2007 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 883 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Corolla model years with reports.
Of the 2007 reports, 132 involved a crash and 7 involved a fire. 89 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 28, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2003-2008 Corolla, 2005-2008 Corolla Matrix, and Pontiac Vibe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. The air bag may not unfold as designed during inflation under high temperature conditions, possibly resulting in the air bag not inflating properly.
An improperly inflated air bag increases the risk of injury during a crash.
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag assembly or sub-assembly, free of charge. Toyota owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are K1Q and K0Q. Pontiac owners may contact GM customer service at 1-800-762-2737. GM's number for this recall is N192273760.
Campaign 19V627000 on NHTSA.gov
Air bagsMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan and American Samoa. On June 16, 2015 Toyota expanded the recall to cover an additional 769,055 vehicles, including certain model year 2002-2004 Lexus SC, Toyota Sequoia, 2003-2004 Toyota Corolla Matrix, Toyota Corolla, Pontiac Vibe, and Toyota Tundra vehicles, as well the vehicles covered by the May 13, 2015 notification in the portions of Georgia, Alabama, Louisiana, Mississippi and Texas that were not previously included. The inflators in the front passenger air bags are susceptible to rupture in the event of a crash necessitating the deployment of the front passenger air bag.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Campaign 15V286000 on NHTSA.gov
Air bagsMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional 1,270,468 vehicles, including model year 2002-2003 and 2005-2007 Sequoia, 2005-2006 Tundra, 2003-2007 Corolla, 2003-2007 Corolla Matrix, 2003-2007 Pontiac Vibe and 2002-2007 Lexus SC vehicles. This is to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Campaign 15V285000 on NHTSA.gov
Engine and engine coolingAug 26, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.
THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE PRODUCTION NUMBER OF THE ECM AND REPLACE THE ECM IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. TOYOTA WILL MAIL AN INTERIM OWNER NOTIFICATION THE MIDDLE OF SEPTEMBER 2010 TO ADVISE OWNERS OF THIS DEFECT AND RECALL. THIS INTERIM NOTIFICATION WILL INFORM OWNERS THAT THEY WILL RECEIVE A FUTURE NOTIFICATION WHEN PARTS BECOME AVAILABLE TO HAVE THE FREE REMEDY PERFORMED ON THEIR VEHICLE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V384000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Representative owner complaints
883 reports, newest first.
Engine, Sep 7, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. WHILE DRIVING AT ANY SPEED, THE RPMS DROPPED BELOW 1,000 WHEN THE VEHICLE CAME TO A STOP. THE VEHICLE SHUT OFF AND THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO A MECHANIC. THE VEHICLE WAS DIAGNOSED AS (P0171, SYSTEM TOO LEAN BANK 1). THE EXHAUST MANIFOLD GASKETS WERE REPLACED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Air bags, Sep 7, 2016
THE CAR HAS BEEN AT THE DEALER OVER TWO MONTHS, SITTING, WAITING FOR THE PART. I HAVE A LOANER BUT WANT THE CAR BACK!
Air bags, Sep 6, 2016
S10 APPROPRIATE HANDLING - COPY OF A LETTER ADDRESSED TO TOYOTA NORTH AMERICA CHIEF EXECUTIVE OFFICER JAMES LENTZ REGARDING A 2007 TOYOTA COROLLA AIR BAG RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Air bags, Aug 29, 2016
TAKATA RECALL. WHEN I CALLED TO SCHEDULE (IN THE MIDDLE OF THIS HOT HUMID SUMMER). I WAS TOLD THEY HAD TO ORDER PARTS AND IT WILL TAKE "MONTHS" BEFORE THEY CAN SCHEDULE ME. THEY SAID THEY GET 6 PARTS PER DEALER PER WEEK AND THAT'S IT.
Air bags, Aug 29, 2016, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE AIR BAGS WERE RECALLED AND WERE REMEDIED IN MAY OF 2016. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Air bags, Aug 27, 2016
MADE AN APPOINTMENT AT TOYOTA DEALER. HAD CAR INSPECTED. HAVE HEARD NOTHING ABOUT REPLACEMENT OF AIR BAGS, WHICH HAVE BEEN RECALLED
Air bags, Aug 26, 2016
TAKATA RECALL AN OBSERVATION. WE ARE CURRENTLY 50TH ON A RECALL REPAIR LIST AT OUR LOCAL TOYOTA DEALER, WITH REPLACEMENT PARTS ARRIVING THERE AT A RATE OF 4-8 PER WEEK. THE RECALL REPAIR MAY NOT TAKE PLACE UNTIL NOVEMBER. MEANWHILE, WE ARE DRIVING AN UNSAFE VEHICLE AND CANNOT CARRY ANY PASSENGERS. WE OWN THREE TOYOTA VEHICLES IN OUR FAMILY BUT HAVE LOST FAITH IN THE COMPANY AND WON'T BUY ONE OF THEIR CARS AGAIN.
Air bags, Aug 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 23, 2016
TAKATA RECALL - I RECEIVED MY RECALL NOTICE FOR THE AIR BAGS IN 2015, AT THAT TIME I CALLED 1-888-312-5995 AND I WAS ADVISED TO CONTACT MY LOCAL TOYOTA DEALERSHIP. PERFORMANCE TOYOTA IN FAIRFIELD, OHIO WAS CONTACTED. I WAS TOLD THAT THE REPLACEMENT PART WAS ON ORDER AND THEY WOULD CONTACT ME ONCE THE PART CAME IN TO SET UP THE APPOINTMENT. I CONTACT THE DEALERSHIP IN THE SPRING 2015, I WAS ADVISED THE PART WAS ON BACK ORDER AND IT COULD TAKE 30-60 DAYS. I JUST CALLED THE TOYOTA DEALERSHIP AND I'M NOW BEING TOLD THERE IS A 12 WEEK/3 MONTH DELAY ON FILLING BACK ORDERS AND THAT ORDERS ARE BEING FILLED BASED ON THE VIN NUMBERS. I'M NOW BEING TOLD THAT THEY WILL CALL ME IN OCTOBER WHEN THE PART COMES IN. WHEN I CALLED THE TOYOTA REPAIR & RESOLUTION HOT LINE I WAS ADVISED TO GO TO ANOTHER TOYOTA DEALERSHIP IN MY AREA. WHEN I TOLD THE AGENT THAT ALL OF THE DEALERSHIPS ARE RECEIVING THEIR REPLACEMENT PARTS FROM THE SAME FACILITY, I'LL HAVE THE SAME PROBLEM AT THE OTHER DEALERSHIP. I ADVISED HER THAT TOYOTA CAN'T MEET THE DEMAND, DOESN'T HAVE THE PARTS IN PLACE AND CONTINUES TO PUT CUSTOMERS OFF TO RESOLVE THE RECALL NOTICE. I WAS THEN ASKED IF THERE WAS ANYTHING ELSE SHE COULD HELP ME WITH TODAY. *TR
Air bags, Aug 22, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY SPIRAL CABLE. THE MECHANIC STATED THAT THE FAULTY SPIRAL CABLE NEEDED TO BE REPLACED AND WAS NOT ASSOCIATED WITH THE RECALL. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
Air bags, Aug 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA CORLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V28500 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JUNE OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS INFORMED THAT THE PART WOULD ARRIVE WITHIN FOUR TO SIX WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Aug 14, 2016
CAR PULLED SUDDENLY IN OPPOSITE DIRECTION ON 4 SEPARATE OCCASIONS WHEN MAKING TURNS AT REASONABLE SPEEDS. ON ANOTHER OCCASION, CAR PULLED FORCEFULLY TO THE RIGHT WHEN BREAKING. ACCIDENTS WERE AVOIDED IN ALL INSTANCES, EVEN THOUGH THE CAR SPUN OUT OF CONTROL MOMENTARILY. BROUGHT THE CAR INTO THE DEALER THREE TIMES AND THEY COULD NOT DIAGNOSE PROBLEM. AS THE PROBLEM WAS INTERMITTENT AND UNPREDICTABLE, THEY WERE UNABLE TO PICK IT UP ON TEST DRIVES. REPLACED FRONT TIRES, HAD BRAKES CHECKED, BUT HAPPENED AGAIN. JUST HAD THE REAR TIRES REPLACED AND ALIGNMENT DONE, BUT REALLY FEEL THAT THE PROBLEM IS IN THE STEERING. HOW CAN I BE SURE THE CAR IS SAFE?
Air bags, Aug 10, 2016
TAKATA RECALL. I RECEIVED A LETTER LAST YEAR STATING THAT THERE WAS A RECALL ON THE AIR BAGS, THAT PARTS WERE UNAVAILABLE FOR THE AREA AND TO NOT HAVE PASSENGERS IN THE FRONT. IN MAY I RECEIVED A LETTER STATING PARTS WERE AVAILABLE IN MY AREA. ON JUNE 22ND I CALLED TO MAKE AN APPOINTMENT TO HAVE IT REPLACED. I WAS TOLD IT'S BEEN TAKING APPROXIMATELY 6-8 WEEKS FOR THE PART TO COME IN AND THEY ARE SENT IN SPECIFIC TO VIN, IT IS NOW ALMOST 8 WEEKS LATER. THE PART HAS STILL NOT COME IN. IT'S BEEN ALMOST A YEAR SINCE THIS WAS ORIGINALLY RECALLED AND OVER 2 MONTHS SINCE I RECEIVED THE LETTER NOTIFYING ME OF THE PART BEING AVAILABLE AND THERE IS YET TO BE A REMEDY TO THE SOLUTION.
Air bags, Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 5, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 2, 2016
I RECEIVED A RECALL NOTICE STATING THAT MY FRONT PASSENGER AIR BAG WAS BEING RECALLED AND ADVISING THAT I SHOULD HAVE NO PASSENGERS IN THE FRONT PASSENGER SEAT. I HAVE CONTACTED A LOCAL DEALERSHIP AND CALLED TOYOTA. THEY TELL ME THAT I MUST WAIT WEEKS OR MONTHS TO HAVE THE AIR BAG REPLACED DUE TO A SHORTAGE OF THE PART.
Air bags, Aug 2, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 145,000.
Air bags, Aug 1, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THEY WOULD NEED TO DIAGNOSE THE VEHICLE AGAIN IN ORDER TO FIND THE FAILURE. THE VEHICLE WAS NOT DIAGNOISED OR REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED DUE TO THE MILEAGE ON THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 269,000.
Air bags, Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 27, 2016
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM TOYOTA IN MAY. IN JUNE WE WERE TOLD THE PART WAS IN STOCK AND MADE AN APPOINTMENT TO HAVE IT INSTALLED. WHEN WE GOT THERE ON 6/13 THEY DID NOT HAVE THE PART. I HAVE BEEN CALLING TOYOTA CUSTOMER SERVICE AND THE DEALER SEVERAL TIMES. ACCORDING TO THE SERVICE MANAGER ANDREW BAER, THEY HAVE RECEIVED NONE OF THE REPLACEMENT PARTS SINCE JUNE 13 (TODAY IS JULY 27). I UNDERSTAND THE NUMBER OF RECALLS IS LARGE, BUT WHY SEND OUT THE NOTICE IF YOU DON'T HAVE THE PARTS? TOYOTA SEEMS VERY CAVALIER IN THEIR CONCERN ABOUT SOMETHING THAT HAS RESULTED IN SEVERE INJURIES AND DEATHS.
Air bags, Jul 27, 2016, crash
2007 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO MANUFACTURER UNABLE TO REMEDY FRONT PASSENGER AIRBAG INFLATOR RECALL DEFECT WITHIN A REASONABLE TIME FRAME. *SMD THE CONSUMER SENT PICTURES OF THE VEHICLE WHICH WAS IN AN ACCIDENT. THE PICTURES SHOWED THE PASSENGER AIR BAG DEPLOYED, DESPITE THE FACT, THE DAMAGE WAS ON THE DRIVER'S SIDE. THE CONSUMER STATED THE AIR BAG ISSUE WAS NEVER RECTIFIED. *JB
Air bags, Jul 26, 2016
TAKATA RECALL MONTHS AGO I RECEIVED A LETTER IN THE MAIL STATING MY VEHICLE WAS APART OF THE RECALL. I'VE CALLED MULTIPLE TIMES ABOUT SETTING UP AN APPOINTMENT TO GET MY AIR BAG FIXED AND HAVE HAD NO LUCK IN GETTING IT FIXED. THEY KEEP TELLING ME I SHOULD RECEIVE A YELLOW PAPER WHEN IT'S AVAILABLE.
Air bags, Jul 26, 2016
RECEIVED "URGENT" LETTER AND TWO URGENT EMAILS FROM TOYOTA ON MY AIR BAG INFLATOR RECALL. THEY SAID TO CONTACT THEM IMMEDIATELY FOR REPAIR SCHEDULING. CALLED LOCAL DEALER AND WAS TOLD IT IS A SEVEN MONTH WAITING LIST FOR THE PARTS. THIS IS RIDICULOUS, WHY WERE THEIR CONTACTS TO ME SO URGENT. I THEN CALLED TOYOTA'S CUSTOMER SERVICE 800 NUMBER (1-888-270-9371), THEIR PRE-RECORDED MESSAGE PRIOR TO CONNECTING ME TO AN AGENT SAID AFTER MY CALL I'D BE ABLE TO TAKE A CUSTOMER SATISFACTION SURVEY. AFTER TALKING TO THE AGENT ABOUT MY DISSATISFACTION WITH THE "URGENT CONTACTS" AND SEVEN MONTH WAIT. THEY REFUSED TO LET ME TAKE THE CUSTOMER SURVEY. THIS WAS A FLAT OUT REFUSAL, THEY WOULD NOT EVEN FORWARD ME IN TO THE SURVEY. THIS REALLY STINKS.
Air bags, Jul 25, 2016
TAKATA RECALL. THE DEALERSHIP STATED THAT PARTS WERE NOT AVAILABLE AT THE TIME OF THE INSPECTION(5-16-16) SUBSEQUENT FOLLOWUP WAS TOLD THAT THE PARTS TAKE 4 TO 6 WEEKS. NO FURTHER INFORMATION HAS BEEN FORTHCOMING AND WE ARE STILL DRIVING THIS DANGEROUS CAR. 7/25/16.