2002 Toyota RAV4
Problems, recalls and owner-reported issues
Power train is the leading concern among 555 owner complaints filed for this model year. This is the 6th highest complaint count among 26 RAV4 model years with reports.
Of the 2002 reports, 39 involved a crash and 15 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
555 reports, newest first.
Air bags, Dec 9, 2016, crash, fire
TAKATA RECALL: ME AND MY WIFE WERE INVOLVED IN A CAR ACCIDENT IN JUNE, 2015. A LADY TALKING ON HER CELL PHONE LOST CONTROL OF HER SUV AND HIT MY TOYOTA RAV4 SUV HEAD-ON. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. AS A RESULT, I SUSTAINED SEVERAL INJURIES TO MY HEAD, NECK, RIGHT KNEE AND LEFT ARM AND HAND. THE IMPACT WAS SO HARD THAT THE FRONT OF MY VEHICLE WAS PUSHED BACKWARD WHICH BLOCKED THE TWO FRONT DOORS FROM OPENING. MY VEHICLE WAS ON FIRE AND SOMEONE CALLED THE POLICE, THE FIRED DEPARTMENT, AND AN AMBULANCE. THE FIRE DEPARTMENT PUT THE FIRE OUT IN MY VEHICLE AND HAD TO PRY THE TWO FRONT DOORS OPEN TO GET ME AND MY WIFE OUT OF MY VEHICLE. EVERYONE THAT CAME TO MY RESCUE, THE FIRE DEPARTMENT, THE POLICE, AND THE AMBULANCE PERSONNEL ALL ASKED THE SAME QUESTION, WHY DID YOUR AIRBAGS WORK. I TOLD THEM THAT I DID NOT KNOW. EVERY ONE OF THE RESCUE PEOPLE SAID THAT I PROBABLY HAD TAKATA AIRBAGS WHICH HAD FAILED TO DEPLOY BECAUSE DUE TO THE TEMPERATURE CHANGES IN WEST VIRGINIA ARE EITHER VERY HOT OR VERY COLD. IF THE AIRBAGS WOULD HAVE WORKED IN MY TOYOTA RAV4 SUV. THEN MY WIFE AND I WOULD NOT HAVE BEEN INJURED. AS THE RESULT OF THE WRECK, MY TOYOTA RAV4 SUB WAS TOTALED. THE AIRBAGS IN THE OTHER SUV THAT HIT US HEAD ON DEPLOYED LIKE THEY WERE SUPPOSED TO AND PROTECTED THE LADY DRIVING HER SUV. I WOULD LIKE FOR YOUR AGENCY TO FIND OUT WHY MY TAKATA AIRBAGS DID NOT DEPLOY. I AM VERY CERTAIN THAT THERE A LOT OF OTHER TOYOTA RAV4 SUVS ON THE ROAD THAT HAVE DEFECTIVE TAKATA AIRBAGS. I WAS DRIVING ON A CITY STREET, GOING THE SPEED LIMIT OF 40 MPH AND THE LADY WHO HIT US HEAD ON WAS DRIVING MUCH FASTER. THE IMPACT WAS LIKE HITTING A STONE WALL. PLEASE ADVISE. THANK YOU. *TR
Air bags, Oct 21, 2016, crash, fire
TAKATA RECALL. I WAS DRIVING MY TOYOTA RAV4 SUV IN JUNE AND I WAS HIT HEAD-ON BY A LADY TALKING ON HER CELL PHONE. NONE OF THE AIRBAGS IN MY 2002 TOYOTA RAV4 DEPLOYED WHICH CAUSED ME TO BE INJURED. MY HEAD HIT THE WINDSHIELD, MY KNEE HIT SOMETHING WHICH CUT IT, MY CHEST HIT THE STEERING COLUMN WHERE ONE OF THE AIR BAGS SHOULD HAVE DEPLOYED AND I HAD TWO DAMAGED RIBS AND ALSO I HAD INTERNAL INJURIES ALONG WITH DAMAGE TO MY LEFT HAND. MY WIFE AND I WERE WEARING OUR SEATBELTS AND MY WIFE ONLY INCURRED BRUISES TO HER RIGHT ARM. WE COULD NOT GET OUT OF MY VEHICLE BECAUSE THE IMPACT HAD PUSHED THE FRONT OF MY TOYOTA RAV4 SUV BACK WHICH BLOCKED MY FRONT DOORS. MY VEHICLE WAS ON FIRE AND WE COULD NOT GET OUT. SOMEONE CALLED THE FIRES DEPARTMENT, AMBULANCE, AND A WRECKER. THE FIREMEN HAD TO FORCE THE FRONT DOORS OPEN TO GET US OUT. THE POLICE, THE FIREMEN, AND THE AMBULANCE PERSONNEL ASKED WHY MY AIRBAGS DID NOT DEPLOY AND I TOLD THAT I DO NOT KNOW. THEY SAID THAT I PROBABLY HAD DEFECTIVE TAKATA AIRBAGS IN MY VEHICLE. MY VEHICLE WAS TOTALED AND I SPENT TIME IN THE HOSPITAL AND I HAVE NOT FULLY RECOVERED YET. I WOULD LIKE TO KNOW IF THE NHTSA HAS INSPECTED TOYOTA RAV4 SUVS FOR DEFECTIVE AIRBAGS THAT HAVE FAILED TO DEPLOY DURING A HEAD-ON COLLISION. MY TOYOTA RAV4 SUV HAD ONLY 33,000 MILES ON IT AND IT WAS IN MINT CONDITION. I THINK THAT THE NHTSA SHOULD GO BACK AND INSPECT EARLIER MODELS OF TOYOTA RAV4 SUVS FOR DEFECTIVE AIR BAGS. MY WIFE AND I COULD HAVE BEEN KILLED BECAUSE OF THE FAILURE OF THE TAKATA AIRBAGS FAILING TO DEPLOY. WE WERE DRIVING ON A HIGHWAY AND I WAS GOING 45 MILES PER HOUR. EVERYONE THAT KNOWS ABOUT MY ACCIDENT HAS SAID THAT I HAD DEFECTIVE TAKATA AIRBAGS IN MY 2002 TOYOTA RAV4 SUV. PLEASE FOR MY SAKE AND FOR THE SAKE OF OTHER PEOPLE WHO OWN AND DRIVE A 2002 TOYOTA RAV4 SUV PLEASE CHECK INTO WHY MY AIRBAGS FAILED. *TR ...UPDATED 03/29/17 *BF UPDATED 9/5/18*JB
Power train, Aug 30, 2016
I BOUGHT MY FRIENDS 2002 TOYOTA RAV 4 AND FROM THE TIME I BOUGHT IT BACK IN MARCH HAVE BEEN HAVING PROBLEMS WITH THE THE TRANSMISSION. WHEN I GO TO PULL OUT INTO TRAFFIC IT HAS NO POWER AND PULLS OUT TOOOO SLOW AND BUCKS! I HAVE TO WAIT TILL THERE IS NO TRAFFIC TO SAFELY PULL OUT! I READ WHERE THERE WAS A RECALL ON THIS PROBLEM AND IT WAS EXTENDED TO 10 YEARS OR 150,000 MILES. THE VEHICLE HAD 136,000 MILES ON IT! I THINK THIS WAS HAPPENING TO HER BEFORE SHE SOLD IT TO ME AND SHE WAS GOING TO TRADE IT IN BUT DECIDED TO SELL IT PRIVATE! DON'T KNOW IF SHE EVER GOT THE RECALL LETTER OR NOT BUT I'M SURE SHE WOULD HAVE HAD IT REPAIRED IF SHE DID. ANYWAY I AM ON A LIMITED INCOME AND CAN'T AFFORD THE PART IT SAYS IT NEEDS AND THINK THAT SINCE TOYOTA HAD A MILEAGE OF UP TO 150,000 THEY SHOULD HAVE TO FIX IT! I DID PAY 700 DOLLARS TO HAVE 2 OF THE SOLENOIDS REPLACED BUT THAT DIDN'T FIX THE PROBLEM! THE VEHICLE HAS BEEN WELL TAKEN CARE OF AS FAR AS CHANGING THE OIL AND UPKEEP BUT AM REALLY UPSET! I ACTUALLY BOUGHT THE CAR FOR MY SON TO TAKE HIS DRIVING TEST IN BUT HE CAN'T EVEN DRIVE IT WITH THIS HAPPENING! MY CONCERN IS I THINK TOYOTA SHOULD HAVE TO FIX ALL RECALLS IF IT IS UNDER THE MILAGE AND THEY KNEW THERE WAS A PROBLEM! ANY HELP WOULD BE APPRECIATED! THANK-YOU
Air bags, Jun 15, 2016, crash, fire
TAKATA RECALL. I HAD A HEAD ON COLLISION LAST JUNE, 2015 AND MY AIR BAGS DID NOT DEPLOY WHICH CAUSED ME EXTENSIVE INJURIES AND MY VEHICLE WAS TOTALED. I HAD TO BE TAKEN TO THE HOSPITAL AND REMAINED A PATIENT. NONE OF MY AIRBAGS DEPLOYED. IF ANY OF THE AIRBAGS WOULD HAVE DEPLOYED THEN I PROBABLY WOULD NOT HAVE SEVERELY INJURED.
Suspension, Air bags, Engine, Jun 1, 2016, crash, fire
I WAS DRIVING MY TOYOTA AND MY WIFE WAS A PASSENGER. ALL OF A SUDDEN, A LADY RAN A STOP SIGN AND SWERVED AND HIT US HEAD-ON. WE COULD NOT GET OUT OF MY VEHICLE, THE DOORS WERE JAMMED AND THE VEHICLE WAS ON FIRE. THE FIRE DEPT. AND POLICE CAME AND QUICKLY PUT THE FIRE OUT AND PRIED THE FRONT DOORS OPEN. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I INCURRED SEVERE INJURIES TO MY HEAD, CHEST, NECK AND LEFT ARM. MY TOYOTA WAS TOTALED AND THE OTHER DRIVER WAS CITED FOR THE WRECK. I HAVE BEEN IN AND OUT OF THE HOSPITAL SEVERAL TIMES SINCE THE WRECK HAPPENED AND IF MY AIRBAGS WOULD HAVE DEPLOYED, I MIGHT NOT HAVE BEEN SO SEVERELY INJURED. MY TOYOTA WAS TOTALED AND THE OTHER DRIVER WAS CITED FOR THE WRECK. I WOULD LIKE TO KNOW WHY NONE OF THE AIRBAGS DEPLOYED IN MY VEHICLE. I PROBABLY HAVE TAKATA AIRBAGS IN MY 2002 TOYOTA RAV4 WHICH DID NOT WORK.
Electrical system, Engine, Feb 12, 2016
FEDERAL EMISSIONS WARRANTY FOR THE ECM ON 2001-2003 TOYOTA RAV4'S PALM SPRINGS TOYOTA FAILED TO NOTIFY OR ADVISE THAT THIS MUCH NEEDED REPAIR NEEDED TO BE DONE, HOWEVER DID NOTIFY AND REPAIR THOUSANDS OF DOLLARS OF OTHER REPAIRS IN THE OPEN AVAILABLE AND ALLOTTED TIME FRAME THAT THIS ECM SHOULD HAVE BEEN REPLACED.
Air bags, Jan 30, 2016, crash, fire
TAKATA RECALL: I WAS INVOLVED IN A HEAD-ON COLLISION WHILE I WAS DRIVING MY TOYOTA RAV4 2002 SUV AND I WAS DRIVING AT 45MPH AT THE TIME. THE OTHER VEHICLE RAN OUT OF HER LANE AND HIT ME HEAD-ON. THE AIRBAGS IN MY TOYOTA DID NOT WORK WHICH CAUSED ME AND MY WIFE TO SUSTAINED SEVERAL INJURIES. THE OTHER VEHICLE THAT HIT ME HEAD-ON, THE AIR BAGS WORKED. I WOULD LIKE FOR YOUR AGENCY TO INVESTIGATE AND TO FIND OUT WHY MY TAKATA AIR BAGS DID NOT WORK. MY VEHICLE HAD ONLY 33,000 MILES ON IT AND IT LOOKED BRAND NEW. MT TOYOTA WAS TOTALED AND I HAD TO SPEND A FEW DAYS IN THE HOSPITAL FROM MY INJURIES. CAN THE NHTSA PERFORM AN INVESTIGATION INTO WHY MY AIR BAGS DID NOT WORK? IT IS MY UNDERSTANDING THAT THE AIR BAGS ARE SUPPOSED TO WORK IF YOU ARE IN A HEAD ON COLLISION GOING TWENTY MPH. IS IT POSSIBLE THAT THE NHTSA HAS OVERLOOKED THE POSSIBILITY THAT SOME OF THE TAKATA AIRBAGS DO NOT WORK AND HAS CAUSED MANY ACCIDENTS THAT THEY ARE NOT AWARE OF. PLEASE ADVISE.
Electronic stability control (ESC), Jan 15, 2016
RAV4 CHECK ENGINE LIGHT ON SO HAD A DIAGNOSTIC TEST DONE. CODES INDICATE THERE MAY A PROBLEM WITH CATALYTIC CONVERTER. MY VEHICLE ONLY HAS 107K MILES. I AM THE ORIGINAL OWNER AND HAVE MAINTAINED ALL SERVICE RECOMMENDATIONS. MECHANIC INDICATED I SHOULD HAVE RECEIVED A CAMPAIGN NOTICE FOR THIS PROBLEM. NOW LOOKING AT A REPAIR BILL OF APPROX. $2K. TOYOTA SHOULD BE RESPONSIBLE FOR FIXING THIS. I HAVE HAD THE SAME ADDRESS FOR YEARS.
Air bags, Seat belts, Dec 23, 2015, crash, fire
TAKATA RECALL: I WAS INVOLVED IN A HEAD-0N COLLISION AND MY AIR BAGS DID NOT DEFLATE LIKE THEY WERE SUPPOSED TO. THE OTHER VEHICLE THAT HIT ME, THEIR AIRBAGS DEFLATED. I WAS GOING APPROXIMATELY 45 MPH AND THE IMPACT PUSHED EVERYTHING BACK FROM THE FRONT END OF MY VEHICLE, WHICH BLOCKED THE DOORS SO THAT WE COULD NOT GET OUT OF THE VEHICLE. THE ACCIDENT WAS THE OTHER PARTIES FAULT AND SHE WAS CITED FOR THE ACCIDENT. I RECEIVED SEVERAL INJURIES WHICH RESULTED WITH ME BEING IN THE HOSPITAL FOR SEVERAL DAYS. THE POLICE OFFICERS, THE AMBULANCE PEOPLE AND THE FIRE DEPARTMENT PEOPLE ALL WONDERED WHY MY AIRBAGS DID NOT DEPLOY WHEN THE ACCIDENT HAPPENED. ALL OF THE PROFESSIONAL PEOPLE ON THE ACCIDENT SCENE SAID THAT MY AIRBAGS WERE PROBABLY MADE BY TAKATA AND WERE DEFECTIVE. AS THE RESULT OF MY AIRBAGS NOT DEPLOYING CAUSED ME TO HAVE EXTENSIVE INJURIES AND I AM HAVING TO HAVE PHYSICAL THERAPY ON MY LEFT ARM AND HAND. I WOULD LIKE FOR THE NHTSA TO PERFORM A CHECK ON THE TOYOTA RAV4 2002 SUV'S TO SEE IF THEY ALSO SHOULD HAVE BEEN INCLUDED IN THE RECALL. AS THE RESULT OF THE ACCIDENT, MY SUV WAS TOTALED AND IT ONLY HAD 33,000 MILES ON IT.
Vehicle speed control, Dec 14, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical system, Other or unspecified, Dec 7, 2015
THE ECM WHICH CONTROLS THE TRANSMISSION FAILED.
Power train, Electrical system, Nov 6, 2015
CAR WENT INTO NEUTRAL WHILE NEGOTIATING AN INTERSECTION ON SEVERAL OCCATIONS. HAS BUCKED STALLED PULLING INTO TRAFFIC, AND FAILED TO SHIFT WHILE PASSING, IM TOLD ITS A KNOW PROBLEM WITH ECU, BUT TOYOTA CUT A DEAL AND DID NOT HAVE TO NOTIFY OWNERS! BOUGHT THIS CAR NEW NOW THERE TELLING ME 6000 TO 9000$
Other or unspecified, Nov 3, 2015
THIS CAR IS A VERY DANGEROUS DEATH TRAP AND LEMON BECAUSE THE TRANSMISSION DOESN'T WORK PROPERLY EVEN THOUGH MY USED RAV4 ONLY HAS 75K MILES ON IT. WHAT A BLACK EYE ON TOYOTA AND THE NHTSA FOR NOT RECALLING THIS MESS OF A CAR! THIS IS A TRAVESTY...WE BOUGHT A TOYOTA FOR $8200 BECAUSE WE THOUGHT TOYOTA WAS A GOOD CAR...NOW WITH ONLY 75K MILES BUT 13 YRS OLD IT IS A TOTAL DANGEROUS LEMON....WHY WON'T YOU FORCE TOYOTA TO DO A MANDATORY RECALL BEFORE PEOPLE ARE KILLED IN THIS DEATH TRAP? NOT RIGHT, PLEASE ACT....
Power train, Oct 14, 2015
I PURCHASED THE RAV IN 2007 WITH LESS THAN 50,000 MILES. SOON AFTER THE PURCHASE THE CHECK ENGINE LIGHT WOULD COME ON AND OFF. WHEN I TOOK THE VEHICLE MULTIPLE TIMES TO BE SERVICED THE ENGINE LIGHT WOULD NOT BE ON AND THE DEALER SERVICE DEPARTMENT DID NOT CHECK FOR CODES BECAUSE DEALER POLICY IS IF ENGINE LIGHT WAS NOT ON, CODES WOULD NOT BE CHECK. THIS VEHICLE WAS SUBJECT TO A 2007 RECALL ON ECU AND THE ECU WAS RESET PER RECALL INSTRUCTIONS PER THE TOYOTA DEALERSHIP. SINCE THAT TIME I HAVE HAD TO REPLACE MULTIPLE COMPONENTS WITH THE MOST RECENT REPAIR OF $3,600 FOR A REBUILT TRANSMISSION. I BELIEVE THAT IF COMPUTER WOULD HAVE BEEN CHECKED BACK IN 2007 THESE REPAIRS (REPLACEMENT OF MULTIPLE SOLENOID, OXYGEN SENSORS AND VALVE SWITCH) WOULD NOT HAVE NOT TAKEN, INCLUDING THE RECENT FAILURE AND REPLACED OF THE TRANSMISSION AND I WOULD NOT BE IN THIS SITUATION NOW. PER MULTIPLE TOYOTA SERVICE DEPARTMENT STAFF, I WAS TOLD THIS MODEL HAS A HISTORY OF ECU PROBLEMS CAUSING TRANSMISSION FAILURES. RESETTING THE ECU ONLY MASKED OR PUT A BAND AIDE ON THIS TRANSMISSION PROBLEM.
Electronic stability control (ESC), Sep 30, 2015
I AM REQUESTING THAT DOT NHTSA RECALL THE ECM IN ALL 2002 TOYOTA RAV4S. WHEN I CONTACTED TOYOTA AFTER A BADLY DESIGNED AND MANUFACTURED ECM IN OUR RAV4 FAILED AND ALSO DESTROYED OUR TRANSMISSION, I WAS TOLD THAT THEY KNEW THE PART WAS BAD, BUT THEY HAD BEEN ALLOWED TO AVOID A RECALL BY OFFERING A SHORT TERM CONSUMER SUPPORT PROGRAM (CSP 01-03MY RAV4 TRANSAXLE ECM)--AND THAT PROGRAM IS OVER. THEY OFFERED NO HELP, ONLY AN EMPTY APOLOGY. TOYOTA MADE A BAD PART THAT COST MY FAMILY OVER $3500 FOR PARTS AND REPAIRS'AND DEBORAH A. HOUSTON OF THE TOYOTA MOTOR SALES EXECUTIVE OFFICE VERY CLEARLY ADMITTED THAT TO ME; YET BECAUSE THERE WAS NO RECALL, TOYOTA DOESN'T HAVE TO COMPENSATE US FOR THE WORK. THEY MADE A BAD PART, YET THEY WERE REWARDED FOR IT WHEN WE HAD TO BUY A NEW ECM BEFORE WE COULD HAVE THE TRANSMISSION REBUILT. WE NEVER RECEIVED A LETTER ABOUT THE CONSUMER SUPPORT PROGRAM, AND TOYOTA ALSO ADMITTED THAT MANY PEOPLE DIDN'T DUE TO ADDRESS ISSUES, ETC. HUNDREDS OF 2002 RAV4 OWNERS HAVE REPORTED THIS ISSUE, AND AS DIFFICULT AS IT IS TO FIGURE OUT HOW TO FILE A COMPLAINT FOR MOST OF US, PROBABILITY SAYS THAT MANY MORE OF THE CARS HAVE BEEN FIXED OR JUNKED WITHOUT THE ISSUES REPORTED. A QUICK INTERNET SEARCH YIELDS NUMEROUS COMPLAINTS. IT SHOULD BE CUT AND DRY: MAKE A BAD PART--PAY FOR THE REPAIRS. THERE IS A DIFFERENCE BETWEEN A WORN OUT PART AND SHODDY DESIGN AND MANUFACTURING. THE TRANSMISSION SHOP OWNER WHO REPAIRED OUR CAR SAID THAT HE'D BEEN BROUGHT SEVERAL RAV4S FROM 2002 WITH THE SAME ISSUE. THAT'S SEVERAL IN ONE, SMALL TOWN. IT IS NOT TOO LATE TO RECALL THE 2002 TOYOTA RAV4 ECM. THE PEOPLE STILL NEEDING THESE CARS FOR TRANSPORTATION ARE THE PEOPLE WHO CAN'T AFFORD $3500 PLUS REPAIRS.
Power train, Sep 16, 2015
MY 2002 TOYOTA RAV 4 IS AN AUTOMATIC TRANSMISSION AND IT DOESN'T SHIFT EASILY. I ALWAYS THOUGHT IT WAS BECAUSE IT WAS A 4 CYLINDER, BUT RECENTLY IT HAS GOTTEN A LOT WORSE. WHAT IT'S DOING NOW IS A MAGNIFICATION OF WHAT IT HAS BEEN DOING FOR A LONG TIME, STRUGGLING TO SHIFT FROM THE LOWER GEAR TO A HIGHER GEAR. I CALLED MY DEALERSHIP WHERE I BOUGHT THE CAR NEW IN 2002 AND THEY SAID THAT MY CAR HAS A 'WARRANTY ENHANCEMENT' NOTICE ON IT, AND THAT IT NEEDS A NEW ECU, BUT THAT I WAS SUPPOSED TO HAVE DONE THIS WITHIN 10 YEARS FROM MY PURCHASE DATE. A NEW YORK TIMES ARTICLE FROM JULY 13, 2010 ADDRESSES THIS ISSUE AND TOYOTA'S WARRANTY EXTENSION, AND POINTED OUT THAT TOYOTA NOTIFIED DEALERSHIPS. HOWEVER, IT APPEARS THAT YOU HAVE TO BE A CUSTOMER OF YOUR DEALERSHIP TO HAVE TO HAVE FOUND OUT ABOUT THE ECU, AND I AM NOT BECAUSE I DON'T LIVE NEAR THE DEALERSHIP. THE SERVICE DEPARTMENT TOLD ME THAT I FALL OUTSIDE THE 10 YEAR WARRANTY AND WOULD HAVE TO PAY $1200-1600 TO REPLACE THE ECU. TOYOTA MOTOR CORP TOLD ME THE SAME THING WHEN I CALLED. IT SEEMS PATENTLY UNFAIR THAT TOYOTA WOULD ONLY INFORM ME THAT MY CAR HAS A PROBLEM THAT NEEDS TO BE FIXED BY THEM IF I'M A CUSTOMER OF THEIR SERVICE STATION AT MY DEALERSHIP! I'M JUST GUESSING THAT IF THEY CALL IT A 'WARRANTY ENHANCEMENT' INSTEAD OF A RECALL, THEY'RE NOT OBLIGATED TO NOTIFY PEOPLE WHO DON'T FREQUENT THEIR SERVICE STATIONS. BECAUSE OF THE SHIFTING PROBLEM MY CAR SEEMS VERY UNSAFE. I HAVE HAD TO PARK IT. WHEN I SAVE ENOUGH MONEY FOR ANOTHER CAR, YOU CAN BET IT WON'T BE A TOYOTA!
Power train, Engine, Sep 15, 2015
WHEN TRAVELING THE TRANSMISSION IS SLAMMING INTO GEAR. IN 2012 THERE WAS A CLASS ACTION LAW SUIT. THE LAW SUIT WAS WON AND RAV 4 OWNERS WHOM FILED WERE REIMBURSED FOR COST OF FIXING. TOYOTA ALSO AGREE TO EXTEND WARRANTY ON TRANSMISSION. TOYOTA FAILED TO INFORM OWNERS OF TOYOTA RAV 4 OF THIS PROBLEM. I HAVE NOT OWNED THIS RAV 4 FOR LONG BUT FEEL IT SHOULD HAVE BEEN RECALLED. PLEASE ADVISE IF WE CAN EXTEND CLASS ACTION LAW SUIT OR ADD THIS TO THE RECALL LIST AS IT SHOULD HAVE BEEN. THANK YOU *TR
Other or unspecified, Sep 9, 2015
THIS VEHICLE DOES NOT SHIFT ITS GEAR. IT RUNS ONLY IN FIRST GEAR. THERE ARE NO REVERSE EITHER. IT IS HARD TO CONTROL IN ROAD.
Air bags, Aug 21, 2015, crash, fire
ON JUNE 25, 2015, I WAS DRIVING MY NEIGHBOR TO PICK UP HIS VEHICLE AT A GARAGE. A LADY WENT THROUGH A STOP SIGN AND HIT ME HEAD ON.I INCURRED SEVERAL INJURIES TO MY LEFT HAND, STOMACH, CHEST, HEAD, NECK AND MY NEIGHBOR SUSTAINED INJURIES TO HIS TWO ARMS. WE COULD NOT GET OUT OF MY VEHICLE BECAUSE THE IMPACT WAS SO HARD THAT MY FRONT TWO DOORS WERE DAMAGED TO THE POINT THAT THEY WOULD NOT OPEN. MY AIRBAGS DID NOT DEPLOY HOWEVER THE LADY WHO HIT ME HEAD ON, HER AIRBAGS DID DEPLOY. IF MY AIR BAGS HAD OF WORKED LIKE THEY WERE SUPPOSED TO THEN ME AND MY NEIGHBOR WOULD NOT HAVE BEEN INJURED. WE WERE WEARING OUR SEAT BELTS AND THE IMPACT WAS LIKE HITTING A STONE WALL WITH GREAT FORCE. EVERYONE AT THE ACCIDENT SCENE WANTED TO KNOW WHY MY AIRBAGS DID NOT WORK.THEY SHOULD HAVE WORKED IF THEY WERE EVER GOING TO, BUT THEY DID NOT. MY VEHICLE ENDED UP BEING TOTALED AND I AM STILL GETTING TREATMENTS FOR MY INJURIES. I HAVE BEEN IN THE HOSPITAL SEVERAL TIMES FROM THE INJURIES THAT I SUSTAINED BECAUSE MY AIRBAGS DID NOT DEPLOY. I WOULD LIKE AN INVESTIGATION INTO WHY MY AIRBAGS DID NOT WORK WHEN I HAD A HEAD ON COLLISION. THANK YOU. *TR
Air bags, Jul 19, 2015, crash, fire
I WAS DRIVING MY 2002 TOYOTA RAV4. SUV ON JUNE 26, 2015. A LADY TALKING ON HER CELL PHONE WENT THROUGH A STOP SIGN AND HIT MY CAR HEAD ON. ME AND MY PASSENGER SUSTAINED SEVERAL INJURIES. MY VEHICLE CAUGHT ON FIRE AND WE COULD NOT GET OUT OF THE CAR (THE DOORS WERE JAMBED) FINALLY WITH SOME HELP WE WERE ABLE TO GET OUT OF MY VEHICLE. I HURT MY HEAD, CHEST, STOMACH, RIGHT LEG CUT, RIGHT KNEE JOINT DAMAGED AND LEFT ARM AND HAND SERIOUSLY INJURED. EVERYONE ( THE POLICE, FIREMEN, WITNESSES,WRECKER TRUCK PEOPLE AND THE TOYOTA GARAGE THAT MY VEHICLE WAS TAKEN TO WANTED TO KNOW WHY MY AIRBAGS DID NOT DEPLOY WHEN THE VEHICLE HIT ME. THE LADIES AIR BAGS DID DEPLOY AND SHE WAS NOT INJURED. HOWEVER, MY AIRBAGS DID NOT DEPLOY WHICH CAUSED ME TO SERIOUSLY INJURED. I AM STILL RECEIVING MEDICAL TREATMENT FOR MY INJURIES AND MY VEHICLE WAS TOTALED. EVEN THE MECHANICS AT THE TOYOTA COLLISION CENTER WHERE MY VEHICLE WAS TOWED TO SAID THAT MY AIR BAGS SHOULD HAVE DEPLOYED AND BECAUSE THEY FAILED TO DEPLOY ALLOWED ME TO BE SERIOUSLY INJURED. I WOULD LIKE FOR YOU AGENCY TO PERFORM AN INVESTIGATION ON WHY MY AIRBAGS FAILED TO DEPLOY WHICH CAUSED ME TO BE INJURED. IF THE AIRBAGS FAILED TO DEPLOY IN MY TOYOTA RAV4 SUV THEN I AM SURE THAT THERE OTHER TOYOTA RAV4-SUV'S WITH DEFECTIVE AIRBAGS. PLEASE ADVISE. THANK YOU.
Air bags, Jun 29, 2015, crash, fire
I WAS DRIVING DOWN A STREET IN CHARLESTON, WV AND A LADY WENT THROUGH A RED LIGHT AND SHE HIT MY TOYOTA RAV4 SUV. HEAD ON AND THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV, DID NOT EMPLOY, BUT THE AIRBAGS IN THE OTHER VEHICLE DID. AS A RESULT OF THE AIR BAGS IN MY VEHICLE FAILING TO EMPLOY CAUSED ME AND MY WIFE INJURIES.I REALLY BELIEVE THAT ALL OF THE AIR BAGS IN ANY TOYOTA MADE VEHICLES ARE EITHER DEFECTIVE OR WILL NOT EMPLOY AS A RESULT OF A HEAD ON ACCIDENT. MY WIFE AND I HAD TO HAVE MEDICAL CARE AS A RESULT OF MY 2002 TOYOTA RAV4 SUV FAILING TO EMPLOY ON IMPACT IN A HEAD ONE COLLISION AT SPEEDS IN EXCESS OF FORTY MILES PER HOUR. I WOULD LIKE FOR YOUR AGENCY TO INVESTIGATE AS TO WHY MY AIR BAGS FAILED TO EMPLOY DURING A HEAD ON ACCIDENT. IF THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV WOULD HAVE WORKED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED. I BELIEVE WHOLE HEATEDLY THAT TOYOTA KNEW ABOUT ALL OF THE DEFECTIVE AIR BAGS IN ITS MANUFACTURED VEHICLES AND THEY ALSO KNEW ABOUT SOME OF THE AIR BAGS NOT EMPLOYING ON OTHER MODELS OF THEIR VEHICLES, LIKE MINE. PLEASE INVESTIGATE AND KEEP ME ADVISED. THANK YOU. *TR
Air bags, Jun 27, 2015, crash
I WAS DRIVING DOWN TENNESSEE STREET WHEN A LADY RAN THROUGH A STOP SIGN AND HIT US HEAD-ON. MY AIR BAGS NOT DID DEPLOY WHICH CAUSED ME AND MY WIFE INJURIES. THE OTHER VEHICLE THAT HIT MY TOYOTA 2002 RAV4 SUV. AIR BAGS DID DEPLOY ON IMPACT, WHERE MY AIRBAGS DID NOT DEPLOY. IF MY AIR BAGS WOULD HAVE DEPLOYED LIKE THEY WERE SUPPOSED TO, THEN ME AND MY WIFE WOULD NOT HAVE SUSTAINED INJURIES. FOR ALL INTENT AND PURPOSES, I PERSONALLY BELIEVE THAT TOYOTA IS AWARE THAT ALL OF THEIR AIRBAGS ARE EITHER DEFECTIVE OR WILL NOT WORK AT ALL. THE POLICE, THE WRECKER DRIVER, THE WITNESSES, THE GARAGE WHERE MY VEHICLE WAS TOWED TO ALL ASKED THE SAME QUESTION: HOW COME YOUR AIRBAGS DID NOT DEPLOY. THEY ALL SAID THAT IF THEY WOULD HAVE DEPLOYED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED.I WOULD LIKE FOR YOUR OFFICE TO HAVE AN INVESTIGATION OF WHY MY AIRBAGS DID NOT DEPLOY WHICH DID CAUSE ME AND MY WIFE INJURIES. IN A HEAD ON COLLISION, ONE WOULD EXPECT THE AIR BAGS TO WORK, BUT MINE DID NOT CAUSES ME AND MY WIFE INJURIES. THANK YOU. *TR
Air bags, Jun 26, 2015, crash
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED ARM AND HAND INJURIES AND LACERATIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Vehicle speed control, Other or unspecified, Engine, Jun 20, 2015
2002 TOYOTA RAV 4 ENGINE CONTROL MODULE/TRANSMISSION FAILED ON 82,264 MILES, ERRATIC DRIVING, VERY DANGEROUS TO DRIVE. TOYOTA IS AWARE OF THIS PROBLEM BUT NOT DOING ANY THING TO RESOLVE. SPENT ALMOST $1000 TO REPLACE THE ECU ALONE, MAY NEED COMPLETE TRANSMISSION REPLACEMENT.
Steering, Power train, May 22, 2015
I PURCHASED THE 2002 TOYOTA RAV4 NEW FROM THE DEALERSHIP. ONE DAY WHILE I WAS ON MY WAY TO WORK I ALMOST WRECKED BECAUSE THE DRIVE BELT GOT HUNG UP ON SOMETHING AND IT CHEWED UP MY DRIVE BELT. ALSO, I STARTED NOTICING EVERY TIME THAT I WANTED TO SPEED UP MY RAV4 WOULD HESITATE AND NOT GO IN GEAR. IF IT DID GO IN GEAR IT MADE A NOISE LIKE A GRINDING TYPE OF NOISE. I CALLED THE TOYOTA DEALERSHIP AND THEY DID NOTHING. I CALLED THE TOYOTA MOTOR USA AND TOLD THEM ABOUT MY PROBLEM AND I WAS TOLD THAT TOYOTA DOES NOT MANUFACTURE ANY DEFECTIVE VEHICLES AND THEY REFUSED TO DO ANYTHING. THE I READ WHERE THERE HAD BEEN A RECALL ON ALL 2001, 2002 AND 2003 RAV4 TOYOTA VEHICLES BECAUSE OF FAULTY TRANSMISSIONS. I THEN SENT A LETTER TO TOYOTA MOTOR CORPORATION USA AND AGAIN THEY REFUSED TO DO ANYTHING. THE RAV4 HAS BEEN PARKED IN MY GARAGE AND IT HAS ONLY 35,000 MILES ON IT AND EVERYONE IN MY FAMILY IS AFRAID TO DRIVE IT. I THOUGHT THAT WHEN A CAR MANUFACTURER HAS A RECALL THAT THE MANUFACTURER HAS A RESPONSIBILITY TO FIX THE DEFECT. IN MY CASE TOYOTA HAS REFUSED TO DO ANYTHING. CAN YOU AGENCY ASK TOYOTA WHY THEY HAVE NEVER OFFERED TO DO ANYTHING FOR A LEGITIMATE RECALL WHICH INVOLES THE PROBLEMS THAT I AM HAVING. THANK YOU.