2005 Toyota Highlander
Problems, recalls and owner-reported issues
Power train is the leading concern among 225 owner complaints filed for this model year. This is the 13th highest complaint count among 25 Highlander model years with reports.
Of the 2005 reports, 35 involved a crash and 4 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Engine and engine coolingNov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V539000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V112000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderOct 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.
A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Campaign 10V499000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJul 13, 2006
ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.
THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 06V253000 on NHTSA.gov
Representative owner complaints
225 reports, newest first.
Exterior lighting, Aug 28, 2007, fire
MY DRIVER SIDE HIGH BEAM HEADLIGHT FLASHED BURNED MY LIGHT ENSEMBLE ON MY 2005 TOYOTA HIGHLANDER. SHOWED TECH AT TOYOTA AND CLAIMED DESPITE NEVER SEEN A FIRE CAUSED BY HEADLAMP THAT IT DID INDEED BURN PLASTIC HOUSING FROM FLASH BURN OUT NOT COVERED BY WARRANTY.*JB
Power train, Aug 23, 2007
2005 V6 TOYOTA HIGHLANDER - TRANSMISSION UPDATE FLASH - DOES NOT RESOLVE LAG ISSUE AS INTENDED, AND LATER MAKES TRANSMISSION STUTTER AND JERKY - NOT RESOLVED AFTER TRANSMISSION FLUID CHANGE AND INSPECTION. TWO DEALERS STATED: COULD NOT REPLICATE ISSUE. FAMILY AND FRIENDS HAVE DRIVEN AND RIDDEN IN VEHICLE AND STATE THEY FEEL IT DRIVES LIKE AN OLD CAR OR WORSE - MAKES NOISES AND IS NOT SMOOTH, ALSO CAN BE DANGEROUS IF A QUICK RESPONSE IS NECESSARY. *TR
Exterior lighting, Aug 10, 2007
DEFECTIVE HEADLIGHT LENSES IN JULY 2006, A 1-INCH DIAMETER OPAQUE "DISCOLORATION " APPEARED IN LEFT FRONT HEADLAMP LENS, DIRECTLY IN FRONT OF AREA CLOSEST TO HALOGEN BULB. BESIDES IMPAIRING LIGHT OUTPUT, I WAS FEARFUL THAT DEFECTIVE AREA WOULD EVENTUALLY BREAK OR CRACK, ALLOWING WATER TO CONTACT HALOGEN BULB - CAUSING IT TO EXPLODE WHEN HOT. (2005 TOYOTA HIGHLANDER WAS 18-MONTHS OLD AT THAT TIME, WITH 25,263 MILES.) TOYOTA REPLACED SAME UNDER WARRANTY. NOW SAME LENS DEFECT / DISCOLORATION IS OCCURRING TO RIGHT FRONT HEADLAMP PLASTIC LENS AT 45,000 MILES, AND AGAIN FEARFUL THAT LENS FAILURE WILL RESULT IN EXPLODING HALOGEN BULB. UNSURE IT TOYOTA WILL COVER THIS SECOND REPAIR. HEADLAMPS AND BULBS ARE ORIGINAL FACTORY EQUIPMENT. *JB
Power train, Aug 4, 2007
THIS PROBLEM HAS BEEN HAPPENING FROM THE FIRST MONTH I BOUGHT MY 2005 TOYOTA HIGHLANDER NEW AT THE DEALERSHIP. TRANSMISSION SHIFT ERRATICALLY. JOLTING SHIFTS ALL THE TIME; ESPECIALLY WHEN ACCELERATING. LAGS IN DOWNSHIFTING, HESITATION IN SHIFTING. I'VE TAKEN IT TO THE TOYOTA DEALERSHIP MANY TIMES. THEY HAVE SAID IT IS LEARNING MY DRIVING HABITS. ONE DEALERSHIP TOLD ME TO TAKE MY FOOT OFF THE GAS AND DEPRESS IT AGAIN - THIS TELLS THE TRANSMISSION WHAT I REALLY WANT TO DO. HE ALSO SAID TO BE AGGRESSIVE WITH THE GAS. MOST OF THE TIME THE DEALERSHIPS SAY THERE DOESN'T SEEM TO BE ANYTHING WRONG WITH IT. BUT I'VE NOTED THAT THEY NEVER TYPE IN MY COMPLAINT ON THE WORK ORDERS. *JB
Other or unspecified, Jun 8, 2007
2005 TOYOTA HIGHLANDER. CONSUMER WOULD LIKE TO RECEIVE RECALL INFORMATION. *MC *TR
Power train, Apr 13, 2007
TOYOTA HILANDER LIMITED. I HAVE A HESITATION WHEN I ACCELERATE. I HAVE HAD IT BACK TO TOYOTA AT LEAST 3 TIMES CONCERNING THIS PROBLEM. THEY TELL ME THAT'S THE WAY IT'S SUPPOSED TO BE. IT'S DANGEROUS IF YOU ARE TRYING TO GET ON AN INTERSTATE AND DON'T HAVE THE ACCELERATION YOU NEED. *AK
Visibility, Wheels, Equipment, Mar 23, 2007
PURCHASED NEW TOYOTA HIGHLANDER 2005 MODEL YEAR IN JULY 2005. VEHICLE WAS PARKED IN DRIVEWAY SINCE. VEHICLE ONLY HAS 23,000 MILES. CORROSSION DEVELOPED WITHIN 9 MONTHS OF PURCHASE IN THESE AREAS: BASE OF ANTENNA, ANTENNA MAST, WINDOW FRAMES, AND ALUMINUM OR ALLOY WHEELS SHOW BUBBLING IN THE SURFACE THAT ARE INCREASING IN SIZE AND DIAMETER.**AK DEALERSHIP AND TOYOTA WERE CONTACTED TO REMEDY PROBLEMS WITH WHEELS WITHOUT SUCCESS. DEALERSHIP REPAINTED CORRODED WINDOWS. DEALERSHIP AND TOYOTA CLAIM CORROSION IS DUE TO ENVIRONMENT - I HAVE HAD 2 OTHER VEHICLES PARKED IN THE SAME LOCATION WITHOUT VISIBLE SIGNS OF CORROSSION. I AM CONCERN THAT THE CONTINUED EXPANSION OF THE BUBBLES AND CORROSSION ON THE WHEELS WILL CREATE A SAFETY HAZARD IF IT WEAKENS THE STRUCTURAL INTEGRITY OF THE WHEES.
Service brakes, Hydraulic, Mar 22, 2007
BRAKE PROBLEM I BOUGHT A 2005 TOYOTA HIGHLANDER IN APRIL 2005. EARLY NOVEMBER 2006 THIS HAPPENED: AFTER I STARTED THE CAR, I HEARD AN EXTREMELY LOUD NOISE WHEN THE BRAKES WERE STEPPED ON. IT SOUNDED LIKE NOISY CONSTRUCTION EQUIPMENT. THE NOISE REPEATED EVERY TIME THE BRAKES WERE STEPPED ON. I HAD THE CAR TOWED TO THE SERVICE AT CRYSTAL TOYOTA IN GREEN BROOK, NEW JERSEY, AND THEY DID SOME WORK ON IT. ABOUT TEN DAYS LATER THE NOISE RETURNED. THE CRYSTAL TOYOTA SERVICE FOREMAN STATED THAT ROTOR PADS NOW HAVE A METALLIC CONTENT. WHENEVER MOISTURE FORMS ON THE PADS DUE TO THE WEATHER, NOISE CAN RESULT. THE SERVICE APPLIED AN ADDITIVE. THE LOUD NOISE REAPPEARED EARLY JANUARY 2007. CRYSTAL TOYOTA SERVICE SUGGESTED DRIVING THE CAR A SHORT DISTANCE AND THE NOISE WOULD GO AWAY. THIS WAS CORRECT. THE NOISE WENT AWAY AFTER DRIVING ABOUT HALF A MILE AND STEPPING REPEATEDLY ON THE BRAKES. I COULD NOT SEE THIS AS A LONG- TERM SOLUTION, HOWEVER, AS THE NOISE LEVEL WAS EXTREME, AND IT WAS LIKELY THAT AN EXCESSIVE IMPACT AND STRESS WERE OCCURRING. IT APPEARED THAT THE BRAKES WOULD EVENTUALLY FAIL. I CONTACTED THE TOYOTA CORPORATION CUSTOMER SERVICE AND JOE LACEFIELD, A NEW JERSEY REPRESENTATIVE, CALLED ME. LACEFIELD DOWNPLAYED MY CONCERN AND SAID HE WOULD LOOK AT THE CAR ON JANUARY 26. I TOLD HIM THAT HE WOULD PROBABLY NOT HEAR THE NOISE SINCE IT DID NOT OCCUR ON MOST DAYS. LACEFIELD CALLED ME AFTER LOOKING AT THE CAR AND SAID THAT HE HAD HEARD NO NOISE. I TOLD HIM THAT I HAD EXPECTED THAT AND HAD POINTED IT OUT TO HIM. HE THEN SAID THAT WHAT I HEARD MUST HAVE BEEN SOME PLAIN EVERYDAY BRAKE NOISE AND THAT THERE WAS NO PROBLEM! TOYOTA CORPORATION CUSTOMER SERVICE THEN TOLD ME THERE WAS NOTHING ELSE THEY COULD DO. THE NOISE HAS NOW OCCURRED ABOUT A DOZEN TIMES. THE ATTITUDE OF LACEFIELD AND OF TOYOTA CUSTOMER SERVICE IS THAT MY COMPLAINT HAS NO MERIT, AND THAT THE EXTREME LOUD NOISE DOES NOT EVEN EXIST! MARCH 14 WAS THE LATEST NOISE OCCURRENCE. UPDATED 05/04/07
Power train, Mar 9, 2007
PURCHASED A NEW 2005 TOYOTA HIGHLANDER 4WD. AFTER 45K MILES THE 4WD TRANSFER CASE BEGAN TO LEAK GEAR OIL AND TRANSMISSION FLUID. I NOTICED THIS SINCE I DO ALL MY OWN OIL CHANGES ON THE VEHICLE. NO HARM WAS DONE, BUT I HAVE BROUGHT THE SAME PROBLEM TO THE DEALERSHIP 5 TIMES. EACH TIME THEY STATED THAT THEY HAVE REPAIRED THE PROBLEM. HOWEVER, WITHOUT FAIL SEVERAL MONTHS LATER I AM STILL EXPERIENCING THE PROBLEM. TOYOTA'S CUSTOMER SERVICE WAS NOT VERY FRIENDLY OR HELPFUL. ONE REPRESENTATIVE STATED THAT THE DEALERSHIP REALLY DID NOT HAVE THE TOOLS TO PROPERLY FIX THE TRANSFER CASE SEALS PROPERLY. MY SAFETY ISSUE: IF THIS TRANSFER CASE FAILS AGAIN AND I DO NOT NOTICE IT, THEN I FEAR THAT THE VEHICLE COULD BE SENT INTO AN UNCONTROLLABLE SPIN OR EVEN WORSE. THUS FAR TOYOTA HAS REPLACED THE TRANSFER CASE TWICE AND THE TRANSMISSION ONCE WITH A RE-MANUFACTURED TRANSMISSION. *JB
Steering, Feb 1, 2007
THIS IS NOT A COMPLAINT OR ACCIDENT REPORT BUT A REPORT OF FACTS THAT MAY BENEFIT OTHERS. 2005 MODEL TOYOTA HIGHLANDER, STEERING KNOCKING/CLUNKING. IT CAN BE DETECTED BY WIGGLING THE STEERING WHEEL WITHIN 5 DEGREES. IT IS WORSE WHEN THE STEERING IS LOADED, E.G. WHEN NEGOTIATING BENDS AND MINOR CURVES. TAKEN TO A TOYOTA DEALER AND THEY DECIDED THAT WHOLE STEERING WHEEL SHAFT ASSEMBLY NEEDS TO BE REPLACED. I AM WAITING FOR THE PARTS TO COME IN. I AM REPORTING BECAUSE THIS MAY NOT BE AN ISOLATE CASE. THE PROBLEM IS NOT EASILY DETECTABLE BY UNSUSPECTED DRIVERS. YET IT'S A SERIOUS SAFETY PROBLEM. *JB
Electrical system, Latches/locks/linkages, Jan 24, 2007
TL*- THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DOOR LOCKS ON THE VEHICLE DID NOT LOCK WHEN THE VEHICLE IS PLACED INTO GEAR. THE ONLY WAY THAT THE DOORS LOCK WAS BY MANUALLY LOCKING THEM OR PUSHING THE POWER LOCK BUTTON. ONCE THE DOORS WERE LOCKED THEY COULD NOT BE OPENED BY THE PULL OF THE DOOR HANDLE ONLY BY THE POWER LOCK SWITCH OR MANUALLY. THE CONTACT WAS TOLD BY THE DEALER THAT IT WAS ONLY A PROGRAMMING ISSUE AND THAT THEY WOULD PROGRAM IT FOR HIM, BUT HE LATER FOUND OUT THAT THE VEHICLE DID NOT HAVE A DOOR LOCK PROGRAM FEATURE. *AK UPDATED 2/22/2007 - *NM
Power train, Dec 1, 2006
I OWN A 2005 TOYOTA HIGHLANDER V6. I'M EXPERIENCING A PAUSE OR HESITATION SHIFTING INTO LOW AT VERY LOW SPEEDS (2 TO 4 MPH). THE HESITATION CAUSES THE VEHICLE TO LUNGE BECAUSE THE GAS PEDDLE IS DEPRESSED BEFORE THE LOW GEAR ENGAGES. I FEEL IT IS AN UNSAFE DESIGN BECAUSE IN SLOW TRAFFIC OR NEAR PEDESTRIANS I NEED TO KEEP MY LEFT FOOT ON THE BRAKE TO PREVENT THE CAR FROM LUNGING. TOYOTA HAS INFORMED ME THAT THE VEHICLE IS "OPERATING AS DESIGNED". *NM
Tires, Oct 31, 2006
TRANPATH TOYO TIRES ON 2005 TOYOTA HIGHLANDER THE TIRE CAME ON THE HIGHLANDER. THE TIRE SEEMED TO FUNCATION WELL UNTIL ABOUT 15,000 MILES. THE ROAD NOISE IS GETTING TO BE UNBEARABLE AND THE TRACTION IS POOR AND HAZARDED ON WET ROAD. THAT COULD CAUSE A BAD ACCIDENT. COMPLAINTED TO THE CAR SERVICE DEPARTMENT THEY OFFERED TO SALE US NEW TIRES WITH NO DISCOUNT. VERY DISAPPOINTED TO THE TIRE. *NM
Engine and engine cooling, Oct 10, 2006
DT*: THE CONTACT STATED WHILE DRIVING 2 MPH TOWARDS A STOP, THE VEHICLE WOULD NOT ACCELERATE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING AND TEMPORARILY RECALIBRATED THE ECM ENGINE. ADDITIONALLY, THE SERVICE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT CONTACTED. *AK
Power train, Sep 20, 2006
LONG HESITATION WHEN TRYING TO ACCELERATE FROM A STOP OR LOW SPEEDS. *JB
Engine and engine cooling, Aug 4, 2006
WHEN I ACCELERATE FROM A VERY SLOW SPEED (ALMOST STOP) MY 2005 TOYOTA HIGHLANDER WILL SURGE. I HAVE EXPERIENCE THIS WHEN TRY TO PASS OR WHEN SLOWED TO TAKE A TURN BUT WITH NOT COMING TO A COMPLETE STOP. THE DEALER HAS NOT BEEN ABLE TO CORRECT IT. I GET THE FEELING THAT THEY THINK IT IS NORMAL OR OK. *NM
Power train, Jul 15, 2006
SUMMARY: 2005 TOYOTA HIGHLANDER HAS SIGNIFICATION HESITATION WHEN ACCELERATING. 1.) EVENTS LEADING TO FAILURE: FAILURE IS CONSTANT SINCE IT IS PRESENT DURING NORMAL OPERATION OF VEHICLE; 2. FAILURE AND ITS CONSEQUENCES: IF I ACCELERATE (STEP ON THE GAS PEDAL), THE VEHICLE HESITATES/LAGS/DIES FOR A FEW SECONDS BEFORE VEHICLE WILL BEGIN MOVING. THE CONSEQUENCES OF THIS FAILURE IS THAT THERE IS CONSTANT DANGER WHEN MAKING A LEFT TURN DURING GAPS IN ONCOMING TRAFFIC. ALTHOUGH A MARGIN OF SAFETY IS ALWAYS USED, I AM AFRAID THAT ONE DAY, SOMETHING MAY HAPPEN TO REDUCE THIS MARGIN, E.G. ONCOMING CAR IS ACCELERATING VERY QUICKLY OR THE HESITATION WORSENS FROM A FEW SECONDS TO SEVERAL SECONDS; 3.) WHAT WAS DONE TO CORRECT THE FAILURE: NOTHING. CONTACTED TWO TOYOTA DEALERS, DON DAVIS TOYOTA AND FREEMAN TOYOTA, AND WAS TOLD BY JOHN AND TIM, SERVICE DEPT ADVISORS, THAT THIS IS NORMAL FOR TOYOTAS SINCE ADOPTING FLY-BY OR DRIVE-BY WIRE. BOTH AUTHORIZED TOYOTA SERVICE DEPARTMENT EMPLOYEES SAY THAT TOYOTA IS AWARE OF THIS COMPLAINT BUT THAT THERE IS NOTHING TO BE DONE; THIS IS NORMAL OPERATING PROCEDURE AND FALLS WITHIN THEIR DESIGN PARAMETERS. NO PARTS WILL BE REPAIRED OR REPLACED. THIS SEEMS TO BE A DANGEROUS DESIGN FLAW BY TOYOTA. WHILE THEY ACKNOWLEDGE THE EXISTENCE OF THE PROBLEM, THEY DO NOT FEEL THEY NEED TO RESOLVE AND OFFER NO SOLUTION. *JB
Power train, Jul 13, 2006
2005 TOYOTA HIGHLANDER. ISSUES WITH AUTOMATIC TRANSMISSION SHIFTING PROPERLY. SHIFT LAGS SEVERELY WHEN GAS PEDAL IS ENGAGED CAUSING VEHICLE TO LAG BEHIND AND NOT CATCH UP TO THE PROPER SPEED. VEHICLES BEHIND IT ARE IN A POSITION TO SEVERELY IMPACT THE REAR BUMPER BECAUSE VEHICLE IS NOT MOVING. HAVE HAD CAR TO DEALER AND THEY CLAIM THERE'S NOTHING THEY CAN DO. HAVE ASKED THEM TO CHECK SERVICE BULLETINS AND SEE ABOUT RESETTING THE COMPUTER WHICH TOYOTA CLAIMS IS THE PROBLEM. RESETTING THE COMPUTER DOESN'T WORK. *JB
Power train, Vehicle speed control, Jul 4, 2006, crash
UNEXPLAINED VEHICLE ACCELERATION WITH INABILITY TO STOP BEFORE HITTING VEHICLE IN FRONT OF ME. PULLED OFF OF ROAD BEHIND TRUCK TO PARK. LIFTED FOOT FROM GAS PEDAL TO PUT ON BRAKE SO AS TO PUT VEHICLE INTO PARK. THERE WAS THEN AN EXTREME VEHICLE ACCELERATION WHICH WAS UNCONTROLLABLE WITH BRAKE. SLAMMED INTO TRUCK. TOYOTA CORP CLAIMS NO ERRORS LOGGED IN COMPUTER SYSTEM, AND THAT IF FOOT WOULD HAVE BEEN ON BRAKE PEDAL, THE FILAMENT WOULD HAVE BROKEN. I CAN'T BE CERTAIN THE BRAKING HAPPENED BEFORE THE ACCIDENT-IT WAS VERY FAST. I AM CERTAIN FOOT WAS ON BRAKE AND NOT ON GAS!! THERE HAS BEEN A PREVIOUS DENIAL OF A PETITION TO INVESTIGATE NUMEROUS INSTANCES OF THIS IDENTICAL SITUATION WITH OTHER TOYOTA'S-(NHTSA ACTION # DP05002). NHTSA PLEASE INVESTIGATE THIS!! THERE ARE TOO MANY COMPLAINTS OF THIS HAPPENING-DO SOMETHING BEFORE THERE ARE DEATHS! IS TOYOTA IMMUNE FROM SAFETY RECALLS? I'M SORRY YOU COULDN'T FIND EVIDENCE OF A DEFECT, BUT THERE IS SOMETHING SERIOUSLY WRONG. SEVERE HESITATION, SUDDEN ACCELERATION=POSSIBLE DEATHS. I'VE RECEIVED MY REPAIRED VEHICLE, AND WHEN I WENT TO TRADE IT IN, I WAS OFFERED THOUSANDS LESS THAN TRADE IN IS SUPPOSED TO BE! IF TOYOTA REALLY BELIEVES THERE'S NOTHING WRONG WITH THEIR CAR, WHAT'S THE PROBLEM? AGAIN THEY'RE NOT BEING HELD ACCOUNTABLE! *NM
Vehicle speed control, Jun 14, 2006, crash
I DROVE UP HILL, SLOWED, TURNED, AND PULLED BEHIND TRUCK TO PARK OFF THE SIDE OF THE ROAD. THIS WAS ALSO UPHILL. THE CAR WAS STOPPED, I WENT TO PUT MY FOOT ON THE BRAKE TO SHIFT INTO PARK, AND THE CAR FOR SOME REASON ACCELERATED WILDLY (LOUD ROARING OF ENGINE). IT THEN LURCHED FORWARD VERY FAST AND SLAMMED INTO THE TRUCK THAT WAS IN FRONT OF ME. I HAD NO POWER TO STOP IT. THIS INCIDENT WAS COMPLETELY OUT OF MY CONTROL. I HAVE HAD PROBLEMS IN THE PAST WITH THIS VEHICLE WITH SEVERE HESITATION. I HAVE ALSO HAD A HESITATION, FOLLOWED BY EXTREME ACCELERATION. I DID FILE A COMPLAINT PREVIOUSLY. THIS IS A VERY DANGEROUS CONDITION. IT COULD HAVE BEEN A CHILD I HIT INSTEAD OF A TRUCK!. THE DEALER SAYS THEY CAN'T FIND A PROBLEM WITH MY CAR. THIS IS A SPORADIC OCCURRENCE, BUT IT SHOULDN'T HAPPEN AT ALL. *NM
Power train, May 4, 2006
I HAVE MADE NUMEROUS COMPLAINTS ABOUT THE FUNCTIONING OF THE TRANSMISSION IN MY 2005 TOYOTA HIGHLANDER. IT BEGAN ONE MONTH AFTER I PURCHASED THE NEW CAR. THE PROBLEMS HAVE PROGRESSIVELY GROWN WORSE AND ARE MORE FREQUENT. THE DEALERSHIP INDICATES THAT THE HESITATION AND JERKING OF THE TRANSMISSION IS NORMAL AND A RESULT OF THE ELECTRONIC CONTROLLING OF THE TRANSMISSION. EVEN AFTER THE DEALERSHIP UPDATED THE SOFTWARE, THE TRANSMISSION CONTINUES TO HAVE PROBLEMS. THE DEALERSHIP NOR TOYOTA HAVE NOT OFFERED ANY SOLUTIONS. *JB
Structure, Mar 31, 2006
DT*: THE CONTACT STATED WHILE THE REAR WINDOWS WERE DOWN AND THE VEHICLE WAS DRIVEN AT SPEEDS ABOVE 60 MPH, THE VEHICLE SHUTTERED. THE MANUFACTURER DETERMINED THIS WAS A NORMAL CONDITION FOR THE VEHICLE. *AK UPDATED 4/19/2006 - *NM
Seat belts, Mar 28, 2006, crash
I WAS REAR ENDED BY A TRUCK WHILE STOPPED COMPLETELY ON THE HARDY TOLL ROAD IN HOUSTON. THE TRUCK WAS GOING APPROX 30 MPH. MY SEAT BELT DID NOT WORK AND MY HEAD HIT THE STEERING WHEEL RESULTING IN A CONCUSSION. TOYOTA TOLD ME THAT SEAT BELTS PROVIDE NO PROTECTION DURING A REAR END COLLISION. I THINK THEY ARE WRONG. *JB
Equipment, Other or unspecified, Mar 21, 2006
PRODUCT BRAND/MODEL: GARMIN / STREET PILOT I5 (NAVIGATION/GPS): THERE IS A SINGLE BUT SERIOUS SAFETY ISSUE. MY I5 LOSES SUCTION FROM THE WINDSHIELD DAILY WITHOUT WARNING AND/OR CONSISTENT CONDITIONS (I.E. HOT/COLD/WET/DRY/MOVING/STILL). THERE IS NO DAMAGE TO THE RUBBER SUCTION CUP AND MY CAR IS NEW (2005 HIGHLANDER) AND CLEAN. I TOLD A NEIGHBOR ABOUT IT (HE IS AN ENGINEER) HE SAID THE DEVISES SUCTION CUP IS TOO SMALL RELATIVE TO IT'S WEIGHT AND THUS GRAVITY AND LEVERAGE OVER POWER THE VACUUM OF THE SUCTION OVER TIME (I.E. THE SUCTION CUP IS TO SMALL RELATIVE TO THE WEIGHT IT MUST HOLD UP). THIS CREATES A VERY DANGEROUS TRAFFIC SAFETY ISSUE AS THE UNIT HAS FALLEN ONTO MY LAP SEVERAL TIMES IN THE MIDST OF DRIVING MY CAR AND CAN BE A POTENTIALLY DANGEROUS DISTRACTION (IT COULD JUST AS EASILY FALLEN ON THE FLOOR UNDER MY BREAKS AS WELL). I HAVE CONTACTED THE COMPANY THROUGH OUT THEIR WEB SITE BUT HAVE NOT RECEIVED A RESPONSE TO DATE. THE BIGGER ISSUE IS THAT I AM SURE THOUSANDS OF PEOPLE HAVE THIS AND PRIOR MODELS (I1 TO I4) WHICH WILL ALL HAVE THE SAME SAFETY ISSUE (WHY WAIT FOR A SERIES OF ACCIDENTS TO TAKE ACTION) HELP!*JB
Steering, Mar 14, 2006
2005 HIGHLANDER STEERING COLUMN SHAFT WAS BENT, THIS CAUSED VEHICLE TO MAKE A RATTLING NOISE. *TS THE RATTLING OCCURRED WHEN GOING OVER ROAD EXPANSION GAPS AND MINOR BUMPS. ***NAR***