2008 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 404 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Highlander model years with reports.
Of the 2008 reports, 44 involved a crash and 14 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
EquipmentMay 14, 2009
SOUTHEAST TOYOTA IS RECALLING 3,499 STAINLESS STEEL EXHAUST TIPS SOLD BY SOUTHEAST TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBIRD VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
SOUTHEAST TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS MAY CONTACT SOUTHEAST TOYOTA CUSTOMER LOYALTY DEPARTMENT AT 1-800-301-6859.
Campaign 09E028000 on NHTSA.gov
EquipmentApr 27, 2009
TOYOTA IS RECALLING 39,100 STAINLESS STEEL EXHAUST TIPS SOLD BY TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBRID VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE TOYOTA STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 888-270-9371 MONDAY THROUGH FRIDAY, 5:00 AM TO 6:00 PM, SATURDAY 7:00 AM THROUGH 4:00 PM PACIFIC TIME.
Campaign 09E022000 on NHTSA.gov
Seat belts, rear/otherApr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 08V181000 on NHTSA.gov
Representative owner complaints
404 reports, newest first.
Other or unspecified, Jun 27, 2015
WHILE DRIVING DRIVER'S SUN VISOR FALLS IN FRONT OF DRIVER. IF THERE WAS AN ACCIDENT THE DRIVER COULD BE INJURED BY THE VISOR.
Engine, Jun 22, 2015
ACCORDING TO THE FOLLOWING WEBSITE, THERE IS A KNOWN ISSUE WITH A CHEAP PART ON THE TOYOTA V6 ENGINES. THERE WAS EVEN A RECALL FOR THE PART, HOWEVER, I"M TOLD MY CAR WASN'T ON THE RECAL LIST. HTTPS://SITES.GOOGLE.COM/SITE/TOYOTAV6OILLINESCANDAL/ THE ISSUE AT HAND IS THE CAR HAS BEEN TO THE DEALER FOR ALL MAINTENANCE, SO ITS NOT A NEGLECT ISSUE. THE REAR BANK VVT-I OIL LINE USED IN PRIOR TO 2008 (MINE HAS THIS ISSUE AS WELL) IS METAL WITH A RUBBER HOST CONNECTING THE TWO. THE HOSE RUPTURES, DUMPS ALL OF THE OIL, WHICH SQUIRTS ONTO THE PASSENGER WHEEL, IN THE BRAKES, ETC. IT CAN NOT ONLY CAUSE A FIRE IN THE ENGINE BAY (WHICH IT DID NOT IN THIS CASE), BUT IT COULD ALSO LEAD TO AN INABILITY TO STEER OR BRAKE (NEITHER WERE THE CASE HERE). LASTLY, 6 QUARTS OF OIL DRAINED OUT IN LESS THAN 60 SECONDS, AND THE ENGINE COULD HAVE SEIZED. THIS IS A SERIOUR ISSUE FOR A $35.00 PART.
Other or unspecified, Engine, Jun 6, 2015
WHEN YOU START UP CAR THERE IS A ENGINE GRINDING NOISE FOR A FEW SECONDS. THIS HAS BEEN REPORTED BY MANY PEOPLE ON THE INTERNET, JUST GOOGLE 2008 TOYOTA HIGHLANDER START UP ENGINE NOISE AND YOU WILL GET A BETTER LOOK AT WHAT IT SOUNDS LIKE. THIS COULD LEAD TO SEVERE ENGINE DAMAGE . IT IS A DEFECT IN THE ENGINE.
Engine, Fuel/propulsion system, May 15, 2015
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FUEL PUMP FAILING WAS A KNOWN ISSUE. THE VEHICLE WAS THEN PUT THROUGH A STRESS TEST AND THE SERVICE DEPARTMENT KEPT AND DROVE THE VEHICLE. THE SERVICE MANAGER STATED THAT THE FAILURE WAS NOT THE FUEL PUMP AND THAT THERE WAS AN ISSUE WITHIN THE SYSTEM ONCE THE VEHICLE WARMED UP THAT CAUSED THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Visibility, Structure, May 3, 2015
I HAVE THE SUN VISOR ON MY TOYOTA HIGHLANDER THAT HAS FALLEN DOWN AND IT DOESN'T STAY UP AT ALL ANYMORE. I AM A SINGLE MOTHER WITH THREE CHILDREN AND FIND THIS VERY UNSAFE BECAUSE IT OBSTRUCTS MY VISION ALSO WHEN I LOOK TO THE RIGHT OR LEFT I CONSTANTLY HIT MY FOREHEAD ON THE VISOR THAT IS CONSTANTLY ON THE WAY. IT IS A HAZARD TO ME AND MY 3 CHILDREN. *TR
Air bags, May 1, 2015
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Engine, Apr 8, 2015
I PURCHASED A QUALIFIED PRE-OWNED 2008 TOYOTA HIGHLANDER SPORT FROM RICE TOYOTA IN GREENSBORO, NC IN FEBRUARY OF 2013. SINCE THAT TIME, I HAVE PROPERLY SERVICED THE VEHICLE AND RETAINED ALL SERVICE RECORDS. ON OR ABOUT MARCH 31, 2015, WHILE I WAS DRIVING HOME FROM WORK ON I-40 (65 MPH INTERSTATE HIGHWAY), THE ENGINE IN MY HIGHLANDER SUDDENLY STALLED AND THE CHECK ENGINE LIGHT CAME ON. I COASTED INTO A REST AREA (LUCKILY) AND WAS TOWED TO A SERVICE STATION IN GREENSBORO. A COMPLETE DIAGNOSTIC WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE FAILURE WAS DUE TO A FAULTY ENGINE VALVE SPRING. EVERY MECHANIC I HAVE SPOKEN WITH HAVE INDICATED THAT A VALVE SPRING SHOULD NOT BREAK ON A 2008 TOYOTA WITH AROUND 100K MILES. I SEARCHED ONLINE AND FOUND THAT TOYOTA HAS RECALLED HUNDREDS OF THOUSANDS OF CERTAIN LEXUS MODELS, INCLUDING MODELS FROM 2008 WITH THE SAME 3.5 LITER V6 ENGINE AS IS IN MY HIGHLANDER, FOR FAULTY VALVE SPRINGS THAT RESULT IN SUDDEN ENGINE STALLING. RICE TOYOTA HAS REFUSED TO PROVIDE ANY ASSISTANCE, AS HAS TOYOTA CORPORATION. FURTHER, TOYOTA CORPORATION HAS REFUSED TO PROVIDE ME WITH ANY INFORMATION REGARDING THE MANUFACTURER OF THE VALVE SPRING IN MY VEHICLE AND/OR ANY INDICATION IF THE SAME VALVE SPRING WAS IN THE RECALLED LEXUS MODES. I HAVE SEEN CLASS ACTION LAW SUITS FILED AGAINST TOYOTA FOR CONCEALING ISSUES WITH VALVE SPRINGS. THIS DEFECT CAN BE VERY DANGEROUS AS THE VEHICLE STALLS SUDDENLY AND WITHOUT WARNING. I NEED ASSISTANCE TO MOTIVATE TOYOTA CORPORATION AND RICE TOYOTA TO CORRECT A CLEAR DESIGN AND/OR MANUFACTURING DEFECT THAT CAUSED A POTENTIALLY DANGEROUS ENGINE STALL IN THE MIDDLE OF A MAJOR INTERSTATE HIGHWAY. *TR
Structure, Apr 2, 2015
A FEW MONTHS AFTER BUYING THE VEHICLE NEW, MY HUSBAND NOTICED A MILDEW SMELL IN MY VEHICLE THAT WOULD COME AND GO. I THOUGHT IT WAS JUST FROM LIVING IN A HUMID PLACE. WHEN THE SMELL BECAME CONSTANT, MY HUSBAND LIFTED UP THE FLOOR MAT IN THE BACK SEAT AND DISCOVERED THAT THE CARPET WAS SOAKING WET. WE THEN CONTACTED THE DEALERSHIP TO TAKE THE HIGHLANDER IN TO BE LOOKED AT AND TO SEE WHAT WAS CAUSING THE WATER LEAK. WE TOOK IT INTO THE DEALERSHIP ON JUNE 18, 2014 AND WE WERE LATER INFORMED THAT FOUR RUBBER STOPPERS (WHICH WERE AT THE TIME LOSE INSIDE THE BUMPERS, BUT SHOULD HAVE BEEN INSERTED INTO THE BODY OF THE VEHICLE) THAT WERE MEANT TO KEEP WATER OUT OF THE INTERIOR OF THE CAR HAD FALLEN OUT AND THE TECH WOULD NEED TO RE-INSERT THE STOPPERS, AND FOR GOOD MEASURE, GLUE THEM INTO PLACE IN ORDER TO STOP WATER FROM ENTERING THE VEHICLE. *TR
Electrical system, Mar 26, 2015, fire
TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED UNDER THE DASHBOARD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
Steering, Mar 10, 2015
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, A LOUD NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED EACH TIME THE CONTACT TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Exterior lighting, Mar 8, 2015
TOOK MY CAR TO STATE INSPECTION AND FAILED BECAUSE ONLY LEFT SIDE REAR BRAKE LIGHT WAS NOT WORKING. I REPLACED THE BULBS AND CHECKED THE FUSE. FUSE IS FINE AND HAD NEW BULBS AND THE LIGHT STILL DO NOT WORK. RESEARCHED ONLINE AND IT SEEMS LIKE MANY PEOPLE ARE HAVING SAME PROBLEM. FROM WHAT I READ FROM PEOPLE ONLINE, NO ONE COULD FIGURE OUT THE CAUSE AND SOLUTION OF THE PROBLEM. SOME PEOPLE ALREADY TOOK IT INTO THE DEALER AND "RESOLVED THE ISSUE" BY SPENDING $400 BUT ENDED UP WITH THE SAME ISSUE A YEAR LATER. SEEMS TO BE GOING IN THE DIRECTION OF ELECTRICAL DESIGN DEFECT. I NEED TO GET THIS ISSUE RESOLVED TO PASS THE STATE SAFETY INSPECTION. *TR
Steering, Feb 17, 2015
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Steering, Feb 13, 2015
NOISE OCCURS WHILE TURNING IN THE STEERING COLUMN. THE "CLUNKING" AND VIBRATIONS ARE FELT WITHIN THE STEERING WHEEL. THE PART FROM TOYOTA WAS REMANUFACTURED IN 2011 TO REPLACE THE CURRENT PART GIVEN IT WAS A DEFAULT PART NOT LASTING LONG. IT IS A SAFETY ISSUE GIVEN IT IS THE MECHANISM THAT CONNECTS THE STEERING WHEEL TO THE FRONT SHAFT ASSEMBLY. SHOULD THAT HAVE ISSUE, BREAK ETC. WHILE DRIVING OR TURNING IT CAN BE ACCIDENTAL OR FATAL. THE DEALERSHIP MENTIONED THAT WHILE IT MAY NOT BE A SAFETY ISSUE, ITS NOT FULLY DETERMINED THAT IT IS NOT. FOR THE PART TO BE RE-MANUFACTURED DIFFERENTLY, THERE MUST HAVE BEEN KNOWLEDGE OF A FAULTY PART. THIS NEEDS TO BE REMEDIED BY TOYOTA. PART IS INTERMEDIATE STEERING SHAFT. *TR
Steering, Feb 2, 2015
TURNING LEFT OR RIGHT THERE IS A CLICKING NOISE AND A CLICK IN THE STEERING WHEEL MAINLY AT SLOW SPEED & IF JUST BEARING MOVING - VERY LOW SPEED. NUMEROUS REPORTS HAVE BEEN TURNED INTO TOYOTA - YET THEY WILL NOT DO A RECALL - APPEARS THAT THE STEERING SHAFT IS THE PROBLEM. HAVE BEEN TOLD HUNDREDS HAVE HAD TO BE REPLACED IN PHOENIX ALONE. CAN YOU REQUEST FROM TOYOTA HOW MANY OF THESE SHAFTS THE DEALERS HAVE PURCHASED? TOYOTA WILL NOT TELL ME WHEN I REQUESTED THIS INFORMATION. OUR VEHICLE HAS LESS THAN 25K MILES ON IT & IT IS 7 YEARS OLD SO IT ISN'T AN ABUSED VEHICLE. THIS PROBLEM IS ALSO ON OTHER TOYOTA MODELS / YEARS I'VE BEEN TOLD. *TR
Steering, Dec 29, 2014
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE DRIVESHAFT DETACHED FROM THE MOUNT DUE TO A FAILED SPIRAL CABLE ASSEMBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Other or unspecified, Dec 16, 2014
2008 TOYOTA HIGHLANDER HAVE PRACTICED PUTTING THE CAR IN NEUTRAL WHILE ROLLING AND RESTARTING THE CAR. *MW THE CONSUMER OFFERED HIS SUGGESTION ON HOW TO HANDLE THE IGNITION SWITCH PROBLEM. *JB
Vehicle speed control, Dec 15, 2014, crash
ON DECEMBER 10TH, 2014, AROUND 8:15AM, OUR 2008 HIGHLANDER SPORT AWD SUDDENLY ACCELERATED AT FULL THROTTLE WHEN APPROACHING A STOP SIGN, ENTERED THE CROSS SECTION AND CRASHED WITH INCOMING SUV ON THE PASSENGER SIDE. THE CAR KEPT GOING AT HIGH SPEED AFTER RUNNING A CURB AND FLATTENED ALL 4 TIRES ON STRAIGHT LINES AND EVENTUALLY STOPPED IN A NEIGHBOR'S YARD, MADE DEEP TRENCH INTO THE LAWN. THE OTHER PARTIES WERE TAKEN TO HOSPITAL FOR MEDICAL EXAM AND THEIR SUV WAS BADLY DAMAGED TO THE ENGINE COMPARTMENT. WE HAVE PHOTOS FROM VARIOUS ANGLES SHOWING THAT THIS CAR WAS NOT STOPPABLE BY A HUMAN AT THE MOMENT. WE WERE TOLD OUR CAR WILL BE A TOTAL LOSS BY THE INSURANCE COMPANY. OUR EVIDENCE INDICATED THE CAR'S DEFECTS WAS THE PRIMARY CAUSE OF FULL THROTTLE ACCELERATION WHICH HAS BEEN THE CASE FOR MANY OTHER TOYOTA CAR OWNERS FOR THE LAST FEW YEARS. WE NEED TO HOLD TOYOTA RESPONSIBLE AND ACCOUNTABLE FOR THIS AND OTHER ACCIDENTS AND TO BE INVESTIGATED THOROUGHLY BY THE NHTSA. OUR LOSS SHOULD BE PROPERLY COMPENSATED BY TOYOTA. THANK YOU FOR YOUR ATTENTION. CASE:TOYOTA HIGHLANDER UNCONTROLLED ACCELERATION ACCIDENT ON 12/10/2014 CASE NUMBER:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Dec 12, 2014, crash
TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WHILE IDLING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE INSURANCE MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Air bags, Nov 20, 2014
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER 14V168000 (AIR BAG). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. ALSO, THE CONTACT INDICATED THAT THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Engine, Nov 15, 2014
ENGINE OIL LEAKED ALMOST EMPTY. WHEN I PICKED UP KID FROM SCHOOL PARKING ON THE DRIVEWAY ON THAT RAINY DAY, SAW A LEAK LINE ON THE WET GROUND. NEXT SATURDAY I FILLED A QT OIL TO THE LEVEL AND DROVE TO REPAIR SHOP. THE TECHNICIAN SAID ALMOST ALL 5.5 QT OIL WAS LEAKED OUT. TURNED OUT IT WAS TIMING CHAIN COVERS SILICON SEALER BROKEN. I AM THE PERSON ALWAYS CHECK AROUND MY CAR BEFORE GOING OUT, IF NOT CHECKING, THINGS COULD BE VERY BAD. *TR
Engine and engine cooling, Oct 25, 2014
AFTER PARKING THE CAR AT THE AIRPORT FOR A COUPLE OF DAYS AND UPON RETURN STARTED THE CAR AND STARTED HEARING GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE AND WOULD NOT BE AUDIBLE AT THE HIGHWAY OR FREEWAY DRIVING SPEEDS (> 40 MILES). TOOK TO THE DEALER TO GET 2 OUTSTANDING RECALLS (SPIRAL CABLE AND SOFTWARE UPDATE FOR BRAKE PEDAL OVERRIDE) AND WAS TOLD THAT THE WATER PUMP IS FAILING. COST COULD BE AROUND $800 AND WAS NOT HAPPY TO HEAR AS THE QUALITY OF THESE PARTS CONSISTENTLY BEEN DETERIORATING AND HAD TO REPLACE ON EARLIER TOYOTA'S THAT I OWNED. *TR
Air bags, Oct 24, 2014
THE AIRBAG WARNING LIGHT ILLUMINATE DURING DRIVING. *TR
Engine and engine cooling, Oct 13, 2014
I WAS DRIVING HOME FROM WORK. THE OIL COOLER HOSE FAILED LEAKING OIL AND SMOKING FROM BURNING ON EXHAUST THEN OIL PRESSURE LIGHT CAME ON. DEALER SAYS RECALL WAS DONE ALREADY HOWEVER IT APPARENTLY DID NOT FIX THE ISSUE. THEY SAY THEY CAN'T DO ANYTHING CAUSE IT WAS ALREADY DONE ONCE. NOT SURE IF ANY ENGINE DAMAGE WAS DONE NEED TO HAVE IT TOWED TO A SHOP. *TR
Air bags, Sep 30, 2014
2008 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO RECEIVING AN AIRBAG NOTIFICATION. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Electrical system, Air bags, Vehicle speed control, Sep 26, 2014
THE SPIRAL CABLE IN THE STEERING WHEEL HAS CAUSED THE AIRBAG LIGHT TO COME ON, WHICH MEANS THE AIRBAGS WILL NOT OPERATE IN THE EVENT OF A CRASH. ALSO THE HORN AND CRUISE CONTROL WILL NOT OPERATE. THESE ITEMS ARE ALL ASSOCIATED WITH THE SPIRAL CABLE. TOYOTA CUSTOMER SERVICE SAID THEY KNOW OF THE SPIRAL CABLE PROBLEM BUT DO NOT HAVE A FIX FOR IT NOW. *TR