2010 Toyota Highlander
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 238 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Highlander model years with reports.
Of the 2010 reports, 19 involved a crash and 2 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: steering
23 reports, newest first. Show all
Steering, Jan 26, 2023
There is a clunk noise in the steering column On bumpy roads
Steering, Electrical system, Other or unspecified, Jan 19, 2021
WHILE I WAS DRIVING, THE STEERING WHEEL LOCKED AND I WAS NOT ABLE TO MOVE THE CAR. I PUT THE CAR ON PKG AND IT GOT LOCKED TOO. COULD NOT PUT IN REVERSE OR DRIVE. WINDOWS GOT LOCKED TOO. THE ABS SYSTEM LIGHT UP. A MIRACLE THAT FEW MINUTE BEFORE I EXITED A HIGHWAY. A TOW TRUCK TOOK THE CAR AND IT HAS BEEN IN THE TOYOTA DEALER FOR THE PAST WEEK AND THEY DO NOT NOW WHAT IS WRONG WITH THE CAR
Steering, Sep 23, 2020
THE STEERING WHEEL CAME OFF WHILE DRIVING.
Steering, Sep 21, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AND MAKING RIGHT TURNS, THERE WAS AN ABNORMAL CLUNKING SOUND ON THE DRIVER'S SIDE FRONT OF THE VEHICLE. ADAMS TOYOTA KANSAS CITY LOCATED AT 501 NE COLBERN RD, LEE'S SUMMIT, MO 64086, (816)358-7600, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Steering, Sep 15, 2020
THERE IS A CLUNKING NOISE WHEN TURNING AT LOW SPEED AND AFTER INSPECTING THE CV JOINT, I REALIZED THIS IS NOT A CV JOINT PROBLEM. UPON FURTHER RESEARCH, I NOW REALIZE THIS NOISE IS ASSOCIATED WITH THE "INTERMEDIATE STEERING SHAFT" WHICH NEEDS TO BE REPLACE.
Steering, Aug 15, 2019
WHILE DRIVING AT LOW SPEEDS THERE IS A POPPING NOISE IN THE STEERING COLUMN. THE STEERING WHEEL CAN BE TURNED SLIGHTLY LEFT OR RIGHT AND THE NOISE IS HEARD.
Steering, Jun 28, 2018
POOR INTERMEDIATE STEERING SHAFT ASSEMBLY! POPPING NOISE WITH CLUNKING FEEL IN STEERING WHEEL WHEN TURNING AT SLOW SPEEDS AND HITTING BUMPS. BEGAN AROUND 60,000 MILES AND HAS PROGRESSIVELY GOTTEN WORSE (NOW AT ABOUT 102,000 MILES) TOOK IN AT ONSET AND TOLD IT'S THE INTERMEDIATE STEERING SHAFT ASSEMBLY. AS IT'S GETTING WORSE, IT'S STARTING TO FEEL VERY UNSAFE. THIS LOOKS TO BE A VERY FREQUENT ISSUE WHEN LOOKING INTO IT ONLINE. DON'T UNDERSTAND HOW THIS IS NOT A RECALL! MY FAMILY IS TRUSTING TOYOTA AND NHTSA TO MAKE CORRECT DECISIONS FOR OUR SAFETY!
Steering, Apr 9, 2018
DEFECTIVE INTERMEDIATE STEERING SHAFT. CLUNKING, ETC. SEEMS DANGEROUS, NO RECALL.... THIS IS ONE COMPLAINT TO ADD TO THE NUMEROUS OTHERS. TOYOTA, WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS?
Steering, Jan 18, 2018
STEERING HAS POPPING AND CLICKING WHEN TURNING FROM A STOPPED POSITION. THE STEERING HAS ALWAYS SOUNDED LIKE IT'S STRAINING/HARD TO TURN. POPPING GETS WORSE AND MORE FREQUENTLY. IT SHOULD BE RECALLED LIKE IT HAS ON OTHER TOYOTA MODELS THAT HAVE RESULTED IN STEERING FAILURE. INTERMEDIATE SHAFT IS FAULTY ON MANY TOYOTA HIGHLANDERS BUT NO RECALL HAS BEEN ISSUED. FOR 2010 MODEL YEAR.
Steering, Power train, Oct 25, 2017
WHEN TURNING STEERING WHEEL A CLICKING NOISE IS HEARD. THERE IS A TSB OUT ON THIS PROBLEM WHILE VEHICLE IS IN MOTION A NOISE WAS HEARD, AND A LOUD HUMMING NOISE IS COMING FROM THE REAR. VEHICLE WAS INSPECTED TO FIND PROBLEM AND DIFFERENTIAL ASSEMBLY NEED TO BE REPLACED. THERE IS A TSB OUT ON THIS PROBLEM
Steering, Jun 4, 2017
I BOUGHT MY HIGHLANDER USED IN MARCH 2016. THE CAR HAS HAD THE CLUNKING NOISE SINCE I BOUGHT IT BUT I DIDN'T KNOW IT WAS A KNOWN ISSUE WITH TOYOTA. I BOUGHT AN EXTENDED WARRANTY BUT OF COURSE IT DOESN'T COVER THE DEFECT. I AM VERY UPSET BECAUSE I HAVE PAID FOR A WARRANTY THAT DOESN'T FIX WHAT IS WRONG WITH THE CAR. I ALSO FEEL LIKE IT FALLS ON THE DEALERSHIP AND THEY SHOULD HAVE FIXED IT BEFORE SELLING. EVEN THOUGH IT IS NOT CONSIDERED A SAFETY ISSUE I DON'T WANT IT TO BECOME A SAFETY ISSUE IN THE FUTURE. I DON'T FEEL LIKE I SHOULD HAVE TO COME OUT OF POCKET $650 TO FIX AN ISSUE THAT IS KNOWN WITH THE MANUFACTURER.
Steering, May 9, 2017
CLUNK IN STEERING WHEN TURNING AT LOW SPEED FROM STOP FOUND TO BE INTERMEDIATE STEERING SHAFT-REPLACED AT DEALER.GOOGLE SEARCH SHOW VERY COMMON IN SEVERAL DIFFERENT TOYOTA VEHICLES.
Steering, Apr 29, 2017
STEERING WHEEL WOULD EXHIBIT A LOUD CLUNKING NOISE WHEN TURNING WHEEL LEFT OR RIGHT. DID NOT FEEL SAFE TO DRIVE. TOYOTA MECHANIC DIAGNOSED THE PROBLEM AS THE INTERMEDIATE STEERING SHAFT WHICH HE RECOMMENDED REPLACING. TOYOTA KNOWS OF THIS PROBLEM SINCE THEY ISSUED A TECHNICAL SERVICE BULLETIN (TSB) T-TT-0223-13 FOR THIS REPAIR. THERE IS ALSO AN NHTSA # 10062035 ON THIS SITUATION. TOYOTA SHOULD PAY FOR THIS COSTLY REPAIR SINCE I FEEL IT IS A SAFETY DEFECT AND SHOULD BE RECALLED
Steering, Mar 7, 2016
VEHICLE MAKES A POPPING NOISE WHEN YOU MAKE A TURN. NOISE CAN BE HEARD WHEN TURNING LEFT OR RIGHT AT ANY SPEED.
Steering, Mar 5, 2016
VERY COMMON PROBLEM IS BEING REPORTED IN ALL OF THE HIGHLANDERS OF 2008 FORWARD. AT LOW MILEAGE, THE STEERING COLUMN HAS A BEARING IN IT CALLED A STUB SHAFT BUT APPARENTLY GETS LOOSE LEAVING TO A CLUNK AND LOOSENESS IN THE STEERING. IT IS SO COMMON THAT OUR DEALER HAS TO KEEP MULTIPLE REPLACEMENT PARTS IN STOCK. PEOPLE ARE REPORTING THIS WITHIN THE 36,000 MILE WARRANTY, MY CAR BEGAN TO DO IT AT ABOUT 60,000 MILES. IT IS A $700 REPAIR. LOSS OF CONTROL OF THE VEHICLE IS POSSIBLE.
Steering, Oct 15, 2015
FROM A STOP WITH A TURN IN EITHER DIRECTION ON ANY SERVICE IN ANY WEATHER, AN AUDIBLE NOISE AND JOLTING VIBRATION TELEGRAPHS THROUGH THE STEERING WHEEL. FEELS LIKE A LOOSE PART THAT MAY SEPARATE IN THE STEERING ASSEMBLY AND RENDER THE VEHICLE UNCONTROLLABLE. FIRST RAISED WITH MOMENTUM/ FOWLER TOYOTA OF TULSA 6/14/14 WITH REFUSAL TO REPAIR AS A WARRANTY CLAIM @ 41430 MILES (DEALER WOULD NOT NOTE IN SERVICE CHECK-IN BUT PROMISED TO INSPECT). RAISED AGAIN WITH JIM NORTON TOYOTA THAT WOULD NOT INSPECT WITHOUT THE PAYMENT OF A $100 INSPECTION FEE @ 60459 MILES. NOT SURE OF SAFETY IMPLICATIONS BUT CONCERNED THAT FAILURE OF THE STEERING SHAFT COULD OCCUR. NO REPAIR MADE TO DATE SINCE WARRANTY AND/OR SAFETY ISSUES COULD NOT BE RESOLVED. NOTED SIMILAR COMPLAINTS IN OTHER NHTSA COMPLAINTS FOR 2010 HIGHLANDERS.
Steering, Jan 20, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE INTERMEDIATE SHAFT AND TSB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.
Steering, Sep 25, 2014
WHEN TURNING TO THE LEFT LOUD CLUNK NOISE, DEALER CLAIMS IT IS A INTERMEDIATE SHAFT COST TO REPAIR OVER 800.00 THIS IS NOT THE FIRST COMPLAIN THAT I SEE ON THIS VEHICLE, AND A CHANGE WAS MADE BY THE MFG, GUESS THEY STILL HAVE PROBLEM WITH THE DESIGN ON FIXING THIS ISSUE. TOYOTA DO A RECALL YOU KNOW YOU ARE DOING WRONG, STAND BY YOUR PRODUCT AND FIX THE CARS YOU MANUFACTURE... OR I WILL KINDLY DO A SURVEY NOT TO PURCHASE AGAIN. *TR
Steering, Power train, Apr 21, 2014
WHEN STEERING EITHER LEFT OR RIGHT DURING FORWARD OR REVERSE MOVEMENT OF THE VEHICLE, THERE'S A LOUD CLUNK NOISE. *TR
Steering, Dec 10, 2013
THREE TIMES REPORTED FEELING A RATTLE IN THE STEERING ON RIGHT TURN LN ROUGH ROAD TO TOYOTA SERVICE DEPT. THREE TIMES THEY DENY SAYING 3 PEOPLE (INCLUDING THE SERVICE MANAGER) DROVE IT AND DIDN'T FEEL ANYTHING. I TOLD THEM THAT WHEN THERE'S MORE WEIGHT ON THE FRONT END, LIKE BRAKING DOWNHILL AND TURNING RIGHT CAN FEEL IT MORE. BUT THE TESTED ON FLAT GROUND IN THE AREA OF MOTOR IMPORTS DOWNTOWN HONOLULU. I EVEN REPORTED IN EARLIER SERVICING THAT THE CAR DRIFTS FROM SIDE TO SIDE ON THE FREEWAY. AS IF THE STEERING IS LOOSE. AND THEY TEST DROVE AND SAID IT WAS FINE. THIS IS THE LAST DAY OF MY WARRANTY AND I GOOGLED THE PROBLEM TO FIND OTHERS WITH THE SAME PROBLEM AND EVEN A DIAGRAM OF THE FIX ON: HTTP://WWW.UNDERHOODSERVICE.COM/ARTICLE/110175/TECH_TIPS_TOYOTA_TACOMA_MAKES_RATTLING_NOISES_ON_ROUGH_ROADS.ASPX . THIS SHOWS THAT IN 2012 THEY FIXED IT ON SOME TOYOTA'S: A NEWLY DESIGNED STEERING INTERMEDIATE SHAFT (P/N 45220-04020) HAS BEEN MADE AVAILABLE TO ADDRESS THIS CONDITION, BUT THAT'S 2012. MY CAR IS A 2010 BEFORE THE FIX. THE SOLUTION IS TO INSTALL A STEERING WHEEL HOLDER. OTHER REPORTS AT HTTP://WWW.EDMUNDS.COM/TOYOTA/VENZA/2009/CONSUMER-REVIEWS/2009-VENZA-STEERING-COLUMN-RATTLE.HTML?STYLE=101109188&SUB=&REVIEWID=4641729. SHOW THAT THE PROBLEM IS ABOUT $1500 TO FIX AND SOMEBODY EVEN HAD A STEERING COLUMN FAILURE. *TR
Steering, Vehicle speed control, Service brakes, Apr 27, 2013, crash
I'D STOPPED ON THE RESIDENTIAL STREET TO LET A CAR PASS. AFTER THE CAR PASSED, I ATTEMPTED TO PULL UP ALONG THE CURB TO PARK, BUT THE CAR ACCELERATED AND CRASHED INTO A TREE. THE BRAKES DID NOT RESPOND AND THE STEERING DID NOT SEEM TO RESPOND. THE SPACE BETWEEN ACCELERATION AND IMPACT WAS 10-15 FEET. IT'S LIKE THE CAR HAD A MIND OF ITS OWN, AND I HAD NO CONTROL. NO WARNING LIGHTS CAME ON AND THE AIRBAGS DID NOT DEPLOY. THE PASSENGER SIDE HEADLIGHT WAS SMASHED, THE HOOD WAS SMASHED, FRONT BUMPER AND PASSENGER SIDE FENDER WERE ALSO SMASHED. THE ONLY THING THAT STOPPED THE CAR WAS THE TREE. ONCE IT STOPPED, I SIMPLY TURNED THE IGNITION OFF. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND THEY TOLD ME TO TOW IT TO SAN FRANCISCO TOYOTA FOR MECHANICAL INSPECTION. I CALLED SAN FRANCISCO TOYOTA AND SAID THAT I WAS TOWING MY CAR DOWN AND WAS TOLD THEY'D BE WAITING FOR IT. LATER THAT DAY I RECEIVED A CALL FROM DON'S AUTOBODY TELLING ME THEY HAD MY CAR. I CONFIRMED WITH SF TOYOTA AND THEY SAID THEY SENT THE CAR THERE AND THE AUTO BODY WORK HAD TO BE DONE PRIOR TO A MECHANICAL INSPECTION. ON 4/15/13, I WAS INFORMED THE CAR HAD BEEN REPAIRED AND WAS SENT TO SF TOYOTA. I REPEATEDLY CALLED SF TOYOTA TO SEE IF THEY HAD FOUND ANY MECHANICAL DEFECTS. ON 4/16/13, I WAS CONTACTED BY DON'S AUTOBODY AND TOLD THAT TOYOTA REFUSED TO INSPECT THE CAR. SINCE WE DON'T KNOW IF THE CAR IS SAFE TO DRIVE, THE PERSON FROM THE AUTOBODY SHOP SUGGESTED WE CALL TOYOTA USA. TOYOTA USA OPENED A CASE AND HAS ENLISTED BILL FROM ENGINEERING ANALYTICS TO INSPECT THE CAR. BILL PLANS TO INSPECT THE CAR ON 4/30/13. HE WILL COLLECT DATA AND SEND IT TO TOYOTA. TOYOTA SAID THEY'LL REVIEW THE DATA AND WILL MAIL US THE RESULTS WITHIN 30 BUSINESS DAYS. WHEN WE EXPRESSED CONCERN THAT TOYOTA WAITED 6 WEEKS TO LOOK AT OUR CAR (WHICH THE AUTOBODY SAID THEY'VE DRIVEN), TOYOTA HAD NO COMMENT. *TR
Steering, Mar 28, 2011
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN DRIVING IN EXCESS OF 50 MPH, THE VEHICLE WOULD UNCONTROLLABLY DRIFT FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FAILURE WAS DUE TO THE ELECTRONIC POWER STEERING. THE CONTACT WAS ALSO TOLD THERE WAS NO OPTION TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,000.
Steering, Mar 2, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 25 MPH WHEN THE STEERING WHEEL DRIFTED TO THE LEFT AND THEN TO THE RIGHT AND HE LOST CONTROL OF THE VEHICLE. HE ALSO APPLIED THE BRAKES AND THEY DID NOT ENGAGE; HOWEVER, AFTER 5 SECONDS THE VEHICLE BEGAN DRIVING NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THIS WAS NOT A SAFETY CONCERN AND TO CONTINUE DRIVING THE VEHICLE. THEY WERE ALSO UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1,280 AND THE CURRENT MILEAGE WAS 1,295.