2011 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 590 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Corolla model years with reports.
Of the 2011 reports, 44 involved a crash and 2 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 19V005000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Campaign 16V340000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Structure, body, roof and pillarsNov 22, 2011
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010-2011 COROLLA VEHICLES EQUIPPED WITH A NON-TOYOTA, BLUE TOOTH HANDS FREE DEVICE OR NAVIGATION UNIT AND CERTAIN MODEL YEAR 2011 TOYOTA SIENNA VEHICLES EQUIPPED WITH A NON-TOYOTA, OVERHEAD ENTERTAINMENT SYSTEM AND/OR BLUETOOTH HANDS FREE DEVICE. THERE IS A POSSIBILITY THAT THE FRONT A-PILLAR TRIM PANEL RETENTION CLIP MAY HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE AFTERMARKET ACCESSORY.
A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.
DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 11V566000 on NHTSA.gov
Representative owner complaints
590 reports, newest first.
Vehicle speed control, Engine, Mar 29, 2014
WELL THE ACCIDENT HASN'T HAPPENED YET, BUT IT COULD BE RIGHT AROUND THE CORNER IF THE DEALERSHIP DOESN'T FIX THIS. WHEN I LET OFF THE GAS AT SPEEDS BETWEEN 40-60 MPH. IT SEEMS AS THOUGHT THE CRUISE IS ON. THE CAR DOES NOT DECELERATE NORMALLY. IF THERE IS A SLIGHT SLOPE DOWN IT EVEN PICKS UP SPEED, I HAVE TO SLAM THE BREAK REALLY HEARD TO SLOW DOWN THE CAR ITS REALLY SCARY WHEN I GO DOWN HILL. IT'S STILL GETTING FUEL EVEN THOUGH YOU DON'T HAVE YOUR FOOT ON THE PEDAL. IT CAN TAKE A FEW MIN OR SEVERAL MILES BEFORE IT KICKS OFF THE GAS AND ACTS NORMALLY. I BUY THIS CAR BRAND NEW IN APRIL 2011 SINCE THEN EVERY TIME I WENT FOR SERVICE I TOLD THE DEALERSHIP ABOUT THE PROBLEM I GOT REPLY ITS NORMAL IF THIS IS NORMAL THEN WHAT IS ABNORMAL. RIGHT NOW ON MY CAR I HAVE 34000 MILES. SO PLEASE MAKE IT AS RECALL AND FIX THE PROBLEM AS SOON AS POSSIBLE. *TR
Steering, Mar 25, 2014
WHEN DRIVING ON THE FREEWAY OR HIGHWAY AT A HIGHER RATE OF SPEED THE CAR WILL DRIFT TO THE RIGHT OR LEFT. WHEN I CORRECT THE STEERING IT THEN WILL OVER CORRECTS AND SEND ME OUT OF MY LANE. SO I NOW HAVE TO DRIVE WITH A FIRM GRIP ON THE MY STEERING WHEEL WHICH DOES NOT STOP THE ISSUE BUT HELPS ME TO MAKE CONSTANT LITTLE CORRECTS AT ALL TIMES. DRIVING HAS NEVER BEEN SO ANNOYING AND FRUSTRATING AND TERRIFYING ALL AT THE SAME TIME. I FEAR FOR MY SAFETY AS WELL AS MY 3 YEAR OLD SON'S SAFETY. THE NHTSA DID AN INVESTIGATION INTO THE STEERING OF THE 2009-2010 COROLLAS FOR THIS SAME ISSUE AND COULD HAVE SAVED US ALL THIS HASSLE THE FIRST GO AROUND. MAYBE AFTER A FEW MORE PEOPLE DIE AND THEY HIT A CERTAIN QUOTA THEY WILL DO SOMETHING ABOUT DEFECTIVE CARS THAT ARE LITERALLY STEERING THEMSELVES. I HAVE TAKEN MY 2011 COROLLA INTO THE SERVICE DEPARTMENT 4 TIMES FOR THIS SAME ISSUE AND THEY JUST TELL ME THAT IT'S THE WIND AND THE ROAD CAUSING MY STEERING ISSUES. YET WHEN I TAKE TO AN OUTSIDE SERVICE CENTER JUST TO VERIFY THE STEERING ISSUE, THEIR TECHS HAVE NO PROBLEM NOTICING WHAT I'M TALKING ABOUT. BACK IN 2010 THE CEO OF TOYOTA STATED HE WOULD FIX THE ISSUE FREE OF CHARGE FOR ANY CUSTOMER STATING THEY HAD A PROBLEM. OF COURSE THIS WAS WITH FOREGOING THE RECALL. SO NOW THAT THOUSANDS OF PEOPLE CLAIM TO HAVE ISSUES, THEY ARE BEING TURNED AWAY AT SERVICE CENTERS. AND WHEN THEY TRY TO SUE TO SELL BACK THEIR CAR, TOYOTA FINDS A WAY OUT OF THAT TOO. STEERING ISSUES ARE BEING FOUND IN COROLLA FROM 2009 TO 2013. IT'S TIME SOMETHING IS DONE!!! *TR
Vehicle speed control, Feb 6, 2014
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE DRIVING IN REVERSE AND CONTINUED TO ACCELERATE WHILE IN DRIVE GEAR. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH DID NOT INDICATE A FAILURE CODE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,703 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 4/3/14*CN *TR
Tires, Dec 17, 2013
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE TIRE AIR PRESSURE SENSOR LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TIRE DEALER BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS INFORMED THAT THE PROPER AMOUNT OF AIR WAS IN THE TIRES BUT THE SENSOR CONTINUED TO ILLUMINATE. THE VEIHCLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Vehicle speed control, Nov 13, 2013, crash
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE HEARD A POPPING NOISE AS THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED AGAINST A PARKED VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE AND REMOVING THE KEY FROM THE IGNITION. THERE WERE NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,200.
Vehicle speed control, Engine, Nov 10, 2013
VEHICLE FAILS TO START. FOUND CODES P0606 (ECM/PCM PROCESSOR ERROR) AND P0303 (RANDOM MISFIRE) ON OBD 2 COMPUTER. VEHICLE TOWED TO TOYOTA DEALERSHIP WHERE THEY CLEANED SPARK PLUGS AND CYLINDERS DUE TO ENGINE FLOODING. UPON RETURN OF VEHICLE DROVE IT HOME WERE IT SPUTTERED ON THE DRIVE (AFRAID VEHICLE WOULD SHUT DOWN DURING DRIVE). RAN OBD 2 TESTER ON IT AGAIN AND FOUND A TOYOTA CODE P1604 ECM ERROR. RETURNED TO DEALERSHIP WERE THEY DID TEST ON FUEL SAMPLES AND HAD THE CAR FOR A COUPLE OF DAYS. COMPUTER WAS DEEMED FAULTY AND REPLACED BY TOYOTA. TOYOTA REPLACED ORIGINAL COMPUTER UNDER MANUFACTURES WARRANTY. HAVE HAD THE CAR FOR TWO DAYS AFTER NEW COMPUTER AND 5 NEW CODES ARE ON UNDER READINESS CODES. P0606 (ECM/PCM PROCESSOR ERROR), P0303 (RANDOM MISFIRE), P0171 (SYSTEM TOO LEAN BANK 1), P0172 (SYSTEM TOO RICH (BANK 1), AND P0125 (INSUFFICIENT COLLANBD TEMP FOR CLOSED LOOP FUEL CONTROL). CAR CONTINUES TO IDLE AND REV UNCONTROLLABLY WHILE DRIVING. CONCERNED VEHICLE MAY SHUT OFF WHILE DRIVING AND OR NOT START. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 16, 2013
WELL THE ACCIDENT HASN'T HAPPENED YET, BUT IT COULD BE RIGHT AROUND THE CORNER IF THE DEALERSHIP DOESN'T FIX THIS. WHEN I LET OFF THE GAS AT SPEEDS BETWEEN 40-60 IT SEEMS AS THOUGHT THE CRUISE IS ON. THE CAR DOES NOT DECELERATE NORMALLY. IF THERE IS A SLIGHT SLOPE DOWN IT EVEN PICKS UP SPEED. IT'S STILL GETTING FUEL EVEN THOUGH YOU DON'T HAVE YOUR FOOT ON THE PEDAL. IT CAN TAKE A FEW MIN OR SEVERAL MILES BEFORE IT KICKS OFF THE GAS AND ACTS NORMALLY. I HAVE AN APPOINTMENT WITH THE DEALERSHIP NEXT SATURDAY TO GET THIS FIXED, BUT I'M READING THAT SOME DEALERSHIPS ARE SAYING THIS IS NORMAL. I HOPE MINE DOESN'T SAY THAT BECAUSE THIS IS DANGEROUS!! I HAVE BEEN READING THAT THIS IS AN ISSUE WITH MANY OWNERS. I HOPE THIS HELPS US GET A RECALL FROM TOYOTA. PLEASE HELP!! *TR
Service brakes, Aug 9, 2013
MASTER CYLINDER FAILED. BRAKE PEDAL WOULD SINK TO THE FLOOR. BRAKES HAD TO BE PUMPED IN ORDER TO STOP THE CAR. *TR
Steering, Aug 1, 2013
I PURCHASED A TOYOTA COROLLA S - 2011 FROM A VERY LARGE AND REPUTABLE MASSACHUSETTS TOYOTA DEALERSHIP ON 7/28/2013. I PICKED UP THE CAR AT 8:50 PM ON 8/30/2013. MUCH TO MY SURPRISE AND FEAR, UPON GAINING SPEED ON THE HIGHWAY DURING MY 50 MINUTE TRIP HOME, I FELT I HAD NO CONTROL OF THE CAR. I NOTICED THE STEERING WHEEL WAS NOT AT ALL CENTERED, FACING TO THE RIGHT. THE WHEEL MOVED ABOUT, FROM LEFT TO RIGHT, VERY LOOSELY AND ON ITS OWN. THE EFFECT OF MY HOLDING ONTO THE WHEEL DID LITTLE TO CONTROL THE WHEELS MOVEMENTS. THIS TERRIFIED ME AND COMPLETLY STRESSED AND FATIGUED ME DURING MY RIDE. I FELT I HAD TO CONSTANTLY REMAIN SHARP AND ALERT, WAITING FOR THE NEED TO CORRECT THE NEXT JERKING MOVEMENT FROM THE WHEEL. UPON ARRIVING HOME, I SPENT THE ENTIRE EVENING RESEARCHING THIS MATTER IN DETAIL, VIA THE INTERNET. I FOUND NUMEROUS FORUMS/DISCUSSION GROUPS REGARDING COMPLAINTS ABOUT THIS SAME PROBLEM. I ALSO FOUND A TOYOTA (OFFICIAL) "TECHNICAL SERVICE BULLETIN" (TSB) THAT DETAILED THIS SAME PROBLEM WITH THE 2009 AND 2010 COROLLA'S. THE TSB WAS DATED 2010, HOWEVER, VARIOUS FORUMS DISCUSSED THE COROLLA 2011 HAVING THE EXACT SAME EPS SYSTEM (AND THEREFORE, THE EXACT SAME PROBLEM). I CONTACTED THE DEALERSHIP WITHIN HOURS AND WAS TOLD TO BRING MY COROLLA BACK TO THE DEALERSHIP'S SERVICE DEPT. TOMORROW (8/1/2013) SO THAT THE CAR CAN BE LOOKED AT AND REPAIRED. I AM HOPING THE MATTER IS RESOLVED TO A POINT WHERE I CAN HAVE ANY CONFIDENCE DRIVING THIS CAR. I UNDERSTAND YOUR AGENCY RECENTLY FINED TOYOTA MILLIONS OF DOLLARS FOR A HISTORY OF FAILING TO REPORT AND ADDRESS SAFETY CONCERNS APPROPRIATELY. I AM MORE LIKELY GOING TO ASK FOR A FULL REFUND GIVEN THIS INFORMATION AND FRIGHTENING EXPERIENCE. *TR
Seat belts, Jul 23, 2013
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLES WERE REVERSED AND THE REAR PASSENGER BUCKLE HAD TO BE SECURED ON THE OPPOSITE SIDE. THE DEALER STATED THAT THERE WAS AN ERROR AT THE TIME OF ASSEMBLY BUT THEY WOULD NOT REPAIR THE PROBLEM. THE MANUFACTURER WAS ALSO CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000. *TR
Steering, Service brakes, Engine, Jul 20, 2013
I BOUGHT A USED 2011 TOYOTA COROLLA FROM BEAVER TOYOTA IN SANTA FE, NEW MEXICO IN SEPTEMBER 2012. FROM THE BEGINNING I NOTICED A SLIGHT HESITATION WHILE DRIVING. IT FELT LIKE ALL OF A SUDDEN THE CAR WOULD SLOW DOWN FOR JUST A COUPLE OF SECONDS, LIKE A DELAY OF SOME KIND. I TOOK IT TO THE DEALER AND THEY FELT NOTHING. IT KEPT HAPPENING AND I TOOK IT BACK AND THEY DROVE AND FELT NOTHING. FINALLY, I WAS DRIVING BACK FROM CHURCH IN THE DAYTIME, THANK GOD, AND IT JUST STALLED LIKE SOMEONE HAS JUST UNPLUGGED IT (AND ITS NOT ELECTRIC) AND ALL THE ENGINE LIGHTS CAME ON AND I MADE IT TO THE EMERGENCY LANE SCARED TO DEATH. I CALLED AAA AND THEY SAID LET IT SIT FOR FEW MINUTES AND TRY AGAIN AND IT STARTED RIGHT UP. HE SUGGESTED I DRIVE TO A SERVICE STATION BUT IT WAS SUNDAY AND NO ONE WAS OPEN. I WENT INTO THE DEALER LATER THAT WEEK AND THEY DIDN'T FEEL ANYTHING, NO HESITATION AT ALL. I KEPT FEELING IT AND MY ROOMMATE DROVE IT ONCE THOUGHT SHE FELT SOMETHING. TOOK TO BACK AGAIN AND SAT 5 HOURS WHILE THEY RAN DIAGNOSTICS AND SAID IT SHOWED NOTHING. THEY DID REPLACE A BOLT I NOTICED THE HEAD HAD BROKEN OFF ON THE LICENSE PLATE ...JUST MENTIONED IN PASSING & THAT WAS $110 BECAUSE THE SERVICE REP SAID THEY HAD TO DRILL THRU THE BACK PLATE TO REMOVE AND PUT IN NEW ONE! I WOULD HAVE NEVER AGREED TO THAT. I LOOKED ON LINE AND FOUND AN INDEPENDENT TOYOTA AUTHORIZED REPAIR SHOP THAT HAD GREAT REVIEWS AND WENT THERE. TOY AUTOMAN. THEY TOOK ME IN AT MY APPT TIME, ONE HOUR LATER THE NICE OWNER CAME OUT AND HANDED ME A RELEASE FROM TOYOTA DATED SEPTEMBER 6, 2011 THAT STATED 2011 COROLLAS MAY EXHIBIT A "MONETARY RPM DECREASE ABOVE 40 MPH AND/OR REDUCED ENGINE BRAKING". I'M SO TIRED OF GOING INTO THIS DEALER AND GETTING NOWHERE. THEY HAD TO KNOW ABOUT THIS NOTICE FROM TOYOTA AND I MUST BE NAIVE REALIZING THAT A TOYOTA SERVICE DEPT. WOULD PUT A CUSTOMER IN DANGER FOR MONEY. HELP! *TR
Steering, Jun 29, 2013
SINCE NEW, CAR WANDERS/DRIFTS AT SPEEDS OF OVER 65MPH. DIFFICULT TO TRACK STRAIGHT IN HIGHWAY LANE. FEELS SIMILAR TO DRIVING IN HIGH CROSSWINDS EVEN WHEN THERE ARE NONE. IN THE PRESENCE OF LARGE TRUCKS OR CROSSWINDS IT CAN FEEL VERY DANGEROUS. DEALER DOES THE STANDARD "NO PROBLEM FOUND" AND ACTS GENEROUS TO NOT CHARGE FOR THE DIAGNOSIS. THIS IS PRETTY OBVIOUSLY AN ISSUE IN THE ELECTRONIC POWER STEERING SOFTWARE. FEELS LIKE IT MIGHT BE RESPONDING TO A COUPLE OF DIFFERENT SENSOR INPUTS AND HAVING SOME DIFFICULTY DECIDING WHAT TO DO. PERHAPS IT ONLY OCCURS WITH CERTAIN COMBINATIONS OF INPUT SENSORS? THIS WOULD BE THE ONLY JUSTIFICATION FOR NOT HAVING A FULL ON RECALL. MEANWHILE, VERY DANGEROUS AT HIGH SPEEDS FOR THOSE OF US THAT DO HAVE IT! FOR REFERENCE, I DROVE AN OTHERWISE IDENTICAL 2013 COROLLA RENTAL CAR RECENTLY IN CO. AT 75MPH+ THE CAR WAS TOTALLY STABLE. THIS POINTS BACK TO THIS BEING A MODEL YEAR ISSUE AND/OR A PART COMBINATION ISSUE AS MENTIONED ABOVE. *TR
Vehicle speed control, Jun 24, 2013, crash
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE RPMS BEGAN TO INCREASE WITHOUT WARNING. THE VEHICLE UNEXPECTEDLY ACCELERATED AND FAILED TO SLOW DOWN. THE VEHICLE TRAVELED UNCONTROLLABLY THROUGH A FENCE, TWO DEEP DITCHES AND UP AN EMBANKMENT AND CAME TO A STOP. THE DRIVER SUSTAINED A BRUISE TO THE CHEST, INJURY TO THE NECK AND HEAD. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,527. UPDATED 03/05/14*LJ THE CONSUMER STATED THE VEHICLE STOPPED BEFORE GOING OVER THE EMBANKMENT. ALSO, THE AIR BAGS DID NOT DEPLOY. UPDATED 03/07/14
Air bags, Structure, Jun 17, 2013, crash
I PULLED OUT AT A GREEN LIGHT AND A PICKUP TRUCK RAN A RED LIGHT HIT MY CAR IN DRIVER DOOR AT 50MPH AND NONE OF MY AIRBAGS DEPLOYED ME AND MY WIFE BOTH HAD INJURIES. *TR
Power train, Jun 10, 2013
WHEN I DRIVE MY 2011 TOYOTA COROLLA LE (IT HAS 46,665 MILES ON IT) 40-60 MILES PER HOUR ON THE HIGHWAY OR INTERSTATE, THE RPMS JUMP SLIGHTLY AND IT SEEMS TO DECELERATE OR ACCELERATE. IT FEELS AS THOUGH THERE IS SOMETHING WRONG WITH THE TRANSMISSION. IT SEEMS LIKE THE TRANSMISSION IS SLIPPING. I TOOK IT TO A TOYOTA SERVICE CENTER AND THEY SAID THERE IS NOTHING WRONG WITH THE TRANSMISSION. TODAY THE MAINTENANCE LIGHT CAME ON AND STAYED ON. AGAIN, I TOOK IT TO A TOYOTA SERVICE CENTER, ONCE AGAIN I WAS TOLD THAT THERE IS NOTHING WRONG WITH THE TRANSMISSION. THE MAN TOLD ME THAT HE HAD TO RESET THE COMPUTER AND IT SHOULD BE FINE FOR ANOTHER 5,000. HE SAID THEY CAN "FLASH" THE COMPUTER IF IT KEEPS GIVING ME TROUBLE. ON THE WAY HOME (10 MILES), ONCE AGAIN IT STARTED DOING THE SAME THING. IS THERE A SAFETY ISSUE WITH THIS CAR. CAN IT BE FIXED??? *TR
Air bags, Structure, May 9, 2013, crash
ON MAY 04, 2013, MY MOM WAS INVOLVED IN A BAD TRAFFIC ACCIDENT WITH HER 2011 TOYOTA COROLLA WHERE THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE INSURANCE ADJUSTOR WROTE IT UP AS A TOTAL LOSS AND ADVISED ME TO CONTACT TOYOTA TO INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. MY MOM IS CURRENTLY RECOVERING FROM TWO MAJOR SURGERIES FROM THIS ACCIDENT. THE FIRST SURGERY THEY HAD TO REMOVE HER LEFT KIDNEY DUE TO INTERNAL BLEEDING. THE SECOND SURGERY WAS 41/2 HOURS LONG REPAIRING HER BADLY BROKEN RIGHT ARM. .ALL PARTIES INVOLVED, AT THE SCENE OF THE ACCIDENT, TO THE MEDICAL STAFF AT THE HOSPITAL AND THE TOWING COMPANY ALL ADVISED ME TO CONTACT TOYOTA AND INQUIRE ABOUT THE AIRBAGS NOT DEPLOYING. THE DRIVER PARKED HER CAR IN A BANK PARKING LOT TO WRITE OUT A CHECK AND WANTED TO CASH IT USING THE BANK DRIVE THRU. SHE BACKED OUT OF THE PARKING SPOT, MISJUDGING THE PARKING MEDIUM / ISLAND ON HER RIGHT HAND SIDE AND STARTED TO MOVE FORWARD MAKING A RIGHT HAND TURN. AT THE TIME, HER CAR GOT STUCK ON TOP OF THE MEDIUM. AFTER SEVERAL ATTEMPTS TO FREE HER CAR BY PRESSING THE GAS PEDAL DOWN, THE DRIVER LOST CONTROL OF HER VEHICLE AFTER FINALLY BREAKING FREE FROM THE MEDIUM. THE DRIVER DROVE UP AND OVER A PARKING LOT CURB AND ONTO THE GRASS, SCRAPING A BANK SIGN, THROUGH A BLACK IRON FENCE, OFF AN (5FT. TO 6FT.) EMBANKMENT WALL AND INTO A LARGE WOOD UTILITY POLE. THIS CRASH CAUSED HER LAUNCH FROM THE DRIVER'S SEAT AND HEAD FIRST INTO THE PASSENGER SIDE WINDOW, SHE INJURED THE TOP OF HER HEAD WHERE SHE NEEDED SEVERAL STITCHES. *TR
Power train, Apr 29, 2013
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM READING DECREASED AS THE VEHICLE JERKED ABNORMALLY. THE FAILURE OCCURRED WHEN THE CONTACT WAS DRIVING BETWEEN 40 AND 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,677. *TR
Vehicle speed control, Apr 23, 2013
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO DECELERATE, THE VEHICLE PULLED TO THE RIGHT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS UNSURE OF THE EXACT WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.
Steering, Apr 15, 2013
I HAVE A 2011 COROLLA LE WHICH HAS 12K MILES ON IT. TILL 12K EVERYTHING WAS FINE AND I LOVED THIS CAR VERY MUCH. WHILE RETURNING FROM A ROAD TRIP (550 MILES ONE WAY) I STARTED NOTICING LOOSING CONTROL ON THE STEERING AND THE VEHICLE STARTED WANDERING ALL OVER THE LANE. I THOUGHT IT WAS DUE TO THE HIGH WINDS ON THAT DAY. BUT I GOT TIRED FREQUENTLY DUE TO THIS AND HAD TO TAKE MANY BREAKS. THEN I TRIED TO REACH SOME TOYOTA DEALER ON THE WAY BUT THEY HAD NO SERVICE DUE TO EASTER SUNDAY. SOMEHOW I MANAGED TO REACH BACK TO MY HOME. IT WAS REALLY A DANGEROUS DRIVE ESPECIALLY WHEN HUGE TRUCKS WERE PASSING BY. I TOOK THE VEHICLE TO THE DEALER ON THE NEXT DAY. THEY TOOK THE CAR AND TOLD ME THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I COULDN'T AGREE TO THEM. I TOOK THE CAR AND AGAIN NOTICED THE PROBLEM ON HIGH WAYS. AFTER A WEEK I TOOK THE CAR AGAIN TO THE SAME DEALER AND THEY TOLD ME THAT THEY VERIFIED THE CAR WITH DIFFERENT SET OF DRIVERS AND COULDN'T FIND ANYTHING WRONG WITH THE STEERING. I CALLED UP TOYOTA AND REGISTERED A COMPLAINT. BUT THEY SAID WITHOUT REPORT FROM THE DEALER THEY CAN'T DO ANYTHING. I TOOK THE VEHICLE TO ANOTHER DEALER. THEY ALSO REPEATED THE SAME AS NO PROBLEM WITH THE CAR. NOW I AM NOT SURE WHAT SHOULD I DO TO GET THIS PROBLEM SOLVED. I REALLY FEEL THAT SOMETHING TO DO WITH THE STEERING AND I AM LOOSING CONTROL. STEERING FEELS MUCH LIGHTER AND LOOSER THAN BEFORE AND I FEEL IT IS DANGEROUS ESPECIALLY ON HIGHWAYS. *TR
Vehicle speed control, Mar 25, 2013
WHILE DRIVING AT SPEEDS OF 40 MPH AND ABOVE AT ANY CRUISE SPEED WITHOUT CRUISE CONTROL NOT ON, THE VEHICLE TENDS TO DECELERATE AND ACCELERATE BACK AT THE CRUISE/RPM SPEED AS IF THE CRUISE CONTROL IS ON. MANY PEOPLE ARE HAVE THE SAME ISSUE. *TR
Vehicle speed control, Fuel/propulsion system, Mar 8, 2013
WHILE TRAVELING ON HIGHWAY AT 65 MILES PER HOUR WHEN I RELEASE THE GAS PEDAL THE VEHICLE CONTINUES ACCELERATED FOR ABOUT ONE MINUTE AND THEN I NOTICED THAT THE RPM AND THE ENGINE START TO REDUCE SPEED. *TR
Air bags, Feb 26, 2013, crash
WHILE TRAVELING ON A HIGHWAY, A VEHICLE STRUCK THE TOYOTA COROLLA AUTOMOBILE ON THE FRONT, PASSENGER SIDE. THIS COLLISION CAUSED THE COROLLA TO THEN STRIKE A MEDIAN WALL. AFTER THE SECOND IMPACT, THE COROLLA FLIPPED AT LEAST TWO (2) TIMES. THE AIRBAG NEVER DEPLOYED. THE ENTIRE FRONT SIDE WAS DAMAGED IN THIS ACCIDENT. *TR
Power train, Feb 8, 2013
I WAS DRIVING ON THE HIGHWAY IN CRUISE CONTROL SET TO 75MPH, WHILE ON AN INCLINE, EITHER APPROACHING THE HILL DOWN/UP THE VEHICLE BEGIN TO VIOLENTLY JERK BACK AND FORTH (BUMPER TO BUMPER). I TOOK MY VEHICLE TO THE DEALERSHIP ON WEDNESDAY 06 FEB 2013, ISSUE WAS NOT RESOLVED AND I WAS ACCUSED OF WASTING THEIR TIME. MAINTENANCE MANAGER DIDN'T ATTEMPT TO RECREATE ISSUE I EXPERIENCED ON AN INCLINE, BUT INSTEAD TEST DROVE IT ON A FLAT SURFACE ABOUT 2 MILES, THE MAINTENANCE TEAM CHECKED THE FLUIDS AND COMPUTER.. STATED ON MAINTENANCE SLIP THAT MY TRANSMISSION FLUID IS DISCOLORED AND WOULD NEED TO BE FLUSHED SOON, COMPUTER HAD NO ERROR CODES. AFTER I WAS VERBALLY BERATED BY THE MAINTENANCE MANAGER, I EXPLAINED THAT I WOULD INSTALL A VIDEO CAMERA IN MY VEHICLE TO RECORD THE EVENTS I WAS EXPERIENCING, UPON ASKING IF I RECORDED THE ISSUE, WOULD THEY THEN TAKE ACTION AND REPAIR MY VEHICLE, I WAS LAUGHED AT AND ESSENTIALLY TOLD THAT THEY WOULD FIND A WAY TO MAKE SURE THAT TOYOTA WAS NOT AT FAULT. I WAS TOLD BY ANOTHER DEALERSHIP OUT-OF-STATE, THAT FLUID SHOULD NOT BE DISCOLORED UNDER 65K MILES AND THAT THERE WAS AN OBVIOUS ISSUE. AFTER NO FURTHER ACTION WAS TAKEN, I CONTACTED TOYOTA CUSTOMER CARE AND FILED A COMPLAINT, UPPER MANAGEMENT AT MY DEALERSHIP THEN OFFERED TO DO A RIDE ALONG, ON 12 FEB 2013. *TR
Electrical system, Engine, Feb 6, 2013, fire
IT OCCURRED IN OUR PARKING AT 11.30PM, 24 HRS AFTER THE LAST TIME WE DROVE. WE DIDN'T INSTALL ANYTHING IN THE CAR. THE CAR HAD MIRRORS THAT FOLD AND IMMOBILIZER (INSTALLED BY TOYOTA HERE IN ISRAEL) THE GLASSES EXPLODED TO THE OUTSIDE (ACCORDING TO THE FIREMAN) THE FIRE STARTED NEAR OR AT THE BATTERY (ACCORDING TO THE FIREMAN) THE FIRE MOVED FROM THE FRONT PART, TO THE PASSENGERS PART (ACCORDING TO THE FIREMAN). *TR
Steering, Suspension, Engine, Jan 29, 2013
2011 TOYOTA COROLLA: HAVE HAD CAR ALIGNED 2 TIMES DUE TO EXCESSIVE PULLING TO THE RIGHT, THEREFORE TIRES HAVE WORN UNEVENLY AND NOW NEED TO BE REPLACED AT 17,000 MILES. THE EDGES OF THE TIRES WORE OUT BEFORE 11,000 MILES. I ADDRESSED THE ISSUE TO THE DEALERSHIP, WHO AT FIRST TOLD ME I HAD TO PAY FOR THE ALIGNMENT; THEN I WAS TOLD IT WOULD BE ALIGNED UNDER WARRANTY. IT HAD TO BE ALIGNED A SCOND TIME DUE TO CONTINUOUS PULLING TO THE RIGHT. THE DEALERSHIP SAYS I HAVE TO PAY FOR TIRES OUT-OF-POCKET, EVEN THOUGH I THINK TOYOTA SHOULD AT LEAST PRO-RATE A NEW SET OF TIRES. SECOND ISSUE IS THE ENGINE RUNNING ROUGH AND UNEVENLY. IT IDLES ROUGH, AND SINCE I PAID TO HAVE THE INJECTORS CLEANED, IT GETS WORSE GAS MILEAGE THAN EVER. I NOW HAVE THE CAR IN THE DEALERSHIP SHOP AGAIN TO FIX THE IDLE. THEY JUST CALLED AND SAID THE Y HAD TO REPLACE AND RESET THE ENGINE CONTROL MODULE. I EXPECTED THE CAR TO PERFORM BETTER AND TIRES TO LAST MORE THAN A YEAR, AS I PURCHASED THE CAR DEC. 2012. *TR