2002 Toyota Highlander
Problems, recalls and owner-reported issues
Visibility is the leading concern among 327 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Highlander model years with reports.
Of the 2002 reports, 27 involved a crash and 6 involved a fire. 27 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, doors, latchApr 15, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V181000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJul 30, 2002
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 02V208000 on NHTSA.gov
Representative owner complaints
327 reports, newest first.
Visibility, Oct 21, 2007
I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. SO FAR THIS HAS NOT CAUSED A SAFETY ISSUE BUT THE POTENTIAL IS DEFINITELY THERE. *TR
Structure, Oct 8, 2007
DRIVERS SIDE SUN VISOR IN '02 TOYOTA HIGHLANDER WILL NOT STAY UP. THE PASSENGER SIDE IS STARTING TO FAIL AS WELL. THIS IS A CONSISTENT PROBLEM. *TR
Steering, Oct 3, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. EACH TIME THE VEHICLE IS DRIVING FORWARD OR IN REVERSE AT APPROXIMATELY 4 TO 10 MPH, IT SHAKES VIOLENTLY. THE FAILURE OCCURS INTERMITTENTLY AND USUALLY IN COLD WEATHER. THE VEHICLE SHAKES ROUGHLY AFTER IT HAS BEEN DRIVEN FOR A WHILE. THE VEHICLE WAS TAKEN TO A DEALER ON TWO OCCASIONS. SERVICE BULLETIN NUMBER 20040604 WAS REFERENCED. THE DEALER DISCOVERED THAT THE STEERING RACK AND STEERING COMPUTER FAILED AND NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 40,000.
Equipment, Sep 28, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 65 MPH, THE PASSENGER REPLACED THE CIGARETTE LIGHTER AND, WITHOUT WARNING, IT EJECTED AND BURNED HIS HAND. PRIOR TO THE FAILURE, THE CIGARETTE LIGHTER FAILED TO OPERATE WHEN THE PASSENGER ATTEMPTED TO USE IT TO WARM HIS COFFEE. ON MAY 22, 2007, AN INSPECTOR FROM TOYOTA VIDEOTAPED AND DUPLICATED THE FAILURE, HOWEVER, HE WAS UNABLE TO DISCUSS HIS FINDINGS WITH THE CONTACT. ON JUNE 18, 2007, THE CONTACT RECEIVED A LETTER STATING THAT A FACTORY REPRESENTATIVE INSPECTED THE VEHICLE AND THE CASE WAS TRANSFERRED TO TOYOTA MOTOR SALES USA. THE CONTACT WAS GIVEN CASE NUMBER 200705071073 AND WAS INFORMED THAT HE WAS RESPONSIBLE FOR NOTIFYING TOYOTA MOTOR SALES USA FOR MORE DETAILS. THE FAILURE MILEAGE WAS 87,900 AND CURRENT MILEAGE WAS 94,563.
Visibility, Sep 4, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 30 MPH OR GREATER, THE SUN VISOR DROPPED TO A VERTICAL POSITION WHEN THE VEHICLE VIBRATED. THE FAILURE OCCURRED WITHOUT WARNING AND MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE DEALER STATED THAT THE SUN VISOR CLIPS WERE DEFECTIVE. AS OF SEPTEMBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED THE SUN VISOR COULD DROP ON ANY VEHICLE MOVEMENT SUCH AS BUMPS IN THE ROAD, OR APPLYING THE BRAKES. THE SUN VISOR IN THE VERTICAL POSITION BLOCKS THE DRIVERS VIEW OF THE ROAD. UPDATED 09/18/07. *JB
Structure, Aug 23, 2007
SAFETY ISSUE WITH TOYOTA 2002 HIGHLANDER. THE DRIVER'S SIDE SUN VISOR REPEATEDLY FALLS DOWN OBSCURING VISION OF THE ROAD LEADING TO POTENTIAL ACCIDENTS. *TR
Visibility, Aug 17, 2007
SUN VISOR ON MY DRIVER SIDE OF MY 2002 TOYOTA HIGHLANDER WILL STAY IN THE UP POSITION (AGAINST THE CEILING). ANY SLIGHT BUMP IN THE ROAD CAUSES IT FALL AND BLOCK MY VISION. IT'S QUITE A HAZARD! *JB
Engine and engine cooling, Jul 31, 2007
HAVE REGULARLY MAINTAINED MY VEHICLE WITH ALL REQUIRED AND SUGGESTED TOYOTA MAINTENANCE SCHEDULES, THROUGH THE DEALERSHIP, AND WITH ONLY 68,000 MILES, I NOW HAVE LEARNED I HAVE AN OIL LEAK BETWEEN THE MOTOR & TRANSMISSION. *JB
Fuel system, Gasoline, Jul 16, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT HER VEHICLE HAS AN OIL LEAK, WHICH REQUIRES HER TO ADD OIL TO THE VEHICLE EVERY TWO DAYS. THE DEALER STATED THAT THIS IS AN ISSUE WITH THE FUEL SYSTEM. THE VIN, ENGINE SIZE, AND MILEAGE INFORMATION WERE UNKNOWN.
Equipment, Jun 14, 2007
THE PROBLEM IS WITH THE AIR CONDITIONING A/C CONTROL UNIT. I'D TALKED TO SEVERAL TOYOTA OWNERS ABOUT THIS, AND THEY SAID THAT THEY HAVE HAD THIS PROBLEM , AND EACH HAS TAKEN IT TO A DEALERSHIP NEAR THEM AND GOT THE SAME REPLY. THIS WAS A VERY EXPENSIVE REPLACEMENT PART. THE DEALERSHIP THAT I WENT TO SAID THEY HAVE SEEN A FEW VEHICLES. THE OWNERS I TALKED TO OWNED HIGHLANDERS,4 RUNNERS, AND MINIVANS. MY WIFE'S HIGHLANDER IS A 200, 2 THE OTHER VEHICLES RANGE FROM 2002 TO 2004, FOR AS I KNOW THERE HASN'T BEEN ANYTHING REPORTED ABOUT THIS. I SENT AN EMAIL TO TOYOTA AND ALL I GOT BACK WAS THEY HAVEN'T HAD ANY RECALLS FOR THAT. THE PROBLEM WITH MY WIFE'S HIGHLANDER WAS THAT THE HEAT STOPPED WORKING DURING THE WINTER. THE ONLY WAY TO GET IT TO WORK WAS TO KEEP TURNING THE KNOB UNTIL IT WOULD START BLOWING WARM AIR, BUT IT WOULD NOT DO IT FOR LONG. THE A/C WORKED FINE ,BUT WHEN WINTER RETURNED, THERE WAS NO HEAT. IF THE WAS A CONTINUING PROBLEM, AND MORE DEALERS FOUND OUT ABOUT, WHY WEREN'T THEY DOING SOMETHING ABOUT IT. IF ONE COULD RESEARCH THIS I WOULD APPRECIATE IT. *AK
Structure, Jun 5, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE DRIVER AND PASSENGER MUD FLAPS HAVE CRACKED. THE FLAPS HAVE NOT BEEN REPLACED. THE DEALER STATED THAT THEY WILL NOT REPLACE THE MUD FLAPS FOR FREE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 89,000.
Structure, May 22, 2007
SUN VISORS ON 2002 TOYOTA HIGHLANDERS DID NOT STAY IN POSITION AND INTERFERED WITH DRIVER VISIBILITY- THE SUN VISORS WILL NOT STAY IN THE UP POSITION AND WILL DROP DOWN INTO THE DRIVER'S EYES WHILE DRIVING. FURTHERMORE, THE SUN VISORS WERE RENDERED USELESS AS THEY WILL NOT STAY IN POSITION WHEN IN USE. THE DRIVER IS FORCED TO EITHER NOT USE THE VISOR, A HAZARD WHEN DRIVING INTO THE SUN, OR MUST SLUMP DOWN IN THE SEAT AND USE THE VISOR IN THE COMPLETELY DOWN POSITION. BOTH THE PASSENGER AND DRIVER'S VISORS ARE AFFECTED. THIS WAS A KNOWN ISSUE WITH 2002 HIGHLANDERS AS DOCUMENTED ON OWNER'S WEB FORUMS. *AK
Visibility, May 22, 2007
I PURCHASED A 2002 TOYOTA SEQUOIA IN NOVEMBER 2002. WHEN THE VEHICLE WAS PURCHASED THE SALES PERSON TOLD ME THAT THE HEATING/AIR CONDITIONER SYSTEM APPEARED TO BE A POORLY DESIGNED, BUT I DID NOT THINK THAT A BIG OBSTACLE TO MY PURCHASE. I HAD CONTINUAL PROBLEMS TRYING TO REGULATE THE TEMPERATURE IN THE VEHICLE. IT WAS EITHER 65 DEGREES AND THE NEXT LEVEL DOWN WAS COLD. I WAS ALWAYS FLIPPING THE KNOB BACK AND FORTH TRYING TO REGULATE THE TEMPERATURE. THIS WAS NOT A BIG SAFETY ISSUE UNLESS TAKING MY EYES OFF THE ROAD FOR THESE ADJUSTMENTS CAN BE CONSIDERED HAZARDOUS. BUT I LIVE IN A SOMEWHAT COLD CLIMATE AND I HAVE HAD TROUBLE KEEPING THE WINDOWS DEFROSTED ON SOME DAYS PARTICULARLY IF THE HUMIDITY WAS HIGH. THIS COULD BE CONSIDERED A SAFETY ISSUE. I JUST TOOK THE VEHICLE TO THE TOYOTA SERVICE DEPARTMENT BECAUSE AIR CONDITIONER LIGHT WAS BLINKING. LOOKING AT A REPAIR BILL OF AROUND $1,600.00 FOR A NEW COMPRESSOR AND CLUTCH. OF COURSE, I DO NOT HAVE AN EXTENDED WARRANTY AS THIS WAS MY SIXTH TOYOTA ,AND I HAVE NEVER HAD ANY PROBLEMS SUCH AS THIS IS THE PAST. SINCE I HAVE READ THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEMS I WOULD URGE SOMEONE TO LOOK INTO THE ISSUE BEFORE SOMEONE GOT KILLED BECAUSE OF INABILITY TO SEE OUT THE FRONT WINDOW. *AK
Power train, May 19, 2007
ONE WEEK AGO I WAS RUNNING ERRANDS WITH THE TOYOTA SEQUOIA, BUT THE CAR REFUSED TO START ONCE I COMPLETED MY ERRANDS. EVENTUALLY, THE CAR HAD TO BE TOWED AND THE REPAIR SHOP REPORTED THAT THE GEAR SHIFT BRACKET AND LEVER WERE BROKEN AND THEREFORE PREVENTED THE GEAR FROM PROPERLY GOING INTO PARK. THE REPAIR SHOP REPORTED SEEING SEVERAL SUCH CASES RECENTLY BUT STATED THAT TOYOTA HAS INFORMED HIM THAT THE PROBLEM RESULTED FROM IMPROPER HANDLING OF THE GEAR SHIFT. I HAD THECAR FOR MORE THAN 5 YEARS AND HAVE ALWAYS FOLLOWED THE PROPER PROCEDURE. PERHAPS THIS NEEDED FURTHER INVESTIGATION. *AK
Visibility, May 19, 2007
DRIVER'S SIDE SUN VISOR ON THE 2002 TOYOTA HIGHLANDER WILL NOT STAY UP. IT FALLS DOWN ON A REGULAR BASIS ,AND SOMETIME FALLS DOWN WHILE DRIVING, MOMENTARILY, OBSTRUCTING MY VIEW OF THE ROAD AHEAD. DEALERSHIPS QUOTED ME A COST UPWARDS OF $600, PARTS ONLY, TO REPLACE IT, AND I DIDN'T AND HAVE NEVER USED THE HOMELINK FEATURE, WHICH APPARENTLY WAS LARGELY RESPONSIBLE FOR THE RELATIVELY HIGH COST OF REPAIR.*AK
Visibility, Other or unspecified, May 4, 2007
DRIVERS SIDE SUN VISOR FALL DOWN INTO DRIVERS VIEW WITHOUT WARNING, BLOCKING THE DRIVERS VIEW AND CREATING A SERIOUS SAFETY ISSUE. THE DRIVERS VISOR WILL NOT STAY IN PLACE ON MY 2002 TOYOTA HIGHLANDER. THERE IS NO VISIBLE DEFECT WITH THE VISOR AND NO DAMAGE TO THE VEHICLE THAT CAUSED THIS PROBLEM TO START. JUDGING FROM THE WEB SITE "HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM/" THERE ARE A LOT OF PEOPLE WITH THIS PROBLEM. COST TO REPLACE THE VISOR WITH HOME LINK GARAGE DOOR OPENER IN IT COSTS OVER $600, CAUSING MANY PEOPLE TO TRY MANY DIFFERENT POOR METHODS OF FIXING THIS SAFETY PROBLEM. *JB
Equipment, Apr 30, 2007
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT ATTEMPTED TO CHANGE THE FRONT DRIVER'S SIDE TIRE WITH THE JACK PROVIDED BY THE MANUFACTURER. THE JACK BENT FORWARD AND CAUSED THE VEHICLE TO LEAN TOWARDS HIM. HE BELIEVED THAT THIS WAS DUE TO METAL FATIGUE OF THE JACK. AS A RESULT, THE TIRE LANDED ON HIS LEFT FOOT AND TRAPPED IT UNDERNEATH THE VEHICLE. WHEN HE CONTACTED THE MANUFACTURER, THEY SENT HIM A LETTER STATING THAT THE VEHICLE'S WEIGHT CAUSED THE JACK TO FAIL. NO OTHER OFFERS, EXPLANATIONS, OR REMEDIES HAVE BEEN MADE. THE CURRENT MILEAGE IS 55,500 , AND FAILURE MILEAGE WAS 48,000. *AK UPDATED 06/06/07 *TR
Visibility, Apr 26, 2007
DRIVER'S SIDE SUN VISOR HAS BEEN FALLING SLIGHTLY FROM IT'S RESTING POSITION ON THE HEADLINER. ON 4-20-07 THE VISOR FELL SUDDENLY ALL THE WAY DOWNWARD AND FULLY BLOCKED MY VIEW OF THE ROAD MOMENTARILY. I IMMEDIATELY WENT TO MY LOCAL TOYOTA DEALER FOR ADVISE ON THIS PROBLEM. HE THOUGHT THERE HAD BEEN A TSB ON THE VISOR BUT INDICATED THAT IT WAS THE LEXUS VERSION THAT HAD THE BULLETIN. I DO NOT KNOW THIS TO BE A FACT. THE NEW VISOR IN MY CASE IS COST PROHIBITIVE AT OVER 600.00. I AM NOT A SAFETY EXPERT BUT THIS SEEMS TO BE A SLAM DUNK SAFETY ISSUE AND NOT A "I WANT MY VISOR REPLACED FOR FREE" ISSUE. CLEARLY A DEFECT INVOLVING PUBLIC SAFETY. I SUSPECT SOME ACCIDENTS WOULD GET MORE ATTENTION-BUT WHY WAIT FOR ONE WHEN THIS PROBLEM IS SO WELL DOCUMENTED? *JB
Visibility, Mar 1, 2007
SUN VISOR, WHEN FLIPPED FORWARD AS FAR AS IT COULD GO, WOULD IMMEDIATELY DROP DOWN TO A VERTICAL POSITION, THUS BLOCKING MY VIEW. I HAD TO BEND DOWN TO PEEK BELOW THE SUN VISOR. *JB
Engine and engine cooling, Feb 28, 2007
I HAVE OWNED A 2002 TOYOTA HIGHLANDER 4 CYLINDER, 2WD. MY CAR STALLED ON THE ROAD ABOUT TOW WEEKS AGO AND I HAD IT TOWED TO A TOYOTA DEALER. I HAVE TAKEN VERY GOOD CARE OF MY CAR AND CAN PROVIDE SOME PARTIAL PAPER WORK OF MY MAINTENANCE. THE DEALER IS TELLING ME THAT I NEED A NEW ENGINE, AND MY BILL WILL GO OVER $5000.00. IT HAS ONLY 77000 MILES AND NO PHYSICAL DAMAGE TO THE CAR (NO ACCIDENTS). I HAVE HEARD ABOUT THE OIL SLUDGE LAW SUIT BUT IT COVERS ONLY 6 CYL BUT NOT 4 CYL. COULD YOU PLEASE HELP ME OUT ON THIS ISSUE. THANKS. *JB
Visibility, Feb 11, 2007
BOTH DRIVER AND PASSENGER FRONT SUN VISORS BECOME UNABLE TO STAY IN A FIXED VERTICAL POSITION. BOTH HAVE STARTED TO FALL DOWN, WHICH BLOCKS THE DRIVER'S VIEW. THIS IS A VERY SEVERE HAZARD AND COULD CAUSE A WRECK. *NM
Air bags, Feb 7, 2007
AIR BAG WARNING LIGHT COMES ON. DEFECTIVE CENTER AIRBAG SENSOR. *NM
Suspension, Feb 2, 2007
1:40 PM, JAN 20, 2007, I WAS DRIVING MY SEQUOIA N/B ON SIERRA HWY IN THE CITY OF SANTA CLARITA. I WAS TRAVELING APPROX 40-45 MPH. I NOTICED A SLIGHT STIFFNESS IN THE STEERING. A SHORT TIME LATER THE LEFT FRONT OF MY VEHICLE VIOLENTLY FELL TO THE GROUND. THERE WERE VEHICLES BEHIND ME AND WITH DIFFICULTY I STEERED TO THE CURB. WHEN THE VEHICLE FELL TO THE GROUND, I HEARD A LOUD 'BANG', AND I FELT THAT I LOST SOME OF MY BRAKES. ONE OF THE DRIVERS BEHIND ME TOLD ME SHE SAW SPARKS COMING FROM UNDER MY VEHICLE. I LOOKED AT THE FRONT OF MY VEHICLE. I SAW THE LEFT FRONT TIRE, WHEEL & HUB (ALL STILL ATTACHED) FOLDED UNDER THE LEFT RUNNING BOARD PREVENTING THE FRONT FENDER AND BUMPER FROM FALLING DIRECTLY TO THE ROADWAY. I SAW THAT THE BRAKE LINES APPEARED TO BE BROKEN. I HAD THE VEHICLE TOWED TO TOYOTA ON MON, JAN 22, 2007. I WAS TOLD THAT IT APPEARED THE LEFT UPPER BALL JOINT HAD BROKEN CAUSING THE WHEEL TO BREAK AWAY FROM THE VEHICLE. THE DEALERSHIP CONTACTED THEIR SERVICE DIRECTOR TO DETERMINE WHAT REPAIRS SHOULD BE MADE. I WAS SUBSEQUENTLY TOLD THAT MY VEHICLE WAS OUT OF WARRANTY AND THAT TOYOTA HAD 'NO LIABILITY' TO REPAIR MY VEHICLE AT THEIR EXPENSE. REPAIR ESTIMATE IS APPROX $5,000. + THE RENTAL VEHICLE THEY ARRANGED. I WAS TOLD A REGIONAL SERVICE INSPECTOR WOULD LOOK AT MY VEHICLE. I TOLD THEM THAT I WANTED THE OLD PARTS IF REPAIRS WERE TO BE MADE. I AM NOW AFRAID TO DRIVE MY VEHICLE. I WENT TO THE TOYOTA WEB SITE AND NOTICED NUMEROUS RECALL NOTICES FROM TOYOTA FOR FRONT BALL JOINT FAILURES ON MY TYPE OF VEHICLE. I RECEIVED NO RECALL NOTICES FROM TOYOTA. TOYOTA STATED MY VIN WAS NOT ON THE LIST FOR ANY RECALL NOTICES. THE TOYOTA SERVICE DEPT STATED THAT THIS WOULD NOT BE CONSIDERED 'NORMAL WEAR AND TEAR' THAT WOULD REQUIRE ME TO HAVE THIS ITEM CHECKED DURING ALL OF MY REGULAR MAINTENANCE SERVICES. THIS FAILURE COULD HAVE BEEN MUCH WORSE, CAUSING SERIOUS INJURY TO MYSELF AND OTHERS ON THE ROAD. AS OF THIS DATE I HAVE NOT BEEN NOTIFIED THAT THE REGIONAL INSPECTOR HAS INSPECTED MY VEHICLE. *JB
Visibility, Feb 1, 2007
2002 HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN UNEXPECTEDLY WHILE DRIVING AND AT TIMES WILL NOT REMAIN IN THE UP POSITION, THUS HINDERING VIEW AT TIMES. *JB
Visibility, Jan 29, 2007
THE SUN VISOR ON MY 2002 TOYOTA HIGHLANDER KEEPS FALLING DOWN INTO MY SIGHT OF VISION. I BELIEVE TOYOTA AND YOUR OFFICE SHOULD INVESTIGATE THIS INCIDENT. IT IS BECOMING A SAFETY HAZARD AND IT IS VERY WIDE SPREAD ON MANY OF TOYOTA VEHICLES. YOU ONLY HAVE TO SEARCH THE INTERNET TO SEE HOW MANY OTHER COMPLAINTS THEY ARE . *JB