2002 Toyota Highlander
Problems, recalls and owner-reported issues
Visibility is the leading concern among 327 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Highlander model years with reports.
Of the 2002 reports, 27 involved a crash and 6 involved a fire. 27 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, doors, latchApr 15, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V181000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJul 30, 2002
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 02V208000 on NHTSA.gov
Representative owner complaints
327 reports, newest first.
Visibility, Apr 21, 2006
TOYOTA 2002 HIGHLANDER DRIVER SIDE SUN VISOR KEEPS FALLING DOWN AND ALMOST CAUSED AN ACCIDENT WHILE I WAS DRIVING THE CAR. *JB
Visibility, Mar 7, 2006
DRIVER'S SIDE SUN VISOR WILL NOT STAY IN POSITION. IT WILL ONLY HANG STRAIGHT DOWN, BLOCKING THE VIEW OF THE DRIVER. VISOR HAS NOT BEEN USED IN ANY UNUSUAL MANNER - THE TENSION IN THE VISOR IS SIMPLY GONE. *JB
Engine and engine cooling, Mar 5, 2006
PAST COUPLE OF MONTHS HAVE SEEN SMOKE COMING OUT OF THE TAILPIPE. SLUDGE HAS BUILT UP AND CLOGGED THE PVC SYSTEM AND INSIDE OF THE VALVE COVER CAUSING OIL TO SIT INSIDE AND DAMAGED THE VALVE SEALS. DEALER WANTS TO CLEAN THE SLUDGE UNDER THE VALVE COVERS AND REPLACE THE VALVE SEALS - COST OF 3,900.00. *NM
Visibility, Dec 27, 2005
WITHIN A MONTH, BOTH SUN VISORS STARTED FALLING/ROTATING ON THEIR OWN. WHILE DRIVING, THIS CAN BLOCK YOUR VISION AND NOT ALLOW A 'FULL' VIEW OF WHAT'S AHEAD OF YOU. THE DEALERSHIP I CALLED JUST PUT ME THROUGH TO THE 'PARTS' DEPT. AN EMAIL FROM TOYOTA SAID IT WAS MY PROBLEM. THE SUN VISORS HAVE SEEN NOTHING BUT "NORMAL" USE. *NM
Service brakes, Hydraulic, Nov 27, 2005
IN 30 MPH HIGHWAY TRAFFIC, SEVERAL CARS STOPPED SUDDENLY. I QUICKLY STOMPED ON THE BRAKE PEDAL. IT SEEMED LIKE THE WHEELS LOCKED UP, ESPECIALLY THE LEFT FRONT (LIKE SKATING ON ICE AND APPLYING YOUR TOE PICK (BRAKE)). THE VEHICLE WOULD NOT STOP. CAME VERY CLOSE TO HITTING THE PERSON IN FRONT OF ME AND GETTING HIT FROM BEHIND. THERE IS NO DRIVER CONTROL OF THE BRAKES IN SUDDEN STOPS. THIS HAS HAPPENED MORE THAN ONCE AND IS VERY SCARY. *JB
Suspension, Sep 27, 2005
DT: 2002 TOYOTA RUNNER. THE CONSUMER RECEIVED A RECALL LETTER FOR LOWER BALL JOINT. THE CONSUMER STATED THE WHEELS WERE CUTTING THE TIRES ON FRONT WHERE LOWER BALL JOINT WAS LOCATED. THE CONSUMER CONTACTED TOYOTA, WHO SAID IT IS NOT RELATED TO LOWER BALL JOINT, AND THEY COULD NOT DO ANYTHING ELSE FOR THE CONSUMER. THIS HAS BEING HAPPENING SINCE THE CONSUMER BOUGHT VEHICLE. IT HAS 30,000 MILES , AND NEEDED NEW TIRES.*AK
Other or unspecified, Sep 16, 2005
DT: THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE VEHICLE HAD 49,000 MILES ON IT WHEN HE PURCHASED IT. RECENTLY HE RECEIVED A LETTER FROM THE MOTOR VEHICLE DIVISION WHICH STATED THAT THE MILEAGE ON THE VEHICLE WAS INCORRECT. THE PREVIOUS OWNER HAD 84,000 MILES ON IT. THE PREVIOUS OWNER OF THE VEHICLE WAS A LEASING COMPANY. THE MOTOR VEHICLE DIVISION TOLD THE CONTACT TO FILL OUT A FORM AND THEY WILL CORRECT THE MILEAGE. THE CONTACT WAS UNHAPPY BECAUSE HE PURCHASED THIS VEHICLE THINKING HE HAD 49,000 MILES NOT 84,000 MILES. THE PREVIOUS OWNER HAD PURCHASED THE VEHICLE ON 1-22-05 , AND THE ODOMETER READ 84,045 MILES. THE CONTACT PURCHASED IT ON 2-19-05 AND THE ODOMETER SHOWED 49,345 MILES. *AK
Air bags, Aug 10, 2005, crash
I T-BONED A CAR GOING APPROXIMATELY 35-40 MPH WITH NO BRAKING TIME AND THE AIR BAGS DID NOT DEPLOY. IT CAUSED OVER $12,000 WORTH OF DAMAGE TO THE FRONT END OF MY CAR, BUT THE AIR BAGS DIDN'T GO OFF? I BOUGHT THE CAR USED, BUT WAS TOLD THAT IT WAS A "CERTIFIED" TOYOTA USED CAR. I NOW WONDER IF THERE WAS AN AIR BAG IN IT AT ALL. *JB
Latches/locks/linkages, Jul 26, 2005
I PURACHASE MY TOYOTA SEQUOIA IN AUGUST 2003 FOR THE FIRST SEVERAL MONTH THE VEHICLE WAS NOT DRIVE THAT MUCH, BECAUSE OF MY WIFE'S ILLNESS. WITHIN EIGHT MONTHS THE FRONT DOOR HANDLE BROKE, IT WAS UNDERWARRANTY AND I DID NOT THINK MUCH OF IT, IN APRIL OF THIS YEAR 2005, THE REAR PASSENGER SIDE DOOR HANDLE BROKE AND AGAIN I DID NOT THINK MUCH OF IT. THREE WEEKS AGO ON SUNDAY ONE OF THE MEMBER FROM THE CHURCH WAS ATTEMPTING TO RETREIVE HIS BAG AND THE HANDLE BROKE. WHEN I WENT TO THE DEALER SHIP TO ASK ABOUT REPAIR THEY INFORMED ME THAT IT WOULD BE $300.00, AND 200.00 TO FIX THE PASSANGER SIDE. MY COMMENT TO THEM WAS CONCERNING THE REAR DOOR, WHICH I HAD NOT USED THAT MUCH AND OVER THE LAST 6 MONTH MAYBE 3 TIME AT THE MOST PER WEEK, CERTAINLY NOT ALOT. WHAT WAS AMAZING TO ME WAS THAT THE DOOR HANDLE MECHANISM IS MADE OF PLASTIC AND SO IS THE PASSENGER DOOR HANDLE. MY CONCERN AS A CONSUMER THAT TOYOTA DID NOT DO DUE DILIGENCE TO USE A PLASTIC DOOR HANDLE AND MECHANISM AND GIVEN THAT THINGS BREAK SHOULD NOT HAVE A PRICE TAG OF 300.00 TO REPLACE. I CONTEND THAT METAL PARTS SHOULD HAVE BEEN USED WITH THE UNDERSTANDING AND CONSIDERATION OF THE USE OF THE HANDLES. CONSUMERS SHOULD NOT BE AT THE MERCY OF CAR MANUFACTURES TO PUT ANYTHING INTO A CAR THAT WOULD UTIMATELY WOULD PROVE NOT IN THE CONSUMERS BEST INTEREST. I AM SUGGESTING THAT THERE SHOULD BE A RECALL ON ALL TOYOTA' DOOR HANDLES. PARTICULARLY THE TRUCK WHICH BY DESIGN ARE SUPPOSE TO ENDURE TOUGH USESAGE.
Engine and engine cooling, Jul 19, 2005
I BOUGHT A TOYOTA SAQUOIA LIMITED 4X4 USED IN 2003. WHEN I TOOKIT TO A FRIENDS HOUSE HER HUSBAND SIAD I SHOULD GET THAT TICKING NOISE CHECKED OUT. I TOLD HIM THAT ALL OF THE SUV'S AT THE DEALERSHIP MADE THE TICKING NOISE. WELL, HE WAS RIGHT. WHEN I TOOK IT IN TO BE INSPECTED I WAS TOLD THAT I HAD A CRACKED MANIFOLD. THE MECHANIC SAID THAT ALL OF THE TOYOTA SUV'S AND TRUCKS HAVE PROBLEMS WITH THEIR MANIFOLDS. IF THIS IS TRUE, WHY HAVE THEY NOT DONE A RECALL TO CORRECT THE PROBLEM? I MANIFOLD IS NOT A CHEAP PART TO REPLACE.
Service brakes, Air, May 18, 2005
I AM DEALING WITH UNDERSIZED BRAKE CALIPER AND ASSOCIATED ROTOR AND BRAKE PAD QUALITY PROBLEMS. THE CARS SHAKES VIOLENTLY QWHEN APPLYING THE BRAKES. THEY ARE CAUSING THE ROTORS TO OVERHEAT CAUSING THE ROTORS TO WARP AND EXCESS WEAR. WHILE TOYOTA RECOGNIZED THAT THE CALIPERS ARE TOO SMALL FOR THE 2002 SEQUOIA, THEY WOULD ONLY REPLACE THEM UNDER WARRANTY. NOT SURE WHY THEY ARE ONLY TOO SMALL UNDER WARRANTY. DO THEY GROW AFTER THE WARRANTY EXPIRES? THIS IS BAD POLICY. THE DEALER RECOMMENDED I SPEND THE $2000 TO FIX THE PROBLEM, WHICH TOYOTA SAYS IS NOT A PROBLEM AFTER THE WARRANTY EXPIRES. WHEN I SPOKE TO THE LOCAL DEALER,BOULDER TOYOTA, HE STATED IT IS NOT A SAFETY ISSUE, ONLY A QUALITY QUESTION. I SEEM TO GET TWO DIFFERENT STORIES FROM THE DEALER AND TOYOTA "CUSTOMER EXPERIENCE". I HAVE RESEARCHED A NUMBER OF SITES INCLUDING NHTS AND AUTOBYTEL. APPARTENTLY I AM NOT UNIQUE AND MANY OTHERS ARE CLAIMING PROBLEMS WITH TOYOTA SEQUOIA BRAKES. THIS IS NOT THE QUALITY I EXPECTED FROM A TOYOTA.
Service brakes, Hydraulic, May 16, 2005
STRONG VIBRATIONS FROM FRONT BRAKES
Air bags, May 11, 2005, crash
HAD AN SIDE IMPACT ACCIDENT WHILE DRIVING MY 2002 TOYOTA SEQUOIA. WAS HIT BY A TRUCK TRAVELING BETWEEN 45-50 MPH. STRUCK RIGHT IN FRONT OF DRIVERS DOOR. DRIVERS HEAD WENT THROUGH DRIVERS WINDOW. VEHICLE WAS EQUIPED WITH SIDE CURTAIN AIRBAGS. NONE OF THE AIRBAGS DEPLOYED. VEHICLE WAS DAMAGED ENOUGH TO BE CONSIDERED TOTALED. (ESTIMATE WAS OVER $23,000) TO FIX. WANT TO KNOW WHAT WENT WRONG? PAID EXTRA FOR AIRBAGS THAT DIDN'T WORK. WHO'S RESPONSIBLE?
Engine and engine cooling, Apr 23, 2005
TOYOTA HIGHLANDER-2002-ENGINE OIL TURNED TO SLUDGE, ENGINE JUST SHORT OF SEIZING-NEW ENGINE INSTALLED. *JB
Power train, Apr 21, 2005
TOYOTA 2002 MR2 SPYDER: SEQUENTIAL MANUAL TRANSMISSION (SMT) CREEPING WHILE IN FORWARD OR REVERSE GEAR. THIS HAPPEN TO THE CAR IN DEC OF 2004 BUT WENT AWAY BY ITSELF AFTER A WEEK. I REPORTED TO FREMONT TOYOTA DEALERSHIP IN CA BUT THEY SAID IT WAS NORMAL. AGAIN ON APRIL 15TH 2005, THE SMT CREEPING RECURRED. I BROUGHT THE CAR BACK TO THE SAME DEALERSHIP, THEY REPLACED THE ECU BUT CREEP IS STILL EXIST. AGAIN, THE DEALER PERSISTS THAT THIS IS NORMAL. ACCORDING THE MANUAL BOOK, IT STATES THAT UNLIKE AUTOMATIC TRANSMISSION, SMT DOES NOT CREEP. PLEASE HELP. *NM
Engine and engine cooling, Apr 3, 2005
SHORTLY AFTER THE SECOND OIL CHANGE, 10000 MILES THE EXHAUST SYSTEM STARTED MAKING NOISE. IT STARTED AS A LOUD SOUND FROM THE MUFFLER AND NOW HAS BECOME A RATTLING SOUND AND LOUD EXHAUST NOISE. THE BANGING/RATTLING SOUND IS WORST DURING LEFT HAND TURNS. DEALER STATED WE DAMAGED THE EXHAUST PIPE AND THE BRACKETS NEEDED REPAIR $175. THE MECHANIC WAS UNABLE TO SHOW ME ANY PHYSICAL DAMAGE TO THE EXHAUST SYSTEM. I NOTICED THE NEW HIGHLANDERS HAVE A DIFFERENT AND SMALLER MUFFLER WHICH DOES NOT BANG INTO ADJACENT PARTS. I WONDER IF I AM NOT THE ONLY ONE WITH THIS PROBLEM.*AK
Exterior lighting, Mar 31, 2005
I HAVE A 2002 TOOYOTA HIGHLANDER, AFTER A HEAVY RAINSTORM IN JULY OF 2004, I NOTICED THAT THE HEADLAMP ON MY FRONT DRIVERS SIDE HAD MOISTURE AND WAS FOGGY ON THE INSIDE OF IT. IT WENT AWAY IN ABOUT A WEEK OR SO. AFTER GOING TO A CARWASH I NOTICED THE SAME PROBLEM AND THE AREA WAS WIDER. I NOTIFIED LEE'S TOYOTA IN QUEENS NY. I WAS TOLD BY THE CUSTOMER SERVICE REP. JASON THAT IT WAS NORMAL AND THE HEAT FROM THE LAMP WILL EVENTUALLY MAKE THE MOISTURE EVAPORATE BECAUSE IT WAS MADE THAT WAY. AFTER SEVERAL EPISODES AND THE AREA OF MOISTURE SPREADING EACH TIME IT RAINS SNOWS OR I GO TO A CAR WASH. I NOW HAVE A PROBLEM WITH THE VISION ON MY DRIVERS SIDE ESPECIALLY AT NIGHT. THE AREA IS BEING OBSTRUCTED BECAUSE OF THE FOG IN THE HEADLAMP. I ALMOST HAD 2 ACCIDENTS BECAUSE OF IT.I NOTIFIED LEE'S TOYOTA ON SEVERAL OCCASIONS, AND WAS TOLD THEY COULD DO NOTHING UNLESS I PAY FOR IT. I AM DISABLED, MUST WEAR CORRECTIVE LENSES WHILE DRIVING AND NOW I HAVE A PROBLEM THAT HINDERS MY VISION. I READ THE CAR MANUAL AND THERE ARE NO ARTICLE ABOUT THIS. MY NIECE HAS THE SAME SUV AND SHE DOES NOT HAVE THIS PROBLEM, I CONTACTED TOYOTA MOTOR CORP. AND WAS TOLD THAT I SHOULD HAVE NOTIFIED THEM BEFORE AND I TOLD THEM I DID NOTIFY THEM WHEN I BECAME AWEAR OF THE PROBLEM. TOYOTA MOTORS TOLD ME THAT THEY WILL PAY TO HAVE IT FIXED BUT I MUST FIX IT AND PAY FOR IT FIRST AND THEY WILL REIMBURSE ME. I FEEL THAT IT IS A DEFECT AND THAT TOYOTA SHOULD FIX THE PROBLEMAND PAY FOR IT BEFORE I HAVE A ACCIDENT OR SOMETHING. PLEASE LOOK INTO THIS SITUATION. I AM ON A FIXED INCOME AND CAN'T AFFORD IT AT THIS TIME.
Air bags, Mar 11, 2005, crash
HEAD ON COLLISION OF AN ABANDONNED VEHICLE AT 30-35 MPH IN A 2002 TOYOTA HIGHLANDER-AIRBAGS DID NOT DEPLOY.*AK
Service brakes, Hydraulic, Jan 26, 2005
I HAVE A 2002 TOYOTA SEQUOIA LIMITED. THE BRAKES NEEDED REPLACING AT 21000 MILES.THIS IS CONCIDERED NORMAL , FOR THIS HEAVY CAR. THE DEALER REQUESTED $330.00 TO REPLACE PADS I SHOPPED AROUND GOT THE JOB DONE FOR $250.00. BUT THE BRAKES STARTED VIBRATING WHENEVER I APPLIED THEM. TOOK IT BACK TO REPAIR CENTER THEY RE-DID THE ENTIRE BRAKE JOB WITH DIFFERENT FACTORY PADS (26000 MI) , SAME RESULT. I THEN TOOK IT TO THE DEALER I BOUGHT THE CAR FROM (33000 MI) , THEY CHECKED IT OUT, PROBLEM NOT OCCURING AT THIS TIME. NO REPAIR DONE. I TOOK IT TO THE TIRE CENTER I ALWAYS USE FOR TIRES, THEY REPLACED REAR ROTORS, PROBLEM NOT FIXED. I THEN REPLACED THE FRONT ROTORS & PADS MYSELF. VIBRATION STILL OCCURING. I HAVE SPENT $800.00 TO FIX THE VIBRATION. TALKED TO TOYOTA ABOUT IT THERE IS A SERVICE BULITTEN ABOUT THIS COMPLANT, IT SHOULD BE FIXED FREE OF CHARGE. BUT THE CAR IS AT 41000 MI NOW. THE WARRANTY IS 36000 MILES.TOYOTA REFUSED TO MAKE NECESSARY REPAIRS UNDER WARRANTY, EVEN THOUGH COMPLAINT WAS ORIGINALLY PLACED DURING WARRANTY PERIOD. REPAIR COST APPROX $2000.00 PER SERVICE WRITER. I WILL NEVER DEAL WITH TOYOTA AGAIN! *AK
Power train, Jan 4, 2005
ONCE YOU COME TO A STOP DURING NORMAL BREAKING, AND TAKE YOUR FOOT OFF THE BREAK PEDAL TO START MOVING FORWARD, THERE IS A ?THUMP? AS IF YOU ARE BEING HIT FROM THE REAR. THIS IS SIMILAR AS BEING REPORTED IN ODI?S 10089480 AND 10092834. DEALER STATES THIS IS NORMAL IN TRUCKS, THAT IT IS THE NATURAL SPACING IN THE DRIVE SHAFT WITH REAR WHEEL DRIVE.THE ONLY WAY FOR THE PROBLEM NOT TO OCCUR, IT TO GLIDE TO A SMOOTH STOP.*AK
Service brakes, Hydraulic, Dec 21, 2004
2002 TOYOTA SEQUOIA BRAKES VIBRATE SEVERELY. VSC SYSTEM WARNING LIGHT FREQUENTLY COMES ON. PROBLEM HAS EXISTED SINCE CAR HAD 10,000 MILES, NOW HAS 36,000 AND DEALER AND TOYOTA CLAIM IT IS OUT OF WARRANTY. TOYOTA CLAIMS THAT CAR HAS NO BRAKE PROBLEMS, NO SAFETY PROBLEMS AT ALL, AND THAT ORIGINAL BRAKES ARE NOT DEFECTIVE IN DESIGN. I AM INFORMED THAT TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN, ALTHOUGH TOYOTA DENIED THIS THE DEALER ADMITTED THAT IT EXISTED, BUT I HAD TO SPECIFICALLY COMPLAIN ABOUT THE SPECIFIC BRAKE PROBLEM, OR THEY WOULD NOT AND DID NOT ADVISE ME OF THE REMEDY. THESE BRAKE ISSUES ARE A SERIOUS SAFETY PROBLEM.*AK
Latches/locks/linkages, Dec 14, 2004
PLASTIC DOOR HANDLES ON TOYOTA SEQUOIAS EASILY BREAK OFF, VERY FLIMSY. THIS COULD LEAD TO SOMEONE GETTING TRAPPED IN THEIR CAR, ESPECIALLY IF YOU ARE INVOLVED IN AN ACCIDENT AND NEED TO OPEN THE DOOR QUICKLY OR AGGRESSIVELY. MY NEIGHBOR HAPPENS TO HAVE THE SAME VEHICLE EVEN THE SAME COLOR AND I ASKED HIM HOW HE LIKES IT AND HE SAID FANTASTIC, EXCEPT WE HAVE BROKEN OFF 2 DOOR HANDLES. WHEN I TOOK IT TO THE DEALER THE SERVICE WRITER CASUALLY MENTIONED, "OH, WE GET THESE IN ALL THE TIME". I CONTACTED THE DEALER AND THE TOYOTA ZONE OFFICE AND THEY WILL NOT PAY FOR THE $175 REPAIR. THIS IS A SERIOUS SAFTEY HAZARD AND A DEFECTIVE PRODUCT.*AK
Service brakes, Air, Dec 9, 2004, crash
WHILE TRAVELING AT LESS THAN 20 MPH, THE DRIVER IN FRONT SLAMMED INTO THE CAR IN FRONT OF THEM (NO BRAKE LIGHTS). I IMMEDIATELY STOMPED ON THE BRAKES... THE HIGHLANDER SLOWED VERY BRIEFLY AND THEN WENT "NUMB". THE HIGHLANDER CAME TO A STOP ONLY BY HITTING THE CAR IN FRONT OF ME. THERE WAS PLENTY OF ROOM TO STOP AND IT SHOULD HAVE. THIS IS THE 3RD TIME THE HIGHLANDER HAS "LOCKED UP" ON SUDDEN SHORT STOPS.*AK
Equipment, Dec 7, 2004
I PURCHASED A 2002 TOYOTA SAQUOIA IN THE YEAR OF 2002,IN THE YEAR 2003 MY AIR CONDITIONING SYSTEM WENT OUT IN MY NEW VEHICAL UPON TAKING IT TO THE LOCAL TOYOTA DEALER I WAS TOLD THAT MY COMPLETE AIR CONDITIONING SYSTEM NEEDED TO BE REPLACED,I HAVE WENT A COMPLETE YEAR WITH OUT AN AIR CONDITION SYSTEM MIND YOU I LIVE IN AUGUSTA GEORGIA,THIS CAUSES SEVERAL THINGS TO NOT FUNCTION PROPERLY SUCH AS GAS GAGE NOT PROPERLT WORKING,WHEN YOU DRIVE THE CAR 60 MPH OR OVER THE TRUCK BEGAN TO BURN,THE AIR COMES ON AUTOMATICLLY AND THE TRUCK BEGAN TO JUMP VERY BADLY LIKE THE CAR IS GOING TO BLOW UP,THE HEAT ONLY WORKS WHEN YOU SET IT AT 80 DEGREES OR HIGHER SO YOU CAN ONLY LEAVE IT ON FOR SO LONG THEN YOU MUST TURN IT OFF AND WHEN IT GETS COLD AGAIN YOU HALF TO TURN IT ON AGAIN THIS GOES ON ALL DAY LONG.I CAN'T SEM TO GET ANY ONE FROM TOYOTA TO HELP ME WITH THERE DEFAULT, MY WIFE WON'T EVEN DRIVE THE CAR.SO WHEN I TOOK IT TO A NOTHER DEALER TO SEE IF THIS WAS REALLY THE PROBLEM HE TOLD ME THAT THE SYSTEM WAS REALLY BLOWEN.SIRS I WORK VERY HARD FOR MY MONEY AND I DON'T HAVE A LOT OF IT TO GIVE AWAY,IREALLY DON'T APPRICIATE A PRESTEGIOUS COMPANY SUCH AS TOYOTA TO PRAY ON ON IT'S CONSUMER. WHEN THE VEHICAL WAS CHECKED TO SEE IF THERE WAS A RECALL AT MY REQUEST THERE WAS WHAT YOU CALL A BULLITEN ON THIS PROBLEM,I THEN ASKED IF YOU KNOW THAT THIS PROBLEM ENOUGH WHY ISN'T THERE A RECALL I REALLY DON THINK THAT I THE CONSUMER SHOULD HALF TO FOOT A $2000 BILLL ON SOMETHING THAT WAS NOT MY FAULT I AM VERY SORRY THAT I PICKED A TOYOTA SEQUOIA THIS IS NOT A CHEAP VEHICAL IF YOU CAN HELP ME AND MY FAMILY PLEASE DO SO.THANK YOU IN ADVANCE. *AK
Exterior lighting, Dec 2, 2004
WHENEVER MY VEHICLE IS LOADED UP THE HEADLIGHTS BLIND ONCOMING DRIVERS.I DREAD GOING ON VACATION WITH THIS VEHICLE.TOYOTA DEALER SAID A FIX WAS NOT AVAILABLE.I TOW A 15 FT BOAT 1200LBS.ALTHOUGH THE VEHICLE IS RATED FOR 3500LBS TOWING CAPACITY THE HEADLIGHTS WHEN TOWING BLIND ONCOMING TRAFFIC I ASSUME TO POOR SUSPENSION DESIGN.*AK