2004 Toyota RAV4
Problems, recalls and owner-reported issues
Air bags is the leading concern among 154 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 RAV4 model years with reports.
Of the 2004 reports, 16 involved a crash and 4 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2005 Toyota RAV4 vehicles manufactured May 13, 2003, to October 25, 2005. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify owners, and dealers will replace the driver's frontal air bag, free of charge. Owners were mailed an interim notice June 17, 2015. The recall began on August 21, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 15V284000 on NHTSA.gov
Representative owner complaints: air bags
47 reports, newest first. Show all
Air bags, Oct 8, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 5, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 2, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL REMEDY AND PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 18, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 16, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ UPDATED 2/3/2016 *JS
Air bags, Sep 14, 2015, crash
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE CURB CAUSING ALL FOUR TIRES TO BLOW. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 330,000.
Air bags, Sep 11, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 11, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 2, 2015
I RECEIVED RECALL NOTICE LAST WEEK, CALLED DEALER TO SCHEDULE APPT., WAS TOLD SOME ONE WOULD CALL ME BACK. HEARD NOTHING, SO I CALLED BACK AGAIN TODAY AND WAS TOLD TO WAIT, PEOPLE HAD BEEN WAITING 2 MONTHS. RECALL NOTICE "STRONGLY RECOMMENDS THAT YOU HAVE THIS REMEDY PERFORMED IMMEDIATELY". IF THE DEALER IS OVERWHELMED WITH THIS RECALL, WHY AREN'T INDEPENDENT REPAIR SHOPS ALLOWED TO PERFORM THIS PROCEDURE? HOPEFULLY, I WON'T HAVE AN ACCIDENT.
Air bags, Aug 25, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 UPDATED 11/10/15. *JB
Air bags, Aug 21, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 17, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 17, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 3, 2015
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 15V284000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 16, 2015
MY MOTHER WAS INVOLVED IN A SIDE IMPACT CRASH (PASSENGERS SIDE) IN 2014. HER CAR WAS TOTALED AS THE OTHER CAR ESSENTIALLY SPEARED HERS CAVING IN THE RIGHT SIDE. SHE WAS WEARING SEATBELT AND THE AIRBAG DEPLOYED. MOM SURVIVED WITH NO INTERNAL INJURIES. HOWEVER SHE WAS LEFT WITH SEVERE LACERATIONS TO THE SCALP, FACE AND HEMATOMA TO THE HEAD WHICH NEEDED SURGERY. I SUSPECT THIS INJURY WAS FROM THE AIRBAG DEPLOYING VIOLENTLY. MY HUSBAND WHO IS A RETIRED FIREFIGHTER/MEDIC INSPECTED THE CAR AFTER THE WRECK AND HE FEELS THE SAME. THERE WAS NO INDICATION THAT HER HEAD HIT THE SIDE WINDOW OR WINDSHIELD. THERE WAS BLOOD ON THE AIRBAG AND ALL OVER HER SEAT. THIS INCIDENT HAPPENED IN FLORIDA ON A HOT AUGUST DAY. THE CAR HAS BEEN IN FL FOR THE LAST TEN YEARS.
Air bags, Jul 10, 2015
I WOULD LIKE TO CALL YOUR ATTENTION TO TOYOTA'S FAILURE TO ADEQUATELY PROVIDE EQUIVALENT RENTAL VEHICLES FOR CUSTOMERS WHOSE VEHICLES ARE DEEMED UNSAFE TO DRIVE DURING THE TAKATA AIRBAG RECALLS. A CUSTOMER CANNOT BE REASONABLY EXPECTED TO MEET THE SAME NEEDS A RAV4 SERVES (IN MY CASE, DOG TRANSPORT) WITH A COROLLA OR SIMILAR SEDAN RENTAL. TOYOTA CORPORATE "RULES" CITED TO THWART THE DELIVERY OF EQUIVALENT RENTAL VEHICLES ARE NUMEROUS (REFUSAL TO PROVIDE LOT VEHICLES, LOANER VEHICLES, VEHICLES OF ANOTHER MAKE, VEHICLES FROM NON-PREFERRED RENTAL AGENCIES, VEHICLES THAT COST MORE THAN $35/DAY TO RENT, OR VEHICLES RENTED DIRECTLY BY CUSTOMERS). FURTHER, DEALERS AND MANUFACTURER CONTINUALLY ASSIGN RESPONSIBILITY TO EACH OTHER IN WHAT SEEMS A DELIBERATE ATTEMPT TO DODGE RESPONSIBILITY ALTOGETHER BY EXHAUSTING THE CUSTOMER WITH AN ENDLESS RUNAROUND, LEAVING THE CUSTOMER LITTLE CHOICE BUT TO DRIVE A SEVERELY DANGEROUS VEHICLE UNTIL A FIX IS IN PLACE (WHICH IN TOYOTA'S CASE IS SAID TO BE MONTHS AWAY). THIS VIOLATES THE VERY PURPOSE OF THE RECALL, WHICH IS TO KEEP CONSUMERS SAFE. THIS MY REPORT FROM THE FRONT LINES OF THIS RECALL, AND I WANT TO ALERT YOU THAT THIS COMPONENT OF THE REMEDY IS FAILING, FAILING SPECTACULARLY, AND AS SUCH IS PUTTING US CITIZENS AT GREATER RISK OF INJURY AND DEATH. I APPRECIATE ANY CORRECTIVE ACTION YOU CAN APPLY.
Air bags, Jun 25, 2015
TOYOTA SENT OUT SAFETY RECALL NOTICE ON 13 MAY 2015 ABOUT THE FRONT DRIVER AIRBAG INFLATOR, UNTIL TODAY THE 25 JUNE 2015 THE REMEDY IS STILL NOT AVAILABLE. I AM CONCERNED ABOUT MY OWN SAFETY DRIVING THIS CAR AND/OR THE ROAD SAFETY. SINCE IT IS THE DRIVER'S AIRBAG THAT HAS PROBLEM, I HIGHLY DEMAND TO HAVE ALL THE 2004-2005 MODEL YEAR RAV4 COLLECTED BACK TO TOYOTA FOR A FULL CHECK UP OR REPLACEMENT.
Air bags, Vehicle speed control, Apr 9, 2014, crash
I WAS STOPPED AT A RED LIGHT WITH ~1 CAR LENGTH BETWEEN ME AND ONE CAR IN FRONT OF ME. WHEN THE LIGHT TURNED GREEN AND THE CAR AHEAD BEGAN TO MOVE, I TOOK MY FOOT OFF THE BRAKE AND MOVED IT TO THE ACCELERATOR AS USUAL. AT THAT POINT, MY CAR RAPIDLY ACCELERATED OUT OF CONTROL AND HIT THE CAR IN FRONT. MY BRAKES WOULDN'T ENGAGE AND MY CAR CONTINUED TO ACCELERATE RAPIDLY. I HAD TO SWERVE AROUND THE CAR I HIT WHILE MY CAR CONTINUED AT HIGH SPEED THROUGH TWO STOP SIGNS IN A RESIDENTIAL NEIGHBORHOOD. DURING THIS TIME, I HAD TO SWERVE TO AVOID HITTING ONCOMING CARS. ALL THE WHILE I WAS TRYING TO APPLY BRAKES, BUT THEY WOULDN'T ENGAGE AND MY SPEED DIDN'T DECREASE. AFTER APPROXIMATELY 1/2 MILE, THE BRAKES FINALLY ENGAGED AND I WAS ABLE TO BRING THE CAR TO A STOP. MY AIRBAGS DIDN'T DEPLOY AFTER THE INITIAL IMPACT, PERHAPS BECAUSE OF THE INITIAL LOW SPEED.
Air bags, Engine, Oct 10, 2012, crash, fire
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SLID FORWARD AND PROCEEDED TO CRASH OVER A CURB AND INTO A POLE. THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. IMMEDIATELY AFTER THE CRASH, SMOKE BEGAN EMITTING FROM THE ENGINE COMPARTMENT. THE DRIVER WAS ABLE TO EXIT THE VEHICLE AND NOTICED FLAMES COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED BRUISING AND PAIN TO THE LOWER BACK. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE AND WAS LATER DISCHARGED WITH NO MAJOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THAT THE CRASH DID NOT OCCUR IN BETWEEN BOTH DOORS SO THE CURTAIN AIR BAGS WOULD NOT HAVE DEPLOYED. ADDITIONALLY, THE ENGINEER STATED THAT THE FRONT BUMPER PUSHED THE ENGINE BACK AND FRACTURED THE TRANSMISSION LINES, CAUSING TRANSMISSION FLUID TO LEAK INTO THE ENGINE MANIFOLD. AS A RESULT, THE FAILURE RESULTED IN A FIRE WHICH CAUSED THE ENGINE TO MELT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Air bags, May 19, 2010, crash
AVOIDING DEER, HIT EMBANKMENT AND CAR ROLLED ONTO PASSENGER SIDE. NO AIRBAGS DEPLOYED. CAR EQUIPPED WITH FRONT AND SIDE AIRBAGS. *TR
Air bags, Feb 28, 2007, crash
TL* - THE CONTACT CALLED REGARDING A 2004 TOYOTA RAV4. THE CONTACT WAS TRAVELING AT APPROXIMATELY 35 MPH AND ANOTHER A VEHICLE REAR ENDED THE CONTACT'S VEHICLE. IT WAS BADLY DAMAGED, AND SO WAS THE OTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAD THE SEAT BELT ON . THE FAILURE MILEAGE WAS 100,000. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED AWAY. THE CONTACT HAD PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN. *AK
Air bags, Seat belts, Jan 29, 2006, crash
DURING A HEAD ON COLLISION INVOLVING THE PASSENGER FRONT ENDS OF BOTH VEHICLES TWO OF THREE SEATBELTS DID NOT ENGAGE, CAUSING TWO PASSENGERS TO COLLIDE WITH THE DASHBOARD AND THE REAR OF THE FRONT SEAT. AIR BAGS DID NOT DEPLOY AS WELL. THE RAV 4 WAS TRAVELING AT ABOUT 10-15 MPH, THE OTHER VECHICLE WAS TRAVELING AT ABOUT 40-45 MPH.*AK