2007 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 883 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Corolla model years with reports.
Of the 2007 reports, 132 involved a crash and 7 involved a fire. 89 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 28, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2003-2008 Corolla, 2005-2008 Corolla Matrix, and Pontiac Vibe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. The air bag may not unfold as designed during inflation under high temperature conditions, possibly resulting in the air bag not inflating properly.
An improperly inflated air bag increases the risk of injury during a crash.
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag assembly or sub-assembly, free of charge. Toyota owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are K1Q and K0Q. Pontiac owners may contact GM customer service at 1-800-762-2737. GM's number for this recall is N192273760.
Campaign 19V627000 on NHTSA.gov
Air bagsMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan and American Samoa. On June 16, 2015 Toyota expanded the recall to cover an additional 769,055 vehicles, including certain model year 2002-2004 Lexus SC, Toyota Sequoia, 2003-2004 Toyota Corolla Matrix, Toyota Corolla, Pontiac Vibe, and Toyota Tundra vehicles, as well the vehicles covered by the May 13, 2015 notification in the portions of Georgia, Alabama, Louisiana, Mississippi and Texas that were not previously included. The inflators in the front passenger air bags are susceptible to rupture in the event of a crash necessitating the deployment of the front passenger air bag.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Campaign 15V286000 on NHTSA.gov
Air bagsMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional 1,270,468 vehicles, including model year 2002-2003 and 2005-2007 Sequoia, 2005-2006 Tundra, 2003-2007 Corolla, 2003-2007 Corolla Matrix, 2003-2007 Pontiac Vibe and 2002-2007 Lexus SC vehicles. This is to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Campaign 15V285000 on NHTSA.gov
Engine and engine coolingAug 26, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.
THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE PRODUCTION NUMBER OF THE ECM AND REPLACE THE ECM IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. TOYOTA WILL MAIL AN INTERIM OWNER NOTIFICATION THE MIDDLE OF SEPTEMBER 2010 TO ADVISE OWNERS OF THIS DEFECT AND RECALL. THIS INTERIM NOTIFICATION WILL INFORM OWNERS THAT THEY WILL RECEIVE A FUTURE NOTIFICATION WHEN PARTS BECOME AVAILABLE TO HAVE THE FREE REMEDY PERFORMED ON THEIR VEHICLE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V384000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Representative owner complaints
883 reports, newest first.
Power train, Jul 2, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION I BOUGHT THE BRAND NEW COROLLA 2007. THE CHECK ENGINE LIGHT WAS ON AND OFF FOR SEVERAL MONTHS. THE ERROR CODE READ P0741. TOYOTA DEALER ADVISED TO REPLACE WHOLE TRANSMISSION. THIS CAR WAS LESS THAN 5 YEARS OLD WITH 75,000 MILES ON IT. THE DEALER NEED TO CHARGE $4,000 TO REPLACE THE TRANSMISSION. *JS
Engine and engine cooling, Power train, Electrical system, Jun 29, 2012, fire
I WAS DRIVING UPHILL ON A ONE-WAY STREET IN DOWNTOWN WHEN I SAW AND HEARD THE SPARKS ABOUT 1 MINUTE APART FROM EACH OTHER ON THE FRONT LEFT SIDE BETWEEN THE CRACK OF THE HOOD, THE CAR LOST POWER AND TURNED OFF. I STARTED IT AGAIN, AND IT ONLY MOVED ABOUT TWO FEET AND TURNED OFF. THE CAR STARTED TO ROLL BACK, AND THE STEERING WHEEL LOCKED MAKING IT IMPOSSIBLE TO STEER. AN UNKNOWN DRIVER WHO WAS IN FRONT OF US WAS MERGING TO PARK TO THE RIGHT TOLD US TO GET OFF BECAUSE THE CAR WAS ON FIRE, NEXT THE SMOKE WAS VISIBLE. IT BEGAN TO SMELL LIKE BURNED PLASTIC, AND THEN WE SAW THE THICK GREY SMOKE COMING THROUGH THE CRACK OF THE HOOD. I PULLED THE HAND EMERGENCY BRAKE TO STOP THE CAR FROM ROLLING BACK DOWN ANY FURTHER. I OPENED THE HOOD WE ALL GOT OUT OF THE CAR. I WENT BACK INSIDE THE CAR TO UNHOOKED THE HARNESS OFF MY DOG. I WAS SO SCARED THAT I COULDN'T RELEASE MY DOG, AND MY SON'S GIRLFRIEND HELPED ME, AND WE GOT MY DOG OUT. MY SON, HIS GIRLFRIEND AND I GOT THE SUPER-SIZE LARGE DRINK WE JUST BOUGHT AT MCDONALD'S AND DUMPED ON THE FIRE WITH THE HELP OF THE UNKNOWN MAN WHO GOT A BUCKET OF SOME LIQUID POSSIBLY WATER FROM THE HOTEL NEXT TO US, AND THE FIRE WAS OUT. I WAS SO TERRIFYING OF HOW RAPID MY CAR CAUGHT ON FIRE AND HOW FAST EVERYTHING HAPPENING. MY CAR WAS WELL MAINTAINED BY TOYOTA REGULARLY, AND THE MECHANIC TOLD US THAT THERE IS NO KNOWN REASON WHY THE FIRE STARTED. TOYOTA HAS REPLACED THE DEFECTED COMPUTER TWICE, THE TRANSMISSION ONCE, I HAD TWO ELECTRICAL PROBLEMS IN THE PAST, AND I DO NOT FEEL SAFE IN A CAR WITH SO MANY MANUFACTURERS DEFECTIVE PARTS. UNEXPLAINABLE FIRE, IS THE RESPONSE I GOT FROM THE INSURANCE AND REPAIR SHOP WHICH DOES NOT MAKE ME FEEL SAFE TO DRIVE A CAR THAT COULD CAUGHT FIRE AT ANY TIME.
Air bags, Jun 14, 2012, crash
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT WAS TRAVELING 45 MPH AND LOST CONTROL OF THE VEHICLE, CRASHING INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES, BUT THE SEAT BELT WAS SUCCESSFUL IN RESTRAINING THE HER. THE MANUFACTURER WAS CONTACTED AND DECLINED TO INSPECT THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 62,000. UPDATED 07/19/12*LJ
Steering, May 9, 2012, crash
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE AND STEERING WHEEL STARTED TO JERK VIOLENTLY. AS RESULT, THE CONTACT LOST CONTROL AND THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED BRUISING AND A CONTUSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Air bags, May 3, 2012, crash
AT 73 MILES AN HOUR I SLAMMED I SWERVED TO AVOID A CAR THAT HAD COME IN TO MY LANE, I LOST CONTROL AND SLAMMED IN TO THE CENTER DIVIDE, COLLIDED WITH ANOTHER CAR AND THEN MY VEHICLE ROLLED 2-3 TIMES AND CAME TO A STOP ON THE DRIVERS SIDE. NOT A SINGLE AIR BAG DEPLOYED (FRONT OR SIDE). CAR WAS COMPLETELY TOTALED, FRONT WAS SEVERELY SMASHED IN BACK WAS DESTROYED WINDSHIELD AND ROOF OF CAR COMPLETELY CAVED IN ALSO. *TR
Fuel system, Gasoline, Apr 5, 2012
FILLED GAS TANK AS USUAL. ON LEAVING GAS STATION HEARD CLANKING NOISE. WENT HOME AND THOUGHT SOMETHING WAS LOOSE IN MY TRUNK. CHECKED- NOTHING WAS. MY HUSBAND WENT UNDER THE CAR AND FOUND THE HEAT SHIELD FOR THE GAS TANK LOOSE. THE NEXT DAY I BROUGHT IT TO MY MECHANIC. HE HAD TO REPLACE THE GAS TANK HANGER. THE PLASTIC WHERE THEY PUT THE BOLT HAD SPLIT APART. THE BOLT WAS BROKEN IN HALF AND RUSTED. THE NEW GAS TANK HANGER HAS A COMPLETELY DIFFERENT DESIGN SO I AM SURE TOYOTA IS AWARE OF THIS PROBLEM AND AS USUAL IS BEING VERY "QUIET". THIS WAS AN EXPENSIVE REPAIR FOR ME. TOYOTA SHOULD HAVE HAD A BETTER WAY TO SECURE THE GAS TANK AND HEAT SHIELD. *TR
Vehicle speed control, Mar 29, 2012
I OWN A 2007 TOYOTA COROLLA. LAST FRIDAY, I WAS DRIVING AT A REGULAR SPEED ABOUT 35 MPH AND MY COROLLA ACCELERATED. I TRIED TO APPLY THE BRAKE AND IT CONTINUED TO ACCELERATE FOR AWHILE. I DID NOT KNOW WHAT TO DO; SO, I PRAYED. I WAS COMING TO A TRAFFIC LIGHT TO MAKE A LEFT TURN NOT KNOWING IF THE CAR WAS GOING TO STOP, AND I TRIED THE BRAKE AGAIN. FINALLY, THE CAR SLOWED DOWN. I DROVE IT 10 MPH UNTIL I REACHED MY HOUSE. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY BLAMED ME. I TOLD THEM THAT I WOULD NOT DRIVE THE CAR AGAIN AND TOWED IT TO THE DEALERSHIP. THE TOYOTA DEALERSHIP KEPT THE CAR AND KEPT IT FOR FOUR DAYS. THE MECHANICS AT THE DEALERSHIP TEST DROVE THE CAR AND SAID THAT THERE WAS NOTHING WRONG. I TOLD THEM THAT I WOULD NOT DRIVE IT. THEY SAID THEY WOULD BRING IN A SPECIALIST THAT WOULD BE IN ON MONDAY OR TUESDAY. THEY CALLED ME ON MONDAY AND SAID THAT THE MASTER MECHANIC AT THE DEALERSHIP LOOKED AT IT INSTEAD AND A SPECIALIST WOULD NOT BE BROUGHT IN TO LOOK AT THE CAR. THE MASTER MECHANIC SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY WOULD NOT FIX IT. THEY DID A STATE INSPECTION ON THE CAR AND PASSED IT. WHEN I PICKED UP THE CAR, MY DAUGHTER SPOKE TO A SERVICE DEPARTMENT ADVISOR. SHE SHOWED HIM ALL THE EVIDENCE THAT SHE FOUND ON THE INTERNET ABOUT PROBLEMS OWNERS' HAD WITH TOYOTA CARS ACCELERATING OUT-OF-CONTROL. THEY LISTENED AND STILL SAID THAT THERE WAS NOTHING WRONG WHEN THEY CHECKED THE CAR, BUT COULD NOT DO ANYTHING. SHE TOLD HIM THAT SHE REALIZED THAT TOYOTA HEADQUARTERS MUST HAVE SENT A SCRIPT TO ALL DEALERS BECAUSE THEIR DEALERSHIP ALONG WITH OTHERS SAID THE EXACT SAME THING. SHE TOLD HIM THAT SHE JUST WANTED IT DOCUMENTED THAT I SPOKE UP AND CONFRONTED THEM ABOUT THE ISSUE AND TOLD HIM HOW CONCERNED I WAS ABOUT MY SAFETY AS WELL AS OTHERS. I AM 73 YEARS OLD AND WANT TO BE SAFE FOR ME AND OTHERS.
Service brakes, Hydraulic, Mar 18, 2012, crash
BRAKES FAILED, PEDAL GOES TO FLOOR, ATTEMPT TO PRESS BRAKE PEDAL AGAIN STILL RESULTS IN PEDAL MOVING TO FLOOR WITH NO BRAKING. HIT CAR IN FRONT. 2ND OCCURRENCE. FIRST OCCURRENCE IN JUNE 2011. DEALER SAID THEY COULD FIND NOTHING WRONG. SAME PROBLEM OCCURRED ON 2/21/2012. BRAKES THEN WORK AFTER INCIDENT. FAILURE SEEMS INTERMITTENT. DEALER SERVICE MANAGER SAYS HE THINKS THE PROBLEM COULD BE A MASTER CYLINDER. TOYOTA INVESTIGATING. SO FAR HAD INVESTIGATOR INSPECT CAR BUT HAVE NOT YET AUTHORIZED DEALER TO DO ANY REPAIRS. *TR
Air bags, Mar 7, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE HORN STOP FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE. AS A RESULT, THE CLOCK SPRING AND THE AIR BAG SPIRAL SPRING CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,078.
Air bags, Jan 3, 2012, crash
DRIVER OF THE VEHICLE WAS AT A STOP DUE TO A WRECK ON INTERSTATE WHEN THE VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE BACK AND THEN WAS PUSHED FORWARD BY THE IMPACT INTO A VEHICLE IN FRONT OF THE DRIVER. THE CAR WAS THEN HIT IN THE DRIVER'S SIDE DOOR BY ANOTHER VEHICLE. THIS CAUSED THE CAR TO SPIN 180 DEGREES. NOT ONE AIRBAG DEPLOYED FOR ANY OF THESE THREE IMPACTS. *TR
Electrical system, Dec 29, 2011, fire
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE POWER OUTLET WAS DEFECTIVE. WHEN THE POWER OUTLET WAS USED, A BURNING ODOR WOULD PENETRATE THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE POWER OUTLET FUSE SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED AND THE POWER OUTLET FUSE CONTINUED TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 50,000.
Vehicle speed control, Nov 21, 2011, crash
2007 TOYOTA COROLLA. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED AS SHE WAS PULLING INTO A PARKING SPACE, WITH HER FOOT ON THE BRAKE AND ALMOST TO THE PARKING BUMPER, WHEN SUDDENLY, SHE HEARD A CLICK AND THEN A NOISE. SHE REMOVED HER FOOT FROM THE BRAKE AND THE VEHICLE JUMPED THE BUMPER, WENT THROUGH SOME GRASS TO A DRIVEWAY AND ENTERED THE PARKING LOT. SHE WAS ABLE TO PUT THE GEAR IN NEUTRAL AND CRASHED INTO A TREE. THE CONSUMER SUFFERED MINOR BACK PAIN. THE VEHICLE WAS TOTALED. *JB
Engine and engine cooling, Nov 21, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE AT ALL SPEEDS. THE FAILURE PROGRESSED UNTIL THE VEHICLE STOPPED ACCELERATING COMPLETELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER AND THE CONTACT WAS AGAIN INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Vehicle speed control, Oct 18, 2011, crash
2007 TOYOTA COROLLA. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED AS SHE WAS PULLING INTO A PARKING SPACE, WITH HER FOOT ON THE BRAKE AND ALMOST TO THE PARKING BUMPER, WHEN ALL OF A SUDDEN SHE HEARD A CLICK SOUND FROM THE VEHICLE AND THEN A LOUD NOISE. SHE TOOK HER FOOT OFF THE BRAKE, BUT THE VEHICLE JUMPED THE BUMPER AND WENT THROUGH SOME GRASS TO A DRIVEWAY AND RE-ENTERED THE PARKING LOT. THE CONSUMER WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND CRASHED INTO A TREE. THE VEHICLE WAS TOTALED. THE CONSUMER SUFFERED BACK INJURIES. *JB
Engine and engine cooling, Electrical system, Oct 10, 2011
WHILE EXITING A PARKING LOT ONTO A MAIN ROAD, THE CAR STALLED DURING ACCELERATION. THE DRIVER ATTEMPTED TO RESTART THE CAR, HOWEVER, THE CAR WOULD NOT START. THE STARTER CONTINUED TO TURN, BUT THE ENGINE WOULD NOT TURNOVER. AFTER WAITING APPROXIMATELY 10 MINUTES THE CAR RESTARTED, BUT THEN STALLED AGAIN AFTER APPROXIMATELY 30 SECONDS OF RUNNING. THE DRIVER NOTICED THE CHECK ENGINE LIGHT ON THE INSTRUMENT PANEL WAS ILLUMINATED. THINKING IT MAY BE A FUEL LEVEL PROBLEM, THE DRIVER WENT TO THE GAS STATION AND BOUGHT THREE GALLONS OF GAS AND PUT IT IN THE CAR. BUT THE ENGINE STALLED AGAIN AFTER RUNNING FOR A FEW SECONDS. THE DRIVER LET THE CAR SIT IN THE PARKING LOT OVER NIGHT AND ATTEMPTED TO RESTART IT IN THE MORNING, AGAIN, THE CAR STALLED AFTER APPROXIMATELY ONE MINUTE. AFTER READING NUMEROUS ENTRIES PERTAINING TO THE COROLLA'S ECM, THE DRIVER HAD TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP. *KB
Electrical system, Sep 22, 2011
ON JUNE 13TH 2011 MY WIFE WAS ON A NY STATE HIGHWAY DRIVING HOME FROM WORK TRAVELING AT 65MPH AND THE CAR ENGINE SHUT OFF. MY WIFE WAS VERY LUCKY AS SHE ROLLED TO THE SIDE OF HIGHWAY THAT SHE WAS NOT REAR ENDED.MY WIFE RESTARTED CAR AFTER 15 MINUTES, BUT CAR SHUT OFF 2 MORE TIMES. MY WIFE WAS ABLE TO PULL INTO A CAR REPAIR SHOP BECAUSE THE CAR WOULD NOT RESTART. THE NEXT DAY REPAIR SHOP SAID YOU NEED TO GET TOYOTA TO A DEALERSHIP. THE REPAIR SHOP SAID THE MAIN COMPUTER FAILED.THE ECM, ELECTRONIC CONTROL MODULE. I HAD A DIAGNOSTIC FEE $40.50 FROM REPAIR SHOP THAT TOYOTA REFUSED TO REIMBURSE ME. I HAD CAR TOWED AND TOYOTA FIXED THE PROBLEM THEY SAID IT WAS A RECALLED. HOWEVER I DID NOT RECEIVE A RECALL NOTICE UNTIL AFTER MY TOYOTA WAS REPAIRED.I WROTE TWO LETTERS ASKING FOR THE $40.50 THAT I HAD TO PAY FOR SOMETHING THEY CAUSED. I DID NOT REQUEST TOWING FEES BECAUSE I HAVE AARP COVERAGE. I EXPLAINED IN MY LETTER TO TOYOTA CORP. THAT A $40.50 CHARGE IS A SMALL PRICE TO PAY FOR MY WIFE WHO COULD HAVE BEEN KILLED ON THE HIGHWAY. YOU WOULD THINK A COMPANY OF THIS SIZE WOULD BEND OVER BACKWARDS TO MAKE EVERYTHING RIGHT IN ORDER 2 MAINTAIN CUSTOMER LOYALTY. *TR
Service brakes, Hydraulic, Sep 20, 2011, crash
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT WAS DRIVING 60 MPH WHEN THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOORBOARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Vehicle speed control, Sep 20, 2011, crash
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY AND RAPIDLY ACCELERATED. THE CONTACT CRASHED INTO A CEMENT HANDICAP POLE. THE DRIVER SUSTAINED SPINAL AND NECK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND WAS IN THE PROCESS OF REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000. .. UPDATED 10/21/11 *BF UPDATED 11/07/11
Power train, Sep 19, 2011
PURCHASED USED 2007 COROLLA. (PURCHASED AS IS NO WARRANTY FROM A USED CAR DEALERSHIP) ONE WEEK LATER CHECK ENGINE LIGHT COMES ON AND AFTER CHECKING WITH DEALER I BOUGHT IT FROM (EZAUTO) AND TRANSMISSION SHOP I GOT CONFLICTING REPORTS OF WHAT WAS WRONG SO I TOOK IT DIRECTLY TO TOYOTA AND THEY SAID I HAVE TO HAVE NEW TRANSMISSION. IS THIS COVERED UNDER SOME EXTENDED WARRANTY OR AM I RESPONSIBLE FOR GETTING IT FIXED? *KB
Seat belts, Sep 14, 2011
SEATBELT IN MIDDLE 2ND ROW NOT FUNCTIONING-- WOULD NOT TIGHTEN UP AND ONCE IT DID RETRACT- IT LOCKED IN ITS FULL RETRACTED POSITION AND WILL NOT LOOSEN TO BE ABLE TO USE IT. *KB
Engine and engine cooling, Sep 13, 2011
WE WERE NOTIFIED LAST SUMMER/FALL THAT THERE WAS A SAFETY RECALL ON SOME 2005-2008 TOYOTA COROLLA AND MATRIX MODELS. THE LETTER STATES THAT WE WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE AND THAT DUE TO THE POSSIBLE FAILURE OF THE ECM -ENGINE CONTROL MODULE -(CRACKS ON WELDS) THE ENGINE MAY STOP WORKING WHILE THE CAR IS BEING DRIVEN. THEREFORE WE HAVE NOT BEEN ABLE TO DRIVE IT EXCEPT AT SLOW SPEEDS CONSIDERING SAFETY AND HOPING OUR CAR WAS NOT ONE THAT FELL UNDER THE RECALL. CONSIDERING WE NEVER GOT ANOTHER LETTER (EXPECTED NOV 2010) WE BELIEVED WE MUST BE EXEMPT FROM THE RECALL, BUT YESTERDAY WE RECEIVED THE NOTICE THAT THE PARTS ARE AVAILABLE SO WE WENT IN TO OUR LOCAL TOYOTA DEALER SEEGER TOYOTA IN ST ROBERT MO WHERE IT WAS CONFIRMED OUR CAR FALLS UNDER THIS SERIOUS SAFETY RECALL. THE DEALER NOW IS SAYING THEY DON'T HAVE THE PART AVAILABLE AND THEY WILL "CALL" US WHEN THEY HAVE IT IN. HOW LONG IS ACCEPTABLE ? DOES SOMEONE HAVE TO DIE BEFORE TOYOTA FOLLOWS THROUGH? NOW THAT WE KNOW THIS INVOLVES OUR VEHICLE I DON'T FEEL GOOD ABOUT OPERATING IT. WHAT ARE OUR RECOURSES UNDER THE LAW? *TR
Service brakes, Hydraulic, Aug 30, 2011
EVER SINCE MY VEHICLE WAS PURCHASED, I WOULD HEAR A SQUEAKING/GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN I HIT THE BRAKE PEDAL. THE SOUND ONLY EXISTED WHEN I PUT THE VEHICLE TO REVERSE. HOWEVER, NEAR THE 20,000 MILES POINT, THE SOUND HAS BECOME LOUDER AND EXIST EVEN WHEN DRIVING FORWARD AND BRAKING. I HAVE REPORTED THIS PROBLEM TO THREE DIFFERENT TOYOTA DEALERSHIPS AND THEY ARE UNABLE TO REPAIR IT. THE PROBLEM OCCURS WHEN I NEED TO STOP THE VEHICLE AND PUSH ON THE BRAKE PEDAL. THERE WOULD BE A LOUD GRINDING NOISE AND SOMETIMES THE BRAKE PEDAL WOULD ALSO VIBRATE. THE TOYOTA DEALERSHIPS HAVE CHANGED MY BRAKE PADS AND PERFORMED SEVERAL INSPECTIONS. HOWEVER, IT DID NOT SOLVE THE PROBLEM. NOW THEY ARE REFUSING TO DO ANYTHING AND CLAIMS THAT THE PROBLEM IS NORMAL (AT NEARLY 60,000 MILES). I FEEL THAT THERE IS SOMETHING REALLY WRONG AND UNSAFE ABOUT THE SITUATION. WHAT IF THE BRAKES FAIL AT ANY MOMENT? WHAT STEPS SHOULD I TAKE? EVEN TOYOTA CUSTOMER EXPERIENCE SERVICE IS TELLING ME THAT THE DEALER DIAGNOSTIC SAYS IT IS A NORMAL CONDITION. *TR
Engine and engine cooling, Aug 23, 2011
I TRIED REPEATEDLY TO HAVE THE ENGINE CONTROL MODULE REPLACED IN MY 2007 COROLLA AS I WAS INSTRUCTED TO DO IN THREE SAFETY RECALL NOTICES. I BROUGHT THE CAR TO TOYOTA OF EL CAJON THE FIRST TIME ON JUNE 28TH AFTER RECEIVING A NOTICE THAT STATED THAT THE PARTS WERE READY. THE PART WAS (APPARENTLY) ORDERED BY TOYOTA OF EL CAJON, AND I WAS ASKED TO LEAVE MY CAR OVERNIGHT. THE NEXT DAY I WAS ASKED TO PICK UP THE CAR BECAUSE THE PART HAD NOT COME IN. I WAS TOLD TO WAIT TO MAKE AN APPOINTMENT UNTIL THE PART CAME IN. NO ONE CALLED ME TO SCHEDULE THE APPOINTMENT. I WENT ONLINE AROUND JULY 18TH AND SCHEDULED AN APPOINTMENT FOR JULY 25TH. I BROUGHT MY CAR IN AND WAITED 1 HOUR. THE SERVICE MANAGER THEN CAME AND TOLD ME THAT THE PART WAS NOT THERE, AND THAT HE WOULD NEED TO RE-ORDER IT. HE TOLD ME HE WOULD CALL ME AND THAT IF I DIDN'T HEAR FROM HIM IN A WEEK TO CALL HIM. I CALLED HIM TWO WEEKS LATER AND HE TOLD ME THAT THE PART WAS STILL NOT IN. HE TOLD ME HE WOULD CALL ME TO FOLLOW UP, BUT NEVER DID. I HAVEN'T HEARD BACK FROM TOYOTA OF EL CAJON SINCE THEN. I FILED AN INCIDENT REPORT ([XXX]) ON TOYOTA'S WEBSITE ON AUGUST 16, 2011, BUT I HAVE NOT RECEIVED A RESPONSE. I ALSO TRIED CALLING TOYOTA'S CUSTOMER EXPERIENCE CENTER TODAY, AUGUST 23, BUT THE CALL CENTER IS DOWN AND I COULD NOT GET THROUGH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Aug 16, 2011, crash
TL* THE CONTACT OWNED A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SUDDENLY TURNED LEFT AND THE VEHICLE CRASHED INTO A RETAINING WALL. THE VEHICLE WAS DESTROYED BECAUSE THE FRAME WAS BENT. THE AIR BAGS DID NOT DEPLOY, BUT NO ONE WAS INJURED. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Electrical system, Aug 9, 2011
ON AUGUST 7, 2011 WHEN I GOT OFF OF WORK I STARTED MY 2007 TOYOTA COROLLA AND I NOTICED THAT THE ENGINE LIGHT WAS ON AND IT WASN'T ON WHEN I DROVE TO WORK EARLIER. ON THE WAY HOME I NOTICED THE CAR STARTED TO SOUND FUNNY THEN THE BATTERY LIGHT AND OIL LIGHT CAME ON AND SUDDENLY THE CAR STARTED TO LOOSE POWER. I SUDDENLY TRY TO SPEED UP TO GET INTO A PARKING LIGHT BEFORE THE CAR SHUT OFF BUT IT WONT ACCELERATE, I MADE IT INTO THE PARKING LIGHT AND THE CAR JUS SHUT OFF WHILE IN DRIVE. SO I TURN OFF THE CAR AND TRY TO RESTART IT BUT IT WONT START. SO I HAD TO LEAVE THE CAR IN THE PARKING LIGHT AND CATCH A RIDE HOME. THE NEXT MORNING I WENT BACK TO GET THE CAR IT STARTED BUT THEN IT SHUT OFF, I GOT THE BATTERY CHECKED AND IT WAS GOOD. I GOT THE CAR TOWED TO THE TOYOTA DEALERSHIP AND THEY TOLD ME THAT THEY HAVE TO REPLACE THE COMPUTER. I'M VERY UPSET BECAUSE NOW I DON'T HAVE NO TRANSPORTATION AND I HAVE TO WORK ALSO I'M SCARED I FIXED IT AND IT GO BAD AGAIN AND MY CAR ONLY HAVE 19,800 MILES ON IT. *TR