2010 Toyota Highlander
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 238 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Highlander model years with reports.
Of the 2010 reports, 19 involved a crash and 2 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: visibility/wiper
31 reports, newest first. Show all
Visibility/wiper, Oct 20, 2017
SUN ROOF GLASS EXPLODED WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 65 MILES PER HOUR. WE HAD THE SUN SHADE CLOSED SO WE DID NOT KNOW THE SUN ROOF GLASS HAD EXPLODED. PULLED OFF THE ROAD, NO OTHER CAR OR TRUCK WAS NEAR US, AND DISCOVERED THE SUN ROOF GLASS HAD EXPLODED AND GLASS WAS PREVENTED FROM ENTERING THE PASSENGER COMPARTMENT BECAUSE THE SHADE WAS CLOSED. WENT TO A TOYOTA DEALER ABOUT 10 MILES AWAY AND THEY SAID IT WAS PROBABLY CAUSED BY A ROCK. I SAID NO ONE WAS NEAR US, FRONT OR BACK, AND THEY SAID WE MIGHT HAVE HAD A CHIP IN THE SUN ROOF GLASS FROM BEFORE THIS HAPPENED. IT WAS A NICE DAY, NO RAIN, NOT TOO HOT, AROUND 65 DEGREES, COMFORTABLE, SUN WAS OUT. THEY TAPED THE GLASS THAT WAS STILL TOGETHER SO WE COULD DRIVE HOME AND HAVE IT REPAIRED. THEY DID NOT HAVE THE GLASS AND WOULD TAKE SEVERAL DAYS. THIS HAPPENED IN JULY, 2012.
Visibility, Visibility/wiper, May 16, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE VISOR WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE SINCE THE VIN WAS NOT INCLUDED IN A RELATED RECALL. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIRS WOULD NOT BE FREE OF CHARGE. THE MANUFACTURER ALSO ADVISED THE CONTACT TO CALL THE NHTSA HOTLINE AND PROVIDED CASE NUMBER 1705112724. THE FAILURE MILEAGE WAS 137,300. UPDATED 06/29/17*LJ THE CONSUMER REQUESTED TO DISMISS THIS CASE AS IT HAS BEEN RESOLVED BY THE MANUFACTURER. UPDATED 07/11/2017*JS
Visibility/wiper, Mar 16, 2017
THE FRONT SIDE WINDOW GLASS IS INOPERATIVE DUE TO BROKEN WINDOW MOUNTING TAB. I HAD TO DISCONNECT THE POWER TO THE WINDOW MOTOR SO IT CAN'T BE USED. AS FAR AS I'M CONCERNED IT'S A SAFETY ISSUE IF OPERATED WHILE DRIVING, THE WINDOW COMES OFF TRACK AND GETS COCKEYED.
Visibility/wiper, Jan 31, 2017
THE DRIVER'S SIDE VISOR WILL NOT STAY UP FLUSH WITH THE CEILING OF THE VEHICLE. THE VISOR HANGS AT ABOUT A 45 DEGREE ANGLE AND BLOCKS VISIBILITY WHILE DRIVING. MY HUSBAND IS UNABLE TO DRIVE THE CAR SAFELY AND IS AN AVERAGE HEIGHT MAN OF ABOUT 6 FEET TALL. *TR
Visibility/wiper, Dec 3, 2015
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR PASSENGER SIDE WINDOWS FAILED TO CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN AREAS WERE LUBRICATED, BUT THE FAILURE PERSISTED. THE DEALER DID NOT INSPECT OR REPLACE THE PWM CIRCUIT BOARD; HOWEVER, THE REMEDY DID NOT PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Visibility/wiper, May 24, 2015
DRIVER SIDE SUN VISOR WON'T STAY IN UP POSITION. HANGS DOWN IN VISION LINE OF DRIVER TALLER THAN 5'. THE REPAIR WILL COST CLOSE TO $200!
Visibility/wiper, Jan 20, 2015
THE DRIVER'S SIDE VISOR FAILS TO STAY UP AND DROPS TO BLOCK DRIVER'S VIEW. *TR
Visibility/wiper, Jan 20, 2015
THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. REPEATED ATTEMPTS TO GET THE LOCAL TOYOTA DEALER TO FIX THE PROBLEM RESULTED IN THEM SAYING THAT IT IS NOT COVERED BY THE WARRANTY. THIS IS A SAFETY ISSUE. THE VISOR COULD FALL ENOUGH TO BLOCK THE DRIVER'S VISION. ALSO, IN THE EVENT OF AN ACCIDENT THE DRIVER'S FOREHEAD WOULD BE PROPELLED INTO THE EDGE OF A SUN VISOR THAT IS PARTIALLY DOWN CAUSING A POSSIBLE SERIOUS HEAD INJURY. THIS ISSUE SHOULD BE A SAFETY RECALL. *TR
Visibility/wiper, Jan 3, 2015
I PURCHASED THIS 2010 TOYOTA HIGHLANDER NEW. AT 45,000 MILES, THE DRIVER-SIDE SUN VISOR FAILED TO REMAIN IN THE UPRIGHT POSITION. IT CONTINUES TO FALL AND BLOCK THE DRIVER'S VIEW WHEN DRIVING. EVEN THOUGH THE VEHICLE WAS WITHIN THE 50,000 MILE WARRANTY PERIOD, THE DEALERSHIP SAID THE SUN VISOR IS NOT COVERED UNDER THE WARRANTY. I NEW VISOR IS OVER $200. I USED TO WORK FOR THE TOYOTA AT THE HEADQUARTERS LOCATED IN TORRANCE, CALIFORNIA. IT IS UNFORTUNATE THAT TOYOTA DOES NOT RECOGNIZE THIS SUN VISOR AS A CUSTOMER HAZARD AND FAILURE OF THE PART. THIS FAILURE SHOULD BE REPAIRED/REPLACED AT TOYOTA'S EXPENSE BEFORE IT CAUSES SERIOUS HARM TO THE DRIVER AND PASSENGERS. *TR
Equipment adaptive/mobility, Visibility/wiper, Dec 27, 2014
VISOR ON DRIVER'S SIDE DROPPED DOWN AND WILL NOT STAY UP. IT IS AN ABSOLUTE HAZARD. *TR
Visibility/wiper, Dec 5, 2014
DRIVER SIDE SUN VISOR SPRING SEEMS TO BE DEFECTIVE AND THE SUN VISOR KEEPS FALLING DOWN (DOES NOT STAY IN UP POSITION) BLOCKING THE VISIBILITY OF THE ROAD. *TR
Visibility/wiper, Nov 11, 2014
DRIVER SIDE SUN VISOR TENSION COMPLETELY BROKE UNDER NORMAL USE. VISOR HANGS STRAIGHT DOWN AND WON'T RETURN TO THE UP POSITION, OR ANY OTHER POSITION. BLOCKS MUCH OF THE FIELD OF VIEW FOR ANY DRIVER (LIKE ME) TALLER THAN 5'5". *TR
Visibility/wiper, Sep 16, 2014
ALMOST HAD A CAR ACCIDENT WHEN THE DRIVER SIDE SUN VISOR DROPPED DURING A TURN ON A 5-WAY INTERSECTION. THE DRIVER SIDE SUN VISOR DOES NOT RETAIN ITS CLOSED POSITION. IT KEEPS FALLING DOWN WHEN DRIVING OVER SMALL BUMPS. THE SUN VISOR HINDERS VISIBILITY AND SCOPE / RANGE OF THE DRIVER?S VIEW. PROPER VISIBILITY WAS COMPROMISED BY THIS DEFECTIVE VISOR AND THIS IS A SIGNIFICANT SAFETY CONCERN FOR VEHICLE OPERATORS. THIS GRAVELY PRESENTS A SAFETY ISSUE FOR THE DRIVER, PASSENGERS, AND OTHER DRIVERS ON THE ROAD TO INCLUDE BYSTANDERS. THIS IS OBVIOUSLY AND CLEARLY A SAFETY ISSUE AND PRESENTS IMMEDIATE DANGER AND RECALL ACTION. PLEASE DON'T LET THIS BECOME FATALITY STATISTICS DUE TO A SMALL RECALL AND CORRECTION! *TR
Visibility/wiper, Jul 20, 2014
DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. KEEPS FALLING DOWN WHILE DRIVING. *TR
Structure, Visibility/wiper, Jul 13, 2014
THE DRIVERS SUN VISOR HAS 2 STOP POINTS. ONE IS SUPPOSED TO BE FULLY UPRIGHT IN THE RECESS OF THE HEAD LINER. THE STOP POINT HAS MOVED SO THAT THE UPPER MOST POINT THE VISOR WILL GO IS ABOUT 10% BELOW LEVEL AND RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS CAUSES AN UNSAFE CONDITION IN THAT THE DRIVER CAN NOT SEE THE ROAD OR STOP LIGHTS. I HAVE RUN A RED LIGHT BECAUSE I CAN NOT SEE IT. I HAVE LOOKED ON ALL THE WEBSITES AND THIS IS A COMMON PROBLEM FOR TOYOTA. NOT ONLY ON THE HIGHLANDER BUT ON SEVERAL OTHER MODELS. THERE NEEDS TO BE A RECALL FOR WHAT EVER IS CAUSING THAT STOP POINT TO "DROOP". THE VISOR CAN NOT BE TAKEN APART AND TOYOTA WANTS $200 TO REPLACE THE THING. IT IS A RIP OFF AS THEY KNOW THE PART IS DEFECTIVE. *TR
Visibility/wiper, Apr 24, 2014
THE DRIVER'S VISOR BROKE. I PUT IT DOWN TO BLOCK THE BRIGHT SUN HERE IN THE DESERT AND HEARD A LOUD SNAP. THE VISOR NO LONGER HAS THE ABILITY TO STAY UP OR ALL THE WAY FORWARD. RESULTING PROBLEM: 1. IN THE UP POSITION IT WILL NOT FULLY RETRACT INTO THE ROOF VISOR POCKET AND HANGS DOWN ABOUT 2.5 INCHES FROM THE CAR ROOF. CONCERNED THE SMALL EDGE WOULD SMACK ME RIGHT IN THE MIDDLE OF THE FOREHEAD IF I WAS IN AN ACCIDENT AND FELL FORWARD. IF YOU WERE TALL YOU COULD POTENTIALLY BE IMPACTED DIRECTLY IN THE EYES IF YOU FELL FORWARD FROM A READ END COLLISION. 2. IN THE DOWN POSITION, WHICH THE VISOR IS MOST FREQUENTLY HERE IN THE DESERT REGION, IT NO LONGER CAN BE PUSHED FORWARD TO THE WINDSHIELD, SO IT HANGS DOWN LOW, AND PARTIALLY OBSTRUCTS YOUR ABILITY TO READ SIGNS ABOVE YOUR LINE OF VISION OVER THE HOOD. DEALER DID NOT THINK IT WAS COVERED UNDER MY 100,000 MILE / 5 YEAR WARRANTY AND TOLD ME TO CALL TOYOTA CARE, DEALER SAID IT WOULD COST ME $150 TO $160 TO FIX. I CALLED TOYOTA CARE THEY SAID IT IS COVERED BECAUSE I PURCHASED THE EXTENDED WARRANTY. SOMETHING LIKE THIS SHOULDN'T FAIL IN THE FIRST THREE YEARS, ESPECIALLY WHEN MOST OF THE TIME IT IS SITTING FORWARD AGAINST THE WINDOW AND NOT MOVING. *TR
Visibility/wiper, Jan 29, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT AFTER PULLING THE DRIVERS SIDE SUN VISOR DOWN TO BLOCK THE SUN, THE CONTACT WAS UNABLE TO REPOSITION THE VISOR WHICH CAUSED A VISIBILITY HAZARD. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER. THE CONTACT WAS INFORMED THAT THE VISOR BRACKET WAS FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Visibility/wiper, Jan 25, 2014
THE DRIVER'S SIDE SUN VISOR HAS DROPPED, BLOCKING THE LINE OF VISION. IT DOES NOT ALLOW ME TO PUSH IT UP TO BE COMPLETELY OUT OF THE WAY. I HAVE READ THAT THE CAMRYS HAD THE SAME ISSUE AND TOYOTA ISSUED A RECALL FOR THE CAMRYS BUT HAS NOT FOR THE HIGHLANDER. TOYOTA NEEDS TO RESOLVE THIS ISSUE . *TR
Visibility/wiper, Nov 13, 2013
WHILE DRIVING DOWN THE HIGHWAY, THE DRIVER'S SIDE SUN VISOR FELL DOWN AND OBSTRUCTED VIEW OF THE ROAD. WHEN ATTEMPTING TO PUSH VISOR BACK UP OUT OF MY LINE OF SIGHT, IT WOULD NOT STAY IN THE PROPER POSITION TO BLOCK SUN AND TO WHERE IT DID NOT OBSTRUCT VIEW OF THE ROAD. THE VISOR WILL EITHER STAY ALL THE WAY UP AGAINST THE CEILING OR ALL THE WAY DOWN ALMOST PARALLEL WITH THE WINDSHIELD. THERE SEEMS TO BE SOME TYPE OF SPRING OR PIECE OF MATERIAL BROKEN INSIDE VISOR CAUSING IT TO MALFUNCTION. THIS IS VERY ANNOYING AND VERY UNSAFE. *TR
Visibility/wiper, Oct 31, 2013
DRIVERS SIDE SUNVISOR DROPS DOWN INTO VIEW AND WILL NOT STAY UP, SEEMS TO BE A MAJOR PROBLEM WITH ALL THESE CARS FROM WHAT I SEE ON ALL THE FORUMS. *TR
Visibility/wiper, Oct 26, 2013
VISOR ON DRIVERS SIDE WILL NOT GO UP. IT IS CONSTANTLY IN THE WAY OF MY VISION AS I DRIVE. *TR
Visibility/wiper, Aug 30, 2013
AS I AM DRIVING THE SUN VISOR FALLS DOWN INTO MY DRIVING SIGHT. THE VISOR WILL NOT STAY DOWN OR UP. IT JUST REMAINS IN MY LINE OF VISION. IT CONCERNS ME BECAUSE IT LIMITS MY VISIBILITY AND THE POTENTIAL OF CAUSING AN ACCIDENT.
Visibility/wiper, Aug 21, 2013
THE DRIVER'S SUN VISOR HAS BEEN USED INFREQUENTLY, AND IS TYPICALLY IN TACT. HOWEVER, TODAY WHEN USING THE VISOR TO BLOCK THE SUNLIGHT THE VISOR WOULD NOT RETREAT BACK INTO POSITION AND KEPT FALLING DOWN IN AN UNSECURED MANNER BLOCKING MY DRIVING VISION BECAUSE IT WOULD NOT STAY INTO PLACE. PROPER VISIBILITY WAS COMPROMISED BY THIS DEFECTIVE VISOR AND THIS IS A SIGNIFICANT SAFETY CONCERN FOR VEHICLE OPERATORS. *TR
Visibility/wiper, Aug 14, 2013
THE DRIVER SIDE SUN VISOR DOES NOT RETAIN ITS CLOSED POSITION. IT FALLS DOWN DURING DRIVING AND HINDERS VISTO ABILITY OF DRIVER TO SEE. CLEARLY A SAFETY ISSUE AND A DANGER DURING DRIVING TIME TO THE DRIVER AND OTHER VEHICLES CLOSE TO THE DRIVER. *TR
Visibility/wiper, Apr 8, 2013
THE OTHER DAY I LOWERED THE DRIVER'S SIDE SUN VISOR ON MY 2010 TOYOTA HIGHLANDER. WHEN I TRIED TO MOVE THE VISOR BACK TO THE UP POSITION I HEARD SOMETHING POP OR SNAP. AS A RESULT, THE VISOR WILL NO LONGER STAY IN THE UP POSITION, UNNECESSARILY OBSTRUCTING MY VISION WHILE DRIVING. THE SERVICE REP AT THE TOYOTA DEALERSHIP TOLD ME THE HINGE WAS BROKEN AND THAT IT WILL COST $300 (PARTS AND LABOR) TO REPLACE THE VISOR. WHEN I CHECKED THE INTERNET I LEARNED THAT OTHER PEOPLE ARE REPORTING THE SAME SUCH PROBLEM. *TR