2005 Toyota RAV4
Problems, recalls and owner-reported issues
Air bags is the leading concern among 141 owner complaints filed for this model year. This is the 24th highest complaint count among 26 RAV4 model years with reports.
Of the 2005 reports, 22 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleOct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Campaign 19V741000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDo not drive until repairedMay 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2005 Toyota RAV4 vehicles manufactured May 13, 2003, to October 25, 2005. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify owners, and dealers will replace the driver's frontal air bag, free of charge. Owners were mailed an interim notice June 17, 2015. The recall began on August 21, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 15V284000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Air bagsApr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Campaign 06V096000 on NHTSA.gov
Representative owner complaints: air bags
59 reports, newest first. Show all
Air bags, Nov 24, 2015
TL* TAKATA AIR BAGS. THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 20, 2015, crash
TL* TAKATA RECALL. THE CONTACT OWNED A 2005 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE DRIVER SUSTAINED SEVERE INJURIES TO THE SHOULDER, LEFT ARM, AND ANKLE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE CONTACT MENTIONED THAT THE RECALL NOTIFICATION WAS RECEIVED AFTER THE AIR BAG FAILURE OCCURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,400. UPDATED 02/05/16*LJ; UPDATED 04/25/18*JB *TR
Air bags, Nov 19, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 17, 2015
RECEIVED A RECALL NOTICE ON AIR BAG AND MADE ON-LINE APPOINTMENT WITH LARRY MILLER TOYOTA FOR NEXT WEEK WITH THE RECALL INFO AND MY VEHICLE VIN NUMBER. NOTICE SAID REPAIR WOULD TAKE 1 1/2 HOUR. LEFT CAR AT 8AM, AT 2 PM RECEIVED CALL FROM DEALER SUGGESTING I DO OVER $1,000 IN REPAIRS & OH BY THE WAY, THE RECALL COULD NOT BE DONE TILL THEY ORDERED A PART. NOTHING IN THE RECALL, PRE-APPOINTMENT EMAILS FROM DEALER OR IN DISCUSSION WHEN I DROPPED OFF THE CAR SAID ANYTHING ABOUT A PART NEEDING TO BE ORDERED. THEN THEY TRY TO SELL ME REPAIRS THAT I DIDN'T ASK THEM TO EVEN LOOK AT?
Air bags, Nov 10, 2015
CONTACTED IRA TOYOTA DANVERS FOR RECALL REPAIR TO DRIVER'S AIRBAG AFTER RECEIVING RECALL NOTICE. TOLD PARTS MUST BE ORDERED AND DEALER WOULD CALL TO SCHEDULE REPAIR. NO CALL HAS BEEN RECEIVED AFTER MORE THAN 10 DAYS ALTHOUGH TOYOTA STRONGLY RECOMMENDS THAT REPAIR BE DONE IMMEDIATELY. .
Air bags, Nov 4, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATE 01/13/16 MA THE CONSUMER STATED RECALL WAS PERFORMED ON 12/11/15. *TR
Air bags, Nov 4, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS). THE VIN WAS NOT ASSOCIATED WITH THIS RECALL AS OF MAY 13, 2015. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS NOT INFORMED OF THE OUTSTANDING RECALL. THE CONTACT HAD NOT SPOKEN DIRECTLY WITH THE DEALER OR MANUFACTURER IN REGARDS TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Air bags, Nov 3, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 7, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE DEALER ADVISED THAT THE PART NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Air bags, Oct 7, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 1, 2015
I RECEIVED AN INTERIM RECALL NOTICE ON 6/18/15. I WAS TOLD BY TOYOTA US HEADQUARTERS THAT PARTS WOULD BE AVAILABLE 90 DAYS AFTER THE INTERIM NOTICE. LOCAL DEALER SAYS PART ARE NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL BE. TOYOTA HAS EXCEEDED A REASONABLE TIME TO FIX THIS PROBLEM.
Air bags, Sep 29, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/15*LJ; 4/12/18*JB *TR
Air bags, Sep 26, 2015
I RECEIVED A LETTER FROM TOYOTA ABOUT A SAFETY RECALL MID SUMMER. IT SAID I WOULD RECEIVE A SECOND LETTER WHEN A REMEDY WAS AVAILABLE AND I HAVE HEARD NOTHING SINCE. THE ISSUE IS THAT THERE COULD BE A POTENTIAL FOR MOISTURE INTRUSION THAT COULD MAKE THE AIRBAG INFLATOR MORE SUSCEPTIBLE TO RUPTURE DURING A CRASH. IF THIS HAPPENED METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER PASSENGERS RESULTING IN SERIOUS INJURY OR DEATH. Y 26 YR OLD SON IS DRIVING THIS CAR NOW AND I BELIEVE I SHOULD HAVE BEEN CONTACTED WITH A REMEDY BY NOW, CONSIDERING THE POSSIBLE DANGER. I WAS TOLD TO FILE A COMPLAINT HERE.
Air bags, Sep 25, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 22, 2015
I RECEIVED A SAFETY RECALL NOTICE (INTERIM NOTICE) A FEW MONTHS AGO. I CONTACTED BOCH TOYOTA SOUTH IN THE BEGINNING OF SEPTEMBER (VIA EMAIL) REGARDING WHEN THE "REMEDY" WILL BE READY IN EARLY SEPTEMBER. I RECEIVED TWO CONFIRMATION MESSAGES THAT THEY HAD RECEIVED MY EMAIL. I EXPRESSED MY CONCERN OVER THE SAFETY ISSUE BECAUSE I TRANSPORT THREE CHILDREN TO AND FROM SCHOOL. AS OF THIS DATE, I HAVE STILL NOT RECEIVED ANY ANSWER. I THINK THIS IS LONG ENOUGH.
Air bags, Sep 21, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 18, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 16, 2015
MY 2005 RAV4 IS PART OF TOYOTA'S RECALL ACTION 15V-284. LEITH TOYOTA HAS REPLACED MY DEFECTIVE TAKATA INFLATOR WITH YET ANOTHER DEFECTIVE TAKATA INFLATOR. THERE DOESN'T APPEAR TO BE AN ENGINEERING SOLUTION TO THEIR EXPLODING AIRBAG PROBLEM. ACCORDING TO PAGE 6 OF THE JULY 9, 2015 LETTER THAT TOYOTA SENT TO NHTSA, AND I QUOTE, "TOYOTA'S OTHER RECALL ACTION, 15V-284, INVOLVES DRIVER'S INFLATORS IN A RELATIVELY SMALL NUMBER OF VEHICLES. INFLATORS FROM A SUPPLIER OTHER THAN TAKATA HAVE BEEN SECURED, AND WE EXPECT TO BE ABLE TO LAUNCH RECALL REPAIRS FIRST IN THE HAH AREAS, FOLLOWED BY THE REST OF THE NATION TOWARD THE END OF THIS YEAR". TOYOTA HAS NOT SATISFIED THIS RECALL ACCORDING TO THE TERMS IT PROVIDED TO THE NHTSA. I WAS FORCED TO RETURN THE RENTAL CAR I WAS PROVIDED WITH AND AM HAVING TO GET RIDES IN TO WORK AND RENTING A CAR ON THE WEEKENDS. MY CAR NEEDS TO BE FIXED PROPERLY! NO MORE TAKATA INFLATORS!
Air bags, Sep 14, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 2/3/2016 *JS *CN
Air bags, Sep 14, 2015
MY TOYOTA RAV4 2005 IS INCLUDED IN THE FRONT DRIVER AIRBAG INFLATOR RECALL. I RECEIVED MY FIRST NOTICE FROM TOYOTA IN MAY,2015 THAT MY CAR WAS INCLUDED IN THE RECALL BUT THAT "NO REMEDY" WAS AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN THE REMEDY WAS AVAILABLE. I RECEIVED THAT NOTICE OF THE AVAILABLE REMEDY A COUPLE OF WEEKS AGO. AFTER 4 CALLS TO A TOYOTA DEALERSHIP TO SCHEDULE THE REPAIR TO THE AIRBAG, I WAS TOLD BY PRINCIPLE TOYOTA IN MEMPHIS, TN THAT THE DEALERSHIP IS ONLY ALLOWED TO ORDER ONE PART PER WEEK FOR REPAIRS TO RAV4 VEHICLES SO IT COULD BE AS MUCH AS A MONTH POSSIBLY TWO MONTHS BEFORE THEY COULD GET THE PART ORDERED. IF TOYOTA ADVISED ME THE REMEDY WAS AVAILABLE, I SHOULD BE ABLE TO SCHEDULE THAT REPAIR IMMEDIATELY.
Air bags, Sep 8, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 4, 2015
I RECEIVED A RECALL NOTICE ON MY 2005 TOYOTA RAV4 ABOUT A DEFECTIVE TAKATA DRIVER'S AIRBAG. ACCORDING TO THE DEALERSHIP, THE AIRBAG WAS REPLACED ON AUG. 27, 2015. TO DATE I HAVEN'T RECEIVED A SECOND LETTER FROM TOYOTA EXPLAINING THE SOLUTION TO THE RECALL, AND I'VE CALLED THEM AND BEEN PROVIDED WITH NO INFORMATION. I'M CALLING TOYOTA AGAIN TODAY. ON SEPT. 2, I LEARNED FROM LEITH TOYOTA THAT MY DEFECTIVE TAKATA AIRBAG WAS REPLACED BY ANOTHER POTENTIALLY DEFECTIVE TAKATA AIRBAG. THIS IS THE SOLUTION? THIS WAS WHAT TOYOTA TOLD THE DEALERSHIP TO DO. AN ARTICLE RELEASED IN SEPT. 2015 MOTOR TREND MAGAZINE DETAILS THE SAME CONTINUING PROBLEM WITH CURRENT TAKATA AIRBAGS BEING MANUFACTURED. I AM NEITHER SATISFIED NOR COMFORTABLE WITH THE SOLUTION THAT TOYOTA DEVISED, ESPECIALLY SINCE TOYOTA RECENTLY PURCHASED 13 MILLION AIRBAGS FROM A COMPETITOR, SO WHY WASN'T A DIFFERENT MANUFACTURER'S AIRBAG USED IN MY CAR? I'M ONCE AGAIN HAVING TO DEAL WITH ANOTHER POTENTIALLY DEFECTIVE TAKATA AIRBAG. ACCORDING TO THE DEALERSHIP, MY PASSENGER AIRBAG IS THE SAME AIRBAG AS THE ORIGINAL DRIVER'S AIRBAG, SO WHY NO RECALL ON THE PASSENGER AIRBAG? I'M BEING FORCED TO RETURN THE RENTAL CAR TODAY, WHICH I'VE NOT RETURNED DUE TO THE WAY THE RECALL WAS CONDUCTED AND I DON'T FEEL SAFE DRIVING MY CAR AGAIN. EVERYONE SHOULD BE CHECKING ON THE REPLACEMENT AIRBAGS BEING USED IN THEIR CARS, BECAUSE THEY'RE PROBABLY TAKATAS. TAKATA KNEW ABOUT THIS PROBLEM IN 2001 AND MY RAV4 IS A 2005. I CAN'T EXPRESS MY LEVEL OF FRUSTRATION AND ANGER OVER THESE AIRBAGS.
Air bags, Sep 3, 2015
TL* THE CONTACT OWNS A 2005 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 1, 2015
I RECEIVED A RECALL LETTER ON JULY 7, 2015 CONCERNING THE TAKATA DRIVER'S AIRBAG RECALL. A LOCAL DEALERSHIP PUT ME IN A RENTAL CAR THE NEXT DAY. ON THURSDAY, JULY 27, 2015, THERE WAS A MESSAGE ON MY HOME PHONE THAT THE PART HAD BEEN RECEIVED AND MY CAR WAS REPAIRED. AS OF SEPT. 1, 2015, WHEN I ENTER MY VIN # ON YOUR DATABASE, MY RECALL STATUS IS LISTED AS: RECALL INCOMPLETE. THIS INFORMATION WAS UPDATED TODAY. HAS MY CAR BEEN REPAIRED? I ALSO HAVEN'T RECEIVED A LETTER FROM TOYOTA NOTIFYING ME WHEN A REMEDY IS READY AS IS STATED IN THE INTERIM NOTICE. IS THERE A REMEDY YET? I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER (PHONE NUMBER IN INTERIM LETTER) ON SAT., AUG. 29, 2015 AND WASN'T PROVIDED WITH ANY ADDITIONAL INFORMATION.
Air bags, Aug 21, 2015
A REPRESENTATIVE AT PASSPORT TOYOTA, LOCATED AT 5001 AUTH WAY, SUITLAND, MD TOLD ME THAT BECAUSE MY AIRBAG LIGHT WASN'T ON THAT THEY WERE NOT GOING TO PROVIDE ME WITH A RENTAL VEHICLE UNTIL TOYOTA ANNOUNCES A PERMANENT SOLUTION FOR MY CAR. THIS IS NOT ONLY IN DIRECT VIOLATION OF MY RECALL NOTICE (IT SPECIFICALLY STATES THAT IF I FEEL UNSAFE DRIVING MY CAR, THEN THE DEALERSHIP WILL PROVIDE ME WITH A RENTAL) BUT DISPLAYS THAT REPRESENTATIVE'S IGNORANCE OF THE RECALL NOTIFICATION, WHICH ALSO STATES THAT THERE IS NO WARNING LIGHT OR OTHER INDICATION THAT THE ISSUE WITH MY DRIVERS SIDE AIRBAG EXISTS. SINCE I LIVE IN A MAJOR METROPOLITAN AREA (WASHINGTON DC) WHERE MULTIPLE VEHICLE ACCIDENTS HAPPEN DAILY, I FEEL INCREDIBLY UNSAFE DRIVING WITHOUT THE FULL ASSURANCE OF A WORKING DRIVERS SIDE AIRBAG. AS STIPULATED IN THE RECALL NOTICE, THE DEALERSHIP IS OBLIGED TO PROVIDE ME WITH A RENTAL VEHICLE GIVEN THAT TOYOTA DOES NOT HAVE A SOLUTION TO THIS PROBLEM AT THIS TIME. I ALSO CALLED DARCARS TOYOTA ON 12210 CHERRY HILL ROAD, SILVER SPRING, MD, AND I WAS TOLD THAT THEY WOULD NOT PROVIDE ME WITH A CAR EITHER. I FIND IT APPALLING AND ABHORRENT THAT 2 DEALERSHIPS IN A MAJOR METROPOLITAN AREA WOULD REFUSE TO COMPLY WITH THE CONDITIONS OF A RECALL NOTICE, ESPECIALLY ONE THAT INVOLVES A DRIVERS SIDE AIRBAG GIVEN THE CURRENT RECALL SITUATION WITH A SIMILAR PART ON A DIFFERENT VEHICLE.