2011 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 590 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Corolla model years with reports.
Of the 2011 reports, 44 involved a crash and 2 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Campaign 19V005000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Campaign 16V340000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Structure, body, roof and pillarsNov 22, 2011
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010-2011 COROLLA VEHICLES EQUIPPED WITH A NON-TOYOTA, BLUE TOOTH HANDS FREE DEVICE OR NAVIGATION UNIT AND CERTAIN MODEL YEAR 2011 TOYOTA SIENNA VEHICLES EQUIPPED WITH A NON-TOYOTA, OVERHEAD ENTERTAINMENT SYSTEM AND/OR BLUETOOTH HANDS FREE DEVICE. THERE IS A POSSIBILITY THAT THE FRONT A-PILLAR TRIM PANEL RETENTION CLIP MAY HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE AFTERMARKET ACCESSORY.
A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.
DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 11V566000 on NHTSA.gov
Representative owner complaints
590 reports, newest first.
Air bags, Jan 17, 2013, crash
I WAS HIT BY A BIG RIG TRAVELING AT APPROXIMATELY 20MPH WHILE STOPPED ON THE HIGHWAY, THE BIG RIGS IMPACT FORCED ME INTO THE BACK OF AN F150XL, CAUSING SIGNIFCANT DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. *TR
Vehicle speed control, Service brakes, Engine, Dec 14, 2012, crash
APPROX. A WEEK AFTER THIS VEHICLE WAS PURCHASED IT WAS INVOLVED IN A CRASH ON 08/29/2011. THIS VEHICLE WAS CRASHED DUE TO AN HIGHER THAN USUAL REV WHICH DELAYS THE TIME FOR A VEHICLE TO COME TO A STOP. THE REV ON THIS VEHICLE DOES NOT DECLINE SOMETIMES WHEN RELEASING THE ACCELERATOR. THE VEHICLE CAME WITH TOYOTA CAR SO I HAVE WENT TO THE TOYOTA DEALERSHIP MANY TIMES TO HAVE A MULTI POINT INSPECTION AND THEY SAID EVERYTHING WAS PERFECTLY FINE. THEY WERE UNABLE TO "DUPLICATE" THE ISSUE. FEELING LIKE THERE IS NOTHING I COULD DO I GAVE UP AND JUST CONTINUED TO DRIVE IT WITH EXTRA CAUTION AND MAKE PAYMENTS ON MY LEASE TILL THE TERM WAS OVER. ABOUT A YEAR LATER AT 11,000 ON MY RECENT SERVICE VISIT THE TOYOTA MECHANIC TOLD ME I NEEDED NEW BRAKES. HE STATED THAT THIS WAS UNUSUAL AT THIS MILEAGE AND BRAKES SHOULD BE FINE, BUT ON MY CAR THE BRAKES WERE COMPLETELY GONE. NOW I HAVE ABOUT 12,800 MILES, AND THE ENGINE REVVING IS STARTING TO INTERFERE WITH MY ABILITY TO CONTROL THE SPEED OF MY VEHICLE. THE EXCESSIVE ENGINE REV IS THE CULPRIT THAT CAUSES MY BRAKES BEING USED HEAVILY. AFTER I RELEASE THE ACCELERATOR THE CAR CONTINUES TO ACCELERATE AND THE BRAKE HAS TO WORK EXTRA HARD TO STOP THE CAR. I HAVE CONTACTED SOUTH EAST TOYOTA FINANCE AND THEY JUST EMPATHIZED WITH MY SITUATION. WHEN I WENT TO THE DEALERSHIP THE MECHANIC TOOK THREE HOURS TO LOOK AT THE CAR AND REFERRED ME TO A SALES REPRESENTATIVE WHO TRIED TO SELL ME A NEW 2013 TOYOTA COROLLA TO RESOLVE THE ISSUE. I REFUSED TO BUY A NEW CAR AND LEFT THE DEALERSHIP. I AM NOT AN MECHANIC BUT I SUSPECT IT HAS SOMETHING TO DO WITH THE COMPUTER THAT CONTROLLING THE SPEED, WHICH IS CAUSING MY SPEED TO NOT DECREASE. THIS CAUSES THE BRAKES TO TAKE AN EXTRA LOAD AND CAUSES FIRST AND SECOND GEAR TO CONFLICT AT TIMES. THIS ISSUE IS GETTING WORSE AS TIMES GOES BY. *TR
Steering, Dec 5, 2012
I AM WRITING TO REPORT AN ELECTRIC POWER STEERING SAFETY DEFECT WITH MY 2011 TOYOTA COROLLA LE. I PURCHASED THE CAR NEW AND NOTICED, DURING MY FIRST TRIP ON THE INTERSTATE HIGHWAY, IT WAS DIFFICULT TO MAINTAIN CENTER LANE BECAUSE THE VEHICLE WOULD DRIFT FROM SIDE TO SIDE AND THE FASTER THE VEHICLE SPEED THE MORE PRONOUNCED THE DRIFT BECAME. ROAD SMOOTHNESS DID NOT SEEM TO MAKE ANY DIFFERENCE. I ASSUMED THAT SINCE THIS IS MY FIRST VEHICLE WITH ELECTRIC POWER STEERING IT MUST JUST TAKE ME SOME GETTING ACCUSTOMED TO DRIVING IT. HAVING DRIVEN IT FOR 18 MONTHS, IN VARIED WEATHER AND ROAD CONDITIONS, I AM NOW CONVINCED IT IS A SAFETY DEFECT AS IT CAUSES ME MUCH FATIGUE TO DRIVE IT AT HIGHWAY SPEEDS FOR MORE THAN APPROXIMATELY 45 MINUTES DUE TO CONSTANT STEERING INPUTS REQUIRED JUST TO KEEP THE VEHICLE IN THE LANE. ON 3 DECEMBER 2012 I PRESENTED THE VEHICLE TO MY TOYOTA DEALER FOR WARRANTY REPAIR AND WAS DENIED FOR THE FOLLOWING REASON "TEST DROVE VEHICLE. HIGH WINDS AND POOR STREET CONDITIONS SEEM TO HAVE MORE AFFECT ON SMALLER VEHICLES THAN LARGER HEAVIER ONES. CHECKED ALIGNMENT IN SPEC AND TIRE PRESSURES ARE GOOD AS WELL." THE TEST DRIVE WAS LESS THAN 10 MILES IN DURATION. *TR
Steering, Wheels, Nov 30, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING, THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT AIR NEEDED TO BE ADDED TO THE TIRES. THE CONTACT ADDED AIR TO THE TIRES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 1/24/13 *CN THE CONSUMER STATED THE STEERING ALSO HAD A DEFECT. STEERING WAS DIFFICULT AND THE TRANSMISSION SHIFTED ABRUPTLY. UPDATED 2/6/2013*JS
Service brakes, Oct 17, 2012, crash
TL* THE CONTACT RENTED A 2010 TOYOTA COROLLA FROM ENTERPRISE RENTAL. THE CONTACT STATED WHILE DRIVING 55 MPH AND MOVING TO THE NEXT LANE, THERE WAS A PUDDLE OF WATER AS SHE DEPRESS THE BRAKE THE VEHICLE STARTED SPINNING AROUND CAUSING HER TO CRASH INTO THE RETAINER WALL. THE DRIVER SIDE FRONT WAS BADLY DAMAGED AND ALL THE AIR BAGS IN THE VEHICLE DEPLOYED. NO INJURIES WERE REPORTED AND THE POLICE WAS NOT NOTIFIED. THE VEHICLE WAS TOWED BACK TO THE RENTAL VEHICLE SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 41,689.
Structure, Sep 21, 2012
VEHICLE HOOD RELEASED INTO THE UP POSITION FOR NO APPARENT REASON ON THE FREEWAY. FORTUNATELY, THE SAFETY LATCH PREVENTED THE HOOD FROM FLYING OPEN COMPLETELY. *TR
Steering, Sep 18, 2012
9/15/12 COMPLETE VEHICLE FAILURE DUE TO POWER STEERING AXLE AND SEALS FAILURE DURING 45 MPH TEST MODE BY A SHERIFF'S DEPUTY...VEHICLE INOPERABLE HAD TO BE TOWED...EXTREMELY DANGEROUS AND LIFE THREATENING FOR FUTURE TOYOTA COROLLA OWNERS IN ANY EMERGENCY SITUATION ...CALL [XXX](SARASOTA SHERIFF'S DRIVING SCHOOL PROGRAM...ASK FOR [XXX] FOR MORE DETAILS AND OFFICER [XXX]TESTIMONY.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Suspension, Sep 12, 2012
THE CAR IS WANDERING SIDEWAYS AND YOU HAVE TO REALLY CONTROL AND FOCUS ON KEEPING THE WHEEL STRAIGHT TO STAY ON LANE. THE BEST WAY TO DESCRIBE IT IS LIKE YOU ARE ALWAYS DRIVING ON WINDY WEATHER WITH SEVERE WIND GUSTS. THIS HAPPENS ON HIGHWAY, WITH A SPEED OF 60 MPH OR HIGHER. THE ASSISTANT SERVICE MANAGER SAID IT COULD BE THE WHEEL ALIGNMENT BUT AFTER THEY ALIGNED IT AND CHECKED IT, THE PROBLEM REMAINS. I LIVE IN AN AREA WHERE WE GET SIGNIFICANT AMOUNT OF SNOW DURING WINTER AND I AM AFRAID OF MY SAFETY BECAUSE OF THIS PROBLEM. *TR
Seat belts, Aug 27, 2012
REAR SEAT BELTS MUST CROSSOVER EACH OTHER TO BUCKLE. THIS INVOLVES THE REAR SEAT BEHIND THE DRIVER AND THE MIDDLE REAR SEAT. TOYOTA WILL NOT REPAIR, OR ADMIT IT IS A DEFECT. ALSO LOCAL DEALERSHIP REFUSES TO SUBMIT A COMPLAINT TO CORPORATE OFFICES. *TR
Fuel/propulsion system, Aug 21, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 13,000.
Engine and engine cooling, Aug 14, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE ENGINE RPMS DECREASED BY 300 AND BRAKING DECREASED NOTICEABLY. THE CONTACT MENTIONED THAT HE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED THE TECHNICAL SERVICE BULLETIN REPAIR UNDER NHTSA ITEM NUMBER: 10042602 (ENGINE AND ENGINE COOLING:ENGINE) WHICH INCLUDED RE-FLASHING THE COMPUTER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ..UPDATED 11/28/12 *BF UPDATED 12/03/12
Vehicle speed control, Engine, Aug 14, 2012, crash
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THE VEHICLE FAILED TO DECELERATE AFTER RELEASING THE ACCELERATOR PEDAL. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SPEED SENSORS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION FAILED. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 01/02/2013*LJ UPDATED1/9/2013 *JS
Vehicle speed control, Jul 30, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT WAS TRAVELING 15 MPH WHEN THE VEHICLE DECELERATED INDEPENDENTLY AS THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT ALSO CONFIRMED THAT THE VEHICLE ACCELERATED WHEN THE BRAKES WERE DEPRESSED AND THE KEY WAS HOT WHILE IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28 AND THE CURRENT MILEAGE WAS 20,000.
Steering, Jul 21, 2012
I RECENTLY TOOK A TRIP FROM THE SOUTH TO THE MID WEST. THE ROADS ARE MUCH STRAIGHTER AND THE SPEED LIMIT IS HIGHER. I HAD BEEN NOTICING THAT THE CAR DRIFTS BACK AND FORTH ON THE HIGHWAY BUT HADN'T PAID IT MUCH ATTENTION UNTIL WE WENT NORTH. WHILE DOING 70-75MPH DOWN THE HIGHWAYS THAT ARE STRAIGHT FOREVER THE CAR WAS INCREDIBLY HARD TO KEEP STRAIGHT. WHEN I GOT HOME IT WAS DUE FOR REGULAR SERVICE AND I ADDRESSED MY CONCERN WITH THE STEERING. THEY "DID" AN ALIGNMENT AT THE DEALERSHIP, AFTER I PICKED UP MY CAR AND TOOK IT ON THE HIGHWAY 24 HRS LATER I NOTICED MY STEERING WHEEL WAS NOT STRAIGHT. THE "T" TOYOTA SYMBOL ON THE WHEEL HAD TO BE SLANTED TO THE LEFT IN ORDER FOR THE CAR TO DRIVE STRAIGHT. IF YOU HELD THE WHEEL STRAIGHT THE CAR WAS DRIVING OFF THE SIDE OF THE ROAD TO THE RIGHT! THE DRIFTING SIDE TO SIDE WAS WORSE THAN EVER!!!!! I HAVE SINCE TAKEN MY COROLLA TO THE SAME DEALERSHIP ABOUT 5 TIMES NOW (ALTHOUGH THEY HAVEN'T PROPERLY RECORDED THAT IN THE COMPUTER, THEY SHOW ITS ONLY BEEN ABOUT 3), TAKEN THE LEAD SERVICE TECH AND THE CUSTOMER SERVICE REP FOR A RIDE IN MY CAR AND THEY COMPLETELY AGREED WITH ME THAT THE STEERING WHEEL WAS OFF, NOTICEABLY! THEY HELD MY CAR FOR A WEEK AND REPLACED THE "STEERING COMPUTER" AND SAID THAT SHOULD FIX THE PROBLEM. THEY DROVE IT AFTER IT WAS "FIXED" AND RETURNED THE CAR TO ME. I THEN DROVE IT DOWN THE HIGHWAY ABOUT 30 MIN LATER AND IT IS STILL FREAKING CROOKED!!!!!! TOYOTA CORP AND THE PEOPLE AT THE DEALERSHIP ARE MAKING ME FEEL LIKE I'M CRAZY AND THAT ITS NORMAL! THIS IS NOT NORMAL! IT WAS NOT CROOKED BEFORE I TOOK IT IN AND IT IS NOT FIXED!! THERE IS A LEMON LAW IN THIS STATE! THIS IS MY FIRST BRAND NEW CAR AND FIRST TOYOTA AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A CAR AND WILL NOT BUY ONE AGAIN! UNBELIEVABLE! *TR
Steering, Jul 7, 2012
AT HIGHWAY SPEEDS FROM 65-80 MPH THIS VEHICLE TAKES CONSTANT EFFORT TO KEEP IN A STRAIGHT LINE, IT FEELS AS IF YOU ARE ALWAYS DRIVING ON A WINDY DAY EVEN WHEN IT IS NOT. THE STEERING IN TOO SENSITIVE AT HIGHWAY SPEEDS AND EVEN THE SMALLEST MOVEMENTS CAUSE THE CAR TO MOVE ALOT. I NOTIFIED THE DEALER OF THIS WITHIN A WEEK OF PURCHASING THE VEHICLE, THEY SAID IT WAS NORMAL AND WOULD NOT EVEN TAKE A LOOK AT IT. I NOTIFIED TOYOTA WITH WRITTEN CORRESPONDENCE AND GOT NOT ANSWER FROM THEM EITHER, VERY FRUSTRATING ON A BRAND NEW CAR. I WISH I WOULD HAVE TEST DROVE IT ON THE INTERSTATE BEFORE I BOUGHT IT. IF THEY COULD FIX THE STEERING THIS WOULD BE AN ENJOYABLE VEHICLE, BUT ON THIS CAR WEARS YOU OUT ON INTERSTATE DRIVES. PLEASE COME OUT WITH SOME KIND OF UPDATE ON THE STEERING FOR THIS VEHICLE! *TR
Engine, Jun 19, 2012, fire
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE PASSENGER NOTICED A BURNING SMELL AS BLACK SMOKE BEGAN TO EMIT FROM THE HOOD, FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED AND STATED THAT WHILE THE VEHICLE WAS UNDER WARRANTY THE FIRE WAS NOT THEIR PROBLEM AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000. THE VIN WAS NOT AVAILABLE.
Air bags, May 7, 2012, crash
TL* THE DRIVER OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A REAR END CRASH IN WHICH SHE CRASHED INTO A STOPPED VEHICLE AT AN UNKNOWN SPEED. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUFFERED MINOR INJURIES. THE CONTACT STATED THAT THE ENTIRE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS AWAITING EXAMINATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Service brakes, May 1, 2012
I AM CURRENTLY FINDING OUT IN A CHECK OUT OF MY VEHICLE BRAKES /ALIGNMENT BY AN DIFFERENT SOURCE MECHANICALLY SINCE OCT. 13, 2011, [XXX]. THAT THE CORRECTIONS TO MY FAULTY/DEFECT BRAKES AT PURCHASE CONTRIBUTED TO MY HAVING OF AN FRONT/REAR ALIGNMENTS PROBLEMS NOW. MY VEHICLE SIT UP MONTH TO MONTH, IN MY DISTRUST OF THE FAULTY/DEFECT BRAKES REPAIR WORK. CERTAINLY, CANNOT HAVE OF AN FRONT/REAR ALIGNMENT FROM SITTING UP MONTH TO MONTH. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seat belts, Apr 30, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELT LATCHES WERE TANGLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGN IN SUCH A WAY THAT THE REAR SEAT BELT LATCHES WOULD CROSS ONE ANOTHER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.
Steering, Mar 4, 2012
UPDATE!. ON 11/25/11 I WROTE: NOV 25, 2011 - THE VILLAGES, FL - VEHICLE SPEED CONTROL THIS IS A NEW CAR PURCHASE (W/200 MI). AT 60-75 MPH (AND NOTICEABLE ALSO AT SLOWER SPEEDS ON OTHER ROADS) ON THE FREEWAY THE CAR'S STEERING WANDERS ALL OVER THE ROAD, IT CANNOT STAY ON A STRAIGHT LINE EVEN IF THE STEERING WHEEL IS NOT MOVED. T ---------------------------------------------------- UPDATE 3/2/12 - I HAVE AN UPDATE ON THE PROBLEM. THE PROBLEM FOR ME IS NOT LOOSENESS OR WANDERING FROM LOOSENESS IT'S AN OVERLY TIGHT STEERING SITUATION CAUSING TRACKING FLUCTUATIONS... MOST CARS HAVE SOME SLACK OR 'LOOSENESS' WHEN DRIVING STRAIGHT AT HIGHER SPEEDS... FOR SAFETY. HUMANS BREATHE AND MOVE THEIR BODIES AND HEADS ALL THE TIME. THIS ALL TRANSLATES TO SMALL NATURAL MOVEMENTS IN THE ARMS AND HANDS. IF THE STEERING AT HIGHER SPEEDS IS SO TIGHT THAT THE LEAST MOVEMENT ON THE STEERING TRANSLATES TO WHEEL MOVEMENT (IMAGINE A GO CART AT 75 MPH) , THEN WHILE IT'S GREAT AT 30-45MPH (FOR TIGHT RESPONSIVE STEERING) - IT MAKES FOR AN UNMANAGEABLE STRUGGLE AT HIGHER SPEEDS TO CONTROL THE STEERING. THE CAR STEERING IS REACTING TO THE SMALLEST MOVEMENTS... THINK... FLYING A SLOWER CESSNA 172 WHERE LARGE STEERING MOVEMENTS CAUSE SLOW TURNS, YET IN A MILITARY JET A MINUTE MOVEMENT OF THE STICK CAUSES TIGHT RADICAL CHANGES. MOST HUMANS ARE NOT JET PILOTS AND WE NEED SOME 'SLACK' AT HIGH SPEEDS...OTHERWISE OVER-CORRECTIONS COULD CAUSE STEERING OSCILLATION AND LOSS OF CONTROL (CRASH). PERHAPS TOYOTA COUNTERED THE 'LOOSENESS' COMPLAINTS OF 2009/2010 WITH OVERLY TIGHT STEERING IN 2011. BUT TOYOTA GUYS, DO YOU ACTUALLY DRIVE YOUR CARS? NO REAL ENGINEER WOULD CALL THE STEERING ACCEPTABLE. IT'S REALLY A SERIOUS PROBLEM. JUST COPY WHAT BMW DOES. THEIR STEERING IS TIGHT, NATURAL AND YET TOTALLY CONTROLLABLE. CAN I PLEASE HAVE A NEW STEERING? PLEASE? FOR MY WIFE'S SAFETY? *TR
Steering, Suspension, Feb 13, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE VEERED TOWARDS THE LEFT AND RIGHT WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE CONTACT WAS ALSO INFORMED THAT SHE WOULD HAVE TO BECOME MORE ACCUSTOMED TO THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800. UPDATED 02/27/12 *BF
Steering, Engine and engine cooling, Feb 10, 2012
ENGINE TRIES TO STALL AT SPEEDS OF 50 TO 40, MORE AT 40.WHEN THIS OCCURS THE RPM NEEDLE JUMPS UP PAST 3 THEN DROPS TO BELOW ONE COMES UP AND JUMPS. I TOOK IT IN TO THE DEALER AND THEY HAD JUST RECEIVED A RECALL NOTICE FROM TOYOTA,IT RECOMMENDED IT BE FLASHED TO STOP WHAT THEY SAID WAS A MISS FIRE, THIS WAS DONE ON 12/05/11. I DROVE IT HOME IT STARTED DOING IT AGAIN,SO I TOOK IT BACK IN THEY REFLASHED IT SAID THAT IT WOULD BE ALRIGHT. NOT SO IT CONTINUES TO MISFIRE AND ACT LIKE IS FIXING TO STALL.I TOOK IT BACK AGAIN THE HEAD OF SERVICE DROVE IT SAID IT WAS JUMPING IN AND OUT OF OVERDRIVE JUST DRIVE IT DON'T WORRY ABOUT IT .WELL IT SEEMS TO BE GETTING WORSE SO I TOOK IT BACK IN THE SERVICE GUY SAID AFTER DRIVING IT WAS THE BEST DRIVING COROLLA HE HAD BEEN IN ,COURSE I KNEW THAT WAS NOT SO CAUSE TO THIS DAY IT KEEPS TRYING TO STALL IN TRAFFIC.THE STEERING SEEMS TO BE GETTING HARD TO CONTROL IT WEAVES MORE THAN IT SHOULD LIKE THE FRONT END IS OUT OF ALIGNMENT BUT IF YOU LET GO IT TRACKS STRAIGHT. I AM REALLY AFRAID TO DRIVE THIS CAR IF IT DOES STALL IN TRAFFIC THERE IS GOING TO BE A SERIOUS WRECK.I CONTACTED TOYOTA THEY SAID THERE IS NO RECALLS ON THE COROLLA NOT TRUE MY PAPER WORK SHOWS THEY DID A SERVICE RECALL TO THE DEALERS. WHAT SHOULD I DO NEXT? I USE THIS CAR TO DRIVE MY 87 YEAR OLD MOTHER TO THE STORE AND DOCTOR GOD FORBID IT STALLS WITH ME DRIVING HER SOMEWHERE.I AM PAYING GOOD MONEY FOR SOMETHING I'M AFRAID TO DRIVE,IT'S JUST NOT RIGHT I BOUGHT THIS THINKING IT WAS A RELIABLE SOURCE OF TRANSPORTATION AND IT'S NOT IT'S SCARY. I FEEL THIS CAR HAS A MAJOR COMPUTER ISSUE, IT'S GOING TO TURN OUT TO BE SERIOUS. *TR
Steering, Feb 6, 2012
WHEN I TEST DROVE THIS COROLLA, TOOK IT ON THE HIGHWAY BUT ONLY GOT TO A SPEED OF ABOUT 65 MPH BECAUSE WE GOT ON ONE ENTRANCE AND OFF AT THE NEXT EXIT. SHORT HIGHWAY DRIVE. AFTER PURCHASING THE VEHICLE, I TOOK AT 150 MILE TRIP TO THE OTHER SIDE OF THE STATE OF MICHIGAN FROM WHERE I LIVE. THE CAR FELT LIKE IT WAS FIGHTING THROUGH A WINDY DAY (THERE WAS NO WIND) AND THE CAR WAS ALL OVER THE ROAD. I WAS SO TIRED BY THE TIME I GOT TO MY DESTINATION! I TOOK THE CAR TO MY DEALERSHIP AND THEY TOLD ME THERE WERE NO BULLETINS ARE RECALLS FOR THIS PROBLEM. THEY SAID I WOULD HAVE TO GET USED TO IT. THEY RESET THE "FLASH" OR SOMETHING LIKE THAT AND IT HELPED FIX THE FEELING THAT I WAS DRIVING ON ICE. BUT THE STEERING IS NOT BETTER. I SAW ON SEVERAL FORUMS THERE ARE OTHER 2011 COROLLA'S WITH THIS SAME PROBLEM. IT IS SCARY, I AM A FEMALE, AND I HATE THIS CAR! I CAN'T SELL IT BECAUSE I OWE TOO MUCH ON IT. WHAT IS MY NEXT STEP??? *TR
Steering, Feb 3, 2012
PURCHASED MY 3RD COROLLA ON 01/14/2011. IT IS A 2011 LE. I NOTICED THAT THE STEERING WHEEL FEELS VERY INDEPENDENT FROM THE ROAD, IT FEELS LIKE I AM DRIVING IN SERIOUS WIND, WHEN THERE IS NO WIND. I DO NOT LIKE THE FEEL AND IT FEELS VERY UNSAFE. I AM NOT DRIVING A VIDEO ARCADE GAME, I AM ACTUALLY BEHIND THE WHEEL OF A MOVING AUTOMOBILE, BUT, HAVE THE FEEL OF DRIVING THE VIDEO ARCADE GAME WITH A VERY SLOPPY AND UNRESPONSIVE FEEL. THIS IS NOT A GOOD EXPERIENCE. MY PREVIOUS COROLLA MODELS WERE A 1986 LE, WHICH I DROVE UNTIL PURCHASING THE 2005 CE MODEL. I DROVE A 2007 RAV4 FOR 10 MOS BEFORE PURCHASING THE 2011 LE. I AM EXTREMELY DISAPPOINTED AND WILL FIGHT TO HAVE THIS FIXED IMMEDIATELY AND WOULD NEVER ALLOW ANYONE ELSE TO DRIVE THIS VEHICLE, ESPECIALLY AN INEXPERIENCED DRIVER. *KB
Exterior lighting, Jan 4, 2012
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE HEADLIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WOULD NOT BE REPLACED BECAUSE THE FAILURE WAS HIS FAULT. THE CONTACT FELT THAT THIS WAS A SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 5,500. THE VIN WAS NOT AVAILABLE.