED THE STREET AND WENT OVER THE SIDEWALK AND STOPPED SHORT OF THE SUBDIVISION LAKE. THE AIR BAG DID NOT DEPLOY. *TR
Steering, Apr 20, 2015
I HAVE A 2012 CAMRY XLE HYBRID WITH 33000 MILES. IT HAS A PROBLEM WITH ON CENTER FEEL STEERING, IT NEEDS CONSTANT WHEEL MOVEMENTS TO STAY IN LANE. I HAVE BEEN EXPERIENCING THIS MANY TIMES SINCE I PURCHASED VEHICLE IN MAY 2012. I HAVE HAD MANY CLOSE CALLS TO HAVING AN ACCIDENT SINCE OWNING THE CAR DUE TO THIS STEERING PROBLEM. THE SECOND YOU TURN YOUR HEAD, THEN RETURNING YOUR ATTENTION STRAIGHT AHEAD, MY CAR IS STARTING TO VEER TO THE LEFT OR RIGHT. ALMOST ANY DISTRACTION CAUSES THIS TO HAPPEN VERY QUICKLY. I KNOW THROUGH A TOYOTA OWNER ONLINE FORUM AND THRU FRIENDS THAT I'M NOT ALONE WITH THIS PROBLEM. I CAN'T BELIEVE THAT THERE ARE NO SERIOUS ACCIDENTS BEING REPORTED BY THIS HAPPENING. TOYOTA DEALERS DO NOT SEEM TO ACKNOWLEDGE THIS STEERING PROBLEM IS AS COMMON AS IT SEEMS TO BE. NO ANSWERS ARE TO BE HAD FROM ANYONE AT THE DEALERSHIPS THAT I AM AWARE OF. SOMEONE NEED TO START FIGURING OUT WHY THIS KIND OF PROBLEM IS HAPPENING. *TR
Service brakes, Apr 15, 2015
BRAKES FAILED WHILE DRIVING WITHOUT WARNING, I SUDDENLY HAD NO POWER BRAKING AND HAD TO STOMP ON THE BRAKES TO AVOID A COLLISION. CAR HAS ONLY 44,000 MILES AND BEEN DRIVEN 29 MONTHS. AT THE DEALER THEY SAID IT WAS A FAILED BRAKE BOOSTER AND WOULD COST OVER $3000 TO REPAIR. THE CAR HAS BEEN WELL MAINTAINED. I AM LUCKY NOBODY WAS HARMED BUT THIS IS A MAJOR SAFETY FAILURE ON A CAR THAT IS SUPPOSED TO BE VERY SAFE AND RELIABLE, AND A RIDICULOUSLY EXPENSIVE REPAIR IN ADDITION. AFTER I COMPLAINED THEY WROTE OFF 80% BUT STILL COST $600 OUT OF MY POCKET TO REPLACE A DEFECTIVE TOYOTA BRAKE SYSTEM. *TR
Power train, Electrical system, Engine, Apr 15, 2015
WHEN A LIGHT TURNS GREEN AND I TRY AND GO FORWARD MY TOYOTA CAMRY WILL NOT ACCELERATE FOR 2 TO 7 SECONDS. THERE WAS A RECALL FOR SOFTWARE THAT WAS SUPPOSED TO FIX THE ISSUE, HOW EVER IT IS STILL HAPPENING. THE ISSUE IS INTERMITTENT OCCURRING ABOUT EVERY 1000 MILES. IN THE LAST 4 MONTHS ANOTHER ISSUE HAS HAPPENED WHERE I WILL BE GOING ALONG AT ABOUT 30 MILES PER HOUR AND SUDDENLY THE CAR WILL STALL OUT FOR ABOUT 5 SECONDS, THIS HAS HAPPENED 6 TIMES NOW. I HAVE TAKEN IT TO TWO TOYOTA DEALERSHIPS THE FIRST ONE REFUSED TO LOOK AT IT WITHOUT ME PAYING A DIAGNOSTIC FEE, THE OTHER TOYOTA KEPT THE CAR FOR A WEEK AND SAID THEY COULD NOT DUPLICATE THE PROBLEM SO THERE WAS NOTHING THEY WOULD DO. I CALLED TOYOTA NATIONAL SERVICE CENTER AT 1 888 2709371 AND WAS TOLD THERE IS NOTHING THEY WILL DO BECAUSE THE DEALERSHIP CANNOT REPLICATE THE PROBLEM. MY ISSUE IS THEY KNOW THERE IS AN ISSUE, THEY SENT ME A LETTER STATING THAT THERE MIGHT BE PROBLEMS AND THEY VOLUNTARILY EXTENDED MY WARRANTY ON THE SPECIFIC PARTS THEY KNOW CAN CAUSE ISSUES. I AM CONCERNED FOR MY SAFETY, AND HAVE TRIED TO GET THE ISSUE RESOLVED. WHAT ARE THE NEXT STEPS I CAN TAKE TO GET THE ISSUE FIXED. *TR
Air bags, Apr 8, 2015, crash
WHILE WAITING ON A RED LIGHT, CAR WAS STRUCK HEAD ON. CAR WAS MOVED BACK 300 FEET. AIRBAGS FAILED TO DEPLOY. AS A RESULT BODILY INJURY RESULTED. ...UPDATED 05/11/15 *BF *TR
Tires, Apr 6, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY EQUIPPED WITH MICHELIN ENERGY SAVER A/S TIRES, SIZE: 205/65/16 (NA). THE CONTACT STATED THAT ALL FOUR TIRES EXHIBITED TREAD SEPARATION WITH EXCESSIVE CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 25,000.
Structure, Apr 4, 2015
THE TRUNK FALLS ON YOUR HEAD, NOT ENOUGH TENSION TO HOLD THE TRUNK STEADY. *TR
Air bags, Apr 3, 2015, crash
VEHICLE ROLLED OVER SEVERAL TIMES AFTER LEAVING THE PAVEMENT. NONE OF THE AIRBAGS DEPLOYED. DRIVER RECEIVED MULTIPLE BROKEN RIBS; FRACTURED VERTEBRA, HEAD INJURIES, BROKEN COLLARBONE. DRIVER WAS HOSPITALIZED FOR ALMOST 10 WEEKS AND HAS SUBSTANTIAL RESIDUAL DISABILITY PROBLEMS REQUIRING CONTINUAL MEDICAL AND PHYSICAL REHAB.
Power train, Mar 26, 2015
VEHICLE HESITATES WHEN ACCELERATING AND CHANGING TO SECOND GEAR. IT JUST STARTED LAST MONTH. I THOUGHT IT WOULD BE CORRECTED WHEN I HAD THE TORQUE CONVERTER RECALL REMEDIATED BUT TRANSMISSION STILL HESITATES. TRANSMISSION ISSUES???? *TR
Structure, Mar 25, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A NOISE COMING FROM THE ROOF OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER, WHO DIAGNOSED THAT THE SEAMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Vehicle speed control, Mar 16, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT MENTIONED THAT THE FAILURE PREVIOUSLY OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000.
Exterior lighting, Service brakes, Mar 12, 2015
I FIRST NOTICED THE ISSUE LITERALLY DRIVING THE NEW CAR OFF THE DEALER LOT. I WAS TRAVELING BEHIND MY WIFE IN MY TRUCK WITH HER BEHIND THE WHEEL IN THE NEW CAR. I BEGAN TO NOTICE THAT AT TIMES THE BRAKE LIGHTS WOULD COME ON WHEN BRAKING OR NOT, VERY INTERMITTENTLY. I FIGURED THAT SINCE IT WAS A NEW CAR IT WOULD TAKE TIME FOR ANY NEW DRIVER TO GET FAMILIAR TO THAT NEW VEHICLE. IT IS VERY RARE THAT I WOULD BE FOLLOWING HER IN A SEPARATE VEHICLE WATCHING HER BRAKE. EVERY ONCE IN A WHILE, PREFERABLY AT NIGHT I WOULD DRIVE IT MYSELF AND TEST TO SEE IF I CAN COME TO A COMPLETE STOP WHILE APPLYING THE BRAKES BUT ONLY APPLYING A CERTAIN OF PRESSURE TO NOT SIGNAL THE BRAKE LIGHTS, AND I WAS ABLE TO DO SO. WHILE DRIVING I WOULD LOOK IN MY REAR VIEW MIRROR AND WATCH THE THIRD BRAKE LIGHT. AT CERTAIN DRIVING CONDITIONS I FOUND A WAY WHERE EVEN AT HIGHWAY SPEEDS IN STOP AND GO TRAFFIC I CAN ACHIEVE SPEEDS IN EXCESS OF 40 MPH AND COME TO A COMPLETE STOP WITHOUT SIGNALING MY BRAKE LIGHTS, AND I WOULD BE APPLYING PRESSURE ON THE BRAKE PEDAL. I ASSUMED THIS ISSUE WAS CAUSED EITHER BY THE HYBRID REGENERATIVE BRAKING SYSTEM TRIGGERING ON, AND/OR THE LITTLE SWITCH UNDER THE BRAKE PEDAL WHICH SIGNALS THE BRAKE LIGHTS. AROUND NOVEMBER OF 2014, I GOT FED UP WITH THE ISSUE AND THOUGHT ABOUT THE SAFETY FACTOR AND HAD CLAREMONT TOYOTA, FIX THE SENSITIVITY OF THE BRAKING SWITCH. WITH THE THIRD BRAKE LIGHT ASSEMBLY UNATTACHED AND TURNED 180 DEGREES AROUND FACING FORWARD THE TECHNICIAN TESTED AND SIMULATED WHAT I HAD CLAIMED. I EVEN RODE WITH THE TECHNICIAN IN THE PASSENGER SEAT WHILE HE DROVE AND WAS ABLE TO DO THE SAME THING, COME TO A COMPLETE STOP WITHOUT SIGNALING THE BRAKE LIGHTS. HE ADJUSTED THE SWITCH TO THE MOST SENSITIVE SETTING SO THAT THE BRAKE LIGHTS WOULD ALWAYS SIGNAL WHEN BRAKING. IN MY OPINION IF ANY AMOUNT OF PRESSURE IS APPLIED TO THE BRAKES, THE BRAKE LIGHTS SHOULD SIGNAL. *TR
Service brakes, Mar 5, 2015, crash
TL*THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING OUT OF GAS SERVICE STATION AT APPROXIMATELY 10 MPH, THE BRAKE SYSTEM FAILED TO ENGAGE CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Power train, Feb 12, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. WHILE DRIVING AT 40 MPH, THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH AND MADE AN ABNORMAL NOISE. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Service brakes, Feb 10, 2015
ON THIS DATE I BROUGHT THE VEHICLE TO HENRICKS OF TOYOTA OF APEX BECAUSE WHEN BACKING SLOWING WITH VEHICLE AND TOUCHING THE BRAKES IT WOULD MAKE NOISE AS IF THE CALIPERS WERE LOOSE. THE MECHANIC STATED HE COULD NOT HEAR ANYTHING, SO THEN I ASKED HIM TO COME WITH ME WHILE I DRIVE IT. WE WERE ON AN INCLINE BACKING AND I PUSHED THE BRAKES AND HE STATED THE NOISE THAT HE COULDN'T HEAR, HE HEARS NOW AND STATED THAT THE BRAKES ARE LOOSE IN THERE AND THAT IS NORMAL BECAUSE IT IF WAS TIGHTER IN THERE THEN IT WOULD MAKE SQUEALING NOISE AND THAT WITH THE MOISTURE THAT RUST CAN BUILD UP IN THERE AND CAUSE THAT NOISE. I HAD [XXX] DOCUMENT ON MY COPY OF THE INVOICE. I WILL BE CALLING THE NC STATE ATTORNEY GENERALS OFFICE, CONSUMER AFFAIRS TO FILE A WRITTEN COMPLAINT BECAUSE IT SHOULD NOT BE MAKING ANY NOISE. THERE HAD BEEN ANOTHER DEALER IN THE AREA THAT DID NOT WANT TO BACK UP THEIR BUMPER TO BUMPER WARRANTY AND THE ATTORNEY GENERAL HAD TAKEN THE DEALER TO COURT AND WON A JUDGMENT FOR THE CUSTOMERS AND THEY HAD TO PAY UP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Feb 8, 2015
THIS VEHICLE SHUDDERS AND VIBRATES AS IT ACCELERATES BETWEEN 20 TO 30 MPH AND ALSO FROM 40 TO 50 MPH. TOYOTA ISSUED A RECALL TO FIX THIS PROBLEM AND I TOOK THE CAR IN. THE FIX HAS NOT WORKED AND THE ISSUE IS GETTING WORSE. WHAT DO I DO? *JS
Structure, Feb 7, 2015
AS I AM DRIVING I CAN HEAR A CRACKING NOISE COMING FROM THE SUNROOF THEY FOUND IT WAS A WELD THAT HAD BROKEN LOOSE AFTER SOME RESEARCH I'VE REALIZED THAT MANY OTHER TOYOTA OWNERS ARE HAVING THE SAME ISSUE. TOYOTA DOES NOT SEE IT AS A DEFECT WHICH DOES NOT MAKE SENSE IF THE WELD THEY PLACED IS NOT HOLDING SHOULDN'T THEY REWELD IT? WELL THEY WON'T AND THE NOISE GETS LOUDER AND MORE CONSISTENT. THEY ALSO MADE A PART TO FIX THIS THEY CALLED IT A "SUNROOF SILENCER KIT". NOW THEY EVEN TOLD ME THEY HAVE TO DROP THE HEADLINER GET TO THE WELD AND INSTALL A SHIM WHICH WILL PRETTY MUCH MAKE THE NOISE GO AWAY. THEY REFUSED TO DO IT UNDER MY EXTENDED WARRANTY. *JS
Air bags, Structure, Engine, Feb 1, 2015, crash
DRIVER RAN INTO REAR END OF TRUCK WITH HEAVY DUTY TRAILER HITCH. THE FRONTEND OF THE CAMRY SUSTAINED $5700 DAMAGE. THE AIRBAGS DID NOT DEPLOY. *TR
Structure, Jan 30, 2015
WHEN SLOWLY GOING OVER A BUMP OR UNLEVEL GROUND, THE BODY SEEMS TO FLEX AND MAKE LOUD NOISES. THE NOISE COMES FROM AREAS OF THE ROOF AREA EXTENDING FROM THE MOON ROOF TO THE REAR OF THE CAR, AND ALSO FROM THE PASSENGER SIDE REAR OF THE CAR. IT GIVES THE SENSATION OF BROKEN WELDS. *TR
Electrical system, Jan 29, 2015
I HAVE HAD MULTIPLE PROBLEMS WITH MY 2012 CAMRY. PURCHASED IT NEW AND STARTED HAVING PROBLEMS AROUND 3,500 MILES. FIRST, NOTICED A MILDEW SMELL THAT THEY STATED WAS FROM THE AC WHICH THEY FIXED. CONTINUED TO HAVE THE ODOR AND FOUND OUT 15,000 MILES LATER THAT THERE WAS A LEAK IN THE AC THAT WAS PRESSING ON MY AIRBAGS SO THE ENTIRE AIRBAG SYSTEM NEEDED TO BE REPLACED. HAD SEVERAL ELECTRICAL ISSUES THAT RESULTED IN EVERY LIGHT AND ICON IN MY CAR FLASHING AND BEEPING WHICH STARTED AROUND 20,000 MILES. OCCASIONALLY, THE CAR WOULD NOT TURN ON AS A RESULT OF THIS ELECTRICAL ISSUE. TOOK IT TO THE DEALER MULTIPLE TIMES AND THEY SAID THE BATTERY WAS FINE AND THEY THOUGHT IT WAS A 'GHOST IN THE ELECTRICAL SYSTEM'. THEN MY AC BLOWER WENT OUT AROUND 40,000 AND HAD TO BE REPLACED. ALSO, THE DRIVER SIDE DOOR WOULD NOT UNLOCK AROUND 45,000 MILES AND WAS MAKING A CLICKING NOISE. THEY SAID THE ACTUATOR NEEDED TO BE REPLACED. ONCE THIS WAS REPLACED, THE PASSENGER SIDE DOOR STARTED MAKING THE SAME NOISE AND WOULD NOT UNLOCK. THEY SAID I WOULD HAVE TO REPLACE THIS ACTUATOR AS WELL. OVERALL, I AM HIGHLY DISAPPOINTED IN THIS CAR SINCE TOYOTA IS SUPPOSEDLY ONE OF THE BEST AUTOMOTIVE COMPANIES AROUND. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE AS I FELT IT WAS VERY UNSAFE DUE TO LEAKING TUBES/FLUIDS THAT RESULTED IN AIRBAG PROBLEMS AND MULTIPLE ELECTRICAL GLITCHES THAT AFFECTED THE CAR'S ABILITY TO TURN ON/DRIVE. *TR
Air bags, Structure, Jan 28, 2015, crash
REQUEST CONTACT WITH INVESTIGATORS REGARDING AIR BAG DEPLOYMENT FAILURE FOLLOWING FRONT END COLLISION IN 2012 TOYOTA CAMRY. VEHICLE HAD PASSED RECALL SERVICE LAST YEAR. MY WIFE WAS STRUCK IN THE LEFT FRONT AND QUARTER AREA BY NEGLIGENT DRIVER DURING A SNOWSTORM ON 1/23/2015. SHE WAS UNABLE TO APPLY BRAKES. THE AIR BAGS DID NOT DEPLOY. SO FAR, THE PRIMARY APPRAISAL IS $4,600.00 IN DAMAGES TO DRIVERS DOOR, LEFT FRONT PANEL, LEFT WHEEL WELL AND DRIVE TRAIN, THE ENTIRE FRONT BUMPER, RIGHT FRONT QUARTER PANEL, HOOD, AND ROOF PILLARS. THE TEAR DOWN IS IN PROGRESS FOR SUPPLEMENTAL APPRAISAL. AIR BAGS FAILED TO DEPLOY. AFTER THE ACCIDENT, SHE CALLED AND I ADVISED HER TO ACCESS WINTER SURVIVAL KIT. SHE SAID THE ENGINE RAN AND USED THE HEAT UNTIL THE POLICE ARRIVED. WHEN MY WIFE STEPPED OUT OF THE CAR TO MEET THE POLICE, SHE SLIPPED ONTO BLACK ICE AND FELL ONTO HER LOWER BACK AND PELVIS. HER PHYSICIAN EVALUATION IS CURRENTLY IN PROGRESS. THE RESPONSIBLE PARTY'S INSURANCE COMPANY AND CLAIM NUMBER IS:NATIONWIDE 321-301 GB. MY INSURANCE COMPANY AND CLAIM NUMBER IS: ANPAC 16A2VJ879 I HAVE PROVIDED A REPORT TO TOYOTA CORPORATION AND THEY SAID AN INSPECTOR WILL BE INVOLVED. THAT CLAIM NUMBER IS: TOYOTA [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Steering, Jan 27, 2015
I WAS DRIVING ALONG AT 30 MPH WHEN I HERD A POP AND THE STEERING LIGHT CAME ON THE DASH. THE POWER STEERING QUIT I WAS IN A LOT OF TRAFFIC WITH ONLY ARM STRONG STEERING. I GOT OFF THE ROAD AS SOON AS I COULD AND CALLED THE TOYOTA DEALER I WAS ABLE TO DRIVE CAREFULLY TO GET THERE. THE DEALER TOLD ME THIS WAS THE FIRST TIME THEY HAD SEEN THIS PROBLEM THIS COULD HAVE CAUSED A SERIOUS ACCIDENT I WOULD BEEN GOING 65 OR 70 AND HAD THIS HAPPEN...UPDATED 11/12/15 *BF THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 11/18/15.*JB