2021 Toyota Camry
Problems, recalls and owner-reported issues
Air bags is the leading concern among 157 owner complaints filed for this model year. This is the 20th highest complaint count among 25 Camry model years with reports.
Of the 2021 reports, 21 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints: air bags
78 reports, newest first. Show all
Air bags, May 12, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Apr 28, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Apr 28, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Apr 16, 2025
Dear NHTSA Safety Team, I am submitting this complaint to bring attention to an unresolved safety recall issue on my 2021 Toyota Camry SE – SEDAN 4DR (VIN: [XXX] ), which I purchased used in July 2023. The dealership that sold me the vehicle failed to inform me of the open recall, and I later learned that it involves the airbag system—a critical safety component. After checking my VIN, I confirmed that the recall is officially registered as: - NHTSA Recall Number: 23V865 - Manufacturer Recall Number: 23TB15 - Date Issued: December 20, 2023 - Recall Status: Recall Incomplete – Remedy Not Yet Available According to the recall summary, the issue involves potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. This defect can result in the airbag failing to deploy as designed in certain crashes, thereby increasing the risk of injury to passengers. Toyota has not yet made a remedy available and only estimates a solution might arrive by Quarter 3 of 2024, which remains uncertain due to parts availability. In the meantime, I have been unable to refinance my vehicle due to this unresolved recall, and this situation has directly impacted my financial health. This is not only a severe safety risk but also a major consumer protection concern. I urge NHTSA to take swift action to ensure that Toyota expedites the availability of the remedy and prevents further financial and safety consequences for affected consumers. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Apr 10, 2025, crash
I was hit from the rear while my vehicle was at a stop. The vehicle was going estimated 50mph and moved my vehicle about 12 feet colliding with the vehicle in from of me. I would think the impact of the front collision should have been enough to have the airbags deploy. The camry was totaled.
Air bags, Apr 7, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Mar 28, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Mar 15, 2025
Dealership unable to schedule recall fix appointment.
Air bags, Mar 12, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Mar 6, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Feb 27, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Feb 21, 2025
I bought a vehicle with a salvage title and I want to DM. V to register i'm there request to me to do California highway petrol Salvage inspection. california highway patrol Told me to fix the recall first to get salvage Inspection or get a letter from Toyota stating that parts are not available and they will take full responsibility in the event that a malfunction occurs. I want to Toyota dealership to get my recall fixed. And they said they cannot fix it yet. Because its says "Remedy Not Available" on the recall. I called toyota brand Engagement center to ask for a letter, and they said that they can't give me a letter. So now I can't get my car registered. Thank you
Air bags, Feb 14, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Feb 9, 2025
I had an airbag recall and have called over 4 times. The parts are still not available. This is unacceptable and unsafe for my passenger
Air bags, Jan 29, 2025
The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
Air bags, Jan 25, 2025
No remedy has been provided since first issue has been submitted
Air bags, Jan 22, 2025
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Air bags, Service brakes, Dec 23, 2024
had brake issues a year into getting vehicle went back multiple times and blackstone toyota couldn’t fix issue still can’t and still there at dealer and now there’s airbag safety recall car has been at dealership for 4 months no resolution
Air bags, Dec 9, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to pay for a rental vehicle for the contact; however, the contact refused the rental. The contact had not experienced a failure. Parts distribution disconnect.
Air bags, Dec 3, 2024
This recall still has no solution from Toyota and I would like to submit a complaint that it has been a year and still no recourse.
Air bags, Nov 29, 2024
My vehicle has had an open recall since December 20th, 2023 on the passenger airbag not deploying due to being manufactured improperly. I have reached out to Toyota and they still do not have a remedy for the issue and have no time frame on a fix. This is a major safety issue and negligent on their end. They have numerous vehicles that were affected by this recall. The increase in injury due to this issue is substantially higher.
Air bags, Seat belts, Nov 26, 2024
The SRS Airbag System Malfunction appears on the instrument cluster and will not go away. it hinders me from seeing my speed and other features on my car; it is annoying as well. The seatbelt dinger goes off constantly and will not stop, It has been long enough for Toyota to come up with a remedy to correct the issue. The issue right now is NHTSA not doing their job and making Toyota do their job and fix the issue of the air bags. The NHSTA is a worthless company that does nothing for the consumer, a waste of money just like the rest of the government. Do nothing for the people is the governments motto.
Air bags, Lane departure, Back over prevention, Nov 18, 2024
The contact owns a 2021 Toyota Camry. The contact stated while driving at undisclosed speeds, the camera and side view mirror for the blind spot monitor alert message were displayed. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Kearny Mesa Toyota (4910 Kearny Mesa Rd., San Diego, CA 92111); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Air bags, Nov 4, 2024
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that occasionally the sensors activated while driving at various speeds. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the parts to do the repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Air bags, Oct 15, 2024
The contact owns a 2021 Toyota Camry. The contact received NHTSA Campaign Number: 23V865000 (AIR BAGS) in February 2024 however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms that the parts are not available.