2009 Toyota RAV4
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 327 owner complaints filed for this model year. This is the 10th highest complaint count among 26 RAV4 model years with reports.
Of the 2009 reports, 52 involved a crash and 3 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: suspension
55 reports, newest first. Show all
Steering, Suspension, Wheels, May 22, 2026
We were informed of safety recalls for our Toyota Rav 4 2009 . We called the local Toyaota dealership for the recalls and was told on the phone after we dropped it off that they did the inspection to make sure the recalls could be completed and informed us that they could ,but they needed to keep overnight because they had to order the parts. Prior to dropping the vehicle off the car was able to be driven and no known issues were visible. Received call following told to come pick it up and that they officially refused to perform the recalls repairs. They stated that excessive structural damage and unsafe to drive to this degradation. Because the structural rust is directly in the exact suspension components targeted by this safety recalls. The vehicle cannot be remedied under standard recall procedures. By refusing the repair without providing an alternative solution The manufacture is failing its federal obligation to remedy a known safety defect. The vehicle is currently trapped in a regularity deadlock. It can not legally or safely be repaired. It is now deemed unsafe to be driven period. When the dealership gave the vehicle back, They wanted us to sign off and yes we refused because they told us it was inspected and was going to be repaired. When they did the inspection it is known that they have to bang , wrench and or pull on these parts to check to see if recall can be completed. Which they told us it could. When the vehicle was picked up we immediately noticed that the steering wheel was no longer in the correct position and that it was making an extreme screeching sound. We did not reach back out to the dealership as we feel they definitely caused more damage and already treated us poorly. We are requesting that the NHTSA intervenes to compel Toyota to provide an alternative remedy. Either structural vehicle replacement or a KB buyback to remove this 100% unsafe vehicle from the road. because the structural rust is directly impacting the exact components .
Suspension, May 4, 2026
Repairs of the control arms indicated on recall NHTSA 16V-596 were never done on my vehicle after the recall was issued in 2016. Smart motors Toyota in Madison confirmed that the replacement of the control arms was never done on my vehicle, but they are showing no open recalls on my vehicle in their system due to this being a re-recall. From what I've read many vehicles were incorrectly marked "complete" after the 2012 inspection, but the 2016 update (G0V) was issued specifically because those earlier inspections were found to be insufficient. I am entitled to this repair through Toyota due to this recall as Toyota has confirmed my vehicle was recalled and this repair was never completed. My rear control arms are showing signs of failure consistent with the re-recall.
Suspension, Jan 16, 2024
My son was looking to get his new tires aligned, and was informed by the mechanic that he would need to replace both side rear lower control arms, as Toyota had performed a safety recall GOV, resulting in the arms being epoxied, and therefore cannot be adjusted/ aligned. I contacted Toyota customer experience center (800 331 4331 - 1/16/2024) and she could not even call up the original recall. My question is: How can Toyota permanently remove a vehicle feature (adjustability of the suspension arms), and then require car owners to bear the brunt of re-installing the arms when you need to align your tires? This "solution" is totally unfair. I just purchased a new set of tires, and based on Toyota's "solution" I need to pay out of pocket to replace the control bars and/or damage my tires and have to replace them early. I was not able to find any other information on this issue on the web, and was wondering if Toyota had done anything to address this issue?
Suspension, Power train, Other or unspecified, Jul 14, 2023
My rear passenger suspension has multiple part damage. Rear shock bracket failure and other parts.
Suspension, Jan 4, 2022
The rear lower suspension arms recall notice solution was replacement of arms if needed and than sealed with epoxy. Labels were applied stating the arm is no longer adjustable. The vehicle no longer can routinely get a wheel alignment at a market expense. The Toyota company suggests for further alignments go to a Toyota dealership and have a alignment done for 900.00 dollars every time you need a alignment. This is not a safe solution. This only makes owners go to their dealerships and give them thousands of more dollars for taking away a routine adjustable maintenance capability with this permanent one time fix.
Suspension, Mar 15, 2021
MY PROBLEM IS UPON INSPECTION OF THE VEHICLE I WAS TOLD A RECALL (16V596000) FOR MY REAR SUSPENSION ARMS WAS AVAILABLE AND I NEEDED TO HAVE IT DONE AS THE BACK END NUTS COULDN'T BE ADJUSTED. I CALLED A DEALERSHIP AND WAS TOLD THIS WAS TAKEN CARE OF 3 YEARS AGO, YET THE PROBLEM STILL REMAINS.
Suspension, Other or unspecified, Engine, Feb 15, 2020
AUTO BURNING EXCESSIVE OIL AND COOLANT BOX STAYS FULL TO TOP CAR IS STATIONARY
Suspension, Other or unspecified, May 16, 2018
SUSP RECAL 13V-383, MY VEH HAS TEMP REAR SUSP ARMS, DEALER NOT WILLING TO PERFOM PERMANENT REPAIR AND REPLACE CAUTION STICKERS STILL ON REAR TIEROD/CNTRL ARMS, KNOWN SAFETY ISSUE PLEASE HELP MY # [XXX] NOTICED UPON INSPECTION NO INCIDENT YET. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Suspension, Feb 12, 2018
THE REAR SUSPENSION ARM BOLTS ON MY RAV 4 RUSTED OUT AND FAILED. THEY WERE SUPPOSED TO BE REPLACED AS PART OF A RECALL, BUT THE DEALERSHIP FAILED TO DO THAT. BECAUSE THE BOLTS FAILED, I AM BEING ASKED TO PAY FOR NEW REAR LOWER SUSPENSION ARMS AND AN ALIGNMENT.
Suspension, Jan 4, 2018
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, A LOUD WOBBLING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE ALSO SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO TEJAS TOYOTA (19011 US-59, HUMBLE, TX 77338, (281) 446-0271) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO A RECALL; HOWEVER, THE SUSPENSION ARM WAS LOOSE ALONG WITH THE BOLTS. THE REAR SUSPENSION ARMS WERE REPLACED, AN ALIGNMENT WAS COMPLETED, AND THE ARMS WERE LOCKED WITH EPOXY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) ON SEPTEMBER 22, 2015. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TT *TR
Suspension, Nov 29, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (RODLAND TOYOTA EVERETT, 6816 EVERGREEN WAY, EVERETT, WA, 98203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Nov 4, 2017
HERITAGE TOYOTA S.BURLINGTON VT REPAIR JOB FIND AFTER DID A COMPREHENSIVE ALIGNMENT IN WHICH VEHICLE OUT OF ALIGNMENT THEN PUT TWO NONE ADJUSTING REAR TIE RODS ON MY RAV4 AND SAYING IT IS OK, WILL NOT FIX PROBLEM.
Suspension, Aug 9, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS INCOMPLETE. THE DEALER WAS CONTACTED (TOYOTA OF MANHATTAN IN NEW YORK, NY) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS NOT PERFORMED DUE TO A FAILURE WITH THE SUSPENSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,700.
Suspension, Jul 20, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (ED MORSE TOYOTA, LOCATED IN DELRAY BEACH, FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Mar 31, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Mar 22, 2017
CAR HAS BEEN MAKING NOISE IN THE FRONT WHEEL AREA WHILE DRIVING AND TURNING, TOOK IT BACK TO WHERE PURCHASED, PLANET TOYOTA IN MATTESON, ILL, WAS TOLD THE RIGHT STRUT WAS DAMAGED AND BINDED, ALSO CUP WAS DAMAGED ON BOTH STRUTS, I FIND THIS ODD SEEING AS HOW THE CAR ONLY HAS 80,000 MILES ON IT. WE BOUGHT THE CAR USED AND ALSO PURCHASED AN EXTENDED WARRANTY WHICH BY THE WAY, DOES NOT COVER IT.
Suspension, Mar 14, 2017
I WAS TOLD TODAY THAT MY LEFT REAR SUSPENSION IS NOT RIGHT IT IS OFF AND CAN CAUSE HARM. I WAS TOLD BY TOYOTA DEALERS THAT THEY FIXED IT, I CANNOT GET MY CAR AN ALIGNMENT IN THE REAR DUE TO THIS.
Suspension, Seat belts, Mar 7, 2017
2 RECALLS SINCE LAST YEAR. LOCAL TOYOTA DEALER UNWILLING/UNABLE TO PERFORM REMEDY DESPITE NUMEROUS REQUESTS.
Suspension, Mar 1, 2017
IN 2013, TOYOTA ISSUED A RECALL ON THE REAR LOWER SUSPENSION ARMS. THIS VEHICLE WAS TAKEN AND HAD THE RECALL WORK DONE ON 7/19/14. ONE ARM WAS REPLACED, AND ONE WAS COATED WITH AN EPOXY COATING. THE CAR BEGAN PULLING TO THE LEFT WHILE DRIVING AND WAS TAKEN TO FIRESTONE FOR AN ALIGNMENT, AT WHICH WE WERE TOLD THAT THE REAR TOE WAS OUT OF ALIGNMENT AND NEEDED TO BE LOOKED AT BY THE DEALER. THE RECALL WORK DONE IN JULY 2014 INVOLVED APPLYING AN EPOXY THAT MADE THIS PART NO LONGER ADJUSTABLE. ON 2/25/17, THE VEHICLE WAS TAKEN THE TOYOTA DEALER, WHICH FAILED AN ALIGNMENT CHECK AT THE REAR TOE. WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR FOR A COST OF 600 DOLLARS. WE CONTACTED THE CORPORATE OFFICE AND WERE OFFERED A 10% DISCOUNT TO GET THE WORK DONE. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THE CAR PULLS TO THE LEFT SIGNIFICANTLY WHEN GOING AT HIGHWAY SPEEDS, AND THIS IS A SAFETY ISSUE TO ME AND MY TWO YOUNG CHILDREN.
Suspension, Feb 7, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Oct 24, 2016
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER STATED THAT THE PARTS WERE ON BACK ORDER AND THERE WAS NO ESTIMATED TIME FRAME FOR THEIR AVAILABILITY. PARTS DISTRIBUTION DISCONNECT.
Suspension, Sep 24, 2016
WE HAVE TAKEN IT TO THE TOYOTA DEALER TWICE AND HAD THEM REPLACE THE TIE RODS TWICE AND IT WON'T STAY IN ALIGNMENT. I HAVE CALLED THE DEALER MULTIPLE TIMES TO SCHEDULE IT TO BE FIXED AND CALLED CORPORATE AND THEY WON'T DO MUCH AND IT WON'T STAY IN ALIGNMENT AND THEY WON'T FIX IT RIGHT. THE CAR IS VERY SCARY TO DRIVE WITH IT BEING OUT OF ALIGNMENT AND NO OTHER MECHANIC WILL TOUCH IT BECAUSE THEY HAVE A STICKER SAYING IT CAN ONLY BE ADJUSTED BY TOYOTA BECAUSE THEY GLUE THE TIE RODS IN PLACE. TOYOTA SAID IF WE HAVE REPLACED BY AN OUTSIDE SOURCE BECAUSE THE DEALER WON'T CALL US BACK THEY WILL NOT HELP COVER IT. THEY WON'T ALLOW US TO GO TO ANOTHER DEALER AS WELL.
Suspension, Mar 18, 2016
I HAVE HAD SEVERAL ISSUE WITH THE RV4, ALL RELATED TO THE REAR SUSPENSION. THE RECAL FOR TOYOA WITH PART OF THE SUSPENSION LEAKSUNBOLTED FROM THE CAR WHILE TRAVELING AT ABOUT 30 MPH. THE RIGHT REAR TIRE WENT UP IN TO THE WHEEL WELL. ONLY BECAUSE OF THE SLOW SPEED DID I NOT GET IN TO AN ACCIDENT. VEHICLE HAD TO BE TOWED TO THE DEALER. AT 65K MILES, I TOOK THE CAR IN AGAIN TO THE SHOP. BOTH REAR LINKAGES TO THE ANTI-SWAY BAR WERE BROKEN AND HAD TO BE REPLACED. AGAIN ANOTHER ISSUE WITH THE REAR SUSPENSION.
Suspension, Feb 19, 2016
REAR SUSPENSION ARMS WERE REPLACED DUE TO A RECALL. IT WAS FOUND A YEAR LATER, THAT THE REAR TIRES WERE OUT OF ALIGNMENT. DURING THIS TIME, THE HANDLING OF THE CAR ON TURNS AND IN WET WEATHER WERE IMPAIRED. ALSO, THE TIRES WORE UNEVENLY AND WERE BALD ON THE INSIDE. I FOUND OUT, THAT THE RECALL FIX REPLACED THE ORIGINAL ADJUSTABLE ARMS WITH NON-ADJUSTABLE ARMS AND THE CAR COULD NOT BE ALIGNED. TOYOTA WANTED $830 TO REPLACE THE ARMS AGAIN IN ORDER TO ALIGN IT. THIS WOULD MEAN EVERY TIME THE CAR NEEDED AN ALIGNMENT OF THE REAR WHEELS, NEW REAR ARMS WOULD HAVE TO BE PURCHASED. THAT CAR HAS BEEN ALTERED FROM THE ORIGINAL DESIGN TO THE ADVANTAGE OF TOYOTA. ..UPDATED 03/10/16 *BF
Suspension, Service brakes, Aug 7, 2015
IT APPEARS THAT A SOUND, SUSPENSION OF THE RAV 4 NEED SOME REPAIR.