2002 Toyota RAV4
Problems, recalls and owner-reported issues
Power train is the leading concern among 555 owner complaints filed for this model year. This is the 6th highest complaint count among 26 RAV4 model years with reports.
Of the 2002 reports, 39 involved a crash and 15 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: engine
64 reports, newest first. Show all
Engine and engine cooling, Feb 11, 2008
CAR TRIES TO STALLS. *TR
Engine and engine cooling, Dec 15, 2007
MY 2002 RAV4 HAS BEEN DIAGNOSED AS HAVING ENGINE OIL SLUDGE AND NEEDS TOTAL REPLACEMENT. OIL CHANGES HAVE BEEN PERFORMED BETWEEN 3,000 - 4,000 MILES. *TR
Engine and engine cooling, Power train, Nov 20, 2007
FAULTY ENGINE CONTROL MODULE. IT HAS FAILED AND CAUSED TRANSMISSION TO FAIL AS WELL. AFTER $4K REPLACEMENT TRANSMISSION IS SHOT AGAIN. TRANSMISSION MISSES GEARS AND HAS STALLED IN THE MIDDLE OF INTERSECTION. NOTHING WAS DONE TO CORRECT. DEALERSHIP IS STATING TO REPLACE TRANSMISSION FIRST THEN COME BACK TO FIX COMPUTER. FOR OTHER COMPLAINTS OF SIMILAR NATURE SEE: WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2002/TRANSMISSION/PROBLEMS_SHIFITING.SHTML *TR
Engine and engine cooling, Sep 15, 2007
THIS IS MY THIRD TOYOTA. I HAVE NEVER OWNED A TOYOTA THAT SMOKES. I PARK MY TOYOTA RAV 4 FOR A WHILE, AND CRANK IT UP IT AND SMOKE COMES OUT OF THE EXHAUST. THIS PROBLEM STARTED WITH ONLY 61, 000 MILES. I AM TOTALLY DISSATISFIED WITH THIS TOYOTA, AND DISGRUNTLED WITH THE POOR QUALITY OF MANUFACTURING OF TOYOTA'S VEHICLES. UNFORTUNATELY THIS WILL POSSIBLY BE MY LAST. *TR
Engine and engine cooling, Aug 14, 2007
CHECK ENGINE LIGHT CAME ON INTERMITTENTLY. DEALER SAID NYLON GEAR ON CAMSHAFT HAD DAMAGED TEETH, ALLOWING TIMING CHAIN TO JUMP BACK AND FORTH, AND THEREBY CHANGING IGNITION TIMING. COST OF REPAIR WAS $1,600. *JB
Engine and engine cooling, Feb 1, 2007
OIL WAS CHANGED REGULARLY ON THE CAR. OIL AND ENGINE LIGHT CAME ON BUT MECHANIC COULD NOT FIND A PROBLEM AND STATED THERE WAS PLENTY OF OIL IN THE CAR. DRIVING ON THE EXPRESSWAY. THE ENGINE, THEN OIL LIGHTS CAME ON, AS I PULLED OVER THERE WAS A LOUD NOISE, AND EVERY THING FROZE. I WAS TOLD THE ENGINE HAD SEIZED AND IT WOULD HAVE TO BE REPLACED (FOR $6000). *NM
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Nov 30, 2006, fire
NOVEMBER 17, 2006 - AFTER BEING PARKED IN MY DRIVEWAY FOR APPROXIMATELY 30 MINUTES THE ENGINE CAUGHT ON FIRE. THE RAV4 ENGINE COMPARTMENT AND ENTIRE INTERIOR WAS DEMOLISHED, TIRES EXPLODED, GLASS EXPLODED OVER AT LEAST A 20 FOOT RADIUS. TWO ENGINE TRUCKS AND 10 RESPONDERS LATER THE FIRE WAS OUT. 63,000 MILES, NO PRIOR PROBLEMS, 50K MAINTENANCE COMPLETED BY DEALER JAN 2006. VIN HAS ZEROS AND LETTER O WHICH ARE INDISTINGUISHABLE. TRY BOTH. *JB
Engine and engine cooling, Aug 24, 2006
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE DEALER ENCOUNTERED SLUDGE IN THE ENTIRE ENGINE. THE DEALER DETERMINED THE SLUDGE WAS FROM POOR MAINTENANCE. THE CONTACT STATED THE VEHICLE WAS REGULARLY MAINTAINED BY SERVICE DEALERS. UPDATED 9/22/2006 - *NM
Engine and engine cooling, Feb 2, 2006
WAS DRIVING ON THE FREEWAY WHEN MY OIL LIGHT TURNED ON AN SECONDS LATER WHITE SMOKE STARTED COMING OUT OF THE ENGINE. HAD CAR TOWED TO DEALERSHIP. AFTER LOOKING AT THE CAR THE DEALERSHIP DETERMINE THAT THE RADIATOR HAD CRACKED DUE TO THE SLUDGE IN THE ENGINE. SAID I WOULD NEED TO REPLACE THE ENTIRE ENGINE. TOLD THEM I HAD A 100,000 MILE 5 YEAR WARRANTY. MY CAR HAD ABOUT 85,000 MILES ON IT AT THE TIME. TOYOTA DEALERSHIP SAID THAT THEY DOUBTED THAT THE WARRANTY PEOPLE WOULD COVER THAT AND THEY RARELY SAW PEOPLE GET COVERAGE FOR SLUDGE IN THE ENGINE. REPORTED TO WARRANTY PEOPLE AND THEY TOLD ME THAT MY CAR WAS "VERY POORLY MAINTAINED" AND BECAUSE I DID NOT CHANGE OIL OR MAINTAIN MY CAR THEY WOULD NOT COVER. I TOLD THEM THAT I HAD CHANGED MY OIL SEVERAL TIMES SINCE I OWNED THE CAR. THEY SAID I NEED ALL RECEIPTS. I HAD A FEW RECEIPTS BUT NOT ALL. TOOK MY CAR TO A PRIVATE SHOP AND GOT REBUILT ENGINE. STILL HAVE NOT BEEN ABLE TO GET CAR OUT BECAUSE I AM FINANCIALLY STRAPPED. IT COSTS 3500.00. TOYOTA SAID I WOULD HAVE TO PAY 8000.00 FOR A NEW ENGINE AND 5000.00 FOR A USED ENGINE. HAD TO RENT CAR THAT HAS COST ME 1100.00. MUST TAKE CAR BACK BECAUSE I CANNOT AFFORD IT. WON'T HAVE TRANSPORTATION. I AM DISAPPOINTED BECAUSE ONE OF THE REASONS I BOUGHT A TOYOTA WAS BECAUSE OF ITS REPUTATION FOR MANUFACTURING DEPENDABLE, LONG LASTING CARS. I AM A SINGLE MOTHER AND HAVE SO MUCH ON MY PLATE TO WORRY ABOUT BROKEN DOWN CARS. *NM
Engine and engine cooling, Electrical system, Air bags, Back over prevention, Nov 1, 2005
I HAVE A 2002 TOYOTA RAV 4. I HAVE TAKEN MY CAR TO THE DEALER FOR THE CHANGES OF OIL AND FILTER. TWICE THEY SUGGESTED A WYNNS SYSTEM ENGINE CLEANING WHICH WE PAID FOR. THE LAST ONE WAS DONE ON APRIL 2005. LAST OCTOBER 7, 2005 I WAS DRIVING MY CAR ON THE EXPRESSWAY AND ALL OF A SUDDEN THE OIL LIGHT LIT UP AND THE CAR STOPPED. THE CAR WAS TOWED FROM THE HIGHWAY TO OUR HOUSE AND THE NEXT DAY WAS TOWED TO THE DEALER ADRIEL TOYOTA IN RIO GRANDE, PUERTO RICO. ABOUT TWO HOURS LATER THEY CALLED ME AND STATED THAT THE MOTOR STALLED AND THE WARRANTY WAS NOT GOING TO PAY SINCE I HAD NOT TAKEN THE CAR TO THEM FOR THE LAST OIL CHANGE. I REMINDED THEM THAT JUST NINE MONTHS EARLIER A WYNNS MOTOR ENGINE CLEANING HAD BE DONE BY THEM AND THAT IT WAS IMPOSSIBLE FOR THE MOTOR OF THE CAR TO HAVE SLUDGE IF THEY HAD DONE THE JOB CORRECTLY. THE TOYOTA COMPANY OF PUERTO RICO CALLED TO TELL ME THE SAME THING. I MADE A COMPLAINT AT THE CONSUMERS AFFAIRS IN PUERTO , I AM WAITING FOR A DECISION. TODAY I SHOWED THE PICTURES TO AN AUTOMOTIVE EXPERT WHO STATES THAT THE MOTOR HAVE NOT HAD ANY OIL CHANGES AND THE WORST WAS THAT THERE WAS NO WAY THAT THE ENGINE HAD BE CLEANED. THE DEALERS STATES THAT THEY HAVE NOT HAD ANY MOTOR SLUDGING ON ANY RAV 4 IN PUERTO RICO BUT CONSUMER REPORT STATES THAT TOYOTA HAS THIS PROBLEM MOST COMMONLY WITH CAMRY'S . TODAY I FOUND OUT THAT RAV 4 HAVE THE SAME ENGINE CAMRY'S HAVE. AM I SUPPOSED TO BE PUNISHED FOR WHATEVER PROBLEM TOYOTAS ENGINES HAVE?
Engine and engine cooling, Jul 19, 2005
I BOUGHT A TOYOTA SAQUOIA LIMITED 4X4 USED IN 2003. WHEN I TOOKIT TO A FRIENDS HOUSE HER HUSBAND SIAD I SHOULD GET THAT TICKING NOISE CHECKED OUT. I TOLD HIM THAT ALL OF THE SUV'S AT THE DEALERSHIP MADE THE TICKING NOISE. WELL, HE WAS RIGHT. WHEN I TOOK IT IN TO BE INSPECTED I WAS TOLD THAT I HAD A CRACKED MANIFOLD. THE MECHANIC SAID THAT ALL OF THE TOYOTA SUV'S AND TRUCKS HAVE PROBLEMS WITH THEIR MANIFOLDS. IF THIS IS TRUE, WHY HAVE THEY NOT DONE A RECALL TO CORRECT THE PROBLEM? I MANIFOLD IS NOT A CHEAP PART TO REPLACE.
Engine and engine cooling, Nov 2, 2004
MY 02 TOYOTA RAV4 CHECK ENGINE LIGHT COMES ON AND I FOUND OUT THAT MY O2 SENSORS ARE READING BELOW OF WHAT THEY'RE SUPPOSED TO READ. THE O2 SENSORS ARE PRICED WAY TO EXTREME, ONE OF THEM IS $400 AND THE OTHER IS $150 AND THERE ARE 2 OF EACH. I BELIEVE THAT THEY SHOULD BE WORKING RIGHT CAUSE MY CAR IS LESS THAN 2 YEARS OLD.*AK
Steering, Engine and engine cooling, Electrical system, Exterior lighting, Jul 17, 2003
ON JULY 7, 2003 I WAS ON MY WAY TO WORK WHEN THE BATTERY DISCHARGE LIGHT CAME ON AND I HAD NO STEERING CAPABILITY. I WAS TRAVELLING ABOUT SIXTY MILES PER HOUR ON THE INTERSTATE. I ALMOST HIT THE MEDIAN DIVIDER BEFORE I COULD STEER THE VEHICLE TO THE SIDE OF THE ROAD. I CALLED THE DEARLERSHIP AND EXPLAINED WHAT HAD HAPPENED. THEY TOLD ME TO HAVE THE VEHICLE TOWED IN, THEY DIDN'T EVEN OFFER TO HAVE IT TOWED. INCIDENTALLY THIS IS A NEW VEHICLE WITH LESS THAN 1100 MILES ON IT AND I HAD ONLY DRIVEN THE VEHICLE ABOUT ONE WEEK BEFORE THE ABOVE HAPPENED. THE DEALERSHIP KEPT MY VEHICLE FOR TWO DAYS AND I WENT TO GET MY RAV4 AND ASKED WHAT HAD HAPPENED. THE SERVICE MANAGER SAID THAT THE DRIVE BELT PULLEYS HAD NOT BEEN PROPERLY INSTALLED ON MY NEW RAV4 AND THAT CAUSED THE DRIVE BELT TO COME OFF OF THE PULLEYS AND BROKE THE TENSIONER AND THE HOUSING GUIDE. I TOOK THE CAR HOME AND THE NEXT MORNING, THE NEW RAV4 WOULD NOT START. I JUMPED SRTARTED THE RAV4 FROM MY WIFES VEHICLE AND LET IT RUN FOR ABOUT FIFTEEN MINUTES THINKING THAT THE BATTERY JUST NEEDED A CHARGE. MY WIFE WAS GOING TO USE THE NEEW RAV4 VEHICLE THAT DAY TO SHOP. SHE CALLED ME ABOUT MID-MORNING AND INFORMED ME THAT THE NEW RAV4 VEHICLE WOULD NOT START AS SHE HAD GONE TO THE MALL. THAT EVENING MY WIFE AND I WENT TO THE MALL AND JUM STARTED THE VEHICLE AGIN AND I FINALLY GOT IT HOME AND IT IS NOW IN MY GARAGE, IT JUST WILL NOT START. I CALLED AND TALAKED TO THE SERVICE DIRECTOR ABOUT ALL OF THE PROBLEMS THAT I WAS HAVING WITH MY NEW RAV4 SUV. HE EQUATED MY BREAK-DOWNS TO GOING TO THE STORE AND BUYING A BOX OF FOUR LIGHT BULBS AND TAKING THE LIGHT BULBS HOME AND PUTTING A NEW LIGHT BULB IN A LAMP THAT HAD A BURNED OUT LIGHT BULB AND WHEN THE LAMP IS TURNED ON THEN THE NEW LIGHT BULB BURNS OUT. THIS REALLY MADE ME ANGRY. I TOLD HIM THAT THERE WAS BIG DIFFERENCE IN A FIFTY CENT LIGHT BULB AND A $25,000.00 NEW VEHICLE WITH ONLY 1100 MILES ON IT. *AK
Engine and engine cooling, Electrical system, May 29, 2002
WHEN DRIVING FOR MORE THAN 15 MILES AND STOPPING THE VEHICLE SHAKES. TOOK VEHICLE TO DEALER AND THEY STATED THAT IT WAS NORMAL FOR VEHICLE TO SHAKE. *AK CONSUMER STATES THAT THE ENGINE IS LOUD, WHEN STOPPING, IT FEELS LIKE THE BRAKES LOCK UP AND WHEN THE VEHICLE IS TURNED OFF THE POWER WINDOWS CONTINUE TO WORK AND THE LIGHTS GO ON AND OFF. *SLC